Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? Relay's technology dispatches couriers to restaurants who have pending delivery orders. Here are their responses.

2020 178

2020 Online Ordering Fast Casual Cash Management 178

Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! If this is your M.O.

2021 462

2021 Social Media Kitchen Safety Restaurant Law 462

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. The question is, how can restaurants accomplish this on a consistent basis, especially with so many delivery channels in play?

Fast Casual 163

Fast Casual Food Safety Loyalty Program Customer Experience 163

Modern Restaurant Management

MARCH 31, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic analysis due to the COVID-19 outbreak, food trends evolving due to Coronavirus and changing shopping behavior. New York businesses saw a decline beginning as early as March 9, 2020 and now show a 61 percent YOY decline.

2020 111

2020 Food Safety Kitchen Safety Consumer Goods 111

Modern Restaurant Management

MAY 3, 2021

Still, QSRs are faced with daily challenges of disrupted supply chains, new consumer habits, and constantly changing regulatory mandates at the federal, state and local level. The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. Automated Safety.

Technology 195

Technology Mobile Ordering Kitchen Safety Food Safety 195

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. Consider Expanding Delivery Options in Your Market. Many restaurants adopted delivery services out of necessity in 2020.

Technology 179

Technology Loyalty Program Mobile Ordering Download 179

Modern Restaurant Management

AUGUST 31, 2020

This has dramatically impacted the core of the food and restaurant industries, specifically healthy and organic food. Eating organic is by no means a new concept brought on by the pandemic, but the shift in mindsets has thrust this niche food sector into overdrive. The Organic Food Boom. And the numbers are impressive.

Food 238

Food Food Supply Franchise Franchising 238

KaTom

SEPTEMBER 15, 2020

Being a popular and delicious food item that can feed several people for a reasonable price, it’s no surprise that pizza has catapulted to the top of the pandemic comfort food pyramid, with delivery-driven concepts grabbing a big slice of the pie. The pandemic has also affected delivery systems.

2020 61

2020 Kitchen Safety 2025 Franchise 61

The Restaurant Times

JULY 16, 2021

As dine-in facilities kept shutting down, online delivery saw a surge on the back of public health advisories. Even though the industry has suffered heavy losses, the online restaurant food delivery market is playing a lead role in terms of recovery. Now the delivery is faster and safer, thanks to a number of new technologies.

Delivery 59

Delivery Marketing Social Media Food 59

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. One, the new normal will become the old normal, and a takeout- and delivery-first model will become the standard in the restaurant industry. Here are their responses. To read part one, click here.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 214

2022 Mobile Ordering Guest Recovery Point of Sale 214

Modern Restaurant Management

OCTOBER 27, 2020

It’s a giant expense to gear up to reopen, invest in perishable supplies, rehire staff, upgrade safety measures … all just to close up shop again. So innovative chains are instead doubling down on the safer service option: takeout and delivery. Go All In on Digital Delivery. Contactless delivery.

Innovation 222

Innovation Hiring Mobile Ordering Kitchen Safety 222

Goliath Consulting

OCTOBER 19, 2020

2020 has been quite a learning experience. Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). Which brings us to the next point on deliveries. Here are our best guesses for the business trends of 2021.

2021 135

2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

DECEMBER 17, 2021

In the wake of the pandemic, many restaurants have reshaped their entire approach to customer engagement prioritizing frictionless digital experiences, expanded delivery options, and increased health and safety precautions. Meanwhile, food service workers are in high demand. between February and April 2020.

Loyalty Program 187

Loyalty Program Customer Experience Mobile Ordering Customer Service 187

Perfect Daily Grind

MAY 17, 2022

And ultimately, as the coffee sector has developed, technology has become more important across the supply chain. Considering the boom in online ordering, co-ordinating the preparation of coffee and food has never been so important. This included online or in-app ordering, mobile payments, and delivery services.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. 78 percent of Canadians have ordered delivery within six months prior to the survey.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. In fact, nearly one in six restaurants closed their doors in some capacity last year.

Customer Experience 190

Customer Experience Customer Service Online Ordering Food Safety 190

Cheetah

NOVEMBER 18, 2020

Over time, we learned that we share the same values of using fresh quality foods and giving to the community – that’s where our relationship started and that’s what it continues to build on. Zareen Kahn’s Mission to Change the Indian/Pakistani Food Experience. Authentic Food Cooked with Love. COVID-19 Can’t Stop Zareen’s.

Ordering 139

Ordering Food Supply Customer Experience Online Ordering 139

Modern Restaurant Management

NOVEMBER 30, 2020

But restaurants, now that they are also bringing people back inside, are going to have do the harder work of making it a permanent solution—whether that's a pickup window adjacent to their door or reworking their kitchen in such a way that its food is flowing to the front of house in a more efficient manner. 'What’s In It?

2021 188

2021 Kitchen Safety Food Safety Consumer Goods 188

Modern Restaurant Management

FEBRUARY 25, 2021

COVID-19 has been a devastatingly destabilizing force for the food service industry. But a few short weeks would change everything, from in-person dining to supply chain access to consumer standards regarding health, safety, and sustainability. million people and still projected to achieve $899 billion in sales throughout 2020.

