Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 98

Catering 2024 2023 Guest Recovery 98

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. As startups have “disrupted” the restaurant industry, they’ve replaced menus and hand-written orders with kitchen display systems (KDS), ordering tablets, and QR codes.

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds. Food Trucks Factor in the New Normal.

Food Truck 212

Food Truck Retail Mobile Ordering Food Safety 212

Perfect Daily Grind

MAY 4, 2022

Many people use mobile apps to order and pay for products, including coffee, almost every day. They also both have their own respective food and beverage delivery services: Meituan (?? Covid-19 naturally accelerated the growth of the global food and beverage delivery market. in Chinese) and Ele.me (??? in Chinese).

Delivery 127

Delivery Mobile Ordering Customer Service Beverage 127

Perfect Daily Grind

MAY 17, 2022

“When a certain time limit is reached for the order, the screen flashes, which helps with overall speed. “We We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. and Ed say. and Ed add. “By

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

JULY 15, 2020

Grubhub launched its latest report, "State of the Plate", looking at trends across the more than half a million orders placed a day. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

2020 166

2020 Mobile Ordering Point of Sale Fast Casual 166

Modern Restaurant Management

APRIL 21, 2022

We started doing to-go orders but that was still through your POS. So you’d get them back and then try to remember what happened six weeks ago that made your food costs high. If you look back to the late 90s the internet really changed software, and then in the late 2000's the mobile device changed all software.

Technology 193

Technology 2005 Mobile Ordering Point of Sale 193

Squirrel Systems

JUNE 5, 2020

In this article, we will focus on how restaurants can leverage food delivery technology to capitalize on the explosion of demand in online ordering, by seamlessly integrating their delivery channels directly into their restaurant point of sale system. We now have data to prove these assertions.

POS 52

POS Delivery Ordering Online Ordering 52

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 185

2021 Online Ordering Mobile Ordering Guest Recovery 185

Modern Restaurant Management

SEPTEMBER 17, 2020

Here's what they found: The average American is ordering 2.4 takeout orders each week – and spending $67 per week. Local and small business support has increased during Covid-19 with 59 percent of Americans ordering more from local restaurants instead of large chains. Comfort Food. Contactless Everything.

2020 186

2020 Food Safety Food Supply Kitchen Safety 186

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. General Mills Foodservice' s Neighborhood to Nation Restaurant Recipe Contest will award $100,000 to restaurants and food trucks nationwide.

Food Safety 203

Food Safety Mobile Ordering Online Ordering Kitchen Safety 203

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 126

Technology Operations Loyalty Program Point of Sale 126

Modern Restaurant Management

APRIL 1, 2021

Last year alone, more than 45 million Americans used a food delivery app, representing a 25 percent year-over-year increase. In 2020, two in five restaurants began offering food delivery services because of pandemic-related closures. Consumers who order online spend upwards of 50 percent morethan those who order in person.

2021 109

2021 2025 Mobile Ordering Online Ordering 109

Gecko Hospitality

NOVEMBER 21, 2018

Things are no different in the restaurant industry, and 2018 has seen some notable—and in many instances, challenging—tech trends that are changing facets of the business. Placing Mobile Orders in Advance. Some of the biggest coffee shop and restaurant chains now offer advance ordering for pickup and takeout via mobile apps.

2018 46

2018 Technology Mobile Ordering Customer Service 46

Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products.

Fast Casual 128

Fast Casual Front of House Fine Dining Mobile Ordering 128

Goliath Consulting

AUGUST 27, 2021

Artificial intelligence robots are taking over the food industry and the world. 2 As artificial intelligence advances, so does the automation of food services. 2 As artificial intelligence advances, so does the automation of food services. 4 Food robots are even being used on campuses, apartments, and hotels for food delivery.

Food 88

Food Kitchen Safety Mobile Ordering Food Order 88

Modern Restaurant Management

DECEMBER 9, 2019

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. Restaurant of The Moment: Brenda’s French Soul Food.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. While restaurant sales were lower for November of 2018, November of 2019 did not include the same holiday headwinds.

2019 103

2019 Compost Mobile Ordering Point of Sale 103

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only.

Mobile Ordering 104

Mobile Ordering Online Ordering Point of Sale POS 104

Modern Restaurant Management

JANUARY 31, 2020

percent from the previous year, led by underperformance in restaurant, food and nightlight categories, as well as brick-and-mortar shops. percent, largely contributed to the 2019 drop and marked the largest quarter-over-quarter decline since 2018. points in 2018. A Tough Year for Retail, Food, and Auto Businesses.

