The Restaurant Times

MARCH 13, 2023

The back-of-house (BOH) at a restaurant is the behind-the-scenes area of the restaurant — it works like an engine and keeps the restaurant going. A restaurant can improve the BOH operations to increase efficiency and overall performance. A restaurant can improve the BOH operations to increase efficiency and overall performance.

Back of House 52

Back of House BOH Front of House FOH 52

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) After recruiting and retaining staff, increasing sales volume is the second most expected challenge in 2024 (23.75% of respondents).

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

JANUARY 13, 2023

A large percentage of these investments are driven by food service industry startups that help businesses streamline BoH operations to reduce food waste. Soft Engine , 2022) Recommended reading: The Ultimate Guide to Lean F&B Management Restaurant Technology Statistics 91% say that automation of inventory would help their business.

2023 52

2023 Operations Management Management 52

Restaurant365

JULY 8, 2021

If you are successful at attracting customers back to your dining room, you need to have the right FOH and BOH team to support increased sales levels. Employers are experimenting with how to overcome hiring challenges by using hiring technology and tools and other recruitment tactics. Track Your Labor Costs.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

7 Shifts

MAY 31, 2021

For successful implementation of these processes, restaurants often rely on tools for accountability and optimization, including technology, templates, systems, and planners. What about when the server enters the wrong order in the POS and doesn't realize it until they get to the table? Areas of restaurant operations.

Operations 363

Operations Inventory Hiring Customer Service 363

7 Shifts

SEPTEMBER 19, 2019

Tech-savvy: New technology and software is part and parcel of running a restaurant. You'll need to be tech-savvy with using POS hardware, scheduling tools , and other operational software. A high turnover means you now have to recruit, select, and train new candidates, which takes time and costs money.

Management 284

Management Management 2019 Employee Relations 284

Apicbase

JUNE 16, 2023

You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews. Level 2: Daily Metrics Calculation with Technology Technology can automatically make calculations daily, per day part, per channel, and more.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52