Restaurant Business

JUNE 11, 2025

Systemwide sales fell 5.3% All photos courtesy of Ascent Hospitality Management A pair of legacy family-dining brands are out to prove that age is only a number. The of-the-moment menu updates are part of sweeping rebrands at the two chains under owner Ascent Hospitality Management. But they have receded over the years.

Fast Casual 130

Fast Casual Front of House Back of House Leadership 130

Black Box Intelligence

APRIL 7, 2025

Out of the Box: February 2025 In This Issue: The Big Picture: Sales and Traffic Trends February 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends -2.5% Comp Sales -5.7% Comp Sales -5.7% Sales +0.1% +0.6% +0.4% -0.1% -2.3% -0.4% +0.4% +0.5% +2.8% -0.3% +2.5% -2.5%

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2025 Point of Sale 2024 Fine Dining 105

Black Box Intelligence

JUNE 14, 2023

Every quarter, Black Box Intelligence has the privilege of hosting executives from the top restaurant chains in the country for our State of the Industry (SOTI) webinar where we reveal the latest trends and insights driving today’s restaurant experience. Unfortunately, the answer is not that clear-cut.

Webinar 98

Webinar Employee Relations Point of Sale Customer Service 98

Modern Restaurant Management

MAY 1, 2020

The answers are an entry point for understanding consumers’ needs as brands start to reopen, notes RMS CEO John Oakes. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more.

2020 480

2020 Food Safety Fast Casual Guest Recovery 480

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When 20 at 4 p.m. Brands Inc.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Black Box Intelligence

MAY 8, 2025

State of the Industry Recap 7 Key Takeaways From Restaurant Industry 2025 Q2 State of the Industry The Restaurant Industry 2025 Q2 Snapshot Webinar by Black Box Intelligence shared important insights. We covered sales, consumer trends, workforce challenges, and what to expect in 2025. Mid to Late 2024: A period of modest recovery.

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2025 Fast Casual Webinar Guest Recovery 52

Black Box Intelligence

JUNE 4, 2025

What Restaurant Brands Need To Know The Cost of Ignoring Market Trends Missing a market trend doesnt just mean falling behind. It means losing real revenue. From external factors impacting guest traffic to rising operational inefficiencies, the cost of ignoring whats shaping consumer sentiment adds up fast. Heres what we found.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

Black Box Intelligence

MAY 21, 2025

Out of the Box: April 2025 In This Issue: The Big Picture: Sales and Traffic Trends April 2025 Restaurant Industry Performance Trends In Detail Segment Focus Fast Casual: Current Performance Trends 1.1% Comp Sales -1.5% Bottom line: Black Box Intelligence data shows same-store sales growth for the industry at 1.1% during April.

2025 52

2025 Fast Casual Point of Sale 2024 52

Cheetah

MAY 17, 2021

They have created partnerships, webinars, guides and online systems with the aim of awarding up to $10 million dollars per business within a week of applying. They have created partnerships, webinars, guides and online systems with the aim of awarding up to $10 million dollars per business within a week of applying. Who Can Apply?

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Webinar Point of Sale Small Business Food Truck 143

Rocket Fuel

NOVEMBER 12, 2024

Whether the customer blames your restaurant or the delivery service provider (DSP) such as DoorDash when this happens, the outcome is the same: fewer repeat customers and lost sales. This will only become more of a challenge as DSP sales continue to increase in line with current food delivery industry trends.

Delivery 52

Delivery Webinar Point of Sale Food 52

Perfect Daily Grind

MAY 12, 2023

The ICO’s Coffee Public-Private Task Force held a webinar to discuss the new EU deforestation-free regulations, which included 260 coffee professionals and EU representatives. points at 2023 Best of Ka‘ū competition. Here are this week’s stories. Anaerobic natural Red Bourbon coffee receives top score of 87.23

2023 183

2023 Webinar 2030 Workshop 183

A Wine Story

SEPTEMBER 8, 2020

Many of the strategies suggested by Wine Business Monthly’s Central Coast Insights webinar provide the model for success. This post covers the most salient points of the panel discussion titled: “Experience and Ease in E-Commerce.” The panelists spoke extensively about how to engage with customers to get online wine sales.

Webinar 157

Webinar Consumer Goods Online Ordering Social Media 157

Perfect Daily Grind

OCTOBER 1, 2022

Nestlé Professional to host Nescafé Plan 2030 webinar on 5 October 2022. World Coffee Alliance to host final digital traceability webinar on 12 October 2022. revenue growth in 2021, bolstered by rising Nespresso sales. Nestlé states Nespresso was a significant contributor to overall sales growth. Mon, 26 Sep.

