Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. They must be quick to make a decision and quick to take action. The goal is to emerge from this crisis stronger than ever. Overwhelming?

Guest Recovery 188

Guest Recovery Food Safety Fine Dining Management 188

Modern Restaurant Management

AUGUST 6, 2021

ahead of the February, 2020 pre-pandemic timeframe ($70.6 No doubt, the restaurant industry is on the edge of a boom, or likely even in one already, as millions of Americans venture out into restaurants, diners, and bars. ” Take a realistic approach to restaurant insurance moving forward. On the upside, U.S.

Insurance 197

Insurance 2021 Guest Recovery Point of Sale 197

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JULY 30, 2020

The restaurant industry was turned upside down in 2020, practically overnight. There is a new normal in the restaurant space, and we are all trying to figure out exactly what that means. They must be quick to make a decision and quick to take action. The goal is to emerge from this crisis stronger than ever. Overwhelming?

Guest Recovery 162

Guest Recovery Food Safety Fine Dining Management 162

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. The Case of Optimism Restaurant owners and operators expect to see much of the same in 2024, largely due to increasing food and labor costs and decreased consumer spending or dining out due to economic inflation.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. Fast casuals are beginning to take back their customers. Drive-thru visits remain high.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Socialincs, Inc.,

Webinar 197

Webinar Mobile Ordering Loyalty Program Online Ordering 197

Modern Restaurant Management

APRIL 27, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. No cover fees through September 30, 2020. Up to 50 percent discount on cover fees in the fourth quarter of 2020. Socialincs, Inc.,

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

Cheetah

APRIL 26, 2021

Food trucks are an excellent way for operators to leverage new location, market, and brand opportunities and raise a new kind of restaurant industry out of the ashes of the old one. but not wholly demolished during 2020. In fact, the industry is set on a quick recovery. The long answer is IT DEPENDS. Table of Contents.

Food Truck 148

Food Truck Delivery 2021 Mobile Ordering 148

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Drive-thru visits have increased 36 percent since the early days of the pandemic with 9 out of 10 visiting in the last month. Drive-Thrus.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

SEPTEMBER 27, 2021

Not everyone agrees on the indicator that will signal the end of the pandemic, but most agree it isn’t over until the numbers say so, Retter pointed out. Pick-up and curbside delivery will gain stronger relevance post-COVID, and dine-in recovery will be stronger than pre-COVID levels. Since Q1 of 2020, 10.9 Pre-COVID: 10.3

Food Safety 189

Food Safety Beverage Consumer Goods Guest Recovery 189

7 Shifts

AUGUST 20, 2020

Once we started to open up a little bit, we really emphasized how we take care of our employees and how we take care of our building as far as a cleaning aspect. It’s crazy what you’ll get out of it. I think they found out a lot about themselves as well through this.” You give them a platform and you empower your people.

Employee Relations 195

Employee Relations Guest Recovery Communication POS 195

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. Your cash flow may have been tight in 2020, so 2021 is the time to focus on your cash flow recovery and next steps. This way, you can take immediate action on issues like incorrect portions or food waste (explored below).

2021 136

2021 Cash Management Management Management 136

Aaron Allen & Associates

SEPTEMBER 24, 2021

It’s the same thing over and over, and constant coverage we’re consuming on the pandemic in multiple facets — now on to restaurant recovery from COVID. The battlefield after the war is clearing out, but there’s so much shock from what just happened that many haven’t fully planned out what to do next. Would You Like Another?

Audits 104

Audits Guest Recovery Government 2020 104

Aaron Allen & Associates

MARCH 19, 2020

March 19, 2020 Domino's Announces Need for 10,000 Employees Domino's announces the need for 10,000 full-time and part-time employees to support increased demand for delivery. March 19, 2020. March 19, 2020 Cameron Mitchell Cameron Mitchell Restaurants announces it will be closing restaurants temporarily and laying-off 4,500 employees.

2020 130

2020 Point of Sale Guest Recovery Government 130

Foodable

NOVEMBER 17, 2021

In the latest episode of Hospitality Hangout podcast, Michael Schatzberg “The Restaurant Guy” and Jimmy Frischling “ The Finance Guy” take the show to Food On Demand in Las Vegas. To hear more from all of the guests that stopped by Hospitality Hangout , check out this episode.

