Restaurant365

NOVEMBER 19, 2019

Becoming successful in the restaurant industry is difficult but staying ahead of operational challenges is even harder. To prepare for the new year, restaurant owners, operators, and managers need to start planning now. Here are the top 10 operational challenges restauranteurs should expect in 2020: 1.

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Operations 2020 Mobile Ordering Social Media 92

Modern Restaurant Management

NOVEMBER 20, 2019

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. CPK Brings on Franchise Veteran. Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. Giorgio Minardi.

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Franchise Franchising Customer Experience Seasonal Menu 103

Modern Restaurant Management

AUGUST 17, 2020

A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders. This sentiment was most prevalent with millennials, with 43 percent reporting an increase in loyalty. How Is Casual Dining Doing?

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2020 Loyalty Program Mobile Ordering Fast Casual 195

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

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2020 Online Ordering Fast Casual Cash Management 178

Modern Restaurant Management

JANUARY 12, 2022

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Operator optimism and investment fuels future credit needs.

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2022 Mobile Ordering Guest Recovery Point of Sale 214

Restaurant365

DECEMBER 4, 2020

Certainly, 2020 brought challenges for the restaurant industry that most owners and operators didn’t see coming. COVID-19 has prompted massive changes in how restaurants operate. Other restaurants had to shift operations to a limited-capacity model, adjusting labor and food costs to match new sales levels.

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2021 Operations Mobile Ordering Social Media 78

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Now brands are trying to balance speed to market and operational readiness. Many brands went full speed ahead without taking operations and associate investments into consideration.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 3, 2021

Consistent with the previous report, consumers still expect a wait time of under six minutes at the drive-thru, curbside and in-store, down from 10 minutes in August 2020. Fresh research from CGA highlights the growing popularity of the On Premise on public holidays, and the potential for operator-supplier collaboration. Text ordering.

2021 188

2021 Fast Casual Mobile Ordering Guest Recovery 188

Modern Restaurant Management

JUNE 17, 2021

MRM Franchise Feed features the latest news in the restaurant and MUFSO franchising landscape. " Part of Famous Brands International, TCBY first opened in 1981 in Arkansas and currently has 250-plus franchise locations worldwide. ” Franchise opportunities remain in areas across the U.S., Happy Birthday, TCBY.

Franchise 171

Franchise Franchising Food Truck Loyalty Program 171

Modern Restaurant Management

AUGUST 25, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. ” “This is historic for our brand,” said Brooks Speirs, vice president for franchise development. Our evolution has helped us become an even more appealing investment to large multi-unit operators.

Franchise 167

Franchise Franchising Customer Experience Point of Sale 167

Modern Restaurant Management

SEPTEMBER 10, 2021

MRM's Franchise Feed features news on the restaurant franchise and MUFSO landscape. The team will leverage Ike’s Love & Sandwiches’ strengths and experience to systemize operations, expand digital marketing, leverage buying power and share resources to grow the brand. Habit Signs Franchise Development Deal.

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Franchise Franchising Food Fast Casual 186

Modern Restaurant Management

MAY 28, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Clean Juice®, honored its franchise partners during its annual Juicey Awards event. Comeback Operator of the Year : Scott Teverbaugh, Fishers, IN. million guests.

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Franchise Franchising Fast Casual Loyalty Program 188

The Restaurant Times

JANUARY 11, 2023

Automated order-taking refers to technology, operating systems, or software that take orders from customers and respond to them automatically. These apps are also the perfect way to run loyalty programs for customers. In fact, the market for self-service kiosks worth $12 billion in 2020 is expected to cross $20 billion by 2027.

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Ordering Online Ordering Mobile Ordering Loyalty Program 52

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com.

Franchise 166

Franchise Franchising Food Safety Kitchen Safety 166

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. In a 2023 survey, 29% of operators said they are very likely to open new locations in 2024. Let’s dig in.

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2024 Operations 2023 Loyalty Program 52

The Restaurant Times

JUNE 11, 2021

That is why, automating restaurant operations is always fruitful. From large chain restaurants and franchises to pubs, breweries, and coffee shops, every segment of the F&B industry is now automating operations. Provides Efficient Billing Operations. Billing operations is one of the key features of POS software.

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POS Mobile Ordering Loyalty Program Online Ordering 52

Modern Restaurant Management

FEBRUARY 17, 2020

We’re thrilled to continue to support this incredible team in 2020 and beyond.” ” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark ” Yelp Adds Products. Spark Foundry?. ” Addressing Enterprise Advertisers’ Unique Needs.

Sports 151

Sports Point of Sale Entertainment Customer Experience 151

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty.

Travel 117

Travel Food Hotels Loyalty Program 117

Modern Restaurant Management

NOVEMBER 14, 2019

Recently celebrating its 25th anniversary, the Minneapolis-based restaurant franchise was founded on Dave Anderson's passion for BBQ. Director, Strategy and Franchise Operations Al Hank about about brand evolution, restaurant industry challenges and even, plant-based BBQ. How is tech incorporated into operations?

