7 Shifts

FEBRUARY 18, 2020

Restaurant servers understand work-induced dreams all too well. We’re taking a deep dive into waitmares to explain why they’re bad, what the restaurant industry can learn from them, and how you can reduce your front-of-house (FOH) team’s work anxiety to boost engagement—and sweet dreams. Your customers and manager are angry at you.

Employee Relations 396

Employee Relations FOH Back of House Front of House 396

Modern Restaurant Management

NOVEMBER 2, 2022

However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand. There’s an art to interviewing hourly workers.

Hiring 156

Hiring Front of House Back of House Employee Relations 156

Modern Restaurant Management

APRIL 11, 2022

Our previous articles in MRM have centered on medical plan strategies for restaurants, how to build plans that are attractive to the workforce and manage those inherent costs. As a result, many restaurants have not seen the value of adding such programs. Time-Away Benefits. Wellbeing.

Communication 187

Communication Restaurant Law Uniforms Customer Experience 187

Modern Restaurant Management

OCTOBER 19, 2023

It’s hard to escape the continuing boom in restaurant franchises. Quick-serve brands are leading the trend, and not just for restaurants, but for franchises overall. One of the tougher aspects of EPLI for hospitality is wage and hour violations as litigation, especially in restaurant franchises, which drives premiums up.

Insurance 98

Insurance Franchise Franchising Document 98

Modern Restaurant Management

NOVEMBER 26, 2019

In a job seekers market, if we don’t alter our approach to sourcing, recruiting, and hiring, we'll be left with open jobs and few applicants to fill them. This does not mean that you won’t find any candidates at all; you just need to look at candidates with other types of customer service experience beyond restaurants.

Hiring 185

Hiring Recruiting Restaurant Law Customer Experience 185

Modern Restaurant Management

JANUARY 11, 2021

With health and safety on the forefront of everyone’s minds, restaurants need to build their strategies upon a foundation of trust and safety. COVID-19 testing of employees can maximize safety at your restaurant and make guests feel more comfortable with their dining experience. Restaurants are a people-oriented business.

Restaurant Law 197

Restaurant Law Recruiting Customer Experience Dine-in 197

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. The people piece of the puzzle can be challenging for restaurants. Because of the complicated nature of human resources (HR) and the sprawling regulations surrounding payroll, HR and payroll can be a recurring headache for restaurant owners and operators.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

Modern Restaurant Management

AUGUST 12, 2022

Constant change — that has been the theme of the past several years, especially for restaurant businesses. was spending 15 hours or more each week using a basic spreadsheet to manage schedules and track hours for his 70 employees. Managers want to spend less time on scheduling, and employees want more control over when they work.

Restaurant Law 193

Restaurant Law Small Business Hiring Communication 193

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. And the big restaurant brands are only getting bigger , making it even harder to stand out. Table of Contents.

Seating 222

Seating Email Marketing Marketing SEO 222

Restaurant365

FEBRUARY 4, 2021

Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. However, if there’s one thing that will have a huge effect on all future business trends, it is new labor wage laws.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Hot Schedules

MARCH 15, 2021

How offering affordable health benefits to your employees can work wonders for recruiting and retention. Employer sponsored healthcare can be a make-or-break factor for both recruiting and retention, offering current and prospective employees a sense of security and a contingency plan if they should ever get sick. In short, no.

Small Business 109

Small Business Insurance Employee Relations Recruiting 109

Ken Burgin

DECEMBER 7, 2020

Your country cafe or restaurant offers good conditions: proper pay, decent hours, a friendly boss and a modern kitchen. It’s time for a shift in how you promote the opportunities – the talent is out there, so let’s update the recruitment methods. Consider using a professional recruiter. Make use of a migration agent.

Recruiting 88

Recruiting Advertising Coaching Social Media 88

Hot Schedules

FEBRUARY 3, 2020

T here’s one thing we know for sure: across the board, labor is one of the biggest expenses for restaurants and hospitality businesses. How confident are you that you’re maintaining complete compliance with all labor laws? These questions, and countless others, add stress and strife to the lives of your managers.

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78

The Restaurant Coach University

AUGUST 10, 2017

Word on the street is there is a labor shortage for restaurants and bars. As an industry we have held tight to outdated management techniques like carrots and sticks. Another step to finding top talent is to become obsessed with recruiting. Hiring and recruiting can be very similar to mining for gold.

Hiring 70

Hiring Recruiting Restaurant Law Social Media 70

EATER

JANUARY 28, 2022

Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. As a young, lighter-skinned Black woman of mixed heritage, Melton says she was often assigned by her managers to the busiest, most front-facing sections of the restaurant along with her white and young coworkers.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98

The Restaurant Times

AUGUST 27, 2022

Barback is a junior position for someone who aspires to be a barista, bartender, or even a bar manager in the future. Restaurant owners should note that barbacks must be legally permitted to work in a bar where alcoholic drinks are offered and consumed. Managing the bar inventory and restocking the bar. Physically Strong.

Hiring 52

Hiring Restaurant Law Recruiting Bar 52

Restaurant365

JUNE 17, 2020

Your restaurant operations include many different expenses, from food and beverage to utilities. As your restaurant responds to the effects of COVID-19, you need to optimize your restaurant payroll percentage. Your restaurant payroll cost is not fixed and may fluctuate with sales. What is restaurant payroll percentage?

