Modern Restaurant Management

FEBRUARY 24, 2025

Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems. Requiring a small deposit for reservations serves as an effective deterrent against no-shows while ensuring partial revenue in case guests fail to arrive.

Book

Modern Restaurant Management

JANUARY 24, 2025

Sales of induction stoves are on the rise in the U.S., representing 18 percent of sales in 2023. ” The two large kitchens serving Chatham University’s Eden Hall campus: The Lodge and The Esther Barazzone Center kitchens use electric induction cooking improve the precision and quality of the food they serve.

Sustainability

Modern Restaurant Management

DECEMBER 26, 2024

restaurants broke records with projected sales of $1.1 Additionally, labor shortages remain a critical pain point, driving up wages across the industry. Self-ordering kiosks, for instance, have gained traction in quick-service establishments, driving sales and streamlining labor demands.

2025

7 Shifts

OCTOBER 28, 2024

One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Next, divide that cost by the total sales revenue from your drinks.

Point of Sale

Restaurant Business

JUNE 20, 2025

Restaurants less so How the owner of Krystal and Logan's Roadhouse makes it work Financing Olive Garden sales surge on delivery and free take-home meals Same-store sales rose 6.9% Same-store sales at the Italian casual-dining chain spiked 6.9% same-store sales decline in the same quarter a year ago.

Delivery

EATER

DECEMBER 20, 2024

There are fewer frills involved in traditional Genovese pandolce, also known in Italian as sailors or fishermans bread, presumably because it once served as a hardy snack during sea voyages. At the highest point of this mound of goodies is a signature candied fig.) Its more akin to a humble loaf of bread, no butter or eggs involved.

Point of Sale

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. billion transactions and $67 billion in sales in 2024. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual

ChowNow

JULY 25, 2025

Food cost percentage is the percentage of your total food sales that goes toward the cost of the ingredients used to make your dishes. It’s calculated by dividing your actual food cost (what you spent on ingredients) by your total food sales, then multiplying by 100 to get a percentage.

Food

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program

ChowNow

MARCH 7, 2025

You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Restaurants collect a ton of customer data.

Loyalty Program

ChowNow

MARCH 27, 2025

For example, if youre serving a burger, youre not just tallying up the beef and bunyoure also including the pickles, onion, aioli/mayo, cheese, lettuce, and even the side of fries. Yes, competitor pricing can give you a ballpark idea of what customers in your area expect to paybut it shouldnt be your only reference point.

Pricing

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. A strong restaurant brand goes beyond a logo.

Social Media

ChowNow

JUNE 12, 2025

Knowing the true cost per serving means you’re not guessing where to set menu prices. List Every Ingredient in the Dish Start by writing out everything that goes into a single serving—no shortcuts. That means listing not just “salmon” but also the oil it’s seared in, the herbs it’s topped with, and the lemon wedge it’s served with.

Operations

Culinary Cues

NOVEMBER 22, 2024

I came across an old quote from Phylicia Rashad (for those my age – the lead actress in the series “Fame” from many years back) that gave me another opportunity to think about the cooks that I know and have known over the past five (nearly six) decades and why I chose to stand in front of a range. Art is the basis of human expression.”

Food

Modern Restaurant Management

MAY 2, 2025

Mobile Ordering and Contactless Payments : By enabling customers to place orders and pay via smartphones or kiosks, mobile point-of-sale (mPOS) ordering systems relieve servers of multitasking and allow them to focus on enhancing the dining experience. This results in faster service, fewer errors, and a more relaxed work environment.

Technology

ChowNow

JUNE 6, 2025

Think of it as a handshake with potential new customers, a moment to say, “Here’s who we are, what we serve, and why it matters to us.” Mentioning your location, menu items, and your cuisine types gives search engines the signals they need to understand your restaurant’s offer and put it in front of hungry people looking for what you serve.

Social Media

ChowNow

APRIL 15, 2025

Cost of Goods Sold (COGS) Cost of Goods Sold tells you how much it actually costs to make the food and beverage sales you sell. Sure, instincts matter, but lets be honest, following your intuition is really just a guessing game, and eventually, a strong hunch will turn out to be a bad judgment.

Operations

Perfect Daily Grind

JUNE 13, 2025

Hacienda La Esmeralda won all three main categories, a first for the competition, and achieved record-breaking scores of 97 and 98 points for its natural and washed Geshas, respectively. With scores of 97 and 98 points, we may see a new world record for coffee prices in just a few months. The BoP auction will take place on 6 August.

2025

The Rail

NOVEMBER 22, 2024

A huge part of this experience is the customer service they receive at every contact point within the restaurant – and even after they’ve left. Finally, a point of sale system can streamline the payment process and improve accuracy; they can also be integrated with loyalty programs to reward regular diners and encourage repeat custom.

Customer Service

7 Shifts

NOVEMBER 27, 2024

Only Bobes are allowed to learn the secret recipe for Bobe’s Pizza dough, which Billy Bobe cooked up in 1954 after serving as a chef in the army. But when the Bobes opened their fourth location in 2017, they reached a breaking point. Via an integration with Toast POS, they can pull in real-time sales and labor costs.

