Modern Restaurant Management

JUNE 15, 2021

In fact, the number of diners seated via Yelp was up 48 percent in May 2021 compared to May 2019. Nearly 6,600 new restaurant and food businesses opened in May 2021, a 42 percent increase from May 2020 and down by only 21 percent from May 2019. They saw a similar increase in diners seated in April 2021. Returning to On Premise.

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2021 Fast Casual Online Ordering Consumer Goods 193

Indoor Media

SEPTEMBER 26, 2017

Besides the obvious daily concerns, like cooking, hiring and firing, managing the books, and ordering food, is advertising. You know you need restaurant promotions to bring in new customers, but when you’re a fast-casual restaurant owner, this is often at the bottom of a very long to-do list, especially if you’re just starting out.

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Fast Casual Advertising Casual Social Media 78

Goliath Consulting

FEBRUARY 16, 2019

In the Food Service industry, 2019 is bringing in its own wave of fresh trends! The desire for convenience and the popularity of fast-casual dining remains important to diners in this new year. According to researchers from Restaurant Business, natural food enhancements will continue to grow in popularity among restaurateurs in 2019.

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2019 Fast Casual Social Media Customer Service 60

Modern Restaurant Management

JUNE 3, 2021

In addition to the emergence of indoor dining, it explores rising competition between fast food and fast casual restaurant brands with COVID restrictions loosening. The data finds consistent consumer behavior across both restaurant categories signalling the distinctions between fast food and fast casual restaurants are quickly evaporating.

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2021 Fast Casual Mobile Ordering Guest Recovery 186

Modern Restaurant Management

JULY 20, 2021

Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020. Snack were up this May +8 percent compared to May 2019 and up +3 percent compared to two years ago. Each daypart — morning meal, lunch, dinner, and P.M.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

OCTOBER 21, 2020

According NPD, when families with kids 12 and under order from restaurants, average check goes up 82 perecent. NPD/CREST, year ending December 2019.). Below you’ll find two infographics that C3 created to illustrate what parents expect from kid-friendly QSRs and kid-friendly casual dining restaurants.

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Casual 2019 Dine-in Specials 186

RGU

DECEMBER 15, 2019

Earlier this year, the marketing solutions company polled dozens of QSR and fast casual restaurant owner/operators to uncover what was missing in their marketing strategies. With research predicting that by the end of 2019, mobile advertising will account for 72% of all U.S.

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Fast Casual Casual Marketing Mobile Ordering 52

Modern Restaurant Management

OCTOBER 15, 2019

For the first time in two years, growth was negative during the third quarter of 2019 with same-store sales growth of -0.4 percent for the third quarter of 2019, it doesn’t show much of a decline from the average 0.8 All segments experienced negative same-store sales growth during the third quarter of 2019. percent growth.

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2019 Point of Sale Small Business Consumer Goods 75

Modern Restaurant Management

NOVEMBER 18, 2019

Family and Upscale Dining are Best Performing Segments, Casual Dining Hurting. Upscale casual rounded up the list of best performing segments based on same-store sales growth during October. After a strong 2018, casual dining is experiencing a downturn this year. Pay Increases Necessary for Restaurant Managers.

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2019 Point of Sale 2018 Consumer Goods 100

Modern Restaurant Management

MAY 5, 2021

Reassuringly, On Premise velocity is showing positive signs of nearly reaching levels seen in 2019. Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. " Beverage Insights.

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2021 Loyalty Program Coupons Fast Casual 192

Modern Restaurant Management

OCTOBER 22, 2020

New restaurant and food businesses are opening at pre-pandemic levels, with the number of new openings increasingly more in line with 2018 and 2019 volumes, according to third quarter data for the Yelp Economic Average (YEA) report. There were only 100 fewer new restaurant openings in September of this year, compared to September 2019.

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Food Supply 2019 Food Truck Back of House 192

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

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2021 Mobile Ordering Loyalty Program Download 186

Modern Restaurant Management

NOVEMBER 4, 2021

As consumer options and demand shifted, businesses were forced to adapt and prioritize new technologies and alternate ordering experiences that would allow them to deliver on customer expectations. One of the key functionalities within many QSR and fast casual mobile apps these days is the ability to order ahead and select curbside pickup.

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Mobile Ordering Marketing Menu Fast Casual 199

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. In this year’s second quarter, off-premises grew by +5 percent compared to a year ago, driven by gains in carry-out and delivery orders.

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2021 Guest Recovery 2019 Loyalty Program 178

Modern Restaurant Management

APRIL 29, 2021

March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. “We are seeing sign-on bonuses at fast food and fast casual locations, something never seen before in the industry. Customers can order and pay without speaking to a human and a runner delivers the food. .”

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Fast Casual Hiring Front of House Online Ordering 219

Modern Restaurant Management

JANUARY 31, 2020

The report found that most local economies nationwide slumped in 2019, down 1.3 percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. . Uncertainty around trade policy also hindered local economic growth in 2019,” said Carl Bialik, Yelp’s data science editor.

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2020 Loyalty Program Point of Sale 2019 176

Modern Restaurant Management

DECEMBER 20, 2023

Many dining establishments found ways to use AI to track and flag stock quantities, automate schedule-making for staff, implement customer service chatbots and process online orders. UberEats sees a future of blended first-party and third-party ordering. The marketplaces are responding: DoorDash is rumored to be creating their own POS.

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2023 Loyalty Program Mobile Ordering Consumer Goods 193

Modern Restaurant Management

NOVEMBER 2, 2020

It may turn out to be a good investment, since previous Rewards Network consumer surveys have indicated that people expect to order delivery more in the coming months than previous fall/winter periods. In addition, 44 percent of consumers would order delivery of uncooked meals they finish preparing at home.

