Goliath Consulting

APRIL 5, 2025

Efficient Seating and Ordering Process Minimize wait times and ensure smooth transitions from arrival to seating. Handing out loyalty cards, promotions, or small tokens of appreciation can also enhance the exit experience. Positive online interactions can turn a great experience into valuable word-of-mouth marketing.

Customer Experience

ChowNow

APRIL 15, 2025

Restaurant KPIs are numbers that go beyond basic accounting to help you see how every part of your business is performingfrom your profit margins to your guest experience. Instead of relying on gut feelings and guesswork, they give you clear, measurable data you can track over time to meet your key business objectives.

Operations

ChowNow

MARCH 27, 2025

One way to offset costs and give you more breathing room for pricing is by encouraging guests to place orders through direct website ordering. Choosing the right menu pricing method is crucial for setting prices that align with your business goals and customer expectations. And value doesnt stop at the plate.

Pricing

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? For example, dont host a parking lot cookout if your parking lot is relatively small or you share the spaces with other businessesalthough it never hurts to ask if they would like to participate in the event and promote their store.

Events

Harbor Touch

MARCH 18, 2025

From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Our goal is simple: give you tools to streamline operations, cut costs, and grow your business without burning out. One pro we know tested a cook with a plate this order challenge under a timer.

Management

Modern Restaurant Management

NOVEMBER 19, 2024

I often travel alone as a result of my career, and business travel is changing too: for many companies, having large numbers of employees traveling isn’t financially prudent – but being a solo diner doesn’t mean our expectations around our dining experience have changed.

Customer Experience

The Rail

JUNE 11, 2025

Consider foot traffic, parking availability, nearby businesses, and zoning regulations. Talk to local business owners, visit during peak and slow hours, and imagine what your day-to-day operations would look like there. Start early and cast a wide net, using both online platforms and local job fairs.

Management

Restaurant Business

JUNE 27, 2025

But learning how to make his wife a great bagel ended up creating a business, Jeff’s Bagel Run, which now has 15 locations and is franchising. Jeff had nailed bagel making by then, and started selling his bagels online, using social media. “The The couple began to build a slow and steady business. By Lisa Jennings on Jun.

Fast Casual

Squirrel Systems

FEBRUARY 3, 2025

Takeout Specials Super Bowl Sunday is a peak day for takeout orders, so be sure to offer a dedicated takeout menu for those who prefer to enjoy the game at home. By using a platform like TouchBistro Online Ordering, you can streamline orders, avoid third-party commissions, and handle more orders efficiently.

Social Media

Restaurant Clicks

JULY 23, 2025

Across the state, you’ll find small shacks, roadside joints, and local hangouts where the smoke never stops and the flavors stay true to tradition. The list is based on online reviews, local opinions, and overall popularity across the state. Kibbs also serves rib tips, smoked bologna, and burgers, all made to order.

Back of House

SpotOn

DECEMBER 11, 2024

Like many successful restaurant brands, fast casual restaurants offer online ordering, delivery, and custom-branded apps, using these tools to grow and connect with their customer base. For fast casual guests who prefer on-premise dining, they'll find limited seating options and a pared-back dining room.

Fast Casual

Restaurant Clicks

JULY 19, 2025

The portions are generous, and the outdoor picnic table seating adds to its relaxed, down-home feel. It remains one of those places that keeps Alabama’s small-town BBQ spirit alive. #29 The chain started small and has grown while staying true to its roots in Central Alabama, especially in Alexander City.

Back of House

Lavu

JUNE 6, 2025

This guide breaks down 28 proven strategies that help cut unnecessary expenses, streamline operations, and boost profitability—whether you manage a small café or a multi-location chain. Focusing on making more money is essential to keep your business successful in the long run.

Loyalty Program

Modern Restaurant Management

MARCH 11, 2025

"The pandemic forced the restaurant industry to reinvent itself overnight, moving from a primarily in-store dining experience to an omnichannel, digital-first business. " As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry.

Loyalty Program

The Restaurant Group

NOVEMBER 20, 2024

Enhance Your Online Presence Create a User-Friendly Website In today’s digital age, your website is your storefront. Happy hours, lunch specials, or early bird discounts can fill seats that might otherwise remain empty. Collaborate with Local Businesses Partner for Cross-Promotions Offer joint deals with nearby shops or services.

Loyalty Program

Lavu

JULY 25, 2025

Unlike traditional setups, modern solutions offer advanced features like mobile ordering, integrated payments, taproom analytics, and automated inventory tracking—all tailored to brewery workflows. Small and large businesses are upgrading to POS systems that operate on iPads and iPhones for more perks while spending less money.

Brewery

Perfect Daily Grind

JUNE 6, 2025

It also means that coffee can be transported in Flexible Intermediate Bulk Containers (FIBCs, also known as “super sacks”), allowing for more streamlined bulk ordering. The petition asserts that tariffs reaching up to 46% will compromise coffee quality and put small businesses at risk. Available online and at select retailers.

