Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 151

2024 2023 Food Order 2013 151

Modern Restaurant Management

JULY 15, 2020

According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead. Financial Trends Insights.

2020 157

2020 Mobile Ordering Point of Sale Fast Casual 157

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 211

2024 Loyalty Program Cash Management Customer Experience 211

Restaurant Engine

MARCH 13, 2024

Trend: A Nod to Sustainability According to one study , your customers care about sustainability. Consider these statistics from the study: 90% of people say sustainability matters to them. Nearly 60% of people say that restaurant sustainability practices are somewhat influencing when choosing where to dine out.

2024 52

2024 Food Compost Front of House 52

7 Shifts

SEPTEMBER 6, 2022

Adults are always tired, so if you park a mobile concept serving caffeinated beverages (especially near colleges and offices), customers will certainly come. The cost of rent is rising. It remains difficult to fully staff a restaurant ; making food trucks can be the most logical concept to open in the current economy. Table of Contents.

Food Truck 195

Food Truck Food Seasonal Menu Mobile Ordering 195

Modern Restaurant Management

JULY 20, 2021

Falling outlets, rising sales. But sales have bounced back well over the first six months of 2021, and are now running ahead of 2019 levels. It’s not just young people driving sales in US. " Remarkable Resiliency. The key to the industry's recovery will be the strength of each daypart. foodservice industry.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. March Sales Decline. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 percent in March.

2020 168

2020 Fast Casual Point of Sale Online Ordering 168

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 175

2022 Food Supply Back of House Kitchen Safety 175

The Restaurant Times

JUNE 18, 2021

Queensway Group runs brands like KFC, Starbucks, Point A Hotels, Montagu Place, Ibis Styles, and the Sloane Club. Starbucks Curbside PIckup Source: Food Business News. Shakeel Jivraj is Head of Operations at Queensway Group, a family business founded in 1973, by his Grandfather, Nurdin Jivraj.

Franchise 98

Franchise Franchising Leadership Mobile Ordering 98

The Restaurant Times

NOVEMBER 20, 2021

The slowdown in the F&B sector due to the pandemic has compelled restaurant operators to think about better ways to sustain and grow their businesses in the future. Introducing online ordering systems, efficient menu engineering, and controlling food costs have further helped restaurants to boost their sales amidst the pandemic.

Loyalty Program 52

Loyalty Program Online Ordering Point of Sale Mobile Ordering 52

Restaurant365

NOVEMBER 19, 2019

With nearly half of the United States imposing higher minimum wages starting in 2020, restaurants also need to focus on optimizing labor costs (especially as a percentage of sales). By integrating POS system with an accounting and scheduling platform, labor and sales data can be used for smart forecasting. Finding and training staff.

Operations 92

Operations 2020 Mobile Ordering Social Media 92

Lavu

MARCH 25, 2020

Not surprisingly, sales for this category of restaurant have grown by 550% since 1999. Popular fast-casual restaurants like Miami-based Salsa Fiesta began serving brunch recently, and since implementing sales have grown five percent. This occurs when congestion slows the productivity of a particular point in the service process.

Fast Casual 60

Fast Casual Casual Point of Sale Online Ordering 60

Restaurant365

JULY 29, 2021

The restaurant industry saw new trends like: Increased sales for take-out and delivery. Use of automation and self-service for both in-store ordering and drive-thrus. Increased focus on restaurant loyalty programs or custom mobile apps. Rise of ghost or virtual kitchens targeting delivery-only sales.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Mad Mobile

MARCH 1, 2024

From server robots to ordering kiosks in fast food establishments, it seems like there’s always a new gimmick trying to get your attention. But data shows that it’s more than just about the flashy toys. In the first model, customers have access to kiosks or tablets at the table and can place orders and payout at their convenience.

Seasonal Menu 40

Seasonal Menu POS Loyalty Program Customer Experience 40

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. “We are very excited about our partnership with SaverLife. .

Franchise 196

Franchise Franchising Fast Casual Point of Sale 196

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchise 116

Franchise Franchising Loyalty Program Kitchen Safety 116

The Restaurant Times

NOVEMBER 15, 2021

Restrictions imposed on restaurants as a result of the coronavirus outbreak, on the other hand, have led several to reassess their strategies for reaching and sustaining operating efficiency. It can be difficult to maintain your restaurant sales in the face of tough competition and swiftly shifting trends. Source: Unsplash.

Loyalty Program 52

Loyalty Program Online Ordering Social Media Point of Sale 52

The Food Corridor

JUNE 3, 2020

For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms. For many, it has become essential, rather than simply forward-thinking, to get on board with online ordering, delivery, and ecommerce platforms.

