Modern Restaurant Management

MARCH 11, 2025

"As awful as it was, the pandemic pushed restaurants to completely rethink their operations in order to survive, and some of the changes they made during the pandemic have continued to be beneficial to those restaurants and industry at large." Landlord/Tenant Disputes : in my practice, I have seen a huge increase in lease disputes.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Modern Restaurant Management

NOVEMBER 27, 2024

While many operators struggled to keep expenses – particularly food and labor costs – under control, they also observed an increase in guest traffic and in profit margins, in part due to strong takeout and delivery sales. outlining the top challenges facing the industry, alongside the emerging trends shaping it.

2025 221

2025 Loyalty Program Back of House 2024 221

Modern Restaurant Management

SEPTEMBER 12, 2022

As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. Only offering one touchpoint for ordering can come across as antiquated to many travelers or patrons. According to the U.S. Support a range of ordering scenarios and preferences.

Technology 531

Technology Point of Sale POS Mobile Ordering 531

Modern Restaurant Management

JUNE 24, 2020

Additionally, when buyers place an order through Square Online Store, sellers receive their contact information in the Square Customer Directory and are able to maintain sales history for those customers. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales. Visa SMB Help.

Guest Recovery 539

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

OCTOBER 13, 2022

A point-of-sale (POS) system can streamline the ordering and preparation processes, making it easier to improve service even during peak service. By using a POS system, customers, waiters and cashiers reduce their chances of errors when entering orders. Adopt In-House Technology to Improve Service and Reduce Errors.

Technology 450

Technology Loyalty Program Mobile Ordering Download 450

Modern Restaurant Management

OCTOBER 26, 2022

This research, from the March edition of the Digital Economy Payments report, “Going Digital to Pay for Travel and Restaurant Dining” also found that credit cards account for the greatest share of food spending with consumers using credit cards to purchase an estimated $29.8 According to a PYMNTS survey of 3,250 U.S.

Consumer Goods 449

Consumer Goods Restaurant Law Customer Service Audits 449

Modern Restaurant Management

MARCH 17, 2022

Integrating a restaurant’s point-of-sale (POS) with robust guest profiles also allows operators to access deeper insights into which dishes work best on small menus for different types of diners. To mitigate these concerns, restaurants have gotten creative, looking for new cost-cutting measures.

Seasonal Menu 472

Seasonal Menu Mobile Ordering Food Order Menu 472

Goliath Consulting

JULY 8, 2020

For example, if you carry the same domestic light beer on tap as in a bottle, count them together and reconcile the number with your average weekly combined sales. For example, if you carry the same domestic light beer on tap as in a bottle, count them together and reconcile the number with your average weekly combined sales.

Supplies 392

Supplies Bar Management Management 392

Focus POS

JUNE 17, 2019

Restaurant Point of Sale Software. What is restaurant point of sale (POS) software? Restaurant point of sale software empowers businesses to control labor costs, manage inventory, and have deeper visibility into business operations. Benefits of Restaurant Point of Sale Software.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Modern Restaurant Management

JANUARY 12, 2022

71 percent rely on delivery for 11 percent or more of sales. 33 percent rely on delivery for more than 20 percent of sales. 65 percent rely on mobile ordering for 11 percent or more of sales. 25 percent rely on mobile ordering for more than 20 percent of sales. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

JANUARY 20, 2022

Drivers will have more time to eat, go through drive-throughs with the vehicles, use both hands when eating, and longer travel times will become more commonplace. One of the most obvious aspects of this interaction is that there is not a single human involved besides the consumer. How AI Will Change Consumers Restaurant Experience.

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

SEPTEMBER 11, 2020

To get started, here are a few ways to integrate your programs seamlessly and maximize efforts around multiple-brand awareness and sales. If customers are able to tie their gift card purchase to their loyalty account where they earn points per every dollar spent, there is even more incentive to spend over the gift card value.

Loyalty Program 508

Loyalty Program Point of Sale Franchise Franchising 508

Modern Restaurant Management

FEBRUARY 17, 2020

“National and multi-location brands are looking for sophisticated products to help them drive ad performance, demonstrate ROI on their campaigns, and better tell their story in an increasingly noisy digital landscape,” said Tom Foran, Yelp’s senior vice president of national sales. Toast Secures $400M Funding.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

Modern Restaurant Management

MARCH 16, 2020

retail container ports than previously believed as factory shutdowns and travel restrictions in China continue to affect production, according to the Global Port Tracker report released today by the National Retail Federation and Hackett Associates. COVID-19 Foot Traffic at QSRs. Some Placer.ai Chick-fil-A led the way with 11.9 percent and 2.9

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

APRIL 22, 2022

Travelers would have the opportunity to order in their own languages, over their own devices, and in their own time. There are point of sale (POS) solutions that provide restaurants with QR codes that customers can scan to do the whole checkout process on their phones. Here’s what’s expected.

Technology 492

Technology Mobile Ordering Customer Service Food Order 492

7 Shifts

DECEMBER 16, 2020

So there was no way for one driver, even two of us at one point, my partner, to get hot food to that many people across the whole city. The Snug is a bar-forward restaurant in San Francisco serving modern California comfort food, cocktails & craft beer offered in chic, comfortable quarters.

