ChowNow

JUNE 12, 2025

A lot of operators still might not do it, though, either because they underestimated how important it really is, or they felt overwhelmed by the math it takes to get accurate numbers. Knowing the true cost per serving means you’re not guessing where to set menu prices. Every smart pricing move starts here.

Operations 195

Operations Food Supply Seasonal Menu Pricing 195

Restaurant Business

JUNE 20, 2025

Restaurants less so How the owner of Krystal and Logan's Roadhouse makes it work Financing Olive Garden sales surge on delivery and free take-home meals Same-store sales rose 6.9% Same-store sales at the Italian casual-dining chain spiked 6.9% same-store sales decline in the same quarter a year ago.

Delivery 242

Delivery Fast Casual Leadership Point of Sale 242

Modern Restaurant Management

JUNE 27, 2025

A Dilemma of “Super Size” Proportions Amid rising food prices and shifting consumer preferences, the restaurant industry is facing a dilemma of “super size” proportions. chain sales grew just 3.1 percent menu-price inflation rate. At the same time, U.S. percent in 2024 — falling short of the 4.1

Loyalty Program 371

Loyalty Program Customer Experience Customer Service 2025 371

ChowNow

APRIL 15, 2025

Think of them as your restaurants vitals: they help you monitor the health of your business in real time, so you know where to adjust operations before problems become expensive. Lets dig deeper into the 11 Key Performance Indicators every restaurant operator should track and know.

Operations 195

Operations Email Marketing Point of Sale Online Ordering 195

Perfect Daily Grind

JUNE 29, 2025

Prices for green coffee have surged, operational expenses continue to climb, and economic pressures show no sign of easing. At the same time, coffee consumers are growing more price-sensitive. Meanwhile, others are considering passing some of the burden onto consumers through higher coffee shop prices.

Pricing 137

Pricing Customer Experience Sustainability Supplies 137

Culinary Cues

MARCH 10, 2025

Every cook, at least every serious cook, seems to want to work in one of those exceptional fine dining or cutting-edge experimental operations that are depicted in shows like Chefs Table or The Bear. But is this the best way for a young cook to set the stage for a long, successful career in the kitchen?

Hotels 376

Hotels Fine Dining Seasonal Menu Healthcare 376

ChowNow

FEBRUARY 12, 2025

Whether youre an independent operator or part of a small chain, visibility is everything. Now, lets start with the first step every restaurant operator should take when launching a marketing campaignknowing their market inside and out. Thats why a strong marketing strategy is the key to staying ahead.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

DECEMBER 31, 2024

Read on for predictions from industry insiders that include chili crunch, black limes, newstaglia, stealth health, and elevated snacking. Culinary and Cocktail Trend Forecasts Kimpton is returning with its annual Culinary + Cocktail Trend Forecast highlighting predictions from its global team of restaurant and beverage talent.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Perfect Daily Grind

JULY 1, 2025

Around the world, headlines are warning consumers that a sharp increase in coffee shop prices is a real possibility. However, this narrative oversimplifies the complex web of operational costs that shape retail prices in the coffee sector. You may also like our article on how much coffee shops should raise their prices.

Pricing 90

Pricing Operations Café Consumer Goods 90

ChowNow

MAY 23, 2025

When you decided to open a restaurant, you probably didnt picture yourself glued to spreadsheets or tracking the price of eggs, but keeping an eye on the numbers is how you stay open year after year. A spike in food costs, a drop in sales volume, or one slow season can wipe out months of hard work. What Are Restaurant Profit Margins?

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

7 Shifts

OCTOBER 28, 2024

One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. It just goes to show how important drink pricing and cost management are to maximizing profits. Start by tracking all the income your bar generates, including sales from drinks, food, and any additional services.

