Apicbase

SEPTEMBER 30, 2022

What ís new, however, is that affordable new technologies are increasingly tipping the scales towards greater profitability. Modern restaurant technology has made huge leaps in recent years, allowing workflows in both the front and back of house to be thoroughly improved. However, this technology is still in its infancy.

Technology 52

Technology Operations Inventory Food Order 52

Modern Restaurant Management

DECEMBER 21, 2023

As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology. What we’re seeing, however, is that technology adoption is less about solving “the staffing problem” as much as it is about enhancing the guest experience.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

DECEMBER 14, 2021

A survey by RTi Research found that of the 30 percent of consumers who used contactless payment for the first time during the pandemic, 70 percent reported they plan to continue using this technology. In addition, 75 percent of restaurant operators say recruiting employees was their top challenge, the highest level ever recorded.

2022 203

2022 Employee Relations Outdoor Fast Casual 203

Modern Restaurant Management

JUNE 21, 2021

Yet, nine in ten operators predict issues with recruitment at a time which is essential for our industry's recovery. With technology those orders could be processed in seconds. Mobile order and pay can easily slot into your team, and depending on the current set-up, the technology can be in place within just one day.

Mobile Ordering 186

Mobile Ordering Ordering Front of House Guest Recovery 186

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. The more staff you have to replace, the more money you have to spend on recruitment, and the more time you have to spend interviewing and training. Detailed instructions on how to use the POS system.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

Ken Burgin

DECEMBER 19, 2021

Managing ordering and cost control Rosters, recruitment and staff management Financial management and bookkeeping – anything outsourced? Social Media and Online Marketing – what works best? Social Media and Online Marketing – what works best? The highway billboards.

Equipment 114

Equipment Mobile Ordering Social Media Recruiting 114

OneDine

NOVEMBER 16, 2023

Technology: Implementing an efficient online ordering and delivery tracking system requires technical expertise and resources. Seamless Integration: OneDine’s platform seamlessly integrates with your existing POS system, eliminating the need for additional hardware or complicated setup.

Delivery 52

Delivery Customer Service Online Ordering Customer Experience 52

The Restaurant Times

FEBRUARY 22, 2022

Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation. Restaurant technology is evolving in ways never seen before, thanks to the introduction of artificial intelligence (AI). Restaurant Tech.

2022 98

2022 Front of House Cash Management Online Ordering 98

Aaron Allen & Associates

MARCH 3, 2022

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities. Payroll management .

Management 120

Management Management Mobile Ordering Point of Sale 120

Cheetah

JANUARY 27, 2022

While it’s meant to make our lives easier, restaurant technology can still be time consuming and increasingly complex. The time and skill set required to keep all your social media channels, website, POS and scheduling systems and other tech tools up to date and effective is becoming harder. The solution is outsourcing.

Social Media 78

Social Media 2022 Website Management Online Ordering 78

The Restaurant Times

MARCH 13, 2023

However, here are some of the top positions in the back-of-house that you’ll need to recruit for: Kitchen Manager: Ensures other BoH staff carry out their responsibilities and follow protocols. Head Chef: The head or executive chef oversees every member of the kitchen staff and every morsel of food that is prepared there.

Back of House 52

Back of House BOH Front of House FOH 52

The Rail

JULY 19, 2022

By Katie Sullivan, Contributor The restaurant industry has changed dramatically over the past few years largely due to factors like new technology, external influences (e.g. 1 - Technology. These technologies improve customer service and streamline restaurant processes making them more efficient. or front of the house (e.g.

Online Ordering 52

Online Ordering Front of House Food Supply Back of House 52

Restaurant365

APRIL 4, 2022

With more planned stops in cities across the country, the goal is to help industry leaders share their most pressing challenges and opportunities, and discuss how they’re using restaurant technology to meet and exceed them. The Restaurant Industry Is Embracing Restaurant Technology. Here are a few key takeaways from the day: .

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Restaurant365

JULY 29, 2021

For CFOs looking to address the labor crunch, one approach may be to reduce labor needs by leveraging restaurant technology. To optimize your managers’ time, restaurant groups may also consider implementing hiring tools to streamline recruiting, interviewing, hiring, and onboarding employees. Conclusion.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Restaurant365

DECEMBER 17, 2019

In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Technology Costs. Investing in restaurant management technology is an essential part of restaurant costs. Rent and Building Fees. Marketing Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Lavu

JANUARY 21, 2020

For small restaurant chains, they are using technological innovations to join the trend. With this becoming the norm, many restaurant owners are considering adding the kiosk technology in their business model. This is a guest-facing restaurant POS system where customers browse through a digital version of a restaurant menu.

