Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 192

2020 Mobile Ordering Point of Sale Fast Casual 192

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 189

2020 Influencer Point of Sale Food Safety 189

Modern Restaurant Management

JUNE 18, 2020

Retail, grocery, and restaurant online order for pickup orders grew 201 percent in April 2020 compared to February 2020. March – April 2020 Global Food and Grocery Delivery app download rankings show Uber Eats ranked #1 and Grubhub ranked #8. Shifting Dining Habits. percent had been sheltering-in-place during the pandemic.

2020 181

2020 Guest Recovery Kitchen Safety Online Ordering 181

7 Shifts

JANUARY 26, 2021

2020 was a year that the restaurant industry won’t soon forget. The big chains and national brands may be more well equipped than independents to embrace the evolving industry, but independents can thrive with a bit of strategy. For fast-casual and quick-service restaurants—no more lines. since March 2020.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

MARCH 18, 2024

Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences. Chef driven fast casual restaurants feed consumers’ desires for high quality menu items delivered quickly and on the go.

2024 186

2024 Fast Casual Food Truck Allergens 186

Modern Restaurant Management

MARCH 31, 2020

Casual dining's share of restaurant visits was in free-fall from the 15th to the 22nd, and now has reached a more stable trend. In a newly released deck, it shows the steep decline of foot traffic to America’s businesses in March 2020 due to the spread of Covid19 and associated governmental “shelter in place” orders.

2020 109

2020 Food Safety Kitchen Safety Consumer Goods 109

Modern Restaurant Management

JANUARY 16, 2020

diners spent nearly $27 billion last year on restaurant delivery, and the convenience-driven service still has more room to grow in 2020. In 2020, restaurants can get a leg up on other restaurants battling for part-time labor by leveraging technology to give employees the option to pick when and where they want to work.

2019 182

2019 2020 Employee Relations 2030 182

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020?

2020 108

2020 Point of Sale Online Ordering Consumer Goods 108

Modern Restaurant Management

JULY 31, 2020

The same intensity will also mark what the restaurant bankruptcy “industry” as a whole will experience in the second half of 2020, through at least, the middle of 2021. Even in pre-COVID 2020, at least five restaurant chains filed for bankruptcy protection. providing and requiring PPE; taking reservations only for seating).

Retail 172

Retail Casual Back of House Consumer Goods 172

Restaurant Clicks

FEBRUARY 21, 2020

Equipment & Maintenance. Different types of food service businesses will also require a different space in terms of equipment. A full service restaurant will likely need a larger kitchen with room for more kitchen equipment. Casual sit down? Equipment and Maintenance. Restaurant Startup Checklist. Technology.

License 79

License 2020 Food Truck Equipment 79

Modern Restaurant Management

NOVEMBER 8, 2021

Now, two years into the pandemic and with things returning to some form of normal, contactless payments and ordering continue to be an integral way of doing business for restaurants ranging from cozy neighborhood mom-and-pop lunch spots to fast casual behemoths with locations around the world. So, why is that? Diners have taken notice.

Point of Sale 245

Point of Sale Fast Casual Technology Equipment 245

Modern Restaurant Management

MAY 24, 2022

It has been estimated that credit-card giant, Mastercard observed a 40 percent jump in contactless payments, comprising tap-to-pay and mobile pay in the first quarter of 2020 as a large number of shoppers feared germs on cash and credit cards.

Marketing 199

Marketing Loyalty Program Fast Casual Coupons 199

Ken Burgin

MARCH 1, 2020

If they’re casual or on hourly pay, they may feel they can’t afford to miss work, even if unwell – watch closely. Have a special bucket with equipment and gloves. This is just the star t… 2020 will be a difficult year, and your obvious commitment to hygiene can give you a strong marketing advantage.

Front of House 155

Front of House Back of House Uniforms Customer Service 155

Modern Restaurant Management

JANUARY 12, 2021

According to Upserve’s 2020 State of the Restaurant Industry Report, the industry will collectively lose $240 billion, with casual dining sales volume down by 60 percent and fast casual down 50 percent. There’s no disputing that the past year has been extremely hard on the restaurant industry overall.

