Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. Despite this, value velocities on Christmas Eve and Day were up by +37 percent and +42 percent versus 2019. Kicking orders to the curb.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

SEPTEMBER 15, 2021

The latest BeverageTrak data from CGA’s COVID-19 On Premise Impact Report reveals On Premise velocity in outlets currently trading is +35 percent higher than the same time last year in the week to September 4 and +25 percent against the equivalent week in 2019. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent).

2021 447

2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

FEBRUARY 10, 2020

Del Taco was recognized for adding multiple Beyond Meat items to its menu in 2019 and for heavily advertising these offerings to meat-lovers, vegetarians, and vegans alike. Just a few months after Burger King’s successful Impossible Whopper launch in August 2019, the restaurant chain added the Impossible Whopper Jr. to its menu.

Hospitality 459

Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Another trend that’s influenced by labor shortages is how food will be offered in restaurants. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

MAY 8, 2020

Data on Repeat Diners : If a consumer has downloaded the app, joined a loyalty program or checked-in to your QSR, they expect to hear from you and would welcome perks and incentive to return. None of the top performing content came from an in-house Popeyes platform.

Marketing 442

Marketing Franchising Franchise Social Media 442

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. Emotional Connection and Loyalty.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

NOVEMBER 11, 2019

Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). “Hotel brands, especially those with locations in various cities around the world, have a unique opportunity to build loyalty with customers through their F&B offerings. ” Building Loyalty. The Local Influence.

Travel 297

Travel Food Hotels Loyalty Program 297

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support. .”

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

The Restaurant Group

NOVEMBER 9, 2020

In a recent 2019 restaurant survey, almost half (45%) of the U.S. diners surveyed stated that a single social media post influenced their decision to try a restaurant for the first time. In a recent 2019 restaurant survey, almost half (45%) of the U.S. Source: QSR. Other notable statistics from the survey included: 36% of U.S.

Social Media 164

Social Media Loyalty Program Customer Service Customer Experience 164

Modern Restaurant Management

SEPTEMBER 27, 2024

To prepare for a stronger economy, Expert Market suggests implementing targeted solutions like streamlined financial management software for owners and utilizing loyalty programs and adaptive measures to retain customers. Hardee’s offered an LTO this summer, leading to a boost in loyalty among the chain’s visitors.

Food Truck 251

Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

MAY 1, 2020

Visible hygiene practices and minimal contact are now the top two factors that most influence consumers. SMG has closely followed the rise of off-premise dining and the impact of COVID-19 on consumer behavior to help restaurants navigate customer experience challenges, protect brand reputation and drive customer loyalty. In the U.S.

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

Mad Mobile

MAY 22, 2024

In the past, a wallet full of coffee shop punch cards was as close as most people got to restaurant loyalty programs. It’s up to bars and restaurants to embrace modern loyalty strategies in order to attract and retain these customers. Here are a few aspects to prioritize in order to attract–and hold–their attention.

Loyalty Program 40

Loyalty Program Mobile Ordering Social Media Customer Experience 40

The Restaurant Times

JUNE 29, 2020

According to data, cloud kitchen revenues in the UAE and Saudi Arabia jumped 160 percent in 2019 and is currently worth more than $65 million. Consider partnering with local food bloggers and influencers who can review and post about your food. Create Loyalty Programs.

Email Marketing 98

Email Marketing Loyalty Program Marketing Mobile Ordering 98

Bingage

AUGUST 9, 2019

Here are some restaurant marketing ideas you need to focus on 2019. Birthday rewards and freebies are parts of a restaurant loyalty program , for loyal customers to keep maintaining a relationship with them. B) Customers are expecting special treatments, offer them birthday freebies gain customer loyalty.

Marketing 73

Marketing Social Media Loyalty Program Influencer 73

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Bingage

OCTOBER 5, 2019

The customer loyalty program provides valued customers. Getting touch with the customer is important when you are in the restaurant business, a Loyalty programme is significant to get regular customers and even better loyal customers. Customer Loyalty Program for Restaurants & Small Business: Book a Free Demo Now.

Loyalty Program 74

Loyalty Program Social Media Cash Management Seminar 74

The Restaurant Times

JANUARY 30, 2022

Marketing With Influencers . Approximately 92 percent of respondents believe influencer marketing is an effective kind of marketing, according to the 2019 Influencer Marketing Benchmark Report. Selecting an influencer for your company is similar to selecting a marketing partner. Customer Loyalty .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Indoor Media

SEPTEMBER 26, 2017

What can you do to influence those people the most when they’re considering where to dine out? Check out these ways you can increase loyal, local customers , including: Rewards or Loyalty Programs. When it comes to reward (or loyalty) programs, you can go old school or get techy. Email Marketing.

Advertising 78

Advertising Coupons Email Marketing Social Media 78

Touch Bistro

JULY 15, 2021

Optimize for Sales: Use menu engineering principles and a bit of behavioral psychology to influence the dishes that diners choose. For example, let’s say a popular Instagram food influencer posts a tasty picture of one of your best-selling dishes to their Instagram Stories. Loyalty Marketing. phone, laptop) and browser (i.e.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Lavu

FEBRUARY 12, 2020

Gourmet and artisanal ice cream prevailed in 2016, globally-inspired ice cream flavors influenced 2017 shop owners, wacky ice cream flavors were trending in 2018, and in 2019, creative ice cream vessels appear to be the new hot trend (like Booyah’s ice cream taco ). Labor Cost Percentage .

