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In 2025 and beyond, restaurant executives should be on the lookout for increasing point-of-sale (POS) systems attacks, AI-powered social engineering tactics, and greater supply chain cyber vulnerabilities. Today’s point-of-sale systems have been outfitted with modern features, namely cashless payment systems.
Whether scaling a single concept across new locations or managing multiple brands under one roof, the ability to deliver training that scales without becoming generic is mission critical. Lead With Product Understanding, Not Policy Memorization Training often begins with policies.
Prioritize Staff Training : Restaurants should prioritize structured alcohol service training to ensure employees can effectively identify and mitigate risks. Team-wide training should be conducted at least annually and after an incident occurs to reinforce responsible alcohol service practices and ensure staff remain prepared.
POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Once they’ve gained access, hackers inject malicious code into the POS software. Also rising?
Businesses can now utilise reservation platforms that seamlessly integrate booking, point-of-sale (POS), and customer management systems. Restaurant no-shows are a silent killer of hospitality profits. billion in annual revenue losses, according to Zonal and CGA's GO Technology report.
A modern point of sale (POS) system utilizes modern technology that can help streamline your business operations and improve the guest experience. By integrating it with your other systems, you are able to grow your restaurant and manage your inventory, employees, and sales data with ease.
Crafted vs. Cobbled Oftentimes owners will piece together point solutions to manage a variety of tasks. They might get a point of sale (POS) tool, a payroll tool, an inventory tool and a scheduling tool, then try to patch them all together. So, how do you get there?
As these values shift, an advanced restaurant point of sale should support multiple methods for guests to place orders. Offering modern point of sale concepts creates a better customer experience and caters to a guest’s personal preference. According to the U.S. Support a range of ordering scenarios and preferences.
But independently owned, more agile operations can out-maneuver big brands by leaning on their point of sale (POS) platforms to increase sales and expand their client bases. Consider tapping into the treasure trove of customer information your POS platform contains. Let’s say the price of beef goes up.
In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years.
The restaurant industry is evolving rapidly, and outdated point-of-sale systems are no longer enough to stay competitive. SaaS POS systems offer a flexible, cloud-based solution that helps restaurants streamline operations, reduce costs, and scale with ease. Lower Learning Curve Many restaurants’ goal is to grow the business.
You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. While customer data was not exposed, the company’s operations, including corporate email and point of sale systems, were affected. It’s a restaurant operator’s worst nightmare.
By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry. The right restaurant technology is essential to make it all happen.
One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services. Next, divide that cost by the total sales revenue from your drinks.
Start by analyzing these Top 7 POSSales Reports to know where your restaurant is headed. These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Sales Exceptions Reports : Spot voids, refunds, and discounts to minimize losses and detect irregularities.
Perhaps you’re a large restaurant chain that has locations all over the country? If you fit into any of these categories and you’re wondering why restaurant technology is a worthwhile investment, then keep reading. Let’s review how restaurant technology can assist you with your daily operations. Front-of-House.
One of the most important sources is a restaurant’s POS system, or point-of-sale system. Merchants use the collected data to manage sales, generate labor reports, track inventory and even keep an eye on customer reviews. At the heart of this science is data. The answer lies in restaurant analytics.
Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. For example, train kitchen staff to prepare orders in the order they were received. Staff training: Ensure employees double-check orders before sealing bags.
Choosing the best POS system for bars in 2025 is essential for streamlining operations, enhancing customer experience, and maximizing profits. A modern POS system for bars goes beyond just processing paymentsit helps with inventory management, staff scheduling, and real-time sales tracking. Transaction fees apply.
Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.
Juggling multiple food delivery apps means switching between tablets, manually entering orders into the POS, and trying to keep track of ever-changing fees and commissions. Most platforms require restaurant staff to log into a separate device, respond to orders in real time, and manually transfer details into the POS system.
Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales. In 2025, the US online food delivery market is expected to reach $424.9 billion in revenue. Customers expect to browse menus, place orders, and pay for their meals with just a few taps of their phones.
POS systems do more than just process payments they enable restaurants to personalize menus by analyzing customer data. Learn more in our latest post: How POS Systems Enable Menu Personalization. Increases Sales : Personalized recommendations drive purchases. Customer Insights : Track orders, dietary preferences, and trends.
A modern Restaurant POS System does far more than just process payments—it powers the entire dining experience. From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. Wondering what is a POS system for a restaurant?