2020 164

2020 Loyalty Program Point of Sale 2019 164

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 135

2019 Mobile Ordering Online Ordering Customer Experience 135

EATER

DECEMBER 16, 2021

Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. After Vianne filled out the applications for Postmates and DoorDash and underwent a brief training session, “I just got in my car and I started delivering food.” It was very exhausting.” Superior Court.

Back of House 140

Back of House Employee Relations Delivery Mobile Ordering 140

Rocket Fuel

MAY 1, 2023

The COVID-19 pandemic has dramatically changed the game, making it more important than ever to optimize mobile, kiosk, third-party delivery, counter, and drive-thru channels. increase over the previous year. Despite this rebound, counter sales are still significantly lower than pre-pandemic rates of 34.82% in 2018 and 29.68% in 2019.

Operations 52

Operations Guest Recovery Mobile Ordering Point of Sale 52

EATER

OCTOBER 28, 2020

They beelined for a food truck they had spotted earlier in the parking lot, hoping to buy a belated lunch. The food truck, Delicias Colombianas RR, was serving food as part of Chefs for the Polls , one of several initiatives that have sprung up this year with the mission of feeding people at the polls. We must do better!

Food Truck 123

Food Truck 2018 2006 2005 123

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Consumers are still very willing to get mobile and visit your stores for pick-up. Food and Alcohol Sales Trends.

2020 173

2020 Fast Casual Point of Sale Online Ordering 173

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. In total, approximately 14,580 lbs.

Online Ordering 136

Online Ordering Customer Service Seasonal Menu Food Order 136

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 109

Catering Mobile Ordering Customer Service Leadership 109

Aaron Allen & Associates

AUGUST 24, 2022

From online ordering to kitchen automation and pizza delivery with drones, innovation continues to be an essential part of the future of the pizza industry. Digital and online ordering is growing 300 percent faster than dine-in ordering (again, this means billions of dollars in the U.S.

Technology 59

Technology Mobile Ordering Online Ordering Point of Sale 59

Bingage

APRIL 14, 2021

Previously, a traditional POS system was only limited to a restaurant billing software that includes took orders and generated a receipt. Whether you need to keep track or manage stock, orders, inventory, restaurant billing, you need a Point of sale system. Chefs :- To keep track of inventory, etc. It’ll reach 55 million units by 2026.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

Modern Restaurant Management

NOVEMBER 29, 2019

On top of that, retail sales of plant-based foods that directly replace animal products grew by 17% from August 2017 through August 2018. Approximately 38 percent of dining trips somehow involve the use of a mobile device, a Windstream Enterprise study found.

Fast Casual 196

Fast Casual Equipment Small Business Mobile Ordering 196

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics plans to offer financing options through TimePayments to empower food service providers to quickly adopt automation technology. Flippy ROAR for Sale.

Kitchen Safety 135

Kitchen Safety Online Ordering Food Safety Point of Sale 135

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. They also have the choice of using the MarketConnect app to order and pick up from a designated shelf onsite, avoiding interactions and maintaining necessary social distancing.

Fast Casual 132

Fast Casual Casual Menu Mobile Ordering 132

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes. However, restaurants seeking to capitalize on this new technology must navigate the aviation and privacy laws governing commercial drone operations.

Delivery 181

Delivery Restaurant Law Insurance Food Safety 181

Modern Restaurant Management

JUNE 14, 2020

In a deal that creates the world’s largest online food delivery company outside of China, Just Eat Takeaway.com plans to acquire 100 percent of the shares of Grubhub in an all-stock transaction. The transaction represents Just Eat Takeaway.com’s entry into online food delivery in the United States. The deal is valued at $7.3

Food Safety 140

Food Safety Loyalty Program Kitchen Safety Online Ordering 140

Modern Restaurant Management

JANUARY 6, 2020

In terms of website traffic, customers are using their mobile devices more than ever to visit their favorite restaurants online. In 2020, not having a mobile-friendly restaurant website is no longer an option. Here are the latest stats: 65 percent of restaurant website visitors come from mobile devices (35 percent from desktop).

Mobile Ordering 112

Mobile Ordering Online Ordering 2019 Reservations 112

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept. ” Delivering Jobs.

Franchise 125

Franchise Franchising Loyalty Program Kitchen Safety 125

The Restaurant Times

JUNE 11, 2020

A cloud kitchen business primarily accepts orders online from third-party online food aggregators and its own online ordering enabled website. It can also accept orders over the phone from a central call center, wherein the orders are routed to the nearest cloud kitchen outlet. .

Kitchen Safety 87

Kitchen Safety Online Ordering License Website Management 87