Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

7 Shifts

DECEMBER 16, 2020

We spoke with Zack Shwab, one of The Snug’s co-founders, to learn about how their tech-savvy business evolved during 2020 and where they see the future of restaurants heading. Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners.

FOH 284

FOH Back of House Front of House Point of Sale 284

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. From a projected record growth at the top of the year to a decline of nearly $240 billion in sales and 2.5 He also operates Cali BBQ Media and hosts the Digital Hospitality Podcast, and is an advocate for digital hospitality as a means to grow your business.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JANUARY 22, 2020

Thanks to the arrival of food delivery applications, the casual diner can now satisfy his or her cravings whenever he or she pleases. Signing up your establishment in a third-party online ordering app can significantly ramp up your sales, as you give customers the privilege to dine with you wherever they may be. Self-Service Tech.

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Customer Service 2020 Social Media Mobile Ordering 227

7 Shifts

AUGUST 6, 2021

In this post, we'll walk you through everything you need to know about restaurant sales forecasting - from the reasons why to forecast, to steps on how to create forecasts accurately, to what you should consider when forecasting for your restaurant. Restaurant Sales Forecasting Method & Techniques. Table of Contents.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

7 Shifts

SEPTEMBER 20, 2021

The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. Scheduling software like 7shifts can also pull data from your POS to track labor against sales and get a more accurate picture of your labor cost—saving your restaurant money and time. SkiptheDishes.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

OCTOBER 4, 2021

The findings have offered insight into consumer expectations to support restaurant brands as they work to navigate ongoing operating, social, and economic shifts over the past year and a half. The data also points to a broken customer arrival experience. The State of What Feeds Us. Restaurant apps reign supreme over third-party apps.

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2021 Fast Casual Mobile Ordering Social Media 157

Modern Restaurant Management

JUNE 18, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features recovery data, POS performance and shifting habits of diners. On the Road to Recovery. New Zealand was the first to record a strong trend towards recovery, in correlation to its success in containing the spread of the virus to date. Return to on-premise.

2020 159

2020 Guest Recovery Kitchen Safety Online Ordering 159

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

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2020 Point of Sale Online Ordering Consumer Goods 95

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. In March 2022 alone, sales for meal delivery services increased six percent year over year, collectively, with 51 percent of U.S.

Online Ordering 184

Online Ordering Point of Sale Management Management 184

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening.

2021 186

2021 Fast Casual Mobile Ordering Guest Recovery 186

Foodable

JANUARY 14, 2021

Barron and LeFranc explore the brand successes and failures of 2020, and what that means for restaurants in 2021. Three Key Points: Do not expect normalcy to return until 2022. Three Key Points: Do not expect normalcy to return until 2022. Tweetable Quotes: “Look at your facility as a sales-per-square-foot feature.

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2020 2021 Fast Casual Point of Sale 69

KaTom

SEPTEMBER 15, 2020

The chain reported its highest average sales week in the past eight years during May 2020. The Deep Dish on Pizza Chains During COVID-19. Pizza chain responses to COVID-19 have varied, but most have expedited their new-hire processes, with some hiring through texts and others streamlining training. The Rise & Fall of the Hut.

2020 61

2020 Kitchen Safety 2025 Franchise 61

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago. ” 2.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

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Franchise Franchising Fast Casual Point of Sale 199

Modern Restaurant Management

NOVEMBER 8, 2021

The rise in popularity of contactless payments can mean leaner operations, happier staff, and – most importantly – happier customers. By equipping your point-of-sale system to accept contactless payments using a QR code that people can simply scan on a smartphone, you’re empowering your diners to pay at their own pace.

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Point of Sale Fast Casual Technology Equipment 245

Squirrel Systems

FEBRUARY 24, 2021

Connecting restaurant industry trends to your business growth and foodservice reach in 2021 This article sheds insights into what restaurant operators can learn from key restaurant industry trends in consumer behavior and foodservice operations in 2021 to keep their restaurants accessible to consumers and secure the bottom line.

2021 52

2021 Operations Loyalty Program Mobile Ordering 52

Modern Restaurant Management

OCTOBER 26, 2021

This may come with little surprise, particularly as these third-party services also helped restaurants that didn’t have the logistical infrastructure to quickly pivot and at least continue some level of operation through delivery. Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants.

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Mobile Ordering Fast Casual Download Customer Experience 216

Modern Restaurant Management

MARCH 15, 2021

They need to know if your brand is fun and casual, professional and fast-paced, or passionate and customer-service oriented. It’s important to be discerning at this point in the process, and to make sure the person you’re engaging with is the right fit for your restaurant. Get the Culture and Branding Right.

Franchise 204

Franchise Franchising Employee Relations Fast Casual 204

Modern Restaurant Management

MAY 5, 2022

Covantis is a blockchain-powered digital operations platform that eliminates paper-based post-trade processes and increases efficiency, while decreasing operational risks for bulk commodity shipments. Crypto has not made up a big portion of Starbucks' overall sales, but this collaboration is significant nonetheless.

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Serving Loyalty Program Food Supply Point of Sale 184

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. And as restaurants pull more sales through their digital menus they benefit from additional first-party data, stronger customer relationships, and margin expansion. Feeding Consumer APPetites.

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Mobile Ordering Marketing Menu Fast Casual 199

Modern Restaurant Management

OCTOBER 22, 2020

“The concepts are designed with our consumer in mind and position our stores to grow sales within and outside the four walls, while reducing buildout costs for franchisees.” ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq.