2025

Modern Restaurant Management

MARCH 25, 2021

Throughout her career, Ellen Linardi has been driven by the passion to build products that help small businesses hold their own against big companies.That desire fueled the Global Head of Product for Clover and her team to help restaurant owners struggling during the pandemic pivot operations and compete in the now digital-first world.

Mobile Ordering

Modern Restaurant Management

AUGUST 5, 2021

As the world grapples with the next wave of COVID-19, businesses are confronted with product and labor shortages, a sudden increase in ecommerce and a variety of shifting consumption patterns. Expect to see more self-ordering kiosks already present at Taco Bell, Panera and McDonalds.

Food Truck

Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint.

Front of House

Modern Restaurant Management

MARCH 31, 2021

The pandemic has left restaurateurs around the world scrambling for ways to diversify their product offerings and continue to attract business. In a time when uncertainty abounds and cost-effectiveness is essential, businesses that can still offer their clients a safe, comfortable place to retreat will be that much closer to survival.

Customer Service

Modern Restaurant Management

JUNE 24, 2021

Day-to-day demands – coupled with all of the FOH and BOH duties – can be simply too overwhelming for many small restaurant owners. Think for a moment about your restaurant’s current online presence. Can they view your menu online? Google Rankings and Google My Business. Can customers find you?

Marketing

Modern Restaurant Management

JUNE 11, 2020

Now that states are beginning to loosen their lockdown restrictions and reopen small businesses like restaurants, it’s fair to wonder how drastically the dine-in experience will have to change to accommodate the new safety requirements. Perhaps you can maximize outdoor seating that makes people feel more comfortable and safe.

Customer Experience

Modern Restaurant Management

JULY 22, 2021

Not to mention that after practicing social distancing for over a year, not everyone will be thrilled to go back to tight seating arrangements indoors. Online Ordering Will Continue to Thrive. The COVID-19 pandemic forced both sides to embrace new digital communication tools for making reservations and placing orders.

Allergens

Modern Restaurant Management

AUGUST 19, 2020

A number of restaurant and retail store owners in the city of Pasadena have quietly established the nation’s first dense “face-pay” network, top video.These small business owners have embraced an advanced facial recognition technology that lets their customers make secure, hands-free purchases using only their faces.

Kitchen Safety

Modern Restaurant Management

DECEMBER 17, 2020

Heading into the winter months, restaurants will be challenged even further as the revenue streams that have been keeping them afloat during the summer and fall such as outdoor dining and patio seating will see fewer customers with inclement weather and colder temperatures.

Back of House

Modern Restaurant Management

OCTOBER 28, 2020

The floor plan of a seating area should not only make it easy for employees and patrons to observe social distancing guidelines, but the foot traffic flow should also make sense. Move tables away from high-traffic areas, such as bathrooms and service stations, in order to minimize contact. — to reduce touchpoints.

Outdoor

7 Shifts

JULY 16, 2021

Write a Coffee Shop Business Plan. This step and research component is the foundation behind your business, and should be taken seriously! Visit them to learn more about what drives their business. Do they serve just coffee or small foods as well? Do they have indoor seating or are they takeout-only? Create a Menu.

License

Modern Restaurant Management

AUGUST 17, 2020

Thirty-nine percent of those in the US and 36 percent in the UK ordered more frequently from their local restaurant than before the crisis. "Throughout Ninety-five percent of Americans and 87 percent of those in the UK noted they often ordered take-out before stay-at-home orders began. Mixed take-out bag.

2020

Modern Restaurant Management

APRIL 15, 2020

How have your business operations changed since COVID-19 outbreak? What have you done to pivot the business model? Collins : We initially shifted our focus to a QSR mentality as our new business model. Wahlberg : For us at Wahlburgers, we were fortunate to have already had the foundation built for online ordering and takeout.

Food Safety

Modern Restaurant Management

JANUARY 11, 2024

When working in a restaurant, management must utilize a variety of skills to run a successful business. Throughout my decades of working with restaurant and small business owners, these are four areas I always speak with clients about so they can be successful in their roles. Keep calm in these situations.

Management

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology

Modern Restaurant Management

FEBRUARY 18, 2020

We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering

Modern Restaurant Management

MAY 21, 2020

Though expecting business as usual to be ‘usual’ is a little far fetched, many restaurants are opting for innovative ways to counter the virus – some even becoming part of the solution. Here’s a quick checklist to help you make safe choices while ensuring business continuity: Redesign Your Offerings.

Social Media

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. The importance of making guests feel comfortable. Most Important safety initiatives.

2020

EATER

OCTOBER 15, 2020

Still struggling to recoup shutdown losses, businesses now must survive the harsh blow of cold weather It happened around Labor Day weekend, the spiritual end of Midwestern summer. After a brutal six months for the restaurant business, things are only about to get worse: Winter is coming.

Outdoor