Modern Restaurant Management

JANUARY 16, 2020

From infamous chicken sandwich wars to on-trend plant-based burgers and acai bowls, it’s safe to say that 2019 was a trademark year for restaurants. With all of 2019’s success, restaurant operators are also facing challenges that can be addressed with the help of technology in the New Year. trillion in sales by 2030.

2019 185

2019 2020 Employee Relations 2030 185

Goliath Consulting

FEBRUARY 16, 2019

In the Food Service industry, 2019 is bringing in its own wave of fresh trends! The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. Use of local foods and flavors is also a Food Service trend that you can expect in 2019. Each new year brings new trends.

2019 60

2019 Fast Casual Social Media Customer Service 60

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

Mobile Ordering 203

Mobile Ordering Marketing Menu Fast Casual 203

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Forecasts: Summer (in ranking order).

2020 195

2020 Mobile Ordering Point of Sale Fast Casual 195

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Wendy’s and Burger King are two masters in the genre, sparking lots of interest and engagement that’s helping to drive fast-food growth.

Marketing 209

Marketing Social Media Fast Casual Influencer 209

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. Customer-led Ordering and Payment. They want a flexible, fast, customized, and “frictionless” dining experience — one without the “drag” of unnecessary steps or interactions.

Fast Casual 159

Fast Casual Customer Experience Point of Sale Fine Dining 159

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. Caviar is a little bit more within reach than in other parts of the country,” he says.

Fast Casual 111

Fast Casual Fine Dining 2008 Pricing 111

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . The mention of “cold” in reviews of off-premise orders resulted in a drop in average star ratings. Reviews mention “wait” and “minutes” much less frequently for delivery orders.

Fast Casual 68

Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. Caviar, of course, was purchased by competitor DoorDash in 2019, ending that air of exclusivity.) Customers place orders on the Wonder app for delivery or pick-up.

Delivery 138

Delivery Cash Management Point of Sale Back of House 138

Modern Restaurant Management

JANUARY 15, 2020

. “As Thanksgiving was celebrated so late in the month, it fell into December for 2019 according to the calendar we use for reporting.” This was the best 2-year growth rate in all of 2019 and the fifth consecutive quarter in which the industry has been able to post positive growth under this longer-term view.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Foodable

JULY 13, 2021

Three Key Points: Smokey Bones launched its first two virtual brands in 2019. The chain has been recognized as one of the top twenty fast casual brands to watch by Fast Casual Magazine. Its virtual brand, Wing Experience, was also named QSR Magazine’s most exciting virtual brands in the United States.

Fast Casual 52

Fast Casual Casual Magazine 2019 52

Black Box Intelligence

SEPTEMBER 21, 2021

These are fast-changing times for all types of restaurants. At limited-service restaurants, customers order their food at a counter or drive-thru and pay before eating it. Quick-service and fast casual restaurants fall under the limited-service umbrella. Fast casual restaurants. Casual dining restaurants.

Fast Casual 89

Fast Casual BOH Fine Dining FOH 89

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. If a guest is wary to come inside to order, we happily take their order outside.

Franchise 180

Franchise Franchising Fast Casual Online Ordering 180

Black Box Intelligence

AUGUST 20, 2022

July’s top performing segments based on sales growth were Family Dining and Fast Casual. The industry’s worst performing segments – those posting negative YoY same-store sales growth – were Casual Dining and Fine Dining. Limited-service includes quick service, and fast casual. The post ??Widespread

Fast Casual 89

Fast Casual Fine Dining Point of Sale Casual 89

EATER

OCTOBER 24, 2023

It’s an aspirational order, the (shaky) promise that warm roasted portobellos or za’atar breadcrumbs offer more nutrition, or just more sophistication, than a Panera sandwich. Sweetgreen moving into the dinner space is yet another example of the eroding lines between fast casual and fine dining, indie and mainstream.

Fast Casual 92

Fast Casual Email Marketing 2014 Fine Dining 92

Black Box Intelligence

MARCH 4, 2021

Chipotle Mexican Grill introduced Chipotlanes in 2019 and accelerated rollouts of the drive-thru system in 2020. These next-generation restaurant units address customer demand for a seamless ordering and pick-up experience. Frustration felt by the guest can be mitigated simply by being transparent with how long an order will take.

Design 98

Design Fast Casual Mobile Ordering Customer Service 98

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

NOVEMBER 29, 2019

When households have extra income, they will eat out more often and the National Restaurant Association found that 2019 should see continued sales growth. This might mean weaving elements of fast-casual dining into your design. For example, 20 percent of guests pre-order food before entering a restaurant.