Guest Recovery 177

Guest Recovery Online Ordering Point of Sale Retail 177

Future Food

OCTOBER 5, 2021

EMBRACING CHANGE TO SURVIVE AND MAXIMISE FOOD SERVICE SALES. The prolonged closures on food and beverage venues have ranged from hard to devastating, not just from a sales perspective, but on the lives of hospitality workers and their families. let’s be clear from the beginning, the new normal, is not normal as we know it.

Food 144

Food Café Customer Service Communication 144

Foodable

JULY 11, 2020

Food Leaders blends virtual experiences with premium production and content to educate business operators worldwide. Smart operators are working with their supply chain partners and distributors ahead of time to develop back-up plans in the event of large orders. Catering has to be frictionless and contactless for the consumer.

Catering 74

Catering 2020 Food Truck Uniforms 74

Culinary Digital

MAY 16, 2022

Trend #1: Health consciousness, nutrition, & wellness According to research enacted by Statista, 64% of consumers regard healthfulness as a significant factor of consideration when buying food and beverages. In other words, the foodservice industry needs to offer more healthy foods to appeal to growing segments of the consumer population.

Technology 52

Technology Kitchen Safety Food Safety Online Ordering 52

Modern Restaurant Management

MARCH 26, 2020

With many states ordering dine-in restaurants to shutter, getting the word out if you can offer curbside pickup, delivery and takeout is crucial. “The data shows that multi-location brands are in fact adapting to these changing customer behaviors, and, as a result, improved their average benchmark score 20 percent from 2019 to 2020.”

Social Media 209

Social Media Food Order Small Business Delivery 209

Modern Restaurant Management

AUGUST 14, 2020

All locations will serve guests via delivery through a virtual kitchen facility. The virtual kitchen model allows restaurants to maximize delivery coverage without the upfront investment that a traditional brick-and-mortar location requires. ” Dickey’s is now offering a franchise discount for existing Owners Operators. .

Franchise 188

Franchise Franchising Kitchen Safety Food Safety 188

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. Processes like food production, inventory management, supply chain, marketing, and sales may need to be tweaked according to the new market realities. Do Not Forget To Integrate With Food Aggregators.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Goliath Consulting

JUNE 3, 2020

First, we know that consumers will continue to regard safety and sanitation in high importance, possibly going towards 2021 (1). Restaurants need to openly communicate their safety standards to their customers and make sure they are being perceived as a safe establishment.” A Safe Environment with a Touch of Convenience.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

EATER

JANUARY 19, 2022

In what can feel like a repeat of spring 2020, people are sharing photos of similar scenes at stores around the country, and reports of empty shelves are coming in from Massachusetts and Florida. began paying attention to food supply chains in a new way. began paying attention to food supply chains in a new way.

Food Supply 111

Food Supply Food Truck Agriculture Tip Distribution 111

Modern Restaurant Management

MARCH 24, 2020

Brands, Mount Franklin Foods, US Foods, Melt Shop, FoodMaven, Nathan's Famous, Island's Fine Burgers & Drinks, Checkers & Rally’s, Lineage Logistics and Minnow. The 2020 National Restaurant Association Show, which we had planned to hold in Chicago on May 16-19, has officially been canceled.

Food Supply 100

Food Supply Kitchen Safety Cash Management Food Safety 100

Aaron Allen & Associates

MARCH 19, 2020

The economic slowdown, public markets in distress, supply chains interrupted, tourism coming to a halt, consumers staying at home (which — for many — translates to a lower disposable income), and huge uncertainty can have long-lived effects for many restaurant businesses. March 19, 2020. March 19, 2020. March 18, 2020.

2020 130

2020 Point of Sale Guest Recovery Government 130

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 188

2021 Guest Recovery Online Ordering Point of Sale 188

Aaron Allen & Associates

MAY 26, 2021

The violent swings in demand and supply have devastated some businesses (restaurants led the U.S. in bankruptcies in 2020 ). While many only think “restaurants” when thinking “foodservice,” we look at the entire global food ecosystem of $14.6T. Food Safety. Up to one-third of U.S.

Food Supply 59

Food Supply Food Safety Equipment Supplies 59

Modern Restaurant Management

MARCH 30, 2020

This edition of MRM News Bites features OpenTable, Restaurant Workers’ Community Foundation, PAR Technology, Tropical Smoothie Café, Bindi, The Shape of Pasta, Crook & Marker, Performance Food Group and Aptar Food + Beverage. Bindi Offering At-Home Delivery. Social Distance Shopping. Watch the trailer above.

Food Safety 100

Food Safety Food Order Technology Social Media 100

The Food Corridor

NOVEMBER 3, 2020

The shared-use kitchen sector provides commercially licensed kitchen space to food businesses looking to prepare, store, and distribute food products. These kitchens are a valuable resource to small and growing food businesses that face otherwise high costs of building or renting a commercial kitchen for their sole use.

Kitchen Safety 52

Kitchen Safety Food Supply 2010 Food Safety 52

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” There aren’t a lot of products that are transparent about what is in your food.”

Franchise 201

Franchise Franchising Fast Casual Point of Sale 201

The Restaurant Times

JANUARY 31, 2022

The sales picked up during the second half of 2020 due to government initiatives like ‘Eat Out to Help Out’ after the lockdown. On the contrary, the delivery and click & collect business seems to be doing well even during the pandemic as people avoid out-of-home occasions. Get The Timing Right.

Menu 52

Menu Online Ordering Customer Service Transportation 52