Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine.

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Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

APRIL 17, 2025

In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've "We've also seen a significant shift in how restaurants handle guest commitments," Tock CEO Matt Tucker told Modern Restaurant Management (MRM) magazine. "Pre-pandemic,

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ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. A smart reservation and waitlist system can help.

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2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

APRIL 2, 2025

The Shift Toward Integrated Networks A growing trend in supply chain management is the move away from linear, single-supplier chains to integrated, diverse networks. Businesses must evaluate costs, supplier availability, and their ability to manage more complex systems while adhering to regulations.

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Modern Restaurant Management

NOVEMBER 11, 2021

It has highlighted the critical importance of evolving supply chain systems to be more responsive and agile to the changing dynamics around us – which the past two years have been extensive. To do so, restaurants need to be mindful of these key elements of successful supply chain management. Planning and Forecasting.

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Supplies Management Management Food Supply 546

ChowNow

MARCH 14, 2025

Running a restaurant is a balancing act. Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. What is Restaurant Operations Management?

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Operations Management Management Front of House 195

Modern Restaurant Management

OCTOBER 13, 2021

With profit margins ranging on average from three to nine percent , restaurants are continually looking to keep costs down. How do restaurant operators find efficiencies to minimize costs without degrading quality or service? Consumers have shown interest in returning to restaurants, but it’s a slow march, not a cavalcade.

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ChowNow

FEBRUARY 21, 2025

The restaurant industry is going mobile, and restaurant apps are at the center of this transformation. Diners want the convenience of ordering, booking, and engaging with their favorite restaurants straight from their phones. Why Restaurant Apps Matter in 2025 Consumer habits are evolving, and convenience is at the heart of it.

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2025 Loyalty Program Mobile Ordering Online Ordering 195

ChowNow

MAY 23, 2025

Too many restaurant menus are built on intuition and aesthetics, not real numbers. A restaurant menu built with menu engineering helps you guide guests toward more profitable items without them even realizing it. These are candidates for portion adjustments or pricing tweaks. Because not every dish thats popular is profitable.

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ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

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Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

MAY 2, 2022

Soaring prices, continued supply chain disruptions, and ongoing staffing shortages are creating a perfect storm for restaurants. Food and labor costs are elevated and expected to remain high in 2022 , negatively impacting restaurants’ profit margins. To maximize your existing resources: Reduce food waste.

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Food Safety Food Supply Waste Supplies 546

Modern Restaurant Management

NOVEMBER 21, 2024

In these moments, quick-service restaurants become more than just places to grab a quick meal – they transform into familiar landmarks, instilling hope and reassurance during the recovery process. This meant they could track inventory, shift resources around, and coordinate reopening efforts from anywhere with a cell signal.

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Modern Restaurant Management

SEPTEMBER 9, 2021

Below is an excerpt from The Business Side of Restaurants: How Intelligent Restaurant Business Entrepreneurs & Investors Can Lead, Win and Make More Money in Life by Clifford K. Many people simply call in the order and never know the price until the items arrive. They have to price it on the menu and add it to the inventory.

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Pricing Food Seasonal Menu Food Order 520

7 Shifts

OCTOBER 28, 2024

It just goes to show how important drink pricing and cost management are to maximizing profits. Once you have that total, subtract all of your costs, such as labor, inventory, rent, utilities, and other operating expenses. Bars that effectively manage their inventory and reduce waste tend to maintain higher margins.

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ChowNow

MAY 2, 2025

Running a restaurant is one of the most rewardingyet riskyventures out there. Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. And while the odds improve with experience, restaurant ownership is still tough. So why the disconnect?

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Email Marketing Social Media Cash Management Leadership 195

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

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Inventory Management Management Cash Management 450

Modern Restaurant Management

APRIL 10, 2024

Restaurant operators have faced stiff headwinds since 2020, with a near-constant swirl of inflation, supply chain and labor challenges. But if last year was any indicator, restaurant operators are on the road to relief in 2024. In 2024, we expect these trends to shape the restaurant sector. Full-service menu prices climbed 4.5

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2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand. Restaurant owners agree, as nearly half of hospitality operators in the U.S.

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Dine-in Customer Service Customer Experience Hiring 474

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. Yet, restaurants need to balance this tech-centric approach with the irreplaceable human touch that defines hospitality.

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ChowNow

MARCH 28, 2025

With rapid advances happening across various industries, including the food industry, you might be wondering: What does AI have to do with running my restaurant? While the tech behind it might sound complex, the actual applications of AI in restaurants are surprisingly down-to-earthand, in many cases, incredibly practical.

