7 Shifts

JANUARY 10, 2024

Restaurant management systems have evolved rapidly over the past couple of decades. Now, restaurant staff can access everything they need on their smartphones. They can take orders on iPads and process transactions via handheld POS devices. And the backend software powering restaurant operations?

Management 195

Management Management Point of Sale POS 195

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. In 2023, over 80% of restaurants adopted a digital ordering system to enhance the customer experience.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40

7 Shifts

MARCH 16, 2020

With new social distancing and self-isolation strategies, it’s clear that COVID-19 will have, and is having, an extreme impact on the restaurant and hospitality industry. Here’s what we know about the COVID-19 situation and what your restaurant can do during this uncertain time. How is COVID-19 impacting restaurants?

Management 369

Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

JUNE 14, 2022

Restaurant theft is expensive. One study found that internal employee theft is responsible for 75 percent of inventory shortages and about 4 percent of restaurant sales. It’s also more prevalent than some restaurant owners and managers might want to believe. That totals between $3 and $6 billion annually.

Point of Sale 199

Point of Sale Kitchen Safety Back of House Inventory 199

Modern Restaurant Management

SEPTEMBER 29, 2022

Customer satisfaction is always the top priority in the hospitality and restaurant industry, so it's essential to know how to handle aggressive customers in a way that will diffuse the situation and leave the customer satisfied. Learning how to respond to an aggressive customer is a crucial step for any restaurant owner.

Cash Management 193

Cash Management Customer Service Food Safety Restaurant Law 193

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? Understanding the ins and outs of paying employees, observing labor laws, and complying with the tax code is critical to running a business. Restaurant payroll is a system for calculating and managing the salaries of employees in a restaurant.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

Cheetah

NOVEMBER 4, 2021

The question for restaurant operators now is: What’s next? Can restaurants reshape their relationships with 3rd-party delivery apps for the better, or will they be buried under incomprehensible charges and over-itemized bills? New Law Demands Transparency from 3rd Party Delivery Apps. Why Itemized Bills Are Good for Restaurants.

Delivery 148

Delivery Cash Management Restaurant Law Mobile Ordering 148

SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. Most restaurant guests know to tip in full-service restaurants. That doesn’t mean they fully understand how tips factor into a restaurant’s financials or server’s take-home pay.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Restaurant365

DECEMBER 11, 2020

The year 2020 prompted enormous changes in the restaurant industry. The events of this year made running a lean, streamlined restaurant business a necessity to survive the many shifts. As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term.

2021 136

2021 Cash Management Management Management 136

Focus POS

SEPTEMBER 17, 2020

Restaurants that gain a significant portion of their revenue from alcohol sales have been hit the hardest, with many social distancing regulations calling for a ban on alcohol sales indoors. Now, many restaurants that offer alcohol are jumping on this trend. Here’s how you can cash in on this trend: State Regulations Vary.

License 162

License Restaurant Law Online Ordering Uniforms 162

SpotOn

MAY 6, 2024

Whether in the hamlets of upstate or the restaurant-dense thicket of New York City, the Empire State is home to many minimum-wage workers. What does this mean for restaurants? Restaurant staff are tipped food service employees, meaning their minimum wage requirements are different. Service Employee $12.50 Minimum wage $16.00

2024 52

2024 Cash Management Restaurant Law Small Business 52

Modern Restaurant Management

APRIL 2, 2020

“Cash or card?” Although the average American still carries cash in their wallet and uses it for nearly one-third of transactions, cashless restaurants are on the rise. For many restaurant owners, the main incentive to go cashless is, first and foremost, to increase the bottom line. Reasons to Go Cashless.

Cash Management 148

Cash Management Mobile Ordering Fast Casual Point of Sale 148

Modern Restaurant Management

MARCH 3, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. The law went into effect on January 1, 2020. Litigation. The bill was approved by the City Council on January 23, 2020.

2020 111

2020 Restaurant Law Employee Relations Mobile Ordering 111

7 Shifts

NOVEMBER 16, 2021

There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. At the end of the day, the goal is to make sure their employees are happy, paid fairly, and following the laws when it comes to tips. If not, the restaurant must make up the difference. Table of Contents.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

Modern Restaurant Management

MARCH 10, 2021

After a rough 12 months for the restaurant industry, the pending eligibility of workers to get the COVID-19 vaccination shines a brightening light toward the end of the tunnel. Restaurant management must step carefully in proceeding, however, considering many regulations that come into play around workplace wellness program incentives.

Restaurant Law 219

Restaurant Law Cash Management Transportation Information 219

Cheetah

DECEMBER 2, 2021

With a Covid-induced labor crisis in the background, many restaurants explored methods like ‘no tipping’ and ‘auto-gratuity’ in an attempt to battle the crisis and create a better working environment for restaurant staff. A good system will also help staff manage their personal cash flow. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

Cheetah

DECEMBER 1, 2021

With a Covid-induced labor crisis in the background, many restaurants explored methods like ‘no tipping’ and ‘auto-gratuity’ in an attempt to battle the crisis and create a better working environment for restaurant staff. A good system will also help staff manage their personal cash flow. Toast - Tipping within Your POS.