Fast Casual 162

Fast Casual Food Safety Loyalty Program Customer Experience 162

Modern Restaurant Management

MAY 24, 2022

It has been estimated that credit-card giant, Mastercard observed a 40 percent jump in contactless payments, comprising tap-to-pay and mobile pay in the first quarter of 2020 as a large number of shoppers feared germs on cash and credit cards.

Marketing 177

Marketing Loyalty Program Fast Casual Coupons 177

Black Box Intelligence

MARCH 4, 2021

Chipotle Mexican Grill introduced Chipotlanes in 2019 and accelerated rollouts of the drive-thru system in 2020. Most of the brands announcing modern designs are quick service brands, but fast casual and even full-service restaurants may implement some changes. Photo courtesy of Chipotle.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Modern Restaurant Management

NOVEMBER 4, 2021

One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup. According to research from the National Restaurant Association, off-premise traffic made up 70 percent of restaurant traffic industry wide in July 2020, and increased to 80% in July 2021.

Mobile Ordering 199

Mobile Ordering Marketing Menu Fast Casual 199

Modern Restaurant Management

DECEMBER 29, 2023

News headlines give you a pretty good idea of what’s top of mind for employees at QSRs and fast-casual locations: Staffing Shortages : We’re still 14,000 restaurant jobs short of where we were in February of 2020. Some folks sense the uneasiness among their staff. Employees are stretched thin and forced to do more.

Technology 120

Technology Front of House Fast Casual Back of House 120

Goliath Consulting

OCTOBER 6, 2020

We discussed in our earlier blogs why it is a great time to buy a food franchise in 2020 through 2021. The Benefits of Owning a Franchise Restaurant Business. The company also has a management division that manages full-service restaurants.

Franchising 167

Franchising Franchise Fast Casual Casual 167

Modern Restaurant Management

MAY 18, 2021

By August 2020, Americans reported ordering takeout 2.4 The National Restaurant Association’s State of the Industry Report found 46 percent of family-dining and fine-dining restaurants added delivery options between March and December 2020, along with 44 percent of casual-dining and fast-casual restaurants.

Delivery 163

Delivery Kitchen Safety Social Media Online Ordering 163

Modern Restaurant Management

JULY 30, 2021

“This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. doubled the number of ghost kitchens worldwide since June 2020.

Franchising 199

Franchising Franchise Fast Casual Point of Sale 199

Modern Restaurant Management

OCTOBER 26, 2021

In fact, according to a 2021 report by Sensor Tower , a market intelligence firm focused on the global app economy, downloads of restaurant-branded apps grew by a combined 91 percent in 2020 across fast food, fast-casual and casual dining. By comparison, delivery app downloads only grew by three percent.

Mobile Ordering 216

Mobile Ordering Fast Casual Download Customer Experience 216

7 Shifts

SEPTEMBER 20, 2021

Online ordering and delivery are one of the fastest growing aspects of the restaurant industry, up 124% in 2020. Examples of Smart Kitchen Equipment for Restaurants. For fast-casual and quick-service restaurants—no more lines. 7shifts Restaurant Scheduling Software. Online and Mobile Ordering Systems. Winston CVap.

Technology 370

Technology Front of House Social Media Back of House 370

The Restaurant Group

DECEMBER 31, 2020

While the hurdles of 2020 may not end when the clock strikes midnight on December 31 st , the restaurant landscape is better equipped to deal with whatever comes its way. By focusing on customer favorites and seamless delivery and curbside options, fast-casual restaurants are poised to thrive in the upcoming year.

2021 78

2021 Kitchen Safety Food Safety Fast Casual 78

Modern Restaurant Management

OCTOBER 22, 2020

With drive-thru equipped buildouts as low as 1,200 sq. The fast-casual brand continues to grow amid the pandemic and is on track to open more than 30 restaurants this year. Since launching with Olo Rails in March 2020, Salata has earned $1.4 Recent data shows that only eight percent of restaurants are owned by Black people.