Point of Sale 195

Point of Sale Merchandise Seasonal Menu Bar 195

ChowNow

MARCH 27, 2025

Without KPIs, spotting inefficiencies in your workflow is nearly impossibleleaving you without the data needed to make informed decisions and grow your online sales. How to improve it Streamlining kitchen operations is key to reducing prep time. This eliminates the chance of human error and ensures orders move straight to the kitchen.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

ChowNow

MARCH 7, 2025

When used strategically, customer data can help you personalize marketing, streamline operations, and create a better dining experience for your guests. The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. It improves operational efficiency. You can increase revenue.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

ChowNow

FEBRUARY 28, 2025

For restaurant operators, this presents both an opportunity and a challenge: how to implement an online ordering system that maximizes revenue while maintaining control over their customer relationships. Since 2014, online ordering has grown 300% faster than dine-in and now accounts for roughly 40% of restaurant sales.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

EATER

DECEMBER 20, 2024

Over the course of nearly 40 years in operation, Plaza Mayor says it has made no tweaks to its pan dulce recipe. At the highest point of this mound of goodies is a signature candied fig.) outside Plaza Mayor, an unassuming bistro in a historic but weathered neighborhood of Buenos Aires.

Point of Sale 269

Point of Sale Merchandise Pricing Seasonal Menu 269

ChowNow

MARCH 13, 2025

Managing delivery orders shouldnt feel like running an obstacle course, but for many restaurant operators, thats exactly what it is. A centralized system that pulls in orders from every platform, streamlines operations, and eliminates the need for multiple screens and logins? Are delivery prices aligned with in-house costs?

Delivery 195

Delivery Food Food Order Point of Sale 195

ChowNow

FEBRUARY 13, 2025

Most of the restaurant technology tools operators use every day were first introduced years ago, but it wasnt until the 2020 Tech Boom, brought on by COVID-19, that widespread adoption became essential. Identify your biggest pain points. Are you aiming to speed up service, cut labor costs, or increase online sales?

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

MAY 23, 2025

POS Vendors Point-of-sale (POS) systems play an obviously foundational role in daily restaurant operations, making them a prime target for hackers looking to do damage. Upon activation, the malware automatically locks POS systems, bringing operations to a halt for dozens or even hundreds of restaurants. Also rising?

Online Ordering 282

Online Ordering POS Small Business Employee Relations 282

ChowNow

MAY 23, 2025

It blends sales data, food cost, and menu psychology to help you stop guessing and start making decisions that grow your margins. These are candidates for portion adjustments or pricing tweaks. What Is Menu Engineering and Why Should You Care? Menu engineering is the process of using data and design to make your menu more profitable.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

ChowNow

FEBRUARY 21, 2025

For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations. For operators, restaurant apps mean higher sales, greater customer retention, and smoother day-to-day operations.

2025 195

2025 Loyalty Program Mobile Ordering Online Ordering 195

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

APRIL 11, 2025

When delivery app orders sync with your point of sale, youre not just saving timeyoure improving order accuracy, speeding up the process, and getting cleaner reporting. With 70% of US diners ordering takeout once a month, operators cant afford to let these issues slide. But there are some drawbacks.

POS 195

POS Online Ordering Demo Point of Sale 195

Perfect Daily Grind

JUNE 13, 2025

Hacienda La Esmeralda won all three main categories, a first for the competition, and achieved record-breaking scores of 97 and 98 points for its natural and washed Geshas, respectively. This set the precedent for future astonishing auction prices, which have since surpassed US $10,000/kg. The BoP auction will take place on 6 August.

2025 155

2025 Point of Sale Café 2024 155

Restaurant Business

JULY 8, 2025

deals this week as fast-food pizza chains work to reverse stubbornly weak sales. deals this week as fast-food pizza chains work to reverse stubbornly weak sales. price point. The offers come two weeks after Pizza Hut introduced a line of premium Hut Lover’s Pizzas, each priced at $12.99. By Jonathan Maze on Jul.

Leadership 227

Leadership Point of Sale Fast Casual Email Marketing 227

Perfect Daily Grind

JULY 6, 2025

As the C price remains volatile, reaching record highs earlier this year and recently settling below US $3/lb, commercial-grade coffee has taken a significant hit. Specialty coffee operates outside the C market, but it is heavily influenced by broader market movements. lb in February 2025.

