Modern Restaurant Management

APRIL 13, 2022

As the center of modern restaurant operations, POS systems and accompanying integrations can help manage all aspects of a business — from payments to tracking and understanding sales trends. Product insecurity has created an inconsistent menu, as managers are forced to make sometimes weekly updates to accommodate missing ingredients.

POS 539

POS Food Supply Mobile Ordering Point of Sale 539

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. For example, basic point of sale (POS) systems or integrated restaurant management systems are useful digital tools that enable data reporting.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

Goliath Consulting

FEBRUARY 16, 2021

This signifies a drop in younger recruits that compose a larger part of the restaurant workforce, not to mention how workers may be leaving the restaurant industry for good in search of more stable, reliable jobs (5). Speed is one of the most critical factors in recruiting, particularly in the restaurant industry. Easy Scheduling.

Recruiting 195

Recruiting Hiring Communication Online Ordering 195

Modern Restaurant Management

NOVEMBER 2, 2022

To master the process, consider these tips to recruit and retain long-term employees. At the end of the interview process, reference calls are absolutely critical in confirming or eliminating any doubts you may have. Too often, interviewers make snap judgments about candidates early on.

Hiring 396

Hiring Front of House Back of House Employee Relations 396

ChowNow

OCTOBER 17, 2024

But even the fastest manager can take upwards of five to eight hours a week to build out the schedule. There are sections to remember and availability to reference. Shift trades need to involve a separate thread with a manager, meaning more room for error and more time spent on tedious duties. Ready to ditch the spreadsheets?

Coaching 195

Coaching Recruiting POS Communication 195

7 Shifts

SEPTEMBER 19, 2019

But restaurant management is the glue that holds it all together. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue. What is Restaurant Management? For example, play a crucial role in sourcing candidates.

Management 284

Management Management 2019 Employee Relations 284

7 Shifts

NOVEMBER 14, 2024

First, you must have a dedicated training plan for cashiers that covers using the POS system, handling payments, and managing customer queues to reduce wait times during peak hours. It’s also important to develop specific training for restaurant managers.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

7 Shifts

AUGUST 19, 2020

As you ramp up hiring again, there’ll be a huge influx of applications, so it’s essential you get your post-COVID recruitment right. Pandemic or otherwise, staff turnover eats into your profitability and wastes a considerable amount of managers’ time. Anyone can create a test or questionnaire with Google Forms.

Training 370

Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

MAY 31, 2021

For example, kitchen managers rely on software to let them know how much expected inventory they have in stock. The term ‘restaurant operations' refers to the process by which a restaurant is run. Operations Management. See why 500,000+ restaurant pros choose 7shifts for scheduling and labor management. Improvement Tips.

Operations 363

Operations Inventory Hiring Customer Service 363

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Along with kitchen and service staff, you’ll need workers for your restaurant to handle responsibilities like operations, management, administration, and communications. What are the requirements for those roles?

Hiring 167

Hiring Recruiting Reference Website Management 167

Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Similarly, how Café Rio Mexican Grill manages their team “makes their culture palpable to their customer” (1).

Customer Experience 273

Customer Experience Customer Service Café Magazine 273

EATER

JULY 24, 2020

The Foundation is perhaps best known for the yearly James Beard Awards, often referred to as the “Oscars of the food world.” The James Beard Foundation is one of the country’s most established food-focused organizations.

Leadership 363

Leadership Hiring Events Audits 363

The Rail

NOVEMBER 18, 2022

Restaurant managers play an integral role in eliminating sexual harassment from the workplace. Also, ensure they’re accessible in a central platform that houses all of your policies so your employees can refer to them whenever needed. Start in your recruiting and hiring process. Everyone has a right to safety at work.

Communication 279

Communication Back of House Recruiting Events 279

7 Shifts

DECEMBER 27, 2019

Time spent on hiring is also a productivity suck, as that's time that managers and employees could be spending on other things, like focusing on the business’ growth or the customer experience. Selection ($645.04): Restaurants invest resources into interviewing candidates, calling references, and conducting background checks.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Restaurant365

MAY 22, 2020

While the pandemic has impacted restaurants of all sizes over the past few months, the need to effectively manage and engage your staff has never been more pertinent in ensuring your restaurant’s continued viability. Recruiting better candidates to re-engage your workforce.

Guest Recovery 148

Guest Recovery Recruiting Document Point of Sale 148

Goliath Consulting

MARCH 19, 2021

The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2). Talk to your staff regularly about their pain points and ask them how you can help.”.

Recruiting 195

Recruiting Small Business Magazine Hiring 195

Sling

FEBRUARY 19, 2021

Workforce management once referred to a broad category of business activity — what we now call human resource management (HRM). As business practices evolved in the early part of this century, workforce management took on a much more specific, much more technical definition. What Is Workforce Management?