Cash Management 78

Cash Management Restaurant Law POS Employee Relations 78

7 Shifts

JANUARY 23, 2020

Are you opening a restaurant in 2020? This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Advice for opening a restaurant from restaurateurs 1.

2020 335

2020 Hiring Cash Management Education 335

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 194

Front of House Back of House Restaurant Law Food Safety 194

Restaurant365

NOVEMBER 18, 2021

How you run and track your payroll accounting has a significant impact on restaurant operations. From hiring and onboarding to running employee payments and paying taxes, payroll touches on many different parts of a restaurant business. You order time in your scheduling system. Simplifying tracking labor and payroll data.

Employee Relations 148

Employee Relations Cash Management Point of Sale Front of House 148

Harbor Touch

NOVEMBER 21, 2022

Additionally, each state, county, and city has different laws and regulations regarding alcohol sales. On the contrary, if the area already has restaurants and cafes, it’s an excellent opportunity to open a bar since you won’t have too much competition. There may be special licenses or permits you will need in order to open your bar.

Bar 78

Bar License Restaurant Law POS 78

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. "We urge federal policymakers to dive into it to determine how best to devise support for small businesses like restaurants that are clearly on the ropes. ’s stock price performance.

Mobile Ordering 179

Mobile Ordering Restaurant Law Seating Customer Service 179

Restaurant365

JUNE 9, 2020

As your restaurant business begins to recover from restrictions put on it due to COVID-19, it is crucial to assess your financials and strategize your costs. By generating a budget for your controllable costs , you can create a clearer path for your cash to move. Create a restaurant budget. Manage your cash flow.

Cash Management 97

Cash Management Management Management Small Business 97

Restaurant365

MAY 7, 2020

Most states have issued executive orders that provide specific requirements that must be followed in order to reopen dining rooms. In adapting your restaurant business for a new short-term normal, keep the following guidelines in mind. Thoroughly sanitize your entire restaurant, especially if you were completely shut down.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

JANUARY 28, 2021

Due to the COVID-19 pandemic, restaurant owners scrambled to adjust to new laws, procedures and safeguards. Now that most restaurants have opened their doors, they’re realizing that the landscape has changed. Now that most restaurants have opened their doors, they’re realizing that the landscape has changed.

Cash Management 177

Cash Management Restaurant Law Training Take-out 177

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. High-end restaurants that tend to have a pricier menu should look to add more affordable items. Rid yourself of the non-essentials, get back to the basics, and work smart.

Social Media 211

Social Media Food Safety Cash Management Kitchen Safety 211

ChowNow

MARCH 10, 2021

When you’re researching online ordering providers like ChowNow for your restaurant, you’re bound to have questions. Frequently Asked Questions About ChowNow for Restaurants: The Basics. ChowNow builds restaurants their very own online ordering systems. Is ChowNow good for restaurants? .

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Hot Schedules

MARCH 27, 2020

Relief Funds Raising Money to Help Restaurant Employees. Nonprofit organizations across the country are accepting donations to support restaurant employees impact by Coronavirus (COVID-19). The One Fair Wage campaign is a non-profit that advocates against sub-minimum-wage laws for tipped service industry workers.

Employee Relations 148

Employee Relations Cash Management Beverage Restaurant Law 148

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

EATER

NOVEMBER 19, 2020

Plus, the New York Times calls for a restaurant bailout, and more news to start your day A lawsuit alleges managers at a Waterloo, Iowa plant ignored safety concerns, while holding a betting pool on how many workers would get sick. The New York Times editorial board is calling on the Senate to pass federal aid for restaurants.

Management 108

Management Management Kitchen Safety Cash Management 108

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers.

Mobile Ordering 116

Mobile Ordering Customer Service Food Order Online Ordering 116

Lavu

JANUARY 21, 2020

An efficient back-office plays a critical role in the success of a restaurant. As a restaurant owner, being aware of your business’s financial health is an important factor in ensuring that you are not running your business blindly. This includes the revenue of the restaurant, cashflow, inventory levels, and income statements.

Cash Management 78

Cash Management Point of Sale Inventory Information 78

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. Easy menu design and setup.

2020 117

2020 Management Management Mobile Ordering 117

Xtra Chef

DECEMBER 18, 2019

And what better way to celebrate than offering gift cards for your restaurant. They’re a great way to boost cash flow, while beefing up your customer base and encouraging repeat visits (a win-win-win, right?). Gift cards are a risk-free way to generate revenue for your restaurant. Immediate Cash Flow.

Cash Management 82

Cash Management POS Website Management Restaurant Law 82

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. But while limited dining options are available, people have shown an increased desire to help out independent restaurants.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

Ken Burgin

NOVEMBER 15, 2021

The wine list is an essential part of your restaurant or hotel beverage service, so let’s apply intelligent design and business thinking to increase profits and ensure it appeals to the greatest number of people. The law of supply and demand applies to wine as well as commodities – as prices rise, demand goes down.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

EATER

FEBRUARY 17, 2023

From the creator fund to sponsored content and upstart new businesses seeking to capitalize on a newly massive social media following, influencers are cashing in. Sometimes, a small operator is fully capable of managing a normal volume of orders but doesn’t have the capacity to handle an unexpected online onslaught.

Social Media 100

Social Media Influencer Food Kitchen Safety 100