Point of Sale 78

Point of Sale Employee Relations Customer Service Loyalty Program 78

RGU

JANUARY 20, 2020

Mobile influences the purchasing and ordering process, regardless of whether the product is ultimately delivered or picked up in-store. Rewards and loyalty programs are being retooled to drive personalized offers and promotions to acquire and retain customers. Aggregators have their own issues to address.

Mobile Ordering 52

Mobile Ordering Loyalty Program Food Supply Retail 52

Bingage

OCTOBER 5, 2019

The customer loyalty program provides valued customers. Getting touch with the customer is important when you are in the restaurant business, a Loyalty programme is significant to get regular customers and even better loyal customers. Customer Loyalty Program for Restaurants & Small Business: Book a Free Demo Now.

Loyalty Program 40

Loyalty Program Social Media Cash Management Seminar 40

Apicbase

FEBRUARY 29, 2024

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Touchbistro , 2024) In a 2023 survey, 69% of respondents reported that the rate of their off-premises dining options was at the same level or even higher than 2019. However, there is still a 2.6%

2024 52

2024 Operations 2023 Loyalty Program 52

The Restaurant Times

JANUARY 14, 2022

billion in 2019 to $71.4 Your cuisines will influence the design and layout of your ghost kitchen. Use loyalty and email marketing programs to drive remarketing. And, over time the global market for ghost kitchens is expected to grow from $43.1 billion by 2027. Plan Your Design And Layout.

Online Ordering 52

Online Ordering Email Marketing Social Media 2030 52

BNG Point of Sale

JULY 16, 2021

In the year 2019, the average restaurant revenue for a new restaurant in the US was $111,860.70. You could create a promotion where guests of your new business are given discounts on their first visit only or offer a loyalty program to regular customers, this will encourage them to come back again for more.

Point of Sale 52

Point of Sale Seasonal Menu Customer Service Fine Dining 52

Modern Restaurant Management

JANUARY 31, 2020

The report found that most local economies nationwide slumped in 2019, down 1.3 percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. . Uncertainty around trade policy also hindered local economic growth in 2019,” said Carl Bialik, Yelp’s data science editor.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

OCTOBER 4, 2021

Consumers ranked local chains as their second most desired type of apps and loyalty programs. Must haves for local chain restaurant apps include easy ordering (66 percent), easy payment (61 percent), loyalty/rewards points (52 percent), and coupons and/or deals (52 percent). Loyalty programs yield repeat business.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

DECEMBER 4, 2020

The index details the average household expenditure for food away from home in 2019 compared for the early part of the pandemic for every county in the U.S. While over half of every age group agreed that businesses' responses had changed their opinions, people aged 18-29 were most likely (64 percent) to be influenced.

Loyalty Program 364

Loyalty Program Online Ordering Consumer Goods Fast Casual 364

Modern Restaurant Management

DECEMBER 21, 2020

We’ve also noticed the increased importance of loyalty programs at times like this. During the start of the pandemic, data show that sales from loyalty program customers dropped off more slowly and ultimately recovered faster than anonymous ones. Bruce Reinstein, Partner, Kinetic12. billion to $25 billion.

2020 493

2020 Kitchen Safety Food Safety Loyalty Program 493

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.

2021 450

2021 Guest Recovery 2019 Point of Sale 450

Modern Restaurant Management

OCTOBER 8, 2020

She joined Kitchen United in 2019 bringing nearly two decades of experience driving growth for Enterprises and SMBs, including launching/scaling products, partnerships, and optimizing omni-channel strategies. A company has multiple ways in which it can design the perfect food program for its employees, students, or clients.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

MARCH 1, 2022

To accurately assess the underlying trends of restaurant performance, RMS compared 2021 sales and traffic to pre-pandemic 2019 data. percent over 2019, and average check increased by a remarkable 22.9 percent compared to 2019. Delivering that level of convenience will win brand loyalty.” On average, sales were up 8.1

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

JUNE 3, 2021

Fast and easy (56 percent) ties with coupons and deals (56 percent) for the top reasons consumers download apps followed by earn and track loyalty points (48 percent), easy payment options (43 percent), and to avoid long lines (40 percent). Independence Day on 4 July had little impact on sales in 2019. 1, 2019 to Dec.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

FEBRUARY 10, 2023

Since 2019, food delivery app installation have increased 39 percent. Your Facebook or Instagram may reveal behind the scenes preparation for every service; it may announce a new menu item or a daily special; it may also promote a loyalty program. Online ordering Delivery and takeout have risen since the pandemic.

Social Media 492

Social Media Mobile Ordering Email Marketing Online Ordering 492

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

FEBRUARY 14, 2020

SOBEWFF® also provides our students, many of whom come from low-income families, financial relief and motivation toward a timely graduation through its scholarship program. ru Sushi Kitchen at Legacy Hall in September 2019 to much success. Nearly 400 students attended the 2019 event from 47 publicly-supported HBCUs and PBIs.

Back of House 329

Back of House Hotels Design Events 329