Fast Casual 78

Fast Casual Point of Sale Customer Service Food Order 78

Restaurant365

JUNE 17, 2020

This would require aggregating sales data from your POS on an hourly basis, or even better, every 15 minutes. Known as intraday polling, this technology enables restaurant managers to make hourly Labor decisions based on the amount of current sales each day to reach optimal labor performance.

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

The Restaurant Times

OCTOBER 29, 2020

Attrition costs include recruitment costs, training of new workers , along with lost working hours due to scheduling inefficiencies and willful behavior on the part of the staff. Hiring a person who is not fit for a job role would only add to attrition and result in additional recruitment and training costs.

Loyalty Program 40

Loyalty Program Recruiting Hiring Online Ordering 40

7 Shifts

NOVEMBER 1, 2022

What to use it for: Any and everything: showcasing your food, behind-the-scenes looks at your kitchen, highlighting your hardworking team, or even recruiting staff. Many POS providers have this built in. It's great news for small businesses and those who don't have a lot of resources. There are a number of ways to do this.

Seating 221

Seating Email Marketing Marketing SEO 221

Open for Business

JUNE 15, 2023

Using technology to teach employees empathy can be an effective tool. It can also address recruiting challenges like high turnover and trouble finding quality candidates. In addition to working these ideas into staff training, it’s important for management to set an example. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

The Restaurant Times

SEPTEMBER 28, 2021

Of course, there are other methods to increase morale and inspire employees, but building a brand culture may be more challenging if you are not recruiting the best foodservice talent. . There is a lot of opportunity in the market if you take the time to plan effectively, get the right technology in place, and market your business properly.

Kitchen Safety 52

Kitchen Safety Consumer Goods Mobile Ordering Delivery 52

Lavu

NOVEMBER 1, 2023

Next, you should invest in reliable technology, such as a user-friendly website or mobile app, to streamline the ordering process for customers. Being adaptable, integrating technology, and delivering top-notch quality are the real game-changers. This gives you control over the delivery process.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Restaurant365

JULY 8, 2021

Employers are experimenting with how to overcome hiring challenges by using hiring technology and tools and other recruitment tactics. Standing out in a competitive labor field may require you to re-examine your hiring process. Track Your Labor Costs. Ask for a free demo of Restaurant365 today.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. What about when the server enters the wrong order in the POS and doesn't realize it until they get to the table? Use Restaurant Technology.

Operations 363

Operations Inventory Hiring Customer Service 363

Apicbase

JUNE 20, 2022

That’s why recruiting from within your existing customer database is an excellent plan. Technology makes your life and the lives of your franchisees easier. Therefore, selecting the right technology can give your franchisees a significant headstart and serve as their restaurant’s backbone in the long run.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Restaurant365

JULY 24, 2020

While the fees might be steep, you are leveraging proven technology platforms to connect with customers, receive online orders, and provide reliable delivery fulfillment. POS providers Toast and Square have recently launched their own delivery services, at costs they say are lower than some of the more established delivery providers.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

7 Shifts

SEPTEMBER 19, 2019

Tech-savvy: New technology and software is part and parcel of running a restaurant. You'll need to be tech-savvy with using POS hardware, scheduling tools , and other operational software. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money.

Management 284

Management Management 2019 Employee Relations 284

The Restaurant Times

JANUARY 27, 2022

Now, restaurant businesses are counting on new technologies and creative digital solutions to deliver a breakthrough. On the other, many restaurants are adopting technology solutions to capitalize on the new opportunities. . Surviving The Omicron Wave With Technology In Restaurants. Contactless Technology .

Fine Dining 52

Fine Dining Technology Point of Sale Online Ordering 52

Modern Restaurant Management

FEBRUARY 4, 2020

Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. This edition of MRM News Bites features Boston Market, Danu Partners, P.F. New CEO at Boston Market.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

7 Shifts

SEPTEMBER 26, 2022

In the ever-expanding landscape of restaurant tech , employees will become skilled to some degree with a variety of different technology and software tools on the job. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooking and Food Preparation. Your barista experience?

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) After recruiting and retaining staff, increasing sales volume is the second most expected challenge in 2024 (23.75% of respondents).

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 168

Franchise Franchising Food Safety Kitchen Safety 168

Modern Restaurant Management

MARCH 16, 2020

As online ordering and mobile delivery apps continue to gain popularity and diners increasingly expect technology-forward experiences, QSRs are challenged with finding new ways to quickly fulfill orders and keep customers – and their taste buds – satisfied. Fixed POS Terminals Account for Majority of Market Value.

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS.

2021 199

2021 Kitchen Safety Food Safety Mobile Ordering 199

Restaurant365

JANUARY 27, 2022

Diners have embraced this new technology. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu. Recruit your staff to help with testing as different smartphones may not provide the same experience.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148