Franchising 151

Franchising Franchise Loyalty Program Kitchen Safety 151

EATER

NOVEMBER 3, 2022

Despite the copycat operations out there, these perishable garlands are big business: Edible Arrangements is one of the food businesses that has not only survived the pandemic, but thrived, enjoying a 45 percent increase in its sales , which totaled $500 million from 1,000 franchised stores in 2020. An Edible Arrangement is just so casual.

Franchising 79

Franchising Franchise Point of Sale Online Ordering 79

EATER

AUGUST 26, 2021

We have plenty of those franchisees, and the reason is because they already pay the rent, they already have a kitchen, they already have all of the prep ability and equipment,” says Franko. “So The space is there and the equipment is there, after all. So for them to do a burger from Chef Burger, or any other menu item, it’s the same.”.

Dine-in 99

Dine-in Delivery Equipment Fast Casual 99

Modern Restaurant Management

FEBRUARY 28, 2020

Shake up your quick serve restaurant (QSR) and fast casual dining marketing response with voice response via smart speakers and voice assistants. Clearly, voice response technology is a cutting-edge marketing ingredient that can transform so-so fast casual dining response into star power. ” Entertain and Convince.

Marketing 163

Marketing Fast Casual Entertainment Article 163

Restaurant Clicks

NOVEMBER 19, 2021

The dress code is business casual. In 2020, the restaurant won TripAdvisor’s Traveler’s Choice award. The vibe in the restaurant is contemporary and casual, and the cuisine is locally sourced and seasonal. The dress code for the restaurant is smart casual. Matthew’s has two private dining spaces.

Dine-in 117

Dine-in Seasonal Menu Reservations Website Management 117

Modern Restaurant Management

DECEMBER 28, 2020

Demand is on the rise: There will be a huge demand for events and event space as people who cancelled events in 2020 will rebook in 2021. While 2020 was challenging, it has made all of us in the restaurant industry stronger and nimbler, and applying these lessons learned to our businesses in 2021 will give us a major advantage.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack periods, were down -5 percent in May 2021 compared to May 2020, and for a pre-pandemic view, down -11 percent compared to same month two years ago.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. On top of that, nearly half of all restaurants offered delivery services during the pandemic.

Online Ordering 185

Online Ordering Point of Sale Management Management 185

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. PREP, an 83,500-square-foot culinary campus, houses multi-functional shared kitchen facilities featuring extensive equipment. Hot for Dave's Hot Chicken.

Franchising 186

Franchising Franchise Kitchen Safety Food Safety 186

Modern Restaurant Management

DECEMBER 18, 2019

"We can anticipate more meatless menu trends in 2020 as chefs experiment with additional foods to replace animal products." “As we head into 2020, the addition of these new options at both restaurants is one of the many ways we’re continuing to deliver the innovation and quality Carl’s Jr. “With the D.C.

Seasonal Menu 135

Seasonal Menu Fast Casual Consumer Goods 2020 135

Modern Restaurant Management

MAY 1, 2020

Q1 Yelp Economic Average (YEA) , which takes a holistic look at the local economic changes since the start of 2020, focused on the economic impact of COVID-19. Key restaurant findings from the Q1 2020 YEA include: More than 30,000 restaurants have shut down – temporarily or permanently – as of Sunday, April 19. Eating 2020.

2020 188

2020 Fast Casual Food Safety Guest Recovery 188

Sante

JUNE 9, 2020

The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer. There was also collaboration on the kitchen buildout with equipment sourcing and food safety measures for this exciting new concept. About Cuisine Solutions. About Jon Taffer.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Expect for casual dining, upscale casual and fine dining to have abysmal sales and traffic growth numbers. First, at 2.1

2019 127

2019 Compost Mobile Ordering Point of Sale 127