Open for Business

JUNE 15, 2023

Empathy might not be part of your restaurant’s training program—yet. In fact, teaching empathy can be a helpful part of every restaurant training program. You can teach empathy in your restaurant’s training program by focusing on these five key areas: Active listening. After all, hospitality is a two-way street.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Restaurant365

JULY 29, 2021

Increased focus on restaurant loyalty programs or custom mobile apps. Many restaurants have taken advantage of some of the federal government’s forgivable loans as part of the Payroll Protection Program (PPP) or grants from the Restaurant Revitalization Fund (RRF). Rise of ghost or virtual kitchens targeting delivery-only sales.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Restaurant365

DECEMBER 17, 2019

In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Technology Costs. Investing in restaurant management technology is an essential part of restaurant costs. Rent and Building Fees. Marketing Costs. Hidden Costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

The Restaurant Times

OCTOBER 29, 2020

Attrition costs include recruitment costs, training of new workers , along with lost working hours due to scheduling inefficiencies and willful behavior on the part of the staff. Better growth opportunities, incentives, improving work culture, and introducing employee loyalty programs and can go a long way in controlling the attrition rate.

Loyalty Program 40

Loyalty Program Recruiting Hiring Online Ordering 40

Restaurant365

JULY 8, 2021

If you already offer a loyalty program or are considering implementing one, you can leverage that platform to encourage more in-restaurant dining. Employers are experimenting with how to overcome hiring challenges by using hiring technology and tools and other recruitment tactics. Track Your Labor Costs.

Point of Sale 78

Point of Sale FOH Fine Dining Online Ordering 78

Apicbase

FEBRUARY 29, 2024

54% of restaurants plan to spend more on technology in 2024. 85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Operators are getting used to the idea that restaurant technology goes beyond delivery apps and POS, and that new tools help increase profits.

2024 52

2024 Operations 2023 Loyalty Program 52

Apicbase

JUNE 20, 2022

Offering a referral program is another good idea to encourage your franchisees to help you find suitable candidates. That’s why recruiting from within your existing customer database is an excellent plan. Before we dive into the details, let’s look at a perfect example of a program for restaurant franchisees.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

Franchise 138

Franchise Franchising Food Safety Kitchen Safety 138

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

Mobile Ordering 211

Mobile Ordering Front of House Fast Casual Customer Service 211

Modern Restaurant Management

SEPTEMBER 14, 2021

Sandra (Sandy) Reinhardt: Vice President of Information Technology | 30 years. She moved to information technology in 1994 where she was instrumental in putting in the first network and email system for SBCI. She is now responsible for all aspects of technology across the Schostak family of companies and office.

Food 151

Food Tip Distribution Guest Recovery Food Safety 151

Modern Restaurant Management

MARCH 16, 2020

As online ordering and mobile delivery apps continue to gain popularity and diners increasingly expect technology-forward experiences, QSRs are challenged with finding new ways to quickly fulfill orders and keep customers – and their taste buds – satisfied. ” is becoming “How may I take your order?”

Mobile Ordering 102

Mobile Ordering Online Ordering Point of Sale POS 102

Modern Restaurant Management

AUGUST 25, 2021

Daddy's Chicken Shack plans for a national expansion offering a turn-key program including aHarrison restaurant design, technology-forward applications, comprehensive training program, expansive territories, and marketing tools to build a growing customer base. " Jack in the Box Relaunches Franchise Program.

Franchise 165

Franchise Franchising Customer Experience Point of Sale 165

Modern Restaurant Management

DECEMBER 28, 2020

Restaurant owners will lean heavily on technology that is intuitive, can be easily integrated with existing systems. Those that are continuing to prosper had their technological house in order prior to the pandemic. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS.

2021 179

2021 Kitchen Safety Food Safety Mobile Ordering 179

Apicbase

JUNE 16, 2023

You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews. Level 2: Daily Metrics Calculation with Technology Technology can automatically make calculations daily, per day part, per channel, and more.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52

Modern Restaurant Management

DECEMBER 31, 2019

We believe we will continue to see improvements in business models and technology that will advance the delivery experience for target audiences including logistics, restaurants and especially the consumer. 2020 will be a year for significant changes in the restaurant and restaurant technology industry. Buck Jordan, CEO Miso Robotics.

2020 133

2020 Kitchen Safety Consumer Goods Point of Sale 133

Modern Restaurant Management

JUNE 8, 2020

7010 – Paycheck Protection Program (PP) Flexibility Act of 2020 which extends provisions of the act to give more time to both use and pay back the funds. Similar to Just Salad’s Reusable Bowl program, its new carbon labeling initiative empowers consumers to make choices that protect our earth and species alike.

Guest Recovery 133

Guest Recovery Food Safety Employee Relations Mobile Ordering 133