Franchise 128

Franchise Franchising Loyalty Program Kitchen Safety 128

Hot Schedules

JUNE 22, 2020

E ach time we interact with restaurant leaders and their management teams, we ask them what their biggest operational challenge is – and they always say labor. But most businesses don’t actually have a labor problem – they have a sales and deployment problem. So what should a fast casual chain labor model look like?

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Fast Casual Point of Sale Casual Restaurant Law 78

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. COVID-19 Foot Traffic Analysis. The company is conducting daily analysis to keep up to date on foot traffic patterns. Visits to the airport dropped 7.1 percent in the first week of March. percent and 2.2

2020 101

2020 Food Safety Kitchen Safety Consumer Goods 101

Restaurant Clicks

FEBRUARY 21, 2020

This means simply that the cost of your food’s raw materials should be about one third of the sale price. This means simply that the cost of your food’s raw materials should be about one third of the sale price. This is to help run a profitable operation, but it’s not a law set in stone. Restaurant Startup Costs.

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License 2020 Food Truck Equipment 79

Aaron Allen & Associates

MARCH 19, 2020

March 19, 2020 Domino's Announces Need for 10,000 Employees Domino's announces the need for 10,000 full-time and part-time employees to support increased demand for delivery. March 19, 2020. March 19, 2020 Cameron Mitchell Cameron Mitchell Restaurants announces it will be closing restaurants temporarily and laying-off 4,500 employees.

2020 130

2020 Point of Sale Guest Recovery Government 130

Foodable

MARCH 29, 2022

Instacart still could be overvalued relative to DASH, however, as its revenue growth, last year was less than a third of DoorDash’s, 21% versus 69%, while its price-to-sales ratio is more than 50% higher at 13x compared to DASH’s 7.5x. Fast Casual Drive-Thru? The unit's opening date and hours of operation have yet to be determined.

Fast Casual 105

Fast Casual Employee Relations 2021 Point of Sale 105

EATER

AUGUST 16, 2023

After launching and then closing Proteau just three years after it hit the market, John deBary has come to realize that sales aren’t the only way to measure success Recently I’ve been thinking a lot about failure. In 2017 I was at an inflection point in my career. And it was exhilarating.

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Point of Sale Front of House Back of House Online Ordering 82

Modern Restaurant Management

JULY 2, 2021

The National Restaurant Association’s 2021 State of the Restaurant Industry report has some sobering findings: The restaurant industry ended 2020 with total sales $240 billion below the pre-pandemic forecast for the year. 1, 2020, more than 110,000 eating and drinking places were closed for business temporarily or for good.

Social Media 186

Social Media Point of Sale Email Marketing Fast Casual 186

EATER

NOVEMBER 3, 2022

Despite the copycat operations out there, these perishable garlands are big business: Edible Arrangements is one of the food businesses that has not only survived the pandemic, but thrived, enjoying a 45 percent increase in its sales , which totaled $500 million from 1,000 franchised stores in 2020. Marylu Herrera /Eater.

Franchise 70

Franchise Franchising Point of Sale Online Ordering 70

Aaron Allen & Associates

AUGUST 15, 2023

We are seeing that the HORECA Middle East industry (Hotels, Restaurants, and Catering) continues to grow but in different ways, and operators are having a hard time identifying where the opportunities are. Hotel sales grew 23% over 2022, and Restaurants & Cafés grew by 17%. The first passenger station will be in Fujairah.

Hotels 52

Hotels Catering Tourism 2023 52

Restaurant365

JULY 8, 2021

But while off-premise demand has grown, in-person sales are coming back as more regions open up again. For restaurant owners and operators, how do you balance between maintaining off-premise business and rebuilding in-restaurant sales—at the same time? However, in the era of social distancing, these burgeoning trends took off.

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Point of Sale FOH Fine Dining Online Ordering 78

Restaurant365

NOVEMBER 20, 2020

However, with the arrival of Eric Steinbach as chief operating officer in May of 2020, Eli’s started to apply Restaurant365 to operations as well. Background. Eli’s Restaurant Group is a family of restaurants that’s called Connecticut home for more than two decades. Can I afford to put this item on the menu?

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Demo Point of Sale Cash Management Waste 148

Restaurant365

MARCH 3, 2020

Labor cost is a significant part of your prime cost, a metric many restaurant owners use to analyze the efficiency of restaurant operations. Labor cost is a significant part of your prime cost, a metric many restaurant owners use to analyze the efficiency of restaurant operations. Labor is one of the biggest expenses for a restaurant.

Point of Sale 99

Point of Sale Front of House Fine Dining Back of House 99

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. Comparable Restaurant Sales. Comparable sales data tells you how much your restaurant sales changed year over year. Comparable Restaurant Foot traffic.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

The Restaurant Group

SEPTEMBER 16, 2020

Changes and Opportunities in 2020 and Beyond. Let’s take a look at the emerging 2020 restaurant trends, changes, and opportunities. Needless to say, this has been a year like no other with unprecedented challenges. These will likely continue well into the foreseeable future. Restaurant Industry Changes. Shift to Curbside Pickup.

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Online Ordering Delivery Point of Sale Customer Service 148

Modern Restaurant Management

DECEMBER 16, 2019

Topline numbers show robust restaurant sales growth during November. Same-store sales growth was 1.6 percent in November, which represents the third consecutive month of positive sales growth and the strongest since January. Thanksgiving typically represents lower sales volumes for most industry segments.

2019 105

2019 Compost Mobile Ordering Point of Sale 105