A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. For example: Lets say your restaurant made $100,000 in total sales last month. What Are Restaurant Profit Margins?
Hire the Right People and Train Them Well Finding top talent is like casting a winning team. Training locks in that potential. The National Restaurant Association found well-trained staff stay 30% longer. Training builds a stronger team. This isnt just theory from a manual. Staff Management 1. Small perks go far too.
Canceling a POS contract can be frustratingespecially when unexpected fees or complex terms get in the way. If you’re looking to cancel Toast POS contract without penalties, you’re not alone. Many restaurant owners reach a point where the system no longer fits their operational needs or budget. 150/month remaining).
Personalized restaurant marketing using POS data is a powerful way to drive sales and foster customer loyalty. By tapping into the insights your POS system provides, you can tailor marketing efforts that speak directly to the needs and preferences of your customers. Here’s how: What is POS Data?
As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Legacy restaurant POS systems also offer little in the way of flexibility.
But when the Bobes opened their fourth location in 2017, they reached a breaking point. There was no learning curve — they found the app easy to use and easy to train their managers on. Only Bobes are allowed to learn the secret recipe for Bobe’s Pizza dough, which Billy Bobe cooked up in 1954 after serving as a chef in the army.
If youve ever wondered how does a POS system work , youre not alone. A modern Point of Sale (POS) system is more than just a cash registerits the central hub that powers day-to-day business operations. A Point of Sale (POS) system is the heart of modern restaurant operations.
Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. While perhaps a consistent feature of your daily business, they are not your employees.
With modified inventory procedures, increased communication and planning, and appropriate training, bar managers can rein in the uncertainty and provide their guests and staff with a consistent product. Most modern POS systems such as Toast and Revel have built in Inventory options for operators looking to consolidate their programs.
It blends sales data, food cost, and menu psychology to help you stop guessing and start making decisions that grow your margins. If youre using a modern POS system or inventory management software, you likely already have most of this information easily at your disposal. What Is Menu Engineering and Why Should You Care?
Cloud-Based POS Systems are transforming how restaurants operate by enabling remote management, faster updates, and seamless integration with other tools. Cloud-based POS systems are transforming the restaurant industry by addressing common challenges like outdated technology, inefficiencies, and data management issues.
For some business types, at least 33 percent of 2019 gross receipts must have comprised on-site sales to the public. equipment, accounting, training, legal, marketing). Check with your POS system vendor or merchant processor, go directly to the SBA website, or call the SBA. Business mortgage obligations. Rent payments.
Use your POS system to analyze sales, profitability, and trends. Here’s how: Identify Top Performers : Track sales volume and item rankings to spot customer favorites. With tools like Lavu ‘s cloud-based POS, you can simplify data analysis and make informed changes to boost sales and profits.
For example, a handheld POS device will allow you to turn tables faster, improve order accuracy, and speed up service. A vast, community-wide event like Restaurant Week can be the perfect push to start 2022 successfully. Undoubtedly, it has become a community favorite across the country. Take Advantage of Technology. And that's not all.
Your restaurant’s main selling point is the food. A quick look at your POS data will identify the top three selling items on your menu. Train your staff to build other taking points. The more talking points you can generate for your restaurant, the more traffic you’re likely to get. Net result?
That’s where POS inventory tools step in to help. Key Ways POS Systems Save Restaurants Money: Real-Time Tracking : Automatically updates stock levels as orders are placed, reducing waste and preventing stockouts. When a customer places an order, the POS system instantly adjusts inventory levels for each ingredient used.
Not only is your menu a key part of the customer experience but consider all major areas of restaurant operations, such as food cost, labor, marketing, accounting, and sales forecasts when making decisions about your menu. Neck and neck with the labor shortage, inflation has recently become a huge issue that operators are forced to combat.
In addition to scheduling, 7shifts handles staff payroll, tip management, hiring and application management, employee training, and much more. Restaurants of today are infused with technology in many new ways, and it’s making a difference. A full 55% of consumers consider takeout and delivery essential to their restaurant experience.
Virtual Reality for Training Staff When moving to a new location, restaurant staff may need to adjust to a new layout. It allows restaurant owners to train their staff on the new setup without requiring them to be there in person. This preemptive training reduces the learning curve.
Thats where this guide comes inpractical, no-nonsense tips to get things running like clockwork, especially for folks using POS systems like Harbortouch. Well cover everything from automation to IT management, with examples tailored for POS users. For POS users, your systems a treasure chest of clues. Feedbacks your friend here.
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