Website Management

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. The Different Types of Restaurant Apps (With Examples) Each of these restaurant apps serves a very specific purpose that will make operating your business significantly easier. Online ordering and delivery apps.

2025

Modern Restaurant Management

JULY 28, 2025

To combat this, restaurants are implementing technologies to deliver consistency – both at counter and self-serve touchpoints, as well as the integration of mobile and online ordering for a holistic experience. Analytics are critical to help restaurants gain visibility into traffic, order makeup, sale insights, inventory, and more.

Menu

Modern Restaurant Management

JULY 10, 2025

But your team does not show up every day to memorize handbook rules, they show up to serve amazing food. Use tools like your point-of-sale (POS) or learning management system (LMS) to connect the dots between learning and results. Lead With Product Understanding, Not Policy Memorization Training often begins with policies.

Training

Modern Restaurant Management

JULY 31, 2025

In response to rising food costs, 56 percent of respondents said they planned to increase menu prices, down from 61 percent earlier in the year, and 18 percent said they doubled down on inventory and waste tracking, up two percentage points.

2025

Restaurant Business

AUGUST 11, 2025

By Lisa Jennings on Aug. 11, 2025 Facebook Twitter LinkedIn The classic Cubano at Zaza. Photo courtesy of Zaza Cuban Comfort Food. Ruben Perez’s father was a chef from Cuba, and he was a good one. But when he was 22 and attending university in Central Florida, Perez said he saw the huge influx of Hispanics in the region. “So He opened a bakery.

Fast Casual

7 Shifts

OCTOBER 22, 2024

Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. Your Google Business Profile serves as the first point of contact for many potential customers searching for local restaurants. Go to the Google Business page and claim your restaurant.

Marketing

ChowNow

FEBRUARY 12, 2025

Every restaurant serves a unique customer base, and the more you know about them, the more effective your marketing efforts will be. 4 Reasons Why You Cant Ignore Restaurant Marketing in 2025 Restaurant marketing in 2025 isnt just a nice-to-haveits a necessity. Thats why a strong marketing strategy is the key to staying ahead.

2025

7 Shifts

OCTOBER 22, 2024

Your posts can serve as mini-ads for your restaurant, and they appear when customers search for your business. Nowadays, running a successful restaurant takes more than great food and good service. With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations.

Book

The Rail

DECEMBER 2, 2024

Comprehensive analytics dashboard for insights into customer preferences and sales trends. Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? If so, you’re not alone.

Delivery

SpotOn

DECEMBER 23, 2024

Beyond those sitcoms, bars serving alcohol offered patrons more reasons to unwind and socialize with others after a long workday.  We all know the classic drinks and cocktails bars serve to guests. Ask any bartender and they'll say the same exact thing.   💡 A new drinking culture is emerging!

Bar

Restaurant Business

JUNE 11, 2025

Perkins, the 68-year-old chain best known for its bakery case, recently began serving boba and frozen margaritas, while its younger sibling Huddle House, 61, is rolling out smash burgers. Systemwide sales fell 5.3% The of-the-moment menu updates are part of sweeping rebrands at the two chains under owner Ascent Hospitality Management.

Fast Casual

ChowNow

FEBRUARY 12, 2025

Types of Emails Restaurants Can Send Different emails serve different purposes, and mixing up your content keeps your audience interested. Types of Emails Restaurants Can Send Different emails serve different purposes, and mixing up your content keeps your audience interested. Here are the most effective email types for restaurants.

Email Marketing

The Rail

APRIL 14, 2025

Infrastructure investments position your restaurant to maintain operations consistently while serving additional consumers. Technology investments increase long-term productivity whether they be for customer relationship management (CRM) software , point-of-sale system upgrades, or cybersecurity enhancement.

Small Business

ChowNow

MAY 16, 2025

In this article, you will learn: How to identify top-selling and underperforming menu items Ways to adjust pricing using real sales data How timing and frequency trends improve planning and customer experience Lets dig into what your restaurant data might already be trying to tell you. What do repeat orders say about our customer preferences?

Ordering

The Restaurant Group

FEBRUARY 14, 2025

Gross Profit Margin Definition of Gross Profit Margin Gross profit margin shows the money left after subtracting the cost of goods sold (CoGS) from total sales. Steps to Calculate Gross Profit Margin Find your total sales revenue for a specific period. Subtract CoGS from total sales to get gross profit. Add total labor costs.

Point of Sale

Restaurant Clicks

JULY 22, 2025

From small towns to bigger cities, you’ll find spots that have been serving for years alongside newer places gaining attention. Each one has built a solid reputation for serving food people keep coming back for. Reviews on Yelp, TripAdvisor, and other platforms point to consistent quality and a taste that feels true to the region.

Back of House

ChowNow

MAY 30, 2025

Rewarding customers for ordering direct creates long-term habits that boost your sales. This works especially well if you serve photogenic food or drinks (bonus points for mouth-watering images). Start by asking: What are you trying to accomplish? Do you want more foot traffic on slower weekdays?

Ordering