Modern Restaurant Management

JANUARY 22, 2020

Now that consumers have become more particular with dining, service standards have skyrocketed, and expectations are higher than ever before. When people decide to dine in your establishment, they don’t just want to eat good food; they want to have a pleasant experience, as well. Dining as a Personalized Experience.

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Customer Service 2020 Social Media Mobile Ordering 228

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

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Fast Casual Food Safety Loyalty Program Customer Experience 164

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. Here’s how they evolved their operations to sustain their business during the pandemic. San Francisco did this shared spaces program, like a lot of cities.

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Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers. Fast food reigns supreme.

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2021 Fast Casual Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 18, 2020

According to the latest report from Tripadvisor , which outlinines the road to recovery for the travel and dining industry, restaurants are showing the first signs of recovery, leading the way for hospitality businesses. Around one in six (16 percent) will avoid dine-in experiences altogether in favor of delivery or take-out.

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2020 Guest Recovery Kitchen Safety Online Ordering 184

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. percent from 2020, according to the National Restaurant Association. Two new restaurant trends from the pandemic will likely remain: ghost kitchens and outdoor dining.

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2022 Employee Relations Outdoor Fast Casual 203

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining. From leading software engineering at Macy’s Inc.,

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Innovation Fast Casual Retail Loyalty Program 52

Modern Restaurant Management

OCTOBER 4, 2021

Intriguingly, it appears fast casual restaurants have started taking back the customers they lost to quick serve restaurants since the pandemic, with consumers visiting fast casual restaurants more often, up to 24 percent from 21 percent in May. The latest research was based on a survey of 1,508 American consumers.

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2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. KFC Foundation Launches MyChange.

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Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Here are their responses. To read part one, click here.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

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2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

OCTOBER 22, 2020

The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. million over the next five years to build and sustain the program. QDOBA's New Concept. designed with high-rent urban areas in mind. With drive-thru equipped buildouts as low as 1,200 sq.

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Franchise Franchising Loyalty Program Kitchen Safety 154

The Restaurant Times

JULY 6, 2023

David’s early career in the restaurant and hotel industries included working with and for some of the most iconic brands and leaders in their respective industries, where he learned how to strategically accelerate sustainable brand expansion. David Bloom is the Chief Development and Operating Officer of Capriotti’s and Wing Zone.

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Modern Restaurant Management

MAY 5, 2022

Piya has no confirmed locations, but it will have a private omakase dining room and a fast-casual area where NFT holders can access exclusive events. Piya has no confirmed locations, but it will have a private omakase dining room and a fast-casual area where NFT holders can access exclusive events.

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Serving Loyalty Program Food Supply Point of Sale 189

Restaurant Clicks

OCTOBER 9, 2021

They offer outdoor seating on a first-come-first-serve basis, and it makes for an even better dining experience. The setting is festive, but you can also enjoy a casual date as well. It’s always hard to choose where to eat in Wilmington, simply because a lot of the eateries are close together in certain districts. Order Online.

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Back of House Fast Casual Front of House Online Ordering 147

Restaurant Clicks

AUGUST 30, 2021

Having recently been featured in our article on outdoor dining, Duke’s Grocery is a casual dining restaurant that hits it out of the park in every area. Good Stuff Eatery is a fast-casual restaurant that serves up classics – burgers, shakes, and french fries! In Washington, D.C., Washington, D.C. GhostBurger.

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Fast Casual Online Ordering Back of House Casual 78

Modern Restaurant Management

DECEMBER 16, 2019

Fine and Family Dining Hurt by Holiday Shift. The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. This was largely due to a favorable shift in the Thanksgiving holiday. percentage points.”

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2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

NOVEMBER 4, 2019

“The restaurant scene was the natural next step for Meatless Farm following our fast-growth in grocery stores across the globe. The iconic Upper West Side Italian restaurant will be the first in the U.S. to add Meatless Farm’s plant-based products to its menu. ” Meatless Farm is expanding into restaurants in the U.S.

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Fast Casual Seasonal Menu Innovation Customer Experience 112

EATER

AUGUST 26, 2021

There is no storefront, no dining room, and no front-of-house staff. These kinds of digital-only restaurants existed before the pandemic broke out , but they experienced exponential growth as people across the country were confined to their homes for more than a year, unable to safely eat inside a restaurant dining room filled with strangers.

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Dine-in Delivery Equipment Fast Casual 101

Modern Restaurant Management

SEPTEMBER 15, 2020

” According to a survey conducted by the National Restaurant Association, the restaurant industry is expected to lose $240 billion by the end of 2020. “Without assistance at all levels of government, many of these businesses will be forced to close their doors. .