Guest Recovery 76

Guest Recovery Food Franchise Franchising 76

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect. Trust, a Human Element.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Black Box Intelligence

SEPTEMBER 13, 2021

To calculate comparable sales, take your net sales figures for the two years you want to compare, and subtract by one: (restaurant sales in the current period/restaurant sales in the base period) – 1. Since 2020 completely turned the industry on its head, you can’t make comparisons like you used to. Average Check.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Black Box Intelligence

MARCH 8, 2022

2021 saw the industry continue to rebound from the difficulties of 2020. These issues, along with continued surges in COVID infections, are slowing the recovery. . With those evolving restaurant trends in mind, let’s take a closer look at the state of the industry at the beginning of 2022. 2021 Restaurant industry news.

2022 52

2022 Guest Recovery Point of Sale 2021 52

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. In addition to a bold brand and innovative menu with unique takes on Indian Street Food, Curry Up Now offers franchisees industry-leading unit economics.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

JULY 14, 2020

“White Castle is an industry innovator, and we take a great amount of pride in our history – never forgetting about the future ahead,” said Lisa Ingram, CEO of White Castle. With a QR code, guests can easily scan the code safely from their own device and join the waitlist through DineTime. ” Resetting America.

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. Breakfast burritos were the 7th most ordered item on DoorDash in 2020.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

JULY 1, 2020

Reach3 is taking an ongoing look at consumer sentiment about restaurants and food retailing to determine how Americans really feel about issues such as sanitization, social distancing and the potential for exposure to infection and how they might be a barrier to visitation as restaurants reopen. Food and grocery delivery options: 79 percent.

2020 180

2020 Travel Food Safety Consumer Goods 180

Touch Bistro

APRIL 28, 2021

As the COVID-19 pandemic slowly begins to recede, many restaurants are turning to gift card marketing as part of their 2021 recovery plan. First and foremost, gift cards provide restaurants with an immediate source of revenue – cash that can be incredibly valuable in the early months of recovery. Immediate Cash Flow. Brand Awareness.

Marketing 98

Marketing Email Marketing Social Media Guest Recovery 98

Modern Restaurant Management

SEPTEMBER 30, 2020

The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic. Some highlights inlcude: Consumers' projected dining out frequency. Only about seven percent of respondents said they anticipate rarely or never eating out.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. In 2020, 65. Salata is on track to have 25 new franchise contracts secured by the end of 2019.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. Holiday Plans Impacted by COVID.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

AUGUST 16, 2021

Throughout the pandemic, QSR restaurants, particularly chains, benefitted from well-established off-premises services, like carry-out, drive-thru, and delivery. In this year’s second quarter, off-premises grew by +5 percent compared to a year ago, driven by gains in carry-out and delivery orders. “The U.S. percent overall.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

SEPTEMBER 1, 2020

Restaurant Reckoning: Dynamic Diner' SevenRooms released its “Restaurant Reckoning: Dynamic Diner” report, which uncovered new diner personas to help operators understand what motivates guests to dine out in this new era of hospitality. Diner Dynamics.

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

MAY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the surge in online ordering, early returns on restaurant recovery and what customers want and expect from restaurants. Restaurant Recovery Stats. Companies are focusing on ways to guarantee the safety of their employees and guests.

2020 128

2020 Guest Recovery Online Ordering Point of Sale 128

Modern Restaurant Management

FEBRUARY 17, 2021

restaurants, the industry demonstrated its resiliency against a variety of headwinds throughout 2020 by rising from a -35 percent traffic decline in April to a -11 percent visit decrease in December compared to year ago, reports The NPD Group. Like digital ordering, carry-out, delivery, and drive-thru were also growing before the pandemic.

2021 189

2021 Mobile Ordering Loyalty Program Download 189

Modern Restaurant Management

JUNE 24, 2020

With On-Demand Delivery for Square Online Store, sellers can take control of their fulfillment process by offering delivery to their loyal customer base directly from their own website. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Visa SMB Help. 'Travel Safe' Tools.

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

DECEMBER 4, 2020

from February 1 to April 30, 2020, during the early part of the pandemic. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. percent demand decline. . The study is a follow-up to a related survey, which was published in June. Shopping malls.

Loyalty Program 145

Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “The bites are baked just right; choose a dip then take a sip!

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. Additional key findings from the survey include: Over a third (38 percent) of respondents plan to have between 1-20 guests, with 32 percent planning to have under 50.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189