Fast Casual 205

Fast Casual Equipment Small Business Mobile Ordering 205

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. Holsom by Yogurtland.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. 52% of restaurant professionals named high operating and food costs as one of their top challenges, according to Toast's 2019 Restaurant Success Report. According to Orderly, your ideal CoGS depend on your type of restaurant. Pizza: 31.3%.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Goliath Consulting

SEPTEMBER 14, 2020

The fast-casual brand Dave’s Hot Chicken has now more than 200 units committed despite its franchise initiative being just launched in October 2019 (3). Up-and-coming restaurants like Fajita Pete recently announced it will triple locations from their new franchise deals (2). The same benefit would apply to new franchise buyers.

Franchise 157

Franchise Franchising 2021 Fast Casual 157

BNG Point of Sale

SEPTEMBER 2, 2021

The data can be used to calculate how many tables and chairs you need for your restaurant or even how much food to order. Restaurant Revenue Per Square Foot: Fast-casual Restaurants Vs Other Restaurants . Top fast-casual franchising restaurants outperform restaurants in other sectors with an average of $505 per square foot.

Fast Casual 52

Fast Casual Point of Sale Franchise Franchising 52

Modern Restaurant Management

DECEMBER 21, 2020

Customers shifted their purchases to off-premise dining suddenly, leaving many operators flat footed and ill prepared for seamless online ordering, contactless payment and curbside pickup. The unfortunate reality is that customers aren’t comparing the curbside or app ordering process of Denny’s to McDonalds.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Apicbase

SEPTEMBER 23, 2022

These restaurants are scaling fast, and quite often venture far beyond their country of origin. We’ve split the list by country to make it easier to navigate but otherwise the restaurant brands are listed in random order. Fast Casual Restaurant. Casual Restaurant. Fast Casual Restaurant.

Fast Casual 52

Fast Casual Casual Franchise Franchising 52

Black Box Intelligence

SEPTEMBER 15, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. The mention of “cold” in reviews of off-premise orders resulted in a drop in average star ratings. Reviews mention “wait” and “minutes” much less frequently for delivery orders.

Fast Casual 40

Fast Casual Point of Sale Front of House Fine Dining 40

Modern Restaurant Management

JANUARY 22, 2021

Golden Chick’s modular restaurant design will feature a drive-thru as well as an area for online order pick-ups in a 1,920-square-foot space. A 1,400-square foot model without interior seating is also currently in development and will be equipped with a drive-thru and walk-up order window. percent over 2019.

Franchise 203

Franchise Franchising 2020 2021 203

Qu

SEPTEMBER 16, 2022

We do not believe that POS is dead – rather that POS is Not the Center of the Restaurant Ordering & Commerce Universe anymore. When There Was Only One… Restaurant ordering used to revolve around the POS. But ever-growing numbers of order channels, urged by the ever-evolving guest, forever changed that paradigm.

POS 52

POS White Paper Point of Sale Cash Management 52

Cheetah

APRIL 12, 2021

Even before the pandemic, this was a fast-growing market. In 2019, the total delivery market was worth over $795 billion, according to Uber , with online ordering growing 300% faster than dine-in revenues every year over the last five years. It now seems that everyone wants what they want when they want it.

Delivery 148

Delivery Food Online Ordering 2030 148

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. Innovative and inviting outdoor seating is going to be crucial in order for restaurants to survive. Scott Lawton, CEO and cofounder at bartaco.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Restaurant Clicks

NOVEMBER 26, 2021

Rudy’s Bar & Grill Flaming Saddles Saloon Ardesia Wine Bar On the Rocks Dutch Fred’s Pocket Bar NYC Hold Fast Kitchen and Spirits As Is NYC Beer Culture Hibernia Bar Barcelona Bar. I enjoyed red wine, and the Altar Uco, “Edad Moderna,” Cabernet Sauvignon from Mendoza, Argentina, bottled in 2019, is delicious.

Bar 125

Bar Fast Casual Front of House Online Ordering 125

The Restaurant Times

SEPTEMBER 22, 2021

According to a report by RedSeer Management Consulting, cloud kitchens are set to be a $2 billion industry in India by 2024, up from $400 million in 2019. Restaurant operators need to be aware of what customers like and don’t like and anticipate what items they are likely to order during different times.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Restaurant Engine

MAY 13, 2020

Although these are impressive numbers when measured weekly, absolute revenue is still lower than in 2019 when taken in the context of year-over-year change. Nationwide, revenue at full-service restaurants during these two weeks decreased 61% compared to the same two weeks in 2019.

Point of Sale 105

Point of Sale Fast Casual Dine-in 2019 105

Restaurant Clicks

OCTOBER 23, 2021

Pizzeria Omaggio Benny Pennello’s Capishe: Real Italian Kitchen Pure Pizza Inizio Intermezzo The Pizza Peel Hawthorne’s NY Pizza & Bar Luisa’s Brick Oven Blaze fast fired Sal’s Pizza Factory Stagioni Luigi’s Pizza True Crafted Pizza Portofino’s Italian Restaurant DeSano Pizza House of Pizza Bisonte Pizza Co.

Seasonal Menu 123

Seasonal Menu Fine Dining Online Ordering Fast Casual 123