Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? In 2020 the restaurant industry learned that offering delivery and running an efficient operation is necessary to stay alive.

2020 133

2020 Online Ordering Fast Casual Cash Management 133

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. For fast-casual and quick-service restaurants—no more lines. since March 2020.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. And it is relevant to mention that this is not driven by fine dining or even upscale casual. Diners Show Holiday Spirit. Hassle-free holiday meals.

2020 156

2020 Point of Sale Seasonal Menu Consumer Goods 156

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 149

2020 Influencer Point of Sale Food Safety 149

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 90

2020 Point of Sale Consumer Goods Online Ordering 90

Modern Restaurant Management

JUNE 18, 2020

Retail, grocery, and restaurant online order for pickup orders grew 201 percent in April 2020 compared to February 2020. March – April 2020 Global Food and Grocery Delivery app download rankings show Uber Eats ranked #1 and Grubhub ranked #8. Shifting Dining Habits. percent had been sheltering-in-place during the pandemic.

2020 148

2020 Guest Recovery Kitchen Safety Online Ordering 148

Modern Restaurant Management

JANUARY 16, 2020

diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020. In 2020, restaurants can get a leg up on other restaurants battling for part-time labor by leveraging technology to give employees the option to pick when and where they want to work.

2019 148

2019 2020 Employee Relations 2030 148

Modern Restaurant Management

NOVEMBER 8, 2021

Now, two years into the pandemic and with things returning to some form of normal, contactless payments and ordering continue to be an integral way of doing business for restaurants ranging from cozy neighborhood mom-and-pop lunch spots to fast casual behemoths with locations around the world. So, why is that? Diners have taken notice.

Point of Sale 239

Point of Sale Fast Casual Technology Equipment 239

Modern Restaurant Management

MAY 24, 2022

It has been estimated that credit-card giant, Mastercard observed a 40 percent jump in contactless payments, comprising tap-to-pay and mobile pay in the first quarter of 2020 as a large number of shoppers feared germs on cash and credit cards.

Marketing 188

Marketing Loyalty Program Fast Casual Coupons 188

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders.

2020 99

2020 Food Safety Kitchen Safety Consumer Goods 99

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 119

Fast Casual Food Safety Loyalty Program Customer Experience 119

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. According to research from the National Restaurant Association, off-premise traffic made up 70 percent of restaurant traffic industry wide in July 2020, and increased to 80% in July 2021.

Mobile Ordering 192

Mobile Ordering Marketing Menu Fast Casual 192

Goliath Consulting

OCTOBER 6, 2020

We discussed in our earlier blogs why it is a great time to buy a food franchise in 2020 through 2021. The Benefits of Owning a Franchise Restaurant Business. The company also has a management division that manages full-service restaurants.

Franchise 167

Franchise Franchising Fast Casual Customer Service 167

Modern Restaurant Management

MAY 24, 2022

It has been estimated that credit-card giant, Mastercard observed a 40 percent jump in contactless payments, comprising tap-to-pay and mobile pay in the first quarter of 2020 as a large number of shoppers feared germs on cash and credit cards.

Marketing 159

Marketing Loyalty Program Fast Casual Coupons 159

Modern Restaurant Management

DECEMBER 29, 2023

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations: Staffing Shortages : We’re still 14,000 restaurant jobs short of where we were in February of 2020. Some folks sense the uneasiness among their staff. Employees are stretched thin and forced to do more.

Technology 120

Technology Front of House Fast Casual Training 120

Black Box Intelligence

MARCH 4, 2021

Chipotle Mexican Grill introduced Chipotlanes in 2019 and accelerated rollouts of the drive-thru system in 2020. Most of the brands announcing modern designs are quick service brands, but fast casual and even full-service restaurants may implement some changes. Photo courtesy of Chipotle.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Modern Restaurant Management

JULY 30, 2021

“This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. doubled the number of ghost kitchens worldwide since June 2020.

Franchise 188

Franchise Franchising Fast Casual Point of Sale 188

Modern Restaurant Management

OCTOBER 26, 2021

In fact, according to a 2021 report by Sensor Tower , a market intelligence firm focused on the global app economy, downloads of restaurant-branded apps grew by a combined 91 percent in 2020 across fast food, fast-casual and casual dining. By comparison, delivery app downloads only grew by three percent.

Mobile Ordering 205

Mobile Ordering Fast Casual Download Customer Experience 205

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. Clearly, voice response technology is a cutting-edge marketing ingredient that can transform so-so fast casual dining response into star power. ” Entertain and Convince.

