Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021. I am really excited and hopeful for the new year.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant365

JULY 8, 2021

” In addition, across all major segments, from fine dining to quick service restaurants to fast casual, owners and operators reported that “off-premises dining represents a larger proportion of sales than it did pre-coronavirus.” You may have had to lay off or furlough some of your team in 2020.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Finding and retaining employees remain among the biggest obstacles operators struggle with. Fine and Family Dining Hurt by Holiday Shift. First, at 2.1

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. In the U.K.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Each member of the coalition is committed to responsibility.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Aaron Allen & Associates

MAY 26, 2021

in bankruptcies in 2020 ). COVID accelerated shifts that were going on for quite some time affecting the supply chain and restaurant suppliers including food distributors, service companies, technology, equipment, and more. . Between 2015 and 2017, Chipotle had a series of foodborne illness outbreaks related to compromised food safety.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 12, 2019

Two additional cafes are under construction and slated to open in early 2020 in Highlands Ranch and Littleton. Salata is currently in high-growth mode and is actively seeking to expand into new markets in 2020. In 2020, 65. Salata is on track to have 25 new franchise contracts secured by the end of 2019.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). In 2020, the HSUS is ramping up these efforts with a new training created specifically for chefs, dietitians and physicians within healthcare.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

MARCH 24, 2020

The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled. Although these developments resulting from COVID19 require that the 2020 Show not go forward at this time, we are looking forward to partnering with you to make the 2021 Show the best ever."

Food Supply 101

Food Supply Kitchen Safety Cash Management Food Safety 101

Modern Restaurant Management

AUGUST 16, 2021

During the second quarter in 2020, which covered the height of the pandemic lockdowns and restaurant dine-in restrictions, QSR off-premises orders increased by +9 percent over the same quarter in 2019, driven by solid growth in drive-thru and delivery orders. million in April 2020, per the Bureau of Labor Statistics. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

FEBRUARY 18, 2020

In essence, this shift should lead restaurants to embrace the idea of maintaining a truly “intelligent” smart kitchen, one that will be tech-equipped to continue evolving with consumer demands. In the short term, it’s QSR that will experience labor improvement, then fast-casual. Improve employee performance.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

NOVEMBER 19, 2020

Applications are being accepted through December 31, 2020. 1, 2020), The LEE Initiative and Maker's Mark will host virtual events that extend philanthropic efforts even further. “We put the safety of our employees first. “We put the safety of our employees first. CommUNITY Batch.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

APRIL 20, 2021

The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent). In mid-March 2020, U.S. Customer transactions at quick service restaurant chains declined -40 percent by the end of March 2020 compared to same period year ago.

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

SEPTEMBER 10, 2021

Ike’s Love & Sandwiches is ranked #12 on Fast Casual’s Movers and Shakers 2021 list. Ike’s appointed industry veteran Adam Rinella as Vice President of Development to help the booming fast casual brand reach even more markets. Rinella is skilled in bringing restaurant ideas into reality.

Franchise 188

Franchise Franchising Food Fast Casual 188

Modern Restaurant Management

JANUARY 27, 2020

This is a game changer in quick-serve and fast casual restaurants." In addition to ordering ahead via Grubhub, in-store ordering kiosks allow restaurants to migrate employees away from the cash register and back to food prep lines and fulfilment areas, expediting and ensuring accuracy of orders and increasing throughput.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

JANUARY 17, 2020

This investment comes at a pivotal time, as the Indian fast casual has more than 50 franchise and corporate locations in varying stages of development across the United States, including two franchised locations that recently opened in Atlanta and Orange County, California. Taco Bell's 2020 Commitments.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

OCTOBER 29, 2020

This pilot is putting us on that path – and we couldn’t be more pleased to continue our work with Miso Robotics and pave the way for greater adoption of cutting-edge technology in the fast-food industry.” of food over 9,720 baskets since the pilot was instituted in late September 2020. Get the Holiday Scoop.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

