Modern Restaurant Management

FEBRUARY 1, 2022

Many operators will devote their resources to online or app ordering, reservations, mobile payment, or delivery management, in addition to back-of-the-house technology. This is validated by a large number of consumers preferring the use of technology where it doesn't diminish hospitality. Roughly half of U.S.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 30, 2025

The report also includes additional key industry insights, including: Delivery sales and transactions increased industry-wide despite economic uncertainty: Kiosk as a channel is up 27 percent YoY and 49 percent since 2020, and mobile is up 21 percent YoY and 368 percent since 2020. billion in 2024 and is anticipated to rise at a CAGR of 3.74

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

AUGUST 17, 2020

Forty percent of those surveyed in the US and 39 percent in the UK said they would feel safer if they could view the menu from their mobile device, while 35 percent in the US versus 31 percent in the UK would like to be able to pay in the same manner. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 493

2020 Mobile Ordering Loyalty Program Food Safety 493

Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. Many restaurants have also pivoted to outdoor dining amid the pandemic. “Will this look good on Instagram?”

Fast Casual 390

Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

DECEMBER 9, 2020

They embraced third-party delivery services like Uber Eats as a lifeline to their customers, rushed to expand outdoor and street dining options to comply with distancing rules, and experimented with ghost kitchens to capitalize on customers' online migration. Booming Subscriptions. Individualized Interactions.

Loyalty Program 484

Loyalty Program Customer Service Consumer Goods Online Ordering 484

Modern Restaurant Management

AUGUST 18, 2020

According to the Outdoor Advertising Association of America (OAAA), the average vehicle driven 15,000 miles per year will pass in front of nine million other vehicles – a marketing opportunity for food and beverage business owners with mobile operations. His updated marketing strategy included new wrapping for their catering van.

Marketing 493

Marketing Front of House Back of House Food Truck 493

Modern Restaurant Management

JULY 21, 2020

For those less familiar, QR codes are a type of barcode readable by mobile devices that direct people to a web page or site with more information. This allows diners to view menus or restaurant guidelines on their mobile device. Just last week, I dined outdoors at a local restaurant. The best part?

Marketing 520

Marketing Food Safety Mobile Ordering Communication 520

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. More than half of survey respondents said they will order more than usual, with only one in 10 saying less than usual. The importance of making guests feel comfortable. Most Important safety initiatives.

2020 474

2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Rouxbe partnered with The French Pastry School to provide an online pastry course curriculum through the Rouxbe platform. Rouxbe Partners with French Pastry School. at The French Pastry School.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JULY 14, 2020

Add a dynamic QR code link to seater receipts, allowing operators to point guests to any relevant website including digital menus, loyalty programs, COVID-19 policies, promotional offers or online payment options from the comfort of their own device. ” Valrhona Secures B-Corp. Certification. Virtual Valrhona.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

MAY 5, 2021

“With almost 40 million alcoholic drinks sold weekly in America’s casual dining chains, small $ gains per beverage order can very quickly add up to some serious revenue gains. 92 percent of respondents said they intend to purchase equipment online more frequently going forward. Deals are central to summer events.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. online recipes. ” Tastewise Data. social interactions, and 1.2M

Serving 517

Serving White Paper Food Recycling 517

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 447

2021 Retail Online Ordering Loyalty Program 447

EATER

FEBRUARY 1, 2021

One of the first things Sylvan Mishima Brackett did after the mayor of San Francisco issued a lockdown order in March was walk a few blocks to a local Best Buy to buy a phone. One person called 60 times to place an order, only to be greeted by one busy signal after another. Brackett tried a few setups looking for the right fit.

Delivery 318

Delivery Online Ordering Customer Service Point of Sale 318

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 450

2022 Food Supply Back of House Kitchen Safety 450

Goliath Consulting

OCTOBER 19, 2020

Brands like Starbucks are increasing their drive-thru prevalence to accommodate the demand for contactless orders (1). Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). of total sales (4).

2021 339

2021 Food Safety Point of Sale Kitchen Safety 339

7 Shifts

MARCH 10, 2021

The pandemic accelerated the rise of contactless solutions like mobile ordering and payment and self-ordering kiosks. Also, a properly optimized website will not only get your business found online, but it will also generate customers and create return business. Community involvement increases brand awareness.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Below is an example of a coffee shop floor plan with a counter, banquette, and table seating, as well as outdoor tables. Make sure you're diligent about asking what a wholesale supplier's order minimums are as well as their order turnaround time. Online Ordering.

