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And it turned out to be Justin Wetherill, the founder of the uBreakiFix tech repair chain, who had built that company to more than 500 units before selling it in 2019. But eventually they met with the mystery man. Wetherill was looking for another opportunity. And he loved bagels. They struck a deal. to franchise the bagel brand.
The report reveals that AI investment and adoption differs across the industry as organizations seek to balance experimentation with operational focus, customer-facing innovation with back-of-house transformation, and high ambitions with organizational readiness. The research also highlights the sustained momentum of loyalty program usage.
At the 2025 Restaurant Leadership Conference (RLC), Qu unveiled a groundbreaking Smart Kitchen platform that promises to redefine how enterprise restaurants manage their back-of-house operations. With operating costs rising and technology ecosystems growing more complex, the need for unified, intelligent solutions has never been greater.
I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I Houdek had been with the chain since 2019. Read our story about BJs comeback efforts here.) “I Members help make our journalism possible. Sign up here. Sign Up Thanks for signing up!
“It now accounts for a larger share of sales for 58 percent of limited-service and 41 percent of full-service operators compared with 2019—providing a critical path to restaurant resilience and growth despite ongoing economic pressures.” Chad Moutray, Chief Economist at the National Restaurant Association. ”
While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds. Second, the shift of Thanksgiving into December of 2019 converts from tailwind to headwind this month. percent from 2018 to 2019, sales for the whole weekend only increased about four percent. First, at 2.1
Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. Just a few months after Burger King’s successful Impossible Whopper launch in August 2019, the restaurant chain added the Impossible Whopper Jr. to its menu.
For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. From 2011 to 2019, Karel served as senior vice president for ARCOP, Inc.,
We strongly believe that our significant experience in the QSR space, our strong digital focus, our ability to innovate, as well as our proven execution capabilities, will enable Subway to become a dominant player in the region.” . “Everstone Group is delighted to be a partner and custodian of Subway in the region.
During the course of 2019, revenue increased 109 percent as tens of thousands of new restaurants joined the Toast community. Yelp is continuing its commitment to innovating on new advertising products for multi-location brands: Yelp Store Visits : ?Available ” Addressing Enterprise Advertisers’ Unique Needs.
However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. “We are impressed with Just Salad’s innovative approach to embedding zero-waste principles across their business.
“Superlative cuisine, an innovative cocktail program, and an atmosphere I know our customers will really enjoy. “Nothing new or innovative has been done nationally in full-service restaurants or taverns,” said Fransmart CEO Dan Rowe. “The D.C. ” Atlanta Taffer's Tavern.
The Multicultural Foodservice & Hospitality Alliance (MFHA), 4thMVMT, and PepsiCo announced a formal collaboration to provide leadership development and increase business ownership opportunities for Black people in the restaurant industry. ” Delivering Jobs.
The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Plans that were originally revealed in 2019 focused primarily on footprints in large metropolitan cities.
In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. The most innovative minds in the industry believe they can, and are actively engineering the obsolescence of the binary model and the emergence of the omni-channel experience. Or can they?
Innovating: Identify issues in your restaurant—whether inventory or systems-related— and be willing to create solutions and processes to improve efficiency. These skills are: Leadership: It's an all-encompassing skill that involves supporting employees and holding them accountable for their actions.
Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. in January 2017. He has the right mix of skills and experience to lead us forward having run our U.S.
She has also held leadership roles at Sony Ericsson Mobile Communications, PepsiCo, and Frito-Lay. ” Mailender added, “On behalf of the entire Checkers & Rally’s family, I would like to thank Rick Silva for his partnership and many years of leadership.
NCR and Zynstra have worked together for several years, reflected in the launch of NCR Software Defined Store introduced in January 2019 and in use by companies like Pilot Flying J. PFG now expects to close the transaction on or about December 30, 2019, subject to the satisfaction or waiver of the remaining closing conditions.
ICV will combine the remaining DRH and JK&T Wings sports bars, which it acquired in October 2019, making the combined company the largest franchisee of BWW. ” In October 2019 ICV made a significant investment in JK&T Wings, a leading franchisee of Buffalo Wild Wings, in partnership with management.
One similar concept of note was announced by Lebua Hotels & Resorts, whose Bangkok-based day club, Float, was estimated to launch by end of year 2019, according to Forbes. In November 2019, Zagat brought back its first print edition of its legendary guidebook. million who spend $11.5 billion on average. Zagat debuted Zagat Stories.
The popularity of drive-thru continues as sales are up 30 percent since 2019. But what do customers want from the drive-thru experience and how can QSRs better meet those needs? How will the drive-thru change in the coming years? What do guests want from the drive-thru, and what don’t they want to see?
