7 Shifts

FEBRUARY 15, 2024

Bar management software is a tech-forward way to handle many of the elements necessary to operate a bar successfully. Depending on the solution you choose, this software could include features that help with employee management, inventory tracking, POS capabilities, payroll, and more. And it’s not just a matter of focus.

Inventory 195

Inventory Bar Management Management 195

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Operations 367

Operations Management Management Mobile Ordering 367

7 Shifts

FEBRUARY 8, 2024

Restaurants turned to restaurant management apps to navigate this change, and it appears there’s no going back. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques. 7shifts Most managers are familiar (and frustrated) with traditional paper scheduling techniques.

Operations 352

Operations Management Management Mobile Ordering 352

Lavu

OCTOBER 13, 2023

What is Restaurant Table Turnover Rate? Table turnover rate measures of how often a table is occupied by a new group of guests during a specific period of time. It is calculated by dividing the number of guests served by the number of tables available during that time period. How to Calculate Table Turnover Rate?

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Squirrel Systems

APRIL 22, 2024

From table-side ordering systems to kitchen automation and artificial intelligence, these innovations promise to enhance the dining experience and reshape restaurant operations. Conversational Ordering Systems Conversational ordering systems utilize AI-driven chatbots to interact with guests through smartphones or devices at the table.

Technology 105

Technology Dietary Restrictions Loyalty Program Download 105

7 Shifts

JULY 22, 2022

Whether that looks like tables on the sidewalk or a rooftop bar, there’s no denying that outdoor dining brings new obstacles and challenges to the already complex life of a restaurateur or employee. Here’s how 7shifts team management platform can help you turn your best summer ever. Task Management. Event management.

Tip Distribution 391

Tip Distribution Certification Document Seasonal Menu 391

7 Shifts

MAY 3, 2021

Tables on the sidewalk. But what’s undeniable is that moving tables outside creates new obstacles and challenges to the already complex life of a restaurateur or worker. Here’s how 7shifts labor management platform can help you turn your best summer yet. Manager Log Book Managers get a communication upgrade, too.

Outdoor 370

Outdoor Point of Sale Seating Dine-in 370

7 Shifts

SEPTEMBER 26, 2022

Table of Contents. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Managers have to deal with all of the above, on top of restaurant accounting software, online review management, and others. Skills for Your Resume. Resume Example & Template.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

7 Shifts

SEPTEMBER 10, 2021

It also eliminates some of the downsides of tipping like inconsistent wages, an emphasis on “good tables,” and an individual mentality among serving staff. Table of Contents. Tips are a huge part of restaurant compensation and tip pooling is often so complex it becomes a part-time job worth of work for managers. No “bad tables”.

Tip Distribution 370

Tip Distribution Management Management Back of House 370

7 Shifts

AUGUST 26, 2019

Grow your restaurant's revenue with these three powerful restaurant revenue management strategies. Regardless of your reasons for being here, the solution to your problem remains the same: Better restaurant revenue management. What is Restaurant Revenue Management? Revenue management is not a new concept.

Management 408

Management Management Airlines Customer Service 408

7 Shifts

SEPTEMBER 21, 2023

2020 marked the beginning of a new era for restaurant management. But those who are qualified to speak on the subject are the ones doing the work day in and day out trying to untangle the web that is restaurant management in 2023 and beyond. In the restaurant business, the only constant is change. Here's what we found.

2023 397

2023 Leadership Hiring Fast Casual 397

7 Shifts

JUNE 4, 2021

And while you may not picture a restaurant manager or worker parked at a desk to work, it's a huge part of restaurant management. If it's not measured, it won't be managed. Table of Contents: Cost of Goods Sold. Table turnover rate. Table Turnover Rate. What is table turnover rate? Break-even point.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. In addition to their main duties, restaurant managers also have to contend with all the unwritten or hidden responsibilities that fall on them.

Management 195

Management Management Kitchen Safety Front of House 195

Culinary Cues

AUGUST 22, 2022

There were eighteen or twenty seats (mostly deuces) and in better weather maybe two more tables on the street or alleyway in front or beside these tastes of a chef. There was little waste since managing twenty seats was much easier than trying to fill expansive dining rooms with a turn or two on busy nights.

Seating 442

Seating Front of House Back of House Cash Management 442

7 Shifts

JANUARY 23, 2024

It means understanding employee availability and managing employee requests for time off and even last-minute shift changes. Table of Contents: What makes a great employee schedule? A schedule that employees can access online — and that restaurant managers can easily change on the fly — works better for everyone.

Restaurant Law 418

Restaurant Law Employee Relations Tip Distribution Communication 418

7 Shifts

DECEMBER 18, 2023

The role of a restaurant manager is always in motion. But there are several different tools to help you manage your restaurant—from single shifts and tasks to top-level overviews showing your business's health. That’s where task management software comes in. Task management software maintains historical data of tasks completed.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

MARCH 27, 2024

Those who go the extra mile by offering a free dessert on a customer's birthday or giving a flower to each table on Valentine’s Day can ensure that an establishment stands out and is remembered for a patron’s next big occasion. Increase Manager Engagement Manager engagement can be a huge part of customer satisfaction.

Customer Service 186

Customer Service Loyalty Program Customer Experience Employee Relations 186

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. Table of Contents. Operations Management. Food stations, dining room tables, and counters need to be functional and sanitary at the beginning of each shift. All tasks in a restaurant are interconnected.

Operations 363

Operations Inventory Hiring Customer Service 363

Culinary Cues

MAY 19, 2022

The printer was dropping orders at a frenzied pace as the early birds left and tables were quickly turned. Pick-up: table 23, table 15, and table 18 (all deuces). 5 strips – 2 medium, 3 rare (same table). Fire table 18 – that’s all you Duke.”. Then everything began to change.