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2020 Mobile Ordering Hotels Food Safety 219

EATER

DECEMBER 1, 2023

Illustration by Bea Hayward Once a luxury reserved for posh dinners, fish roe has become the snack du jour at restaurants across the country — and it’s blurring the lines between casual and formal dining Caviar has gone on a journey over the past few years. Caviar is a little bit more within reach than in other parts of the country,” he says.

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Fast Casual Fine Dining 2008 Pricing 102

Modern Restaurant Management

MAY 17, 2021

Compared to six months ago, there has been an increase in frequency of consumers ordering take out/ delivery, with 39 percent order more than three times in the last two weeks. Local Restaurants Leading the Return Over Casual Dining Chains. Casual Dining Chains come in #2 with 52 percent likely to visit. percent and 95.6

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2021 Consumer Goods Small Business Fine Dining 194

Modern Restaurant Management

DECEMBER 4, 2019

In fact, they love it so much that overall restaurant industry sales are projected to reach a record high of $863 billion in 2019. Customer-led Ordering and Payment. People love to eat out and return when the experience is special. Here’s a look at the top predictions for the coming decade.

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Fast Casual Customer Experience Point of Sale Fine Dining 155

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . The mention of “cold” in reviews of off-premise orders resulted in a drop in average star ratings. Reviews mention “wait” and “minutes” much less frequently for delivery orders.

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Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

JANUARY 15, 2020

. “As Thanksgiving was celebrated so late in the month, it fell into December for 2019 according to the calendar we use for reporting.” This was the best 2-year growth rate in all of 2019 and the fifth consecutive quarter in which the industry has been able to post positive growth under this longer-term view.

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2020 Point of Sale Online Ordering Consumer Goods 98

Modern Restaurant Management

FEBRUARY 18, 2020

Marketing trends, mobile data insights show that Gen Z has a considerable appetite for restaurants, clean eating, fast-casual, and exciting twists on healthy dining options. Taking a step further into the digital world, convenient, app-based ordering puts brands directly on the phones and into the hands of their consumers.

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Marketing Social Media Fast Casual Influencer 201

7 Shifts

JUNE 4, 2021

Fast-casual: 28.9%. Casual: 33.2%. Upscale casual: 30.4%. 52% of restaurant professionals named high operating and food costs as one of their top challenges, according to Toast's 2019 Restaurant Success Report. According to Orderly, your ideal CoGS depend on your type of restaurant. For fine dining, around 30 percent.

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Point of Sale Inventory Employee Relations Customer Service 417

Modern Restaurant Management

JANUARY 15, 2021

The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home. Quick service customer transaction declines bottomed out in April with a decline of -35 percent versus year ago, but quickly improved as shelter-at-home orders were lifted.

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2021 Fast Casual Fine Dining Point of Sale 148

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. Forecasts: Summer (in ranking order).

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2020 Mobile Ordering Point of Sale Fast Casual 177

Black Box Intelligence

NOVEMBER 1, 2021

QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 By August 2021, the rolling 12-month hourly turnover rate was an alarming 19 percentage points higher than it was in 2019. . Sales growth in fine dining and upscale casual also eroded during the week. . Year-over-year check growth was 5.7%

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Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MARCH 12, 2021

First-time Chicken Salad Chick (CSC) franchise owner Claibourne (Clay) Rogers was introduced to the fast-casual concept in 2015 when she served as an account director at the brand’s public relations firm, Fish Consulting. If a guest is wary to come inside to order, we happily take their order outside.

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Franchise Franchising Fast Casual Online Ordering 178

Modern Restaurant Management

JANUARY 3, 2024

Additionally, it means enacting ways to incentivize guests to order from a brand’s direct ordering channels, with offers like exclusive items and pricing, to drive in-house digital sales and therefore retain owned guest data. – Noah Glass, Founder & CEO, Olo Looking ahead to 2024, we anticipate more change.

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2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

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2021 Online Ordering Mobile Ordering Guest Recovery 186

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Fine dining and upscale casual were the worst performing segments during March based on same-store sales growth.

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2020 Fast Casual Point of Sale Online Ordering 179

EATER

APRIL 10, 2024

Like Johnson’s fast-casual rice bowl restaurant, Field Trip, the food at Bankside was developed with delivery in mind. Caviar, of course, was purchased by competitor DoorDash in 2019, ending that air of exclusivity.) Customers place orders on the Wonder app for delivery or pick-up.

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Delivery Cash Management Point of Sale Back of House 133

Qu

MARCH 16, 2023

That’s the key takeaway from Qu’s fourth annual survey of quick service restaurants (QSRs) and fast casual brands with more than 25 locations. In addition, QSR growth is expected to outperform fast casual. There were some differences in priorities between QSRs and fast casual brands. Get more data on these predictions.

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2023 Fast Casual Point of Sale Technology 52

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

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Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

FEBRUARY 6, 2020

Their enthusiasm for our brand coupled with their deep experience developing successful polished casual and fast-casual restaurant brands in Alberta make them the perfect partners to bring CPK into Canada for the first time. ” In 2019, Accelerated Franchised Concepts (AFC) closed on a minority investment into Raw J?ce,

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Franchise Franchising Fast Casual Customer Experience 132

Restaurant Clicks

NOVEMBER 25, 2021

GoGo Sushi offers a casual and hip vibe for guests. For an appetizer, order the Coconut Shrimp with sweet chili sauce. Order Online. Order Online. With a casual setting between Lakeview and Rollingwood, the restaurant serves up good vibes and sushi. Order Online. Order Online. The Sushi Bar.

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Online Ordering Bar Casual Reservations 116