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

DECEMBER 3, 2020

ezCater announced the launch of Subway's new online catering platform as part of the sandwich chain's overall focus to create even greater digital convenience for guests. "ezCater's platform provides effortless online ordering and exceptional customer service." .” Subway on ezCater Platform.

Franchising 414

Franchising Franchise Catering Online Ordering 414

ChowNow

JANUARY 6, 2022

Invest in the right online ordering platform. Online ordering became a vital lifeline for restaurants at the peak of the COVID-19 pandemic. Even long after the pandemic has ended, consumers will continue to use online ordering to patronize their favorite restaurant. Protect your brand with a mobile app. .

2022 195

2022 Mobile Ordering Online Ordering Download 195

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind.

Franchising 385

Franchising Franchise Kitchen Safety Loyalty Program 385

Modern Restaurant Management

JUNE 12, 2020

The Clinton Township Captain D’s is open for drive-thru, call ahead ordering for contactless curbside pick-up, and delivery only; the dining room will remain closed for the immediate future to help ensure the safety of guests and team members. The new Rye location will have approximately 20 indoor seats and outdoor seating for 60.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

ChowNow

OCTOBER 26, 2023

Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. Consumers are now 66% more likely to order takeout than they were in 2019, according to the National Restaurant Association. adults who order from restaurants at least once a month.

Mobile Ordering 243

Mobile Ordering Customer Experience Customer Service Influencer 243

ChowNow

MARCH 17, 2021

It also sped up adoption of digital tools to facilitate takeout, delivery, and on-premise digital ordering. 93% of consumers look at online reviews for restaurants. Restaurant Industry Statistics: Online Ordering. 75% of restaurants plan on offering contactless ordering and payments options across all channels.

Mobile Ordering 195

Mobile Ordering Download Online Ordering 2021 195

Modern Restaurant Management

MAY 28, 2021

Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter. Guests will also be able to order their food online in advance and pick-up their items from a designated to-go area or have it delivered. Every dish is made-to-order including house-smoked meats and vegetarian and gluten-free options.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

MAY 7, 2021

On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. to offer online ordering for Yogurtland guests. “Expansion through franchising was always part of our plan. The Hummus & Pita Co.’s

Franchising 433

Franchising Franchise Sustainability Fast Casual 433

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

FEBRUARY 6, 2020

Earlier this month, Roy Rogers also opened an online store selling fun branded gear to its biggest fans. Other enhancements, including overhauls of the brand’s technology systems and mobile app, are on the horizon. We intend for them to see the pride and care with which their food is prepared.”

Franchising 383

Franchising Franchise Fast Casual 2019 383

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

Modern Restaurant Management

AUGUST 2, 2021

In 2020, while online shopping increased significantly across food, household goods and health and beauty care products, it has nearly gone back to 2019 levels across these categories. For example, our survey found that 18 percent of consumers said they do all their food shopping online compared to 29 percent indicating this in 2020.

2021 450

2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

JULY 1, 2020

To see which cities made the list, and learn more about how online selling is helping sellers of all sizes adapt to COVID-19, click here. Report highlights include: During the pandemic, the number of people commuting dropped precipitously as the shelter-in-place orders kept people at home. The key takeaway? eCommerce is here to stay.

2020 450

2020 Travel Food Safety Consumer Goods 450

SpotOn

JUNE 27, 2025

Over the last several years, QR order and pay has gone from being a fringe technology to a widely used solution for restaurants, bars, breweries, and wineries. What started as a simple way to swap paper menus with contactless ordering during COVID quickly evolved into an operational solution to battle staff shortages and improve efficiency.

Mobile Ordering 52

Mobile Ordering Online Ordering Back of House Front of House 52

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchising 450

Franchising Franchise Leadership Beverage 450

EATER

MAY 5, 2021

Even FastPass+, the complimentary system that allows guests to “reserve” spots in line in order to breezily board rides like Splash Mountain, is still paused, with queues operating first-come, first-served for the first time since the late 1990s — allowing for a level of park spontaneity we haven’t seen in years. Disney Dining. Kent Phillips.

Mobile Ordering 246

Mobile Ordering Hotels Reservations Outdoor 246