Modern Restaurant Management

JULY 24, 2023

AI can also improve sustainability within restaurants – and throughout their supply chains – with huge benefits that include waste and carbon emissions reduction, cost savings, and meeting consumer demand. Validating and verifying food safety. Another crucial aspect of modern restaurant supply chains is validation.

Supplies 419

Supplies Sustainability Food Supply Food Safety 419

Modern Restaurant Management

MAY 2, 2025

Digital Tools That Reduce Operational Strain Facing persistent labor challenges, restaurants are strategically adopting technology not as a quick fix, but as a long-term solution for sustainable operations. Since the COVID-19 pandemic, the restaurant industry has faced a severe staffing crisis that remains unresolved to this day.

Technology 251

Technology Mobile Ordering Front of House Back of House 251

Modern Restaurant Management

MAY 7, 2021

It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. In total, 165 stores are set to open. Randy’s Donuts is also in negotiations for dozens of stores throughout California and other states.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

AUGUST 25, 2021

Luckily, a commitment to more sustainable operations can coexist with healthy profits, and even growing margins. Below are five important areas of focus for restaurant and catering professionals who are re-imagining their operations for a newer, more sustainable normal. First Priority: Getting Smarter.

Operations 493

Operations Ordering Sustainability Food Supply 493

Modern Restaurant Management

DECEMBER 27, 2022

Focus on Sustainable Food Production. As climate change puts traditional farming methods – and food production – at risk, there will be a renewed effort around sustainable food production, like vertical farming, hydroponics, and aquaponics. million tons of grain. Inflation is causing food prices – and food insecurity – to soar. .

Food Safety 566

Food Safety Audits Food Supply Food 566

Modern Restaurant Management

DECEMBER 21, 2021

While the restaurant industry has experienced major supply chain and labor issues throughout the pandemic, it is now reaching a tipping point. To position themselves for sustainable growth, restaurants must respond quickly. Inflation on both wages and commodities are putting major margin pressure on brands.

Point of Sale 491

Point of Sale Supplies Back of House Customer Experience 491

Modern Restaurant Management

FEBRUARY 1, 2022

Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic. Fifty-one percent of adults say they aren't eating at restaurants as often as they would like, which is an increase of six percentage points from before the pandemic.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent. This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 7, 2021

Seeking sustainability. With the growing importance of enterprises that empower communities and fuel localism, hyper-local delivery will go mainstream as consumers seek to balance their desire for convenience with a quest for sustainable solutions. Sustainability remains a primary concern of consumers across the globe.

2022 493

2022 Point of Sale Sustainability Customer Experience 493

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. ” Value-Driven Dining for the Modern Consumer – In a time when consumers seek out both quality and quantity, L&L continues to provide substantial portions at an accessible price point.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

ChowNow

MAY 23, 2025

A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. For example: Lets say your restaurant made $100,000 in total sales last month. What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

APRIL 10, 2024

According to September 2023 numbers from the National Restaurant Association , 49 percent of restaurants reported year-over-year increases in same-store sales. Leverage Data to Personalize Experiences Every day, restaurants generate vast volumes of data from their point-of-sale (POS) systems. Coffee in 2023. Data from the U.S.

2023 492

2023 Point of Sale Loyalty Program 2024 492

Modern Restaurant Management

DECEMBER 7, 2022

They can be drawn in with the aspect of learning new flavor profiles and experimenting with sustainable farm-to-table recipes. Make it a point of differentiation for your brand in this highly competitive environment by continuing to-go liquor sales while the option is still available in your jurisdiction. percent of the U.S.

Mobile Ordering 508

Mobile Ordering Social Media Online Ordering Consumer Goods 508

Modern Restaurant Management

AUGUST 12, 2020

Food costs are one of the highest costs for restaurants, ranging anywhere from 20 percent to 40 percent , according to point of sale system provider TouchBistro. Adopting the right technology can help restauranteurs drive traffic, boost revenue and sustainably resume operations. Revamping the Menu. Setting up Proper Technology.

Food Safety 508

Food Safety Online Ordering Website Management Food Order 508

ChowNow

MAY 23, 2025

It blends sales data, food cost, and menu psychology to help you stop guessing and start making decisions that grow your margins. If you want to escape the guesswork and increase your monthly profits, you need to use menu engineeringit blends psychology, data, and clever design to help you sell more of your most profitable items.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

Perfect Daily Grind

JUNE 13, 2025

Hacienda La Esmeralda won all three main categories, a first for the competition, and achieved record-breaking scores of 97 and 98 points for its natural and washed Geshas, respectively. With scores of 97 and 98 points, we may see a new world record for coffee prices in just a few months. The BoP auction will take place on 6 August.

