Ken Burgin

DECEMBER 19, 2021

. – and they often find Coffee Pedaler through Matt’s clever use of Google mobile location advertising. Managing ordering and cost control Rosters, recruitment and staff management Financial management and bookkeeping – anything outsourced? Subscribe to Hospo Reset Podcast on Apple Podcasts.

Equipment 114

Equipment Mobile Ordering Social Media Recruiting 114

Aaron Allen & Associates

MARCH 3, 2022

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities.

Management 120

Management Management Mobile Ordering Point of Sale 120

Cheetah

JANUARY 27, 2022

While it’s meant to make our lives easier, restaurant technology can still be time consuming and increasingly complex. The time and skill set required to keep all your social media channels, website, POS and scheduling systems and other tech tools up to date and effective is becoming harder. The solution is outsourcing.

Social Media 78

Social Media 2022 Website Management Online Ordering 78

The Restaurant Times

MARCH 13, 2023

However, here are some of the top positions in the back-of-house that you’ll need to recruit for: Kitchen Manager: Ensures other BoH staff carry out their responsibilities and follow protocols. They supervise other chefs, create menus, and handle food order costs. During peak hours, the head chef might also act as a caller.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

APRIL 4, 2022

With more planned stops in cities across the country, the goal is to help industry leaders share their most pressing challenges and opportunities, and discuss how they’re using restaurant technology to meet and exceed them. The Restaurant Industry Is Embracing Restaurant Technology. Here are a few key takeaways from the day: .

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Lavu

JANUARY 21, 2020

Customers want to make their orders and have their food delivered as fast as possible. It makes the food ordering process more efficient and eliminates customer frustration over waiting in line to place their orders. The kiosk system of placing food orders has become a preference for customers, especially the millennials.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Restaurant365

JULY 29, 2021

Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps. Whether that was changing the scheduling of timing of your payments or changing order frequency to adapt to new inventory usage, it is time to revisit these terms.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

The Restaurant Times

SEPTEMBER 28, 2021

As more customers began ordering food online, third-party delivery applications became increasingly popular. While delivery opens up a whole new audience, that doesn’t imply you can just set up a ghost kitchen anyplace and expect orders to flow in. The COVID-19 pandemic has changed the food industry forever.

Kitchen Safety 52

Kitchen Safety Consumer Goods Mobile Ordering Delivery 52

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. In this digital age, ordering and delivering food online is becoming highly popular, and if restaurants have their own delivery system, they can get in on that action.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. He also previously worked with Taco Bell Corporation and Mobil Oil Corporation. New CEO at Boston Market.

Online Ordering 109

Online Ordering Hospitality Leadership Design 109

Mad Mobile

JUNE 7, 2024

In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd. These so-called digital natives have always had easy access to technology and, consequently, have become resistant to impersonal advertising strategies. Consider the ordering methods your business offers.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 211

Mobile Ordering Front of House Fast Casual Customer Service 211

The Restaurant Times

JANUARY 27, 2022

Now, restaurant businesses are counting on new technologies and creative digital solutions to deliver a breakthrough. On the other, many restaurants are adopting technology solutions to capitalize on the new opportunities. . Surviving The Omicron Wave With Technology In Restaurants. Contactless Technology .

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 102

Mobile Ordering Online Ordering Point of Sale POS 102

Restaurant365

JANUARY 27, 2022

Diners have embraced this new technology. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. A common guest complaint is that the wait time to order is too long. Improve Ordering Accuracy.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 138

Franchise Franchising Food Safety Kitchen Safety 138

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS.

2021 179

2021 Kitchen Safety Food Safety Mobile Ordering 179

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 151

Food Tip Distribution Guest Recovery Food Safety 151

Modern Restaurant Management

AUGUST 25, 2021

. “This year, in addition to our in-restaurant dining, we have leaned into digital ordering, third party delivery and packaging updates to serve our guests with greater convenience.” Daddy's Chicken Shack Plans National Expansion.

Franchise 165

Franchise Franchising Customer Experience Point of Sale 165

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

AUGUST 11, 2021

“Dave’s Hot Chicken is a rising star in the fast casual franchise restaurant sector, and we’re thrilled to be chosen as its technology partner to innovate and grow alongside the brand,” said Greg Dukat, CEO, Revel Systems. ” Main Squeeze Has New App. Main Squeeze Juice C.

Franchise 178

Franchise Franchising Fast Casual Sports 178

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. ” “SALIDO has gone to great lengths to incorporate our team’s feedback and ensure they can support EATALY’s complex hospitality technology needs,” said EATALY co-founder and CFO Adam Saper.

Fast Casual 127

Fast Casual Casual Menu Mobile Ordering 127

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. ( billion by 2028.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

Allergens 115

Allergens Kitchen Safety Guest Recovery Customer Service 115

Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. 2020 will be a year for significant changes in the restaurant and restaurant technology industry. Buck Jordan, CEO Miso Robotics.

2020 133

2020 Kitchen Safety Consumer Goods Point of Sale 133

Modern Restaurant Management

JUNE 8, 2020

Independent restaurant owners can visit usfoods.com/reopen to order a free reopening kit through June 19, 2020. It also connects customers directly to SGProof.com , the company’s ecommerce portal for online ordering and self-service. " Revention is HungerRush.

Guest Recovery 133

Guest Recovery Food Safety Employee Relations Mobile Ordering 133