Wescott was appointed as CFO in September 2019, and after a year of cross functionally working within the company and playing an integral role in the success of the brand in the face of the pandemic, the taco shop has added COO to her title. New COO at Fuzzy's. ” Subway on ezCater Platform. “The pet industry topped $95.7
Clinton has a proven track record of innovation and success within the hospitality industry, most recently as President of the Hospitality Solutions business at Sabre, a global public company with over $4 billion in sales. Ordermark Adds Head of Innovation. Fourth Names New CEO and CFO. Clinton Anderson. ” Caption.
Randy’s Donuts began franchising domestically in the summer of 2019. Despite tremendous initial interest in 2019, the Covid crisis put a halt to all discussions in 2020. Saudi Arabia had a successful pop-up store at the 2019 Riyadh Season and is opening its first permanent store in Jeddah this summer.
“Virtual kitchens are a unique franchising opportunity that gives us a new and innovative way to capitalize on consumer trends at a low cost,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc. In 2019, Little Caesars opened in Spain, India, and Barbados. 10 units in Chicago. 26 units in Houston.
Moralejo’s prior experience spans over two decades, leading global teams in various operations, franchise development and legal leadership roles at Burger King. Skelton joined Dine in June 2019 as Vice President, IT Infrastructure and Operations and most recently served as Dine’s acting Chief Information Officer.
“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches. .
In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends. At Capriotti’s we are on a continuous and ever accelerating path toward innovation while building on our unique heritage. Historical and predictive Sales data.
“We are thrilled to provide a new window of access into an innovative world where artificial intelligence can assist kitchen staff in meeting the fast-paced demands of the changing food-service industry,” said Buck Jordan, CEO and Co-founder of Miso Robotics. The acquisition is expected to close during the fourth quarter of 2019.
“I’m proud to be a part of an innovative concept like The Habit Burger Grill. ” The fast-casual brand has its sights set on growing throughout the United States and currently has more than 400 units committed since announcing the franchise initiative in 2019. Brands restaurant, KFC. Orange County, Calif.
” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS.
Smart Foodservice had 2019 revenues of approximately $1.1 ” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. Plant-Based Burger Patty.
“We are constantly working on innovations that help merchants find new, meaningful ways to reach customers and run their businesses more efficiently,” said Fuad Hannon, Head of New Business Verticals at DoorDash. To celebrate the grand opening, DoorDash is offering $0 delivery fees to DoorDash Kitchens’ restaurants ?including
This comes on the heels of the company closing out 2019 by growing diners seated by more than 150 percent YoY and seating 3.3 million diners via Yelp in December 2019 – the company’s best month ever – as well as seating more than one million diners New Year’s week. ” Extra Features for xtraCHEF.
Cypress will directly manage and coordinate all discussions and distribution of sale materials with potential buyers while maintaining a close, ongoing interaction with the Krystal leadership team. California-based pizza innovator Pieology, top photo, announced a major strategic alliance into China with Shanghai-based TZG Partners.
Our innovative blend of fast-casual dining has resonated with the needs of an ever-evolving market, which is being reflected in the phenomenal success of our stores throughout the UK and abroad. Once we learned of the new store design, menu innovation and enhanced technology, we were sold on becoming Jamba franchisees,” said Wilson.
The Exhibition will showcase hundreds of the latest innovations in plant-based living for the industry to review, taste and trial. Toronto's vibrant and diverse community paired with their innovative food scene makes for the perfect destination for our first location in Canada. and Plant Based News. by CHLOE Expands into Canada.
Cantu has long served the hospitality sector as an industry champion and technology innovator. “We We knew we needed to bring in a CEO with a proven background as a technology innovator in the restaurant industry to help take the company to the next level. million hourly workers before merging with Fourth Enterprises in 2019.
Each Awards program (Restaurants and Chefs, Books, Journalism, Design, Broadcast Media, and Leadership) has its own subcommittee made up of industry professionals who volunteer their time to oversee the policies, procedures, and selection of judges for their respective Awards programs. The first James Beard Awards were given in 1991.
Hopefully leadership in the White House will be serious about erasing student loan debt and we have the preservation of our forgiveness programs for our public service employees, then I’ll be okay. Shakirah Simley (center) at the Eater Young Guns Summit in 2019. I really wanted to center that in my work. Alyssa Ringler.
The winners included: MAKEr of Honor 2019. Breakout MAKEr 2019. “He brings strong leadership to our deep bench of experts in this industry. Under her leadership, The Flavor Experience will continue to provide trend-forward and inspirational tastes and takeaways in a distinguished event format. "Over
Secret Sauce’s episodes on Menu Engineering received a lot of traction which also covers The Restaurant Innovation and Creativity Model, Menu Engineering For Fun And Profit and Using the BCG Matrix to increase the profitability in your Restaurant. Restaurant Unstoppable. Horst Schulze On The 24 Standards Of Service.
Ultimately, our end goal with virtual kitchens is to reach wider audiences with our acclaimed, innovative menu items.” Minnow has been field testing its Pickup Pods in Portland, Oregon since May 2019. ” Currently, Dog Haus has three virtual kitchen locations open – one in Chicago, one in Hollywood and one in Pasadena.
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