Seating 374

Seating Dine-in Seasonal Menu Leadership 374

Culinary Cues

MAY 28, 2022

Preparing for school or work, welcoming friends, and relatives, solving challenges, celebrating the end of the day, and listening to those reflections on life that everyone needs to share – this is the role of the kitchen and the family table. Some of the most important conversations I’ve ever had occurred at the family dinner table.”.

Front of House 319

Front of House Back of House Employee Relations Small Business 319

Culinary Cues

DECEMBER 11, 2023

Typically, they were not fancy at all – plain wooden tables and leather booths, sometimes covered in Formica and rarely covered with tablecloths – the glassware was straight-sided and plain, the flatware inexpensive, and the China was heavy and typically white. Full-service restaurants would later refer to this as a Table d’hote selection.

White Paper 319

White Paper Hospitality Fine Dining Reference 319

Modern Restaurant Management

APRIL 12, 2021

This is an excerpt from Chicago restaurant industry veteran Ken McGarrie’s new book, The Surprise Restaurant Manager, which aims to help solve a common, but rarely addressed problem in the industry. Every night you ask the guests at each table, “How is everything?” Quality table touching is difficult.

Management 204

Management Management Book Small Business 204

Modern Restaurant Management

APRIL 25, 2024

Alternatively, underutilized parking lots or backyards can be transformed into lively outdoor spaces complete with communal tables, string lights, and rustic decor. For those with limited space, even a single table outside can be transformed into a romantic date night or a special experience.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Table of Contents What is a restaurant management system? How does a restaurant management system work? A restaurant management system, or RMS, is software designed to streamline restaurant operations and simplify restaurant management.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Table of Contents What is a restaurant management system? How does a restaurant management system work? A restaurant management system, or RMS, is software designed to streamline restaurant operations and simplify restaurant management.

Management 195

Management Management Point of Sale POS 195

7 Shifts

JULY 28, 2021

You would think something as second nature to people as communication would be easy to manage in the workplace. Communication is the key to facilitating productive relationships between managers and employees. Table of Contents. Keeping your staff in the dark about upper management decisions. What to Communicate and When.

Communication 430

Communication Management Management Front of House 430

Culinary Cues

MARCH 4, 2022

We read the articles and listen to chefs and restaurateurs desperate to fill positions of line cook, sous chef, chef, manager, etc. It’s time for both parties to re-think what age and experience can bring to the table. So, what does a senior chef, even one who is retired, bring to the table?

Coaching 472

Coaching Training Fine Dining Article 472

Modern Restaurant Management

JULY 5, 2022

For a lot of my clients, it meant that one server worked a station of four to five tables. Today we are all so shorthanded, we know that guests hate to see empty tables, and we feel the pressure to seat those stations to the point where our servers are now trying to handle 10 tables. Quality Service Above All.

Seating 180

Seating Training Customer Service Point of Sale 180

7 Shifts

JULY 24, 2020

While you must follow the strict guidelines to ensure the safety of your staff and customers, that’s not to say you can’t take advantage of an empty restaurant to improve your knowledge of restaurant management, running a business, and creating a recipe for success when you eventually get back to business as usual. Published: 2009 ??

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

OCTOBER 10, 2022

A few months ago, I wrote about how hard it is to find staff, especially managers. At that time, I discussed two ways that we were going to build a manager from existing staff rather than search for a new one. Recently, one of my clients had a great manager pass away unexpectedly. Experience vs. No Experience. Dedication.

Management 199

Management Management Point of Sale Hiring 199

7 Shifts

SEPTEMBER 16, 2020

No mingling with other tables. Table time limits - To serve as many guests as possible and as safely as possible amidst capacity limits, the restaurant places 90-minute time limits on tables. You can see all of our curent covid policies & procedures, book your table, or order curbside pickup at www.cilantroandchive.ca

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

7 Shifts

DECEMBER 13, 2023

Tip pooling: Employers can require tipped employees to share their tips with other employees (a practice known as tip pooling or tipping out ), but only if they provide direct table service or are in the chain of service to the customer. Fair and reasonable: Tip pooling policies must be fair and reasonable.

Restaurant Law 221

Restaurant Law Tip Distribution Employee Relations Customer Service 221

7 Shifts

JULY 12, 2023

She joined us on The Pre-Shift Podcast to discuss her philosophy on managing a team, including how she coaches managers. They're not just the host, they're not just the kitchen manager. So that even comes with our standups and how our managers interact." That's how they know how to manage. That should be 80 hours.

Front of House 370

Front of House Back of House Take-out Book 370

7 Shifts

JUNE 3, 2022

Getting there depends on your restaurant, but it could just be the difference of retraining to turn tables faster or adding a few more tables outside to accommodate increasing demand. Among the over 25 set, manager recognition (or lack thereof) was one of the top three reasons that they've left restaurant jobs.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

JULY 18, 2023

Often, managers make the mistake of assigning a host or hostess additional duties, which keeps them from welcoming customers the second they walk in. The Server’s Greeting Many restaurants train their servers to greet a new table within one minute of their being seated.

Customer Service 167

Customer Service Seating Consumer Goods Customer Experience 167

Modern Restaurant Management

JANUARY 13, 2022

Inefficient restaurants are usually the result of a combination of, if not, all of the following factors: Bad stock management and rotation. Inefficient management of staff. No realistic table management. Management has to provide training that matches the level of excellence they wish to deliver to their diners.

Front of House 214

Front of House Kitchen Safety Customer Service Point of Sale 214

Crunchtime

JANUARY 25, 2024

An increasing number of multi-unit restaurants are embracing operations management software solutions to simplify processes, improve accuracy, and increase business efficiency.

Operations 135

Operations Management Management Back of House 135