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 18, 2019

"We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products." As more meatless options become popular throughout the hospitality scene, Tripleseat released three popular menu options trending this holiday season as restaurants prepare for dinner parties. “Mrs.

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Seasonal Menu Fast Casual Consumer Goods 2020 136

EATER

MARCH 22, 2022

Interest in the Toronto’s now-closed GarfieldEats and its owner Nathen Mazri endures like Garfield’s love of lasagna Toronto is a world-class food city, overflowing with top-quality dining options ranging from dim sum to curry-stuffed Caribbean roti. Illustration by Andy Bourne.

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License Social Media Website Management Food Order 106

EATER

MAY 24, 2021

As fire engulfed Minneapolis restaurant Gandhi Mahal during the city’s June 2020 protests, owner Ruhel Islam went viral for remaining steadfast in his call for justice. He built it with a commitment to sustainability — it had an apiary on the roof and an aquaponic garden in the basement. The post immediately went viral. I don’t know.

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Agriculture Point of Sale Social Media Small Business 111

Modern Restaurant Management

AUGUST 14, 2020

In addition to virtual kitchens meeting lower labor costs, they also offer a fast-track to opening, with a location able to begin serving in just one month. Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Virtual Barbecue Pit.

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Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

FEBRUARY 10, 2020

42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Despite skyrocketing demand for plant-based food across the U.S., on the depth, breadth, and promotion of their plant-based entrées. to its menu.

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Hospitality Food Consumer Goods Point of Sale 183

Black Box Intelligence

SEPTEMBER 13, 2021

Since 2020 completely turned the industry on its head, you can’t make comparisons like you used to. With delivery and drive-thru, you can serve those customers you have to turn away because your dining area is too packed. Since the pandemic accelerated the digitization of business , many restaurants are swimming with data.

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Guest Recovery Point of Sale 2021 Fast Casual 80

Modern Restaurant Management

OCTOBER 16, 2019

“Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between. . “Fast food options usually fall into two buckets: fast, healthy, and unaffordable, or fast, unhealthy, and affordable and nothing in between.

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Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Yelp’s diners seated data shows significantly more people are dining-in at restaurants. Yelp's Economic Impact Report.

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2020 Travel Food Safety Consumer Goods 180

Lavu

NOVEMBER 11, 2019

To reduce money laundering and crime, the European Union has plans to phase out the 500-Euro note by 2020. The newest tech trend in restaurants? Going cashless. You read that right. If you think a business going cashless is crazy, you’re not alone. After all, how could the oldest form of currency not be accepted as payment?

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Cash Management Point of Sale Fast Casual Café 85

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. Just don’t think too hard about how that’d work. The conference room at the Bellagio hotel swelled with the horns of “Ride of the Valkyries.” What a bold future.

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Food Mobile Ordering Online Ordering Food Order 144

Modern Restaurant Management

NOVEMBER 24, 2021

MRM's Franchise Feed provides the latest news in restaurant and MUFSO franchising. AAG Named Franchisee of the Year. Apple American Group LLC (AAG), a wholly-owned subsidiary of Flynn Restaurant Group LP (FRG), was named the 2021 Abe Gustin Franchisee of the Year by Applebee’s Neighborhood Grill + Bar.

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Franchise Franchising Loyalty Program 2022 177

Restaurant Clicks

NOVEMBER 20, 2021

Casual cafes and cutting-edge fast-food restaurants have consistently popped up in East Village in the last decade. The brunch service is incredible, and paired with the ambiance of nostalgia, the experience of dining at Cafe Mogador is simply unbelievable. Chef Marco Canora’s cuisine focuses on sustainability.

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Reservations Online Ordering Fast Casual Food Order 117

Modern Restaurant Management

JUNE 15, 2021

Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. Surge in Diner Demand.

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2021 Fast Casual Online Ordering Consumer Goods 197

Modern Restaurant Management

DECEMBER 20, 2023

With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry. Here are some of their insights.

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2023 Loyalty Program Mobile Ordering Consumer Goods 197

EATER

DECEMBER 15, 2020

Predicting food and dining trends is always a bit of a crapshoot (though I remain proud of accurately predicting cabbage ), but truly, who last December could have forecasted our year of restaurants closing, food bank lines stretching for miles, and yeast shortages? Vegan fast casual chain By Chloe has declared bankruptcy. [

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2021 Fast Casual Food 2020 113

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

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Mobile Ordering Front of House Fast Casual Customer Service 215

EATER

MAY 10, 2023

Ashley Randall Photography Crudo e Nudo made a thriving restaurant business out of sustainable seafood by reimagining what service looks like We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I I could make this dish at home for $5,” goes the refrain.

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Sustainability Front of House Back of House Food Order 54