Restaurant Business

JUNE 20, 2025

Restaurants less so How the owner of Krystal and Logan's Roadhouse makes it work Financing Olive Garden sales surge on delivery and free take-home meals Same-store sales rose 6.9% Photo: Shutterstock Delivery and a take-home meal deal drove a lot more customers to Olive Garden this spring.

Delivery 236

Delivery Fast Casual Leadership Point of Sale 236

The Rail

MARCH 31, 2025

Communication is hard when multiple locations can get teams and office spaces out of sync. Restaurant businesses need to adopt technology that enables collaboration among remote teams and simplifies management if they want to succeed. It ensures process consistency and simplifies operations across multiple sites.

Technology 130

Technology Management Management Operations 130

Modern Restaurant Management

MAY 23, 2025

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. This way, when the POS vendor pushes out a software update to their restaurant network, they’re also unknowingly pushing out malware. Also rising?

Online Ordering 282

Online Ordering POS Small Business Employee Relations 282

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. For example: Lets say your restaurant made $100,000 in total sales last month. Thats what you actually take home.

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. With 76% of operators saying using technology gives them a competitive edge, these mobile tech tools are no longer a nice-to-have but an absolute necessity to stay competitive with restaurants in your area.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

MARCH 7, 2025

Thats why 44% of restaurants are investing in restaurant technology tools to improve their business analyticsbecause customer data works. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Restaurants collect a ton of customer data.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. Order Acceptance Time Order acceptance time measures how long it takes for a restaurant to acknowledge and confirm an online order.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

ChowNow

MARCH 13, 2025

Lets explore why restaurant operators need a better way to handle deliveryand how the right technology can make all the difference. A single mistakelike forgetting to accept an order on one app while preparing anothercan result in a frustrated customer and a lost sale. But what if all your food delivery apps were in one place?

Delivery 195

Delivery Food Food Order Point of Sale 195

The Rail

NOVEMBER 22, 2024

By Leo Clarke, Contributor More so now than ever before, restaurant guests are looking for an experience when eating out, rather than just a satisfying meal. A huge part of this experience is the customer service they receive at every contact point within the restaurant – and even after they’ve left.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

ChowNow

MARCH 27, 2025

One approach is to use a contribution margin model : after youve calculated food cost, ask yourself how much money is left from the sale of a menu item to cover everything else. Effective restaurant menu pricing strategy takes into account customer expectations and market positioning to ensure both profitability and customer satisfaction.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. billion in revenue. You keep more of your profits.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Squirrel Systems

FEBRUARY 13, 2025

In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences.

2025 93

2025 POS Technology Operations 93

7 Shifts

NOVEMBER 27, 2024

But when the Bobes opened their fourth location in 2017, they reached a breaking point. This is something that we have our managers use on a weekly basis as well, so teaching them and training them how to do it literally takes no more than 15 minutes,” says Allie. 7shifts helps Bobe’s managers make schedules more accurate too.

Website Management 195

Website Management Communication Point of Sale Coaching 195

The Rail

NOVEMBER 15, 2024

A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.

POS 130

POS Cash Management Point of Sale Customer Experience 130

The Rail

DECEMBER 2, 2024

This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens. Comprehensive analytics dashboard for insights into customer preferences and sales trends. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

ChowNow

FEBRUARY 12, 2025

New concepts, ghost kitchens, and delivery-only brands are popping up constantly, making it harder for any single restaurant to stand out. If your restaurant isnt showing up in search results, maintaining strong reviews , or engaging on platforms like Instagram and TikTok, youre missing out on a huge segment of potential diners.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

DECEMBER 31, 2024

Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff. Despite potential challenges, the industry is both optimistic, as total restaurant sales crested $1 trillion for the first time on record, and ready to pivot to continue growing.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. – Misty Chalk, vice president, Americas at BrightSign AI Continues to Revolutionize Restaurant Operations and Guest Services: The restaurant sector is poised for a seismic shift as AI integration takes center stage. .

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Restaurant Business

JUNE 23, 2025

They are popping up more often in conversations this year, and they point toward deeper trends in the restaurant tech market. Agentic AI is the next wave of the technology in which AI will be able perform tasks while more or less flying solo. By Joe Guszkowski on Jun. Add these six terms to your vocabulary.

Hiring 170

Hiring Mobile Ordering Advertising Leadership 170

Restaurant Business

JUNE 27, 2025

He poured over cookbooks and learned what he could, testing recipe after recipe with his young son helping out. We’d sell out. Another bagel baker wanted out and offered his assets. By Lisa Jennings on Jun. 27, 2025 Facebook Twitter LinkedIn Jeff's Bagel Run has 15 units open, expecting to reach 30 by the end of the year.