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2022 2023 Point of Sale Webinar 179

Black Box Intelligence

JANUARY 16, 2025

Comp Sales -3.2% Decembers sales and traffic data may appear weak at first glance. Sales and traffic growth were weaker during the first week of December. Same-store sales growth in December: -0.3% in same-store sales growth. Thus, highlighting the industry improvements since hitting a low point in July.

2024 52

2024 Point of Sale 2025 Front of House 52

Perfect Daily Grind

MAY 27, 2022

The highest-scoring coffee was a natural Gesha from Finca Santa Cruz in Chiapas, receiving 93 points. A total of thirty coffees scored over 87 points. The coffee chain reported that delivery sales increased 81% in the last half of 2021. Here are this week’s stories. Mon, 23 May. Starbucks to leave Russia. million 60kg bags.

2022 158

2022 Webinar 2021 Point of Sale 158

Black Box Intelligence

APRIL 25, 2025

Out of the Box: March 2025 In This Issue: The Big Picture: Sales and Traffic Trends March 2025 Restaurant Industry Performance Trends In Detail Segment Focus QSR: Current Performance Trends 0.9% Comp Sales -2.2% Same-store sales growth was 0.3% during the first quarter of 2025, while Q4 of 2024 posted sales growth of 0.9%.

2025 52

2025 Fast Casual Point of Sale Fine Dining 52

Hot Schedules

MARCH 4, 2021

Labor continues to be the most pressing pain point for operators today. Any operator looking to become more agile and build a labor model that gives your team the flexibility to adapt to whatever comes next, we invite you to view this timely webinar on-demand. Watch the Webinar On-Demand. Forecasting best practices.

Webinar 134

Webinar Employee Relations Point of Sale Retail 134

Perfect Daily Grind

MAY 17, 2022

For example, one of the most effective technological changes has been the implementation of point of sale (POS) systems and digital signage in coffee shops. Online coffee sales have skyrocketed over the past few years, largely thanks to the pandemic. Just over 20 years on in 2021, Statista estimated that some 4.9 and Ed say.

Technology 200

Technology Online Ordering Mobile Ordering Kitchen Safety 200

Black Box Intelligence

NOVEMBER 7, 2024

Sales and Traffic Forecast Insights We have crunched the numbers and are ready to reveal our forecasts in traffic and sales growth for 2025. We have listed the mid points as our projection in the table below. This aligns with typical annual trends, while sales may hover around flat to slightly positive.

2025 59

2025 Point of Sale 2024 Webinar 59

Perfect Daily Grind

JULY 1, 2022

All 26 coffees scored over 87 points, with the highest-scoring coffee (a natural Catuai Rojo from the Mario José González Rodríguez farm) receiving 90.74 All 26 coffees scored over 87 points, with the highest-scoring coffee (a natural Catuai Rojo from the Mario José González Rodríguez farm) receiving 90.74 Here are this week’s stories.

2022 167

2022 Café Webinar Education 167

Restaurant365

DECEMBER 10, 2021

A period with seven weekend days, as opposed to one with nine, will likely generate much different sales and expense levels. For instance, if you run payroll weekly or bi-weekly, a four-week accounting period allows you to align labor costs with sales, informing accurate, useful labor cost calculations.

Point of Sale 146

Point of Sale Back of House Front of House POS 146

Perfect Daily Grind

AUGUST 26, 2022

Nine coffees receive more than 89 points at 2022 National Yemen Coffee Auction competition. points) received the highest bid of US $400.50/lb Sales of the company’s Café Bustelo, Folgers, and Dunkin’ brands totalled US $598 million. Here are this week’s stories. Mon, 22 Aug. million by 2027. Olam Agri secures US $2.9

2022 173

2022 Agriculture Point of Sale Workshop 173

7 Shifts

MAY 1, 2023

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. Their perfect scenario is that the store manager acts as the main point of contact for new hires. Team management is a top concern for restaurants these days. Good people know good people.

Hiring 195

Hiring Training Management Management 195

Perfect Daily Grind

JULY 15, 2022

Greggs aims to implement environmentally-friendly features in at least a quarter of its stores by 2025. Pride of Gesha Auction 2022 sees record price of US $254/lb. The top-scoring Gesha received the highest price ever paid at an African green coffee auction. A total of 26 Geshas received more than US $283,480. Tue, 12 Jul. billion by 2030.

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2023 Events Webinar 2022 166

Perfect Daily Grind

APRIL 29, 2022

Coca-Cola reports 27% increase in coffee category sales in 2022 first quarter. Sales growth is attributed to the expansion of Costa Coffee outlets across several markets. To certify as a B Corp, businesses must score over 80 points in five categories, including Governance and Environment. Dalla Corte debuts in US market.