Front of House 195

Front of House Back of House Online Ordering Email Marketing 195

Modern Restaurant Management

SEPTEMBER 9, 2022

With people dining out less, some restaurant owners are increasingly trying to cut costs to stay afloat. This article will cover how implementing automation tools like IoT monitoring can save your business money, protect your inventory, and save time. Rising Overhead Costs Are Hiking up Prices. percent, the highest in 40 years.

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Inventory Equipment Waste Pricing 474

Modern Restaurant Management

MAY 31, 2022

More industries are becoming highly data-driven and the restaurant industry is no exception. For example, it's possible to track when restaurant employees clock in for their shift or which menu item performs the best. Are there other ways restaurants can use reports to succeed? Overview: Reporting in the Restaurant Industry.

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Point of Sale Download POS Customer Experience 491

ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? Order Acceptance Time Order acceptance time measures how long it takes for a restaurant to acknowledge and confirm an online order.

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Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

DECEMBER 31, 2024

Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent. ” Guests will have the opportunity to experience many of these trends come to life at Kimpton restaurants and bars across the globe.

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ChowNow

MAY 16, 2025

Understanding what customers order, when they order, and how often is an untapped goldmine of information for restaurant operators. Using that data can help you answer questions like: Are we pricing our bestsellers too low or overpricing items customers arent buying? What do repeat orders say about our customer preferences?

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Ordering Online Ordering Seasonal Menu Point of Sale 195

Modern Restaurant Management

FEBRUARY 27, 2023

Whether a restaurant wants to expand on its first location’s success or try a new type of venue entirely, opening a second location is a big decision. While most restaurant operators will seek outside funding to get the second location running, it still takes time for a unit to become profitable once the doors open.

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Cash Management Point of Sale Inventory Email Marketing 474

Modern Restaurant Management

FEBRUARY 3, 2022

Seventy-four percent of full service restaurants (FSRs) managed to maintain or increase their sales during the pandemic; however, profit margins in 2021 declined to 10 percent, compared to 12 percent in 2019, according to third annual State of Full Service Restaurants Report released by TouchBistro.

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Loyalty Program Online Ordering Cash Management Point of Sale 486

Modern Restaurant Management

OCTOBER 2, 2023

For restaurants, an industry with challenging profit margins, minimizing food waste is nothing less than a survival strategy. restaurants lose $162 billion annually in food waste costs. Four to ten percent of commercial kitchen food is wasted before it leaves the kitchen according to the National Restaurant Association.

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Waste Technology Food Inventory 466

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. They play a big role in overseeing your inventory and attending to customer complaints. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation.

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Bar Management Management Hiring 195

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. What results did you find surprising and why?

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

7 Shifts

AUGUST 2, 2024

Restaurant accounting isn’t easy. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Learning basic accounting is like studying a different language, regardless of how many decades you have in the restaurant industry. Sounds complicated?

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Point of Sale Inventory Seasonal Menu Cash Management 397

Modern Restaurant Management

JANUARY 20, 2022

According to research by the National Restaurant Association Research and Knowledge Group, the restaurant industry will likely be drastically different by the year 2030. Restaurants and food joints, once reliable venues for human interaction, will be important for the implementation of artificial intelligence (AI) technology.

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Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

MARCH 3, 2022

With operational costs sky high and profit margins razor thin (ranging on average from three to nine percent ), restaurant operators are continually looking to keep costs down without degrading quality or service. But what if by investing in technological innovation restaurants achieved both bottom- and top-line revenue growth?

Food 530

Food Food Safety Customer Service Customer Experience 530

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) That's why we're presenting you with all you need to know about inventory's essential steps, best practices, and helpful resources below.

Inventory 370

Inventory Management Management Point of Sale 370

7 Shifts

AUGUST 18, 2024

Opening a restaurant is a big challenge that requires a huge investment of time and money. But the challenges don’t stop there—once open you have to focus on improving processes, managing labor schedules, and controlling restaurant costs. Indeed, controlling restaurant costs is one of your biggest challenges.

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License Equipment POS Food Supply 370

7 Shifts

JULY 12, 2024

In fact, the average restaurant profit margin just falls between 3% and 6%. Let’s explore what this number means, how you can calculate it, what the average margin is for different types of restaurants, and the factors that can affect low profit margins. Your inventory is one aspect to keep track of to avoid overordering.

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Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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