Fast Casual 170

Fast Casual Franchise Franchising Leadership 170

Lavu

JULY 4, 2025

Technology is now playing a crucial role in helping quick-service restaurants streamline operations, optimize staff efficiency, and speed up service. In this post, we’ll explore how leveraging the right technology can significantly cut down wait times and elevate the customer experience in 2025. This cut labor costs to 23.7%

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Lavu

NOVEMBER 29, 2024

Forecast Demand : Use sales data to predict future needs and order the right quantities. Integrate with POS Systems : Sync with sales data to refine menu choices and track high-waste items. By analyzing past sales and market trends, these tools provide accurate demand forecasts.

Waste 78

Waste Inventory Food Point of Sale 78

Harbor Touch

MARCH 18, 2025

Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. This isnt just theory from a manual. Staff Management 1.

Management 148

Management Management Seasonal Menu Cash Management 148

The Rail

JUNE 11, 2025

Opening a Second Restaurant: Evaluate Readiness Before Expanding Before diving into logistics, take a step back and assess if your current restaurant is truly ready for expansion. A well-thought-out timeline will help prevent delays and overspending. Be realistic about how long things take — permitting, for example, can be slow.

Management 147

Management Management Equipment Hiring 147

Squirrel Systems

MAY 9, 2025

Fortunately, modern restaurant technology makes it easier than ever to get ready for patio season and thrive. Streamline Service With Mobile POS and Tableside Ordering Moving in and out of the restaurant to input orders is time-consuming. For restaurants, this seasonal shift brings opportunity, but also challenges.

Technology 59

Technology Mobile Ordering Seasonal Menu Outdoor 59

Restaurant Business

JUNE 24, 2025

It's complicated Olive Garden parent Darden Restaurants could sell Bahama Breeze Olive Garden sales surge on delivery and free take-home meals Premium OPINION Financing Does Chipotle have a structural problem? And then the company reported its first negative same-store sales quarter in five years. By Jonathan Maze on Jun.

Fast Casual 144

Fast Casual Leadership Point of Sale Social Media 144

Perfect Daily Grind

JUNE 27, 2025

Earlier this week, Starbucks denied reports that it’s seeking a full sale of its China operations. The coffee chain started a formal sales process for its China division in May 2025, which CEO Brian Niccol claims has attracted strong investor interest. The sale comes off the back of Starbucks’ continued market struggles in China.

2025 115

2025 Workshop Events Point of Sale 115

SpotOn

MARCH 3, 2025

While economic pressures persist, the report highlights that with the right tools and insights, operators can take control of their financial future in 2025 to strengthen profitability and position their businesses for long-term success. Independent operators feel the squeeze the most.

2025 110

2025 POS Point of Sale Small Business 110

Clover - Restaurants

JUNE 30, 2025

Integrating advanced restaurant technology into your full-service restaurant is a necessity in today’s hospitality landscape. Whether it’s to enhance the dining experience, streamline operations, or increase revenue, leveraging technology is essential to thrive in an ever-evolving industry. Live Check. Table management updates.

Hospitality 52

Hospitality Technology FOH Front of House 52

Lavu

APRIL 4, 2025

A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. With evolving technology, bar owners now have access to cloud-based, mobile-friendly, and AI-powered solutions that improve efficiency.

POS 78

POS 2025 Bar Point of Sale 78

The Rail

JANUARY 24, 2025

By Heather Langley, Contributor A restaurant point of sale (POS) system is home to a vast amount of personal information, including customer data and payment information. Restaurant owners need to take measures to keep their POS systems safe and secure to protect both business and customer data.

POS 130

POS Point of Sale Information Email Marketing 130

Lavu

FEBRUARY 28, 2025

Increases Sales : Personalized recommendations drive purchases. Real-time menu management allows restaurants to adjust prices, remove items that are out of stock, highlight daily specials, or tweak descriptions across all platforms with ease. Why It Matters: Boosts Satisfaction : Tailored dishes meet customer preferences.

POS 78

POS Menu Dietary Restrictions Loyalty Program 78

Lavu

JULY 4, 2025

From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. As technology continues to evolve in 2025, choosing the right POS can directly impact your efficiency, customer satisfaction, and bottom line.

POS 78

POS 2025 Front of House Back of House 78

Lavu

JULY 25, 2025

From wait times and staff efficiency to sales trends and customer satisfaction, POS system performance offers critical insights into daily operations. The technological heart of your business, Point of Sale systems are essential. Yet, many restaurant owners overlook the valuable data it holds.

POS 78

POS Point of Sale Loyalty Program Mobile Ordering 78

Rocket Fuel

DECEMBER 12, 2024

But simply gathering data points isnt enough. You might start with a known problem area, such as sales discrepancies, or focus on everything that affects one sector of your operations, such as staffing. Specify what data points you want to track and what numbers qualify as an exception. In any industry, information is power.

Point of Sale 52

Point of Sale BOH Inventory POS 52

Lavu

MARCH 7, 2025

To achieve these, it lays out 12 key requirements that restaurants must follow. Evaluate Your Compliance Level Start by figuring out your compliance level, which depends on your annual transaction volume. PCI Compliance for Restaurants is essential to protecting customer payment data and preventing costly breaches.

POS 78

POS Guest Recovery Document Audits 78