Advertising 143

Advertising Social Media Loyalty Program Technology 143

Modern Restaurant Management

SEPTEMBER 24, 2021

MRM Franchise Feed contains the latest news in restaurant franchising. These team members work in restaurants, retail manufacturing plants, regional restaurant operations and the Columbus-based home office. “Team member tenure at White Castle is unprecedented in our industry, and that loyalty absolutely goes both ways.”

Franchise 183

Franchise Franchising Customer Experience Fast Casual 183

Modern Restaurant Management

MARCH 26, 2021

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Flynn now owns and operates a combined total of 2,355 quick-service, fast casual and casual dining restaurants, generating $3.5 Flynn Acquires Hefty Portfolio.

Franchise 170

Franchise Franchising Fast Casual Loyalty Program 170

Modern Restaurant Management

FEBRUARY 6, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Samira Shariff brings nearly 40 years of experience building successful restaurant brands in Alberta as a multi-unit franchise owner and operator in Edmonton.

Franchise 151

Franchise Franchising Fast Casual Customer Experience 151

BNG Point of Sale

AUGUST 27, 2021

Even as the hospitality industry and catering service businesses throughout the country begin to reopen, owners and operators are faced with a whole new set of issues. With reduced profit margins, it can be tough to stay afloat, let alone branch out into other ventures and live up to your end of the bargain when franchising.

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Point of Sale Social Media Customer Service Online Ordering 52

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurant operators should also focus on remarketing to guests through email or other means, as well as offering return visit incentives to keep customers coming back. Restaurants that aren't already offering some kind of loyalty program should consider creating one, especially as consumers' grip on their wallets have tightened.

2020 188

2020 Mobile Ordering Guest Recovery Customer Service 188

Modern Restaurant Management

AUGUST 5, 2020

TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. TouchBistro Acquires TableUp.

Food Safety 209

Food Safety Mobile Ordering Kitchen Safety Online Ordering 209

Modern Restaurant Management

DECEMBER 4, 2020

“Even the restaurants that have succeeded and done reasonably well with pivoting to a takeout operation have still suffered considerable losses. from February 1 to April 30, 2020, during the early part of the pandemic. There’s just not the same amount of volume in takeout as there is in in-person dining.”

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Loyalty Program Fast Casual Online Ordering Consumer Goods 144

BNG Point of Sale

JULY 16, 2021

With lockdowns, social distancing, and economic uncertainty sweeping the country, the average restaurant revenue in 2020 was significantly affected. Using these real-time reports, you can make more informed decisions about your operations, even as COVID continually alters the American dining experience from coast to coast.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

AUGUST 19, 2020

. “Restaurant of the Future: How to Take Advantage of the Digital Transformation,” a panel discussion about how technology spurred by COVID-19 will help shape the way restaurants operate, will take place on Thursday, Aug. The purchase is expected to be completed in September 2020. 20 at 4 p.m. US Foods Ghost Kitchens.

Kitchen Safety 204

Kitchen Safety Loyalty Program Delivery Customer Service 204

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Bill formally served on the Great Lakes Franchise Association Board, Del Taco’s Franchise Marketing Advisory Council and the Finance Excellence Advisory Council for Burger King.

Food 172

Food Tip Distribution Guest Recovery Food Safety 172

Modern Restaurant Management

APRIL 20, 2020

ezCater launched Feed the Front Line , a program that helps anyone contribute meals to healthcare workers fighting coronavirus. In just over a week, the program has already sent more than 20,000 meals to 145 hospitals across the country. Feed the Front Line. In its first few days, the campaign raised $5,800.

Healthcare 178

Healthcare Kitchen Safety Loyalty Program Small Business 178

Modern Restaurant Management

DECEMBER 28, 2020

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Operators are going to have to get creative in how they continue to foster those customer relationships. Operators are going to have to get creative in how they continue to foster those customer relationships.

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2021 Kitchen Safety Food Safety Mobile Ordering 197

Modern Restaurant Management

FEBRUARY 18, 2020

Although the land, labor, and creativity of farm-to-table sourcing is so exciting and delicious, considerable operational disruption, scheduling, and menu management is still required to make it all a profitable business model. If you think Uber Eats and Grubhub have already had a big impact on the way restaurants operate, just wait.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. NYSE: APO) (the “Apollo Funds”) for $970 million in cash.

Bar 153

Bar Cash Management Loyalty Program Point of Sale 153

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

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Webinar Customer Experience Mobile Ordering Customer Service 188

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). The PPP has been a bridge for many during the shutdown, but the restaurant industry is still looking at months of starts and stops to find a new normal in business operations.

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Mobile Ordering Restaurant Law Seating Customer Service 191

Goliath Consulting

MAY 19, 2020

And while a little competition never hurts, continuing investments in your catering program will be paramount to your business’s success. Those who can harness technological tools like online ordering and loyalty programs are better positioned to succeed ,,, minimizing friction for the end user” (2).

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Catering Social Media Loyalty Program Online Ordering 151

Modern Restaurant Management

FEBRUARY 25, 2020

The final rule will be effective April 27, 2020. For five years, these independent businesses, many of which are single-unit franchises, have faced serious threats of regulatory non-compliance and legal action that have restricted capital investment and stifled growth and job creation. The Beekman Group was represented by Akerman LLP.

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Mobile Ordering Front of House Customer Experience Back of House 138