2025 151

2025 Point of Sale Café 2024 151

Modern Restaurant Management

DECEMBER 5, 2022

The restaurant industry is driving the growth of modern point-of-sale (POS) solutions that enable contactless payments. restaurant sales are expected to reach 898 billion dollars by the end of 2022. Contactless solutions have become a tool to ensure the survival of many businesses over the past three years.

Mobile Ordering 563

Mobile Ordering Loyalty Program Employee Relations Customer Experience 563

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Guests will demand a personalized journey when food is delivered to their door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. In a post COVID-19 world, restaurant design must evolve and adapt to the new normal.

Design 531

Design Guest Recovery Consumer Goods Fine Dining 531

ChowNow

FEBRUARY 28, 2025

Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

Modern Restaurant Management

MAY 17, 2023

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

ChowNow

APRIL 15, 2025

Cost of Goods Sold (COGS) Cost of Goods Sold tells you how much it actually costs to make the food and beverage sales you sell. Sure, instincts matter, but lets be honest, following your intuition is really just a guessing game, and eventually, a strong hunch will turn out to be a bad judgment.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences.

2024 493

2024 Food Safety Fast Casual Insurance 493

ChowNow

MARCH 13, 2025

A single mistakelike forgetting to accept an order on one app while preparing anothercan result in a frustrated customer and a lost sale. And without a single place to track all delivery sales, restaurant operators struggle to see the full picture of their off-premise business. Manual entry leaves room for more errors.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

FEBRUARY 27, 2020

Key findings regarding economic conditions include: Restaurant industry sales are projected to reach a record $899 billion in 2020, with the moderate four percent growth rate mirroring general economic conditions. 2020 State of the Restaurant Industry. Opportunity lies in off-premises. Off-premises will be a prominent force of growth in 2020.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

JULY 29, 2020

In the age of COVID-19, the path to sustainable, safe operations lies in actionable, real-time data. In the age of COVID-19, the path to sustainable, safe operations lies in actionable, real-time data. Determining your own standards allows you to focus on specific data points, especially data points unique to your business.

Front of House 539

Front of House Management Management Franchise 539

Modern Restaurant Management

AUGUST 5, 2021

The restaurant industry took the brunt of the pandemic’s economic and societal impact and is now being asked to respond to the permanently changed consumer landscape. Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation. Restaurant and bar employment (as of July 2021) remains down by 1.5

Food Truck 539

Food Truck Retail Mobile Ordering Food Safety 539

Modern Restaurant Management

AUGUST 2, 2021

” TableSafe’s data align with a recent report from the National Restaurant Association stating that sales at eating and drinking places escalated in June, with total sales reaching $70.6 Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

2021 450

2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

MAY 24, 2024

It increases the restaurant sales and builds a loyal customer base. Hence, we need to understand the key aspects of developing a loyalty program to increase restaurant sales and explore the ways that can be adopted. How can you keep customers returning to your restaurant when so many choices exist?

Loyalty Program 438

Loyalty Program Point of Sale Email Marketing Customer Experience 438

Modern Restaurant Management

SEPTEMBER 24, 2024

How do you build a company that people will love working for? That’s one of the questions chef and entrepreneur Erin Wade tackles in The Mac & Cheese Millionaire: Building a Better Business by Thinking Outside the Box. Each chapter is devoted to a specific value, giving a clear roadmap for aligning work and values. "In Profitability?

Communication 437

Communication Point of Sale Book Customer Experience 437

ChowNow

JANUARY 19, 2022

This passion project that began in their apartment has made over $760,000 from online ChowNow sales—and they’re just getting started. Ready to grow your takeout sales? With ChowNow, ingrained can also maximize their online sales, which make up 80% of their overall revenue. Talk to a ChowNow expert today.

Online Ordering 370

Online Ordering Point of Sale Food Order Small Business 370

Modern Restaurant Management

APRIL 29, 2021

While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. March restaurant sale surged 36 percent year-over-year and nearly reached 2019 levels. And the situation isn’t likely to improve soon as more competition in the battle for talent is anticipated.

Fast Casual 553

Fast Casual Hiring Online Ordering Front of House 553

EATER

MAY 16, 2023

The company currently offers five sustainably farmed, low-intervention wines that Olszewski has chosen to be widely pleasing. I got a full-ride scholarship to UMass Amherst, where I majored in sustainable agriculture and gender studies and minored in English literature. Only 30 percent of glass bottles are recycled in the U.S.,

Sustainability 239

Sustainability Back of House Front of House Agriculture 239