2022 173

2022 Point of Sale 2021 Café 173

Restaurant365

NOVEMBER 18, 2021

You receive time in your Point of Sale (POS) system. From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. This two-part blog series presents an overall guide to the essentials of payroll accounting for restaurant groups.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Perfect Daily Grind

JUNE 2, 2023

points at 2023 Cup of Excellence El Salvador competition. The Israeli company reported 11% sales growth in Brazil alone, with the Três Corações subsidiary now accounting for more than a third of the country’s total roast and ground coffee sales. PRF Colombia attendees can apply here in English and here in Spanish.

2023 179

2023 Education Workshop Events 179

Perfect Daily Grind

NOVEMBER 4, 2022

National Coffee Association to host webinar on new Generational Report. Here are this week’s stories. Mon, 31 Oct. UKHospitality survey finds more than a third of UK hospitality businesses at risk of closure due to rising costs. Go Get Em Tiger launches new weekly beverage subscription. cents/lb) for Fair Average Quality (FAQ) robusta coffee.

2023 167

2023 Hospitality 2022 Food Supply 167

Restaurant365

NOVEMBER 30, 2021

For many restaurants, the weekend provides significantly higher sales levels than a weekday. Your restaurant must be able to understand at what point you are required to offer benefits to different employees under ACA rules. Your payroll solution can impact hiring, onboarding, employee payments, taxes, and overall business health.

Restaurant Law 146

Restaurant Law Audits Point of Sale Insurance 146

Hot Schedules

SEPTEMBER 8, 2021

Hotel operators are struggling with three major pain points: the labor shortage, competitive expansion, and lingering lockdown restrictions. Mobile tech solution can fill the gaps left behind by skeleton teams and keep operations competitive. b3lineicon|b3icon-medal|? b3lineicon|b3icon-wallet|? b3lineicon|b3icon-wallet|?|Wallet.

Hotels 147

Hotels Inventory Guest Recovery Leadership 147

Perfect Daily Grind

APRIL 22, 2022

and 90 points for its natural and washed arabicas, respectively. and 90 points for its natural and washed arabicas, respectively. points for its natural arabica. Here are this week’s stories. Mon, 18 Apr. PRF Colombia announces new Host Sponsor. The living income benchmark project will be implemented throughout 2022.

Airlines 147

Airlines 2022 Certification Webinar 147

Lavu

MARCH 24, 2020

The Texas Restaurant Association hosted a Webinar on Wednesday, March 18, to address curbside for full-service restaurants. Offer quick-service menu items, and lower the price point on these new items to draw in new customers. Send them an email, a push-notification, and share the news on social media outlets. Drink trays.

Front of House 92

Front of House Social Media Webinar Customer Service 92

Restaurant365

OCTOBER 8, 2019

With perishable ingredients and fluctuating sales, controlling food costs in restaurants can be extremely challenging. In addition, a robust restaurant management software platform with POS integration can automatically track theoretical inventory based on sales. Automate Manual Processes: forecast sales year-round.

Food 99

Food Point of Sale Inventory Waste 99

Lavu

DECEMBER 14, 2022

Central to the program is a collaboration with CCSalesPro and James Shepherd, a Master Salesman, who has trained and mentored thousands of successful merchant services sales reps. This allows sales reps the flexibility to negotiate or even waive the fees when account profitability justifies the investment.

Training 78

Training Loyalty Program Point of Sale Tip Distribution 78

Restaurant365

JANUARY 14, 2020

Your restaurant naturally goes through fluctuations in sales, so your scheduling should match these changes. By scheduling line cooks who are efficient at prep for your prep hours, or scheduling servers with the highest average sales during your peak hours, you can optimize operations. Schedule the Right Number of Employees.

Restaurant Law 97

Restaurant Law Point of Sale Mobile Ordering Customer Service 97

Restaurant365

NOVEMBER 19, 2020

For a more detailed look at some of these advanced techniques, check out our recent webinar, “ Beyond Basics: Advanced Techniques to Control Food Costs.”. Once you know this recipe costing breakdown, you can examine sales margins on menu items. Your restaurant food cost is pivotal to your business’ financial success.

Food 78

Food Point of Sale Inventory Waste 78

Bingage

JANUARY 15, 2020

The point of understanding is, becoming a restaurateur involves uncountable responsibilities to perform. Attend seminars, webinars, meet people who are already working in the industry have a healthy conversation with them, follow their strategies, if required join classes with your staff for training purposes.

Food Truck 96

Food Truck Employee Relations Email Marketing Point of Sale 96