Marketing 134

Marketing Fast Casual Entertainment Article 134

Modern Restaurant Management

MAY 18, 2021

By August 2020, Americans reported ordering takeout 2.4 The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants.

Delivery 124

Delivery Kitchen Safety Social Media Online Ordering 124

7 Shifts

SEPTEMBER 20, 2021

Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Examples of Smart Kitchen Equipment for Restaurants. For fast-casual and quick-service restaurants—no more lines. 7shifts Restaurant Scheduling Software. Online and Mobile Ordering Systems. Winston CVap.

Technology 370

Technology Social Media Front of House Back of House 370

Modern Restaurant Management

OCTOBER 22, 2020

With drive-thru equipped buildouts as low as 1,200 sq. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Recent data shows that only eight percent of restaurants are owned by Black people. Holsom by Yogurtland. ” Delivering Jobs.

Franchise 110

Franchise Franchising Loyalty Program Kitchen Safety 110

The Restaurant Group

DECEMBER 31, 2020

While the hurdles of 2020 may not end when the clock strikes midnight on December 31 st , the restaurant landscape is better equipped to deal with whatever comes its way. By focusing on customer favorites and seamless delivery and curbside options, fast-casual restaurants are poised to thrive in the upcoming year.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

Modern Restaurant Management

DECEMBER 28, 2020

Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021. While 2020 was challenging, it has made all of us in the restaurant industry stronger and nimbler, and applying these lessons learned to our businesses in 2021 will give us a major advantage.

2021 228

2021 Mobile Ordering Loyalty Program Kitchen Safety 228

EATER

AUGUST 26, 2021

We have plenty of those franchisees, and the reason is because they already pay the rent, they already have a kitchen, they already have all of the prep ability and equipment,” says Franko. “So The space is there and the equipment is there, after all. So for them to do a burger from Chef Burger, or any other menu item, it’s the same.”.

Dine-in 99

Dine-in Delivery Equipment Fast Casual 99

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 163

Online Ordering Management Management Point of Sale 163

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 185

2021 Guest Recovery Online Ordering Point of Sale 185

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. launched Fall Scoop 2020, titled “On Point With Off-Premise – Designed To Make It.” Learn About Fast-Casual Dining. On Point With Off-Premise.

Fast Casual 121

Fast Casual Casual Menu Mobile Ordering 121

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 18, 2019

"We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products." “As we head into 2020, the addition of these new options at both restaurants is one of the many ways we’re continuing to deliver the innovation and quality Carl’s Jr. “With the D.C.

Seasonal Menu 97

Seasonal Menu Fast Casual Consumer Goods 2020 97

Modern Restaurant Management

MAY 5, 2022

Piya has no confirmed locations, but it will have a private omakase dining room and a fast-casual area where NFT holders can access exclusive events. When it opened up in November 2020, it only accepted bitcoin as payment, but now there are several other ways you can do so, including Ethereum, among others. Camboflare.

Serving 164

Serving Loyalty Program Food Supply Point of Sale 164

Modern Restaurant Management

JANUARY 29, 2020

As we head into 2020 and digital ordering continues to boom, the restaurant segment is in for some major changes, particularly when it comes to delivery. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023.

Delivery 137

Delivery Front of House Fast Casual Customer Service 137

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

2020 146

2020 Fast Casual Food Safety Guest Recovery 146

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1

2019 94

2019 Compost Mobile Ordering Point of Sale 94

Aaron Allen & Associates

MAY 26, 2021

in bankruptcies in 2020 ). COVID accelerated shifts that were going on for quite some time affecting the supply chain and restaurant suppliers including food distributors, service companies, technology, equipment, and more. . The Opportunity for Foodservice Equipment Suppliers: Everything Is Getting Smarter.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

Restaurant365

JULY 8, 2021

” In addition, across all major segments, from fine dining to quick service restaurants to fast casual, owners and operators reported that “off-premises dining represents a larger proportion of sales than it did pre-coronavirus.” You may have had to lay off or furlough some of your team in 2020.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Modern Restaurant Management

JULY 1, 2020

In addition, the cheaper price tag that most fast food outlets offer may be appealing to consumers tightening their budgets amid the pandemic. This report’s results are based on surveys conducted over a 12-month period from April 2019 to March 2020—the month when the first U.S. percent in 2020. percent in 2020.

2020 177

2020 Travel Food Safety Consumer Goods 177