MARCH 3, 2023

" At least 4 in 10 operators in each of the three limited-service segments — quickservice, fast casual, and coffee and snack — believe the addition of drive-thru lanes will become more common in 2023. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. Southern Glazer's Acknowledges Drivers and Warehouse Employees.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Relish by ezCater.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " Upserve generated revenue of approximately $40 million3 for the trailing twelve-month period ending September 30, 2020.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

DECEMBER 13, 2019

The National Labor Relations Board instructed an administrative law judge to approve settlements resolving complaints against McDonald’s USA LLC, McDonald’s Restaurants of Illinois, Inc., HOP® Restaurants announced plans to launch Flip’d by IHOP™, a new fast-casual concept in the U.S.,

Mobile Ordering 100

Mobile Ordering Catering POS Customer Experience 100

Modern Restaurant Management

FEBRUARY 14, 2020

The Foundation has already refurbished a number of basketball courts in Baton Rouge, and has plans to make a dramatic impact on the lives of young athletes as the brand continues to grow by providing equipment and rebuilding fields and parks. ” For every burger sold, $0.50 will be donated to the Foundation. in Plano, Texas.

Back of House 131

Back of House Hotels Leadership Design 131

Modern Restaurant Management

DECEMBER 31, 2019

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders and experts for their insights on what will impact restaurants in 2020 and the response was overwhelming. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.).

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

Modern Restaurant Management

AUGUST 28, 2020

Mentors on the platform harbor vast expertise on a variety of culinary related topics, bringing a range of perspectives and backgrounds to chefs around the country in need of support and advice. and joined the Marriott Corporation in 1965 to help launch its fast-food division, beginning with Hot Shoppes Jr., Plamondon, Sr. Dies at 88.

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

MARCH 11, 2020

We would like to thank Derek Jones and all of the employees at Smart Foodservice for their dedication in building a highly differentiated business in the cash and carry industry, and we know the company will be in great hands with its new owners.” The company has continued that momentum in 2020 by adding over 5,000 clients already.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. How Diners Feel.

2020 189

2020 Food Safety Food Supply Kitchen Safety 189

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. The acquisition is expected to close by the end of the second quarter of 2020 and remains subject to stockholder and regulatory approval and other customary closing conditions. . Brands, Inc.

Fast Casual 112

Fast Casual Customer Service Online Ordering Casual 112

Modern Restaurant Management

FEBRUARY 1, 2021

For more restaurant industry performance data visit the Restaurant Industry Snapshot: December Ends 2020 with Exasperating Sales Results; Final Week Offers Reasons for Optimism. For service, net sentiment was the third highest in 2020, only behind September and November which saw the best scores of all for the year.

2021 133

2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JULY 1, 2021

Unlike 2020, diners opted for the plant-based versions of delivery classics so far in 2021. Like we saw in Grubhub's 2020 Year in Food Report, diners continue to eat plant-based, but the pace has slowed down a bit compared to previous years. Thai Thani – 2021 NW Market St B, Seattle, WA 98107. Vegan & Plant Based.

2021 154

2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent). Meanwhile, grocery related businesses are on the decline as people spend less time at home.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Modern Restaurant Management

NOVEMBER 2, 2020

This study is based on two surveys of restaurant customers from December 2019 and June 2020, as well as interviews with executives from quick service restaurants (QSR), fast casual and casual dining brands. From April 2019 to March 2020 – when U.S. From April 2019 to March 2020 – when U.S.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Modern Restaurant Management

JANUARY 31, 2020

voted Republican in 2016 – North Dakota, South Dakota, Wyoming, and Alaska – with services sectors and several food-related economic growth trended blue — Washington D.C., Three crucial sectors dragged down the local economy in 2019 and each one is expected to keep falling in the beginning of 2020. points in 2018.

2020 192

2020 Loyalty Program Point of Sale 2019 192