Tip Distribution 78

Tip Distribution Point of Sale Employee Relations Restaurant Law 78

MBB Hospitality

OCTOBER 22, 2019

Is your restaurant doing well and you feel like you are ready to expand your business, but not sure how? They are a lot of ways that you can do it and here at MBB Management we can help you develop a surefire plan for success. Check out this Need to Know Guide on Restaurant Expansion for Restaurants.

Recruiting 40

Recruiting Franchise Franchising Social Media 40

MBB Hospitality

OCTOBER 22, 2019

Is your restaurant doing well and you feel like you are ready to expand your business, but not sure how? They are a lot of ways that you can do it and here at MBB Management we can help you develop a surefire plan for success. Check out this Need to Know Guide on Restaurant Expansion for Restaurants.

Recruiting 40

Recruiting Franchise Franchising Social Media 40

Restaurant365

DECEMBER 17, 2019

Restaurants are unique businesses that come with their own specific set of startup costs. Your average restaurant labor cost and restaurant food cost will vary based on your type of concept, location, size, and other details. Before rushing to open your doors, you need to understand your restaurant costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

The Restaurant Times

NOVEMBER 4, 2021

An efficient restaurant kitchen design should be high on your priority list whether you’re opening a new restaurant, expanding an existing one, or remodelling an existing one. . The success of a restaurant kitchen design is defined by careful planning. Detailed Guide To Restaurant Kitchen Design .

Design 98

Design Kitchen Safety Back of House Food Safety 98

The Restaurant Times

NOVEMBER 30, 2020

Once the restaurant has been set up, and the owner is earning profits, the next step for any successful restaurant business is its expansion. Restaurant owners mainly turn to the franchise route for business expansion because of a lack of time and resources. How To Franchise Restaurant In Saudi Arabia. Vendor Management.

Franchise 52

Franchise Franchising Cash Management License 52

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 179

2020 Influencer Point of Sale Food Safety 179

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. But restaurant management is the glue that holds it all together. With so many responsibilities, running a restaurant can be tricky. What is Restaurant Management?

Management 284

Management Management 2019 Employee Relations 284

Modern Restaurant Management

JANUARY 11, 2022

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. For this month’s piece, we offer some items for consideration that most directly affect operations in the restaurant sector. Build Back Better.

2022 88

2022 Insurance Document 2025 88

Modern Restaurant Management

OCTOBER 27, 2021

Let’s explore seven trends in the restaurant industry that will likely continue into the post-pandemic era. Restaurants have responded to this demand, and more businesses are subscribing to food delivery apps. Restaurants will need to digitally transform their internal operations. QR codes will replace hardcopy menus.

Customer Experience 204

Customer Experience Recruiting Customer Service Delivery 204

7 Shifts

NOVEMBER 19, 2019

Before restaurants can record a profit, they need to take several expenses into account—inventory, kitchen equipment, building utilities, and of course, labor. What is Restaurant Labor Cost Percentage? The formula for calculating labor cost percentage is: Restaurant Labor Cost Percentage = (Total Labor Costs) ÷ (Total Sales) x 100%.

Management 253

Management Management Employee Relations Restaurant Law 253

Aaron Allen & Associates

SEPTEMBER 8, 2020

Buying American restaurant chains is becoming a hot topic among the inquires we receive from clients. There are a myriad of reasons why now’s the perfect time to invest in American-based restaurant chains. attractive when it comes to the investment into restaurant chains (for both foreign and domestic buyers).

Point of Sale 52

Point of Sale Restaurant Law Franchise Franchising 52

The Restaurant Times

AUGUST 22, 2022

The restaurant industry is highly competitive. With low initial profit margins and high staff turnover prevalent, about one in every three restaurants close within a year of opening up. However, most restaurant owners are well aware of the odds they have to fight against if they want to make a success out of their business. .

Audits 52

Audits Hiring Customer Service License 52

EATER

JUNE 29, 2022

We will give you a place to stay, food, or a restaurant name,” says Hotaki. Within the halal fried chicken network, each generation of owners shepherds the next, often letting them borrow their restaurant name when they are ready to open their own. We will give you a place to stay, food, or a restaurant name.”.

Franchise 98

Franchise Franchising Cash Management Food Order 98

Lavu

APRIL 1, 2020

A bar manager (unless you choose to manage everything yourself). Your lawyer will play a critical role in negotiating with the State Liquor Authority to ensure all of your paperwork is in order in terms of zoning and state laws. Try attending festivals like Tales of the Cocktail to recruit talent. Scott Perez, Walkers.

Bar 78

Bar License Social Media Point of Sale 78

Modern Restaurant Management

FEBRUARY 10, 2020

Please send plant-based news to Modern Restaurant Management (MRM) magazine's Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Good Food Restaurant Scorecard. The third annual Good Food Restaurant Scorecard ranks the top 100 restaurant chains in the U.S. This data covers U.S. to its menu.

Hospitality 169

Hospitality Food Consumer Goods Point of Sale 169

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. The internet holds countless stories of inappropriate behavior that female restaurant workers have endured. She promptly quit. Set core values.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? percentage points over Q3.

2020 100

2020 Point of Sale Online Ordering Consumer Goods 100

Apicbase

JANUARY 13, 2023

They could help guide your decisions in what is shaping up to be a very uncertain time for restaurant operators. OUR TOP 10 In 2022, 31% of restaurants cut the number of menu items on offer to deal with the inflation and rising food costs. For 62% of restaurants , automation could help fill critical gaps in managing orders.

2023 52

2023 Operations Management Management 52