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Downturn Dining Trends: Loyalty, Value, and Menu Innovation Are Key for Survival

Modern Restaurant Management

Rising restaurant prices and increased cost-of-living expenses are significantly altering dining out habits in both the US and UK, according to a new survey from Attest. Among the key findings affecting restaurants: Price Sensitivity : 86 percent of consumers in both the US and UK feel restaurant prices are higher than last year.

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SMS Marketing For Restaurants: How To Drive More Orders With Text Messaging

ChowNow

It’s easy to see why SMS marketing for restaurants is so effective: everyone spends hours on their phone every single day. SMS marketing (short for Short Message Service marketing) is a way for restaurants to send promotional or transactional text messages directly to their customers’ phones.

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2025 Outlook: Experts Weigh In on Restaurant Trends and Challenges, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory.

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‘In the Future, Customers Will Drive Up to a Drive-Thru to Just Pick Up Their Food.’

Modern Restaurant Management

Restaurant brands are seeking out emerging technology to be more efficient and using data analytics to improve the drive-thru experience and this is only the beginning, according to Tim Tang, Director of Enterprise Solutions at Hughes. "In retail and restaurants, everyone is fighting for the same shrinking pool of frontline labor.

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Now Serving, The Biometrics Risk Evolution

Modern Restaurant Management

Plaintiff Michael Massel alleges that Steak ‘n Shake implemented biometric facial recognition kiosks allowing consumers to make orders, track loyalty points and pay. Nevertheless, this case highlights the need to remain vigilant as efficiency in the restaurant space runs into the counterweight of legal compliance. 24-cv-07827.

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Are You a Manager or Leader? Here’s How to Tell and Why It Matters

Modern Restaurant Management

Each requires distinct skills and mindsets that play critical roles in a restaurant’s success. The Role of a Manager Managers are the backbone of any restaurant or organization, with core responsibilities including: Setting Goals : Collaborating with their team to establish clear objectives and actionable steps.

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The Best Restaurant Technology Of 2025

ChowNow

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. But first, lets look at how to choose the right technology for your restaurant. Is online ordering inefficient?