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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Time Management: 80% of tasks completed often come from 20% of the effort. Wealth Distribution: 80% of wealth is often held by 20% of the population. The best way to accomplish this is with CRM (Customer Relationship Management) software that can track details like guests names, order history, and contact information.

2025 195
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PPP Part Two and More Restaurants Need to Know Now

Modern Restaurant Management

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. Tips for pivoting to retail.

Webinar 463
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PPP Part Two and More News Restaurants Need to Know Now

Modern Restaurant Management

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. How to create engaging social media content to stay connected with customers. Tips for pivoting to retail.

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Digital Dining and ‘Restaurant Recovery’ Show

Modern Restaurant Management

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. These include sanitation procedures, mask-wearing guidelines, social distancing policies, and more. Todd Graves.

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Restaurant Loyalty Program Ideas: How to Start

7 Shifts

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Instead, customers can get information about promos, discounts and even make a purchase through the loyalty program app or website. Consider some organic or sponsored social media posts.

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How to write a restaurant marketing plan that puts butts in seats [Ideas and Strategies]

7 Shifts

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. Many local restaurants have never touched advertising or social media; they've been the neighborhood's go-to spot for decades. Do they prefer takeout or dine-in?

Seating 221
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Optimizing Business Catering Opportunities

Modern Restaurant Management

To learn more about how restaurants can optimize and create craveworthy catering menus, Modern Restaurant Management (MRM) magazine reached out to Michelle Smart, Chief Customer Care Officer at ezCater, for real-world examples and tips. Restaurants require different menus, operations, and technology to manage their catering business.

Catering 221