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MRM Research Roundup: Destination Dining, Voice Commerce, and the Force of Fast Food

Modern Restaurant Management

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

There's no one-size-fits-all answer when it comes to distributing tips among restaurant staff, but there are a few different methods that are commonly used. Find the full guide to restaurant tip outs here. Tip Out Methods and Systems. Tip Out Methods and Systems. Who receives tips. Even tip splitting.

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The Best Restaurant Technology Of 2025

ChowNow

Identify your biggest pain points. Are you aiming to speed up service, cut labor costs, or increase online sales? Can it increase sales or customer retention? What was once a gradual process turned into a rapid transformation, permanently reshaping how restaurants operate and interact with customers. Are labor costs too high?

2025 195
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Why Your Restaurant Needs Marketing and PR Now More Than Ever

Modern Restaurant Management

Pro tip: having a PR crisis plan in place is vital as a crisis situation can easily arise! Turning your marketing focus toward helping people and bringing your local community together can help keep sales going and some money flowing until the crisis is past. During a recession or economic downturn, virtually everyone struggles.

Marketing 507
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The History of Tipping in Restaurants: The Complicated Past, Present, and Future

7 Shifts

When you dine out at a restaurant, you tip your server. A guest's tip subsidizes wages for most of America's restaurant workers. In most other parts of the world, tips are not expected—and in some cases, it's considered rude to tip. History of Tipping: How did gratuity become integral to our restaurant culture?

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Seven Ways HR Leadership Can Reduce Risk for Restaurants During Turbulent Times

Modern Restaurant Management

The following seven tips can help restaurant managers and HR professionals navigate risk in this rapidly evolving pandemic, especially as restaurants in many jurisdictions are required to operate solely with take-out or delivery service options. As one industry executive comments, it's unchartered territory for the industry.

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5 Essential Restaurant Customer Retention Strategies Every Operator Needs In 2025

ChowNow

Regular customers make up the backbone of any restaurants sales , but if you put a group of restaurant owners around a table, the conversation inevitably focuses on growth through new customer acquisition. Wealth Distribution: 80% of wealth is often held by 20% of the population. Sales: 80% of sales typically come from 20% of clients.

2025 195