Food 87

Food Online Ordering Food Order Customer Service 87

Apicbase

AUGUST 19, 2022

Guests are so used to the convenience of digital tools and mobile technology in their daily lives that they expect the same smooth digital experience as soon as they step foot in a hotel lobby. Every article about technology for the hospitality industry seems to start with a similar statement. We disagree. And that is a good thing.

Hotels 52

Hotels Technology Hospitality Back of House 52

Mad Mobile

FEBRUARY 22, 2024

It is essential to the success of your restaurant that you understand how to utilize technology to provide your guests with digital ordering options, improve the efficiency of kitchen automation, and give guests the power to order what they want when they want it. 65% 65% of customers prefer self-service kiosks. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. Ono Food Co. Ono Food Co.

Food Truck 112

Food Truck Customer Service Customer Experience Front of House 112

Modern Restaurant Management

MAY 24, 2024

It increases the restaurant sales and builds a loyal customer base. Hence, we need to understand the key aspects of developing a loyalty program to increase restaurant sales and explore the ways that can be adopted. This kind of repeated business is a source of stable revenue essential for improved financial health.

Loyalty Program 151

Loyalty Program Point of Sale Email Marketing Customer Experience 151

Modern Restaurant Management

DECEMBER 20, 2023

With growing awareness of climate change and sustainability, some restaurants were seen as lagging in adopting eco-friendly practices and minimising their carbon footprint. As with most other industries, the biggest talking point for restaurants in 2023 has been artificial intelligence. Here are some of their insights.

2023 186

2023 Loyalty Program Mobile Ordering Consumer Goods 186

Modern Restaurant Management

JANUARY 2, 2024

We've reached a point where we're recognizing the value and limits of these technologies. And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences.

2024 189

2024 Fast Casual Insurance Food Safety 189

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 210

Mobile Ordering Front of House Fast Casual Customer Service 210

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) These days, we store our photos, stream our movies, and even run our businesses in the cloud. Food delivery is nothing new, of course. billion by 2027.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. PYMNTS reports that about 55 percent of restaurants have adopted curbside pickup, and 50 percent provide mobile order-ahead options. There are 6.92

Technology 190

Technology Mobile Ordering Customer Experience Customer Service 190

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform.

Food Safety 193

Food Safety Mobile Ordering Online Ordering Kitchen Safety 193

Modern Restaurant Management

AUGUST 25, 2020

In this article, we discuss how restaurant design is changing as a result of the COVID-19 pandemic and highlight how we must rethink the consumer-facing footprint to make the restaurant experience more sustainable and bolster consumer confidence. In a post COVID-19 world, restaurant design must evolve and adapt to the new normal.

Design 208

Design Guest Recovery Consumer Goods Fine Dining 208

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. Having a single supplier and point of support for all the store technology and payment processing functions also reduces administrative burden and risk. Operations will continue to be simplified despite digital experiences expansion.

2023 160

2023 Loyalty Program Fast Casual Customer Experience 160

Apicbase

FEBRUARY 29, 2024

Restaurant sales in the US grew from $842.3 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Let’s dig in. million in 2021, to $974.9

2024 52

2024 Operations 2023 Loyalty Program 52

Mad Mobile

JUNE 7, 2024

In order to remain relevant in the highly competitive restaurant industry , your loyalty program needs to stand out from the crowd. Although demographics were once considered the beginning and end of customer segmentation, they’re now considered only a starting point for understanding your guests.

Loyalty Program 40

Loyalty Program Point of Sale Customer Experience Demo 40

Modern Restaurant Management

JULY 29, 2020

For franchises, that means making sure your evaluations and data collection house in order. In the age of COVID-19, the path to sustainable, safe operations lies in actionable, real-time data. In the age of COVID-19, the path to sustainable, safe operations lies in actionable, real-time data. across your franchises.

Front of House 181

Front of House Management Management Franchise 181

Apicbase

FEBRUARY 17, 2023

Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high. That’s why many food-service operators are now optimising their online ordering operations to make them more efficient. The multi-brand strategy allows for easy consolidation of diverse orders.

Dine-in 98

Dine-in Online Ordering Delivery Food Order 98

Modern Restaurant Management

DECEMBER 14, 2021

There are plenty of solutions that can help ease the strain, such as domestically sourced products and equipment, as well as automated beverage dispensing systems, which minimizes wastage while maximizing output regardless of staffing level. A drop in employee retention & difficulty in hiring. This issue will carry into 2022 and beyond.

2022 184

2022 Food Supply Mobile Ordering Customer Experience 184

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

The Restaurant Times

FEBRUARY 14, 2022

In this article, we will talk about the approach to customizing the packaging for your restaurant to increase sales. . 8 Ways To Increase Sales By Personalized Packaging. We are here to help you with ways that can enhance personalized packaging and maximizing your sales. Why Is Personalized Packaging Critical?

Social Media 69

Social Media Point of Sale Mobile Ordering Customer Experience 69