Back of House 284

Back of House FOH Front of House Point of Sale 284

Modern Restaurant Management

JUNE 12, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. Takeout For Good.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

NOVEMBER 19, 2019

These talented chefs go above and beyond each day, creating and serving amazing meals to millions of sports fans, students, employees, hospital patients and travelers,” said John Zillmer, Aramark’s Chief Executive Officer. The Best Chefs in the U.S. Aramark is hosting an intense culinary competition to determine its best U.S.-based

Delivery 322

Delivery Reservations Customer Experience Retail 322

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one? Mobile POS systems do not have to be expensive.

POS 94

POS Mobile Ordering Point of Sale Small Business 94

Modern Restaurant Management

APRIL 14, 2023

Since the early 2000’s, technology has been drastically changing year-over-year, including the way we travel, book hotels, and order food and beverages. SMBs could greatly benefit from technology that is often associated with larger organizations, but the problem is it’s just out of reach.

Hospitality 221

Hospitality Small Business Mobile Ordering 2000 221

7 Shifts

MARCH 20, 2020

Delivery Pros As a delivering restaurant, your food is accessible to those who are unable to leave their homes, leave their offices, or travel to your restaurant You’ll reach a potentially new or wider audience by utilizing third-party restaurant delivery business. As of this article’s publication, more than 20 U.S.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. We are most productive and responsive when we are happy, so it makes sense to create an environment that fosters this kind of positive emotion.

Front of House 370

Front of House Back of House Communication Customer Service 370

Modern Restaurant Management

DECEMBER 13, 2019

This edition of MRM News Bites features NLRB, IHOP, Fourth, Ordermark, Chica’s Tacos, Thanx, Chowly and EZCater, Corner Bakery, Fountainhead Taproom and PourMyBeer and Epson America. NLRB Approves McDonald's Settlements. The Board concluded that the settlements will provide a full remedy for all alleged substantive violations.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Deliverect

FEBRUARY 22, 2021

If you choose to receive orders on a tablet via the Order Manager App, you can use either your own tablet, rent a DoorDash tablet, or use your existing POS tablet or device. A few quick tips for successful delivery operations include: Making sure your delivery or take-out dishes travel well. Registration and setup.

Online Ordering 148

Online Ordering Point of Sale Delivery Customer Service 148

Lavu

APRIL 8, 2020

Choosing a point of sale (POS) system is one of the most important business decisions to make. The right POS system provides a powerful platform to boost sales and streamline operations. The more robust a POS is, and the more it can integrate other software, the more efficient your operation can become.

POS 78

POS Loyalty Program Mobile Ordering Point of Sale 78

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. This is why more and more restaurants are turning to food delivery.

Delivery 167

Delivery Food Online Ordering Mobile Ordering 167

BNG Point of Sale

MAY 28, 2020

See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. Incorporating a mobile point of sale (POS) system into your small business is one of the best ways. What is a mobile POS system and why do I need one? Mobile POS systems do not have to be expensive.

POS 52

POS Mobile Ordering Point of Sale Small Business 52

BNG Point of Sale

OCTOBER 13, 2021

How to Choose a Point-of-Sale System for Your Convenience Store. A Guide To Choosing the Best POS System for Your Convenience Store. For business owners, offering the necessities to customers who are traveling, commuting, or otherwise pressed for time should be a top priority. Which POS system is best for your store?

POS 52

POS Point of Sale Cash Management Customer Service 52

BNG Point of Sale

OCTOBER 8, 2021

Mobile POS For Retail: How Retail Businesses Boost Sales with Mobile Devices. When you think of a point of sale POS system in retail, a cash register likely comes to mind. A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. What is Mobile POS?

Retail 52

Retail POS Mobile Ordering Cash Management 52

Squirrel Systems

OCTOBER 26, 2023

Mobile Point-of-Sale (POS) systems offer several benefits for servers and restaurants, making them a valuable tool for improving efficiency, customer satisfaction, and overall operations. Faster Transactions: With POS, servers can process payments more quickly, allowing them to serve more tables in a shorter time frame.

Mobile Ordering 52

Mobile Ordering POS Ordering Point of Sale 52

Lavu

MARCH 26, 2020

Coming off a hard winter and hoping sales would pick up for catering businesses, this sudden hit of all events canceling has pushed some catering businesses to the brink. If you have a food truck and your local government is still allowing their operation, now is the time to start traveling through local neighborhoods on lockdown.

Catering 127

Catering Food Truck Retail Small Business 127

Restaurant365

APRIL 14, 2020

A well-executed limited menu will allow you to lower your food cost and adjust to the limitations of delivery (travel, consumer preferences when eating at home, etc.). Instead, focus first on which menu items are your most profitable and popular, based on your recipe costing and historical sales.

Inventory 109

Inventory Delivery Management Management 109

Restaurant365

JANUARY 22, 2020

Your point of sale system (POS) may be tracking your private company financials, and your internal communications may include intellectual property or confidential corporate information. Your loyalty program technology is collecting valuable information about your guests, like their age, visit frequency, and address.

Audits 88

Audits Point of Sale Front of House POS 88

Lavu

JUNE 11, 2019

Selling merchandise at your coffee house, and moving a lot of it, is contingent on a complete understanding of these three points: Knowing your customer base. What’s working for another coffee shop might not be right for yours, which is why the first two points are so important. Travel Mugs. How to Merchandise a Café.

Merchandise 88

Merchandise Point of Sale Front of House Customer Experience 88