Pricing 99

Pricing Retail Consumer Goods 2025 99

ChowNow

MAY 16, 2025

Understanding what customers order, when they order, and how often is an untapped goldmine of information for restaurant operators. Using that data can help you answer questions like: Are we pricing our bestsellers too low or overpricing items customers arent buying? What do repeat orders say about our customer preferences?

Ordering 195

Ordering Online Ordering Seasonal Menu Point of Sale 195

Squirrel Systems

FEBRUARY 13, 2025

As a restaurant operator or owner, youre no stranger to the challenges of running a successful business. From improving customer satisfaction to managing inventory, every day presents a new opportunity to optimize operations. In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system.

2025 93

2025 POS Technology Operations 93

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. So much data is generated at every point within a restaurant, whether fast casual or fine dining. For the first part, click here and for the second part, click here.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

MARCH 3, 2025

For a deeper dive into brand messaging, strategy, and authenticity, creating unified guest experiences, and the orchestration of physical and experiential touchpoints, Modern Restaurant Management (MRM) magazine reached out to The Plaid Penguin’s Founder and Sir Idea Man Joe Haubenhofer. A strong restaurant brand goes beyond a logo.

Social Media 251

Social Media Customer Experience Email Marketing Loyalty Program 251

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. Those priorities include increased marketing and sales efforts alongside new benefits and programs to attract and retain staff.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

The Rail

DECEMBER 2, 2024

Today, more than ever, restaurants are turning to custom-built apps to improve convenience, streamline operations, and foster customer loyalty. Building a food delivery app for your restaurant can help you expand your reach, streamline operations, and foster customer loyalty. If so, you’re not alone. from 2023 to 2030.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Perfect Daily Grind

JUNE 19, 2025

As the C price dips to multi-month lows, this challenge may become easier to achieve. New York City, New York, US) Wed, 18 Jun – Coffee futures drop to multi-month lows as illycaffè CEO projects arabica prices to stabilise at US $2.50 cents/lb – the lowest price since late January.

2025 122

2025 Café Events Sustainability 122

Lavu

FEBRUARY 28, 2025

Start by analyzing these Top 7 POS Sales Reports to know where your restaurant is headed. These reports help you understand sales trends, manage inventory, optimize staffing, and improve customer satisfaction. Sales Exceptions Reports : Spot voids, refunds, and discounts to minimize losses and detect irregularities.

POS 78

POS Point of Sale Cash Management Inventory 78

ChowNow

MARCH 20, 2025

Instead of manually updating prices, items, and descriptions across your website ordering and third-party delivery apps, this software allows you to make changes in one place and sync them everywhere instantly. Incorrect pricing can cut into margins, and outdated offerings can cost you canceled orders, negative reviews, and lost revenue.

Menu 195

Menu Management Management Online Ordering 195

Perfect Daily Grind

JUNE 15, 2025

Current market challenges mean it’s never been harder to operate a coffee business – and this includes marketing and branding. High and volatile green coffee prices , along with increasing operational costs, are creating a more competitive market. This underscores the lucrative new opportunities for coffee brands.

Marketing 137

Marketing Email Marketing Social Media SEO 137

ChowNow

FEBRUARY 28, 2025

Optimize Your Restaurants Online Presence Your restaurants online presence is often the first touch point for potential guests, so make it count. This includes hours of operation (including holiday updates), your website link, phone number, and menu. Here are two ways to make a big impact on your local SEO. Upload high-quality photos.

2025 195

2025 Email Marketing Social Media Loyalty Program 195

Perfect Daily Grind

JUNE 27, 2025

Earlier this week, Starbucks denied reports that it’s seeking a full sale of its China operations. Earlier this week, Starbucks denied reports that it’s seeking a full sale of its China operations. The sale comes off the back of Starbucks’ continued market struggles in China. Exports reached US $1.28

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2025 Workshop Events Point of Sale 103