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Finding the Right Customers for Your Restaurant Loyalty Program

Mad Mobile

In the past, generic loyalty programs were enough to encourage customer engagement. However, times have changed, and guests expect more from restaurant loyalty apps than ever before. In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd.

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How a Good Customer Loyalty Program Decreases Cart Abandonment

Focus POS

Fortunately, there are ways to combat this problem using a solution you may already employ: a customer loyalty program. An even better way is to make free delivery a perk of your customer loyalty program. Amazon Prime and other such programs have accustomed buyers to expect free shipping.

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The State of Full Service Restaurants

Modern Restaurant Management

POS and Payments : Restaurateurs wasted no time investing in new point-of-sale (POS) and payments solutions to help them navigate the pandemic. Not only did two-thirds (67 percent) of operators change their POS in the past year, but virtually all restaurants implemented some form of contactless payment.

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Reporting Best Practices in the Restaurant Industry

Modern Restaurant Management

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

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How To Recruit Great Franchisees For Your Restaurant Business (And Keep Them On Board) 

Apicbase

Offering a referral program is another good idea to encourage your franchisees to help you find suitable candidates. That’s why recruiting from within your existing customer database is an excellent plan. Before we dive into the details, let’s look at a perfect example of a program for restaurant franchisees.

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Restaurant Management Software: A Comprehensive Roundup

Aaron Allen & Associates

The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly. The best restaurant POS systems also come with features like inventory management, customer relationship management (CRM), menu management , and omnichannel ordering capabilities. Payroll management .

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93 Restaurant Industry Statistics Every Food Service Operator Needs to Know in 2024

Apicbase

85% of operators use POS data to engage with customers via text or email, while 60% use it for their loyalty programs. Square , 2024) After recruiting and retaining staff, increasing sales volume is the second most expected challenge in 2024 (23.75% of respondents). Toast , 2023) POS systems remain central to restaurants.

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