Management 88

Management Management Employee Relations Recruiting 88

Modern Restaurant Management

OCTOBER 16, 2019

Ability for managers to flag and address problems immediately, if required. Tork launched Reach for the Stars, a free, online module series housing knowledge to help restaurant managers and owners improve their business. They’ve really allowed us to flex our labor and manage our operating costs.

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

EATER

JANUARY 28, 2022

Melton also says she witnessed discrimination on the job — not only from customers but also from the store’s management. As a young, lighter-skinned Black woman of mixed heritage, Melton says she was often assigned by her managers to the busiest, most front-facing sections of the restaurant along with her white and young coworkers.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

EATER

JUNE 29, 2022

Almost all were managed and staffed by Afghan immigrants who had fled the Soviet occupation of Afghanistan. But a large chain with centralized management needs homogeny and written rules. That leaves less of a need for the local community’s more informal recruitment efforts — and less new arrivals to man the chicken fryers.

Franchising 246

Franchising Franchise Cash Management Food Order 246

ExactHire - Restaurants

DECEMBER 9, 2022

High-volume hiring refers to the practice of filling a high-number open requisitions within a short timeframe. HR managers must respond to these dynamic shifts with creativity and agility in attracting, hiring, and retaining talent that’s in high demand. This means having a screening plan in place before recruiting begins.

Hiring 98

Hiring Recruiting Customer Experience Management 98

Sling

APRIL 27, 2023

Restaurant operations management is essential for the long-term health of your business. In this article, we examine the specific goals of restaurant operations management and discuss a number of ways to help you improve the program in your own business. Table of contents What is restaurant operations management?

Operations 78

Operations Management Management Inventory 78

Restaurant365

MAY 10, 2022

Some operators might worry that hiring too quickly can lead to hasty decisions and choosing the wrong candidates but recruiting faster does not mean that you ignore your standards. Quickly responding to each candidate and application is a key part of a successful recruiting strategy. . References. I just accepted another offer.”

Recruiting 78

Recruiting Hiring Reference Email Marketing 78

Paper Chase Accountancy

JUNE 6, 2025

Specialized accounting services provide valuable insights into food cost analysis, inventory management, and daily sales tracking. Overview of Bookkeeping Services in Dubai for Restaurants In the bustling culinary scene of Dubai, bookkeeping services play an essential role in managing the financial health of restaurants.

Cash Management 52

Cash Management Hotels Restaurant Law Hospitality 52

Lavu

JULY 4, 2025

. 🍽️ Smart Ordering Systems for Quick-Service Restaurants: Redefining the Dining Experience Self-Service Technologies Enhancing Front-of-House Efficiency in Quick-Service Restaurants Self-service technologies, like kiosks and mobile apps, are transforming the way restaurants manage front-of-house operations. The result?

2025 60

2025 Technology Mobile Ordering Loyalty Program 60

The Restaurant Times

MARCH 14, 2022

However, the team can only achieve the desired outcome if headed by a potent restaurant manager. Hence, a restaurant manager is an integral part of a restaurant business and plays a crucial role in steering its direction, which is why their job description must be adeptly formulated. Managing Overall Team Performance.

Management 52

Management Management FOH BOH 52

Cheetah

APRIL 10, 2020

It’s also very helpful when short staffed and you’re recruiting full-time employees. Looking to hire a manager? LinkedIn is especially powerful for finding managers for your restaurant. Recruiters. Recruiters are an excellent way of finding great candidates – but they come at a cost.

Back of House 78

Back of House Hiring Recruiting Website Management 78

Restaurant365

SEPTEMBER 18, 2020

Beyond the applicant’s hiring manager, another manager and a non-management employee would the ideal mix of interviewers. Your long-term employees are your number one recruiting tool and can also be a great retention tool. Referred employees have a lower turnover rate. 5. Determine what motivates applicants.

Hiring 97

Hiring Reference Recruiting Demo 97

Open for Business

MARCH 1, 2023

It can turn your team into effective recruiters and trusted brand ambassadors that bring you talented hospitality pros whenever it’s time to hire. These bonuses motivate employees to recruit other talented restaurant professionals in their network. Referred applicants are more likely to accept the offer.

Cash Management 78

Cash Management Recruiting Hiring Reference 78

Lavu

NOVEMBER 1, 2023

It refers to the amount a restaurant incurs to deliver a single order to a customer’s doorstep. To manage and optimize the cost per delivery, restaurants often perform regular cost analysis and make necessary adjustments. Decide on Pricing The cost of delivery is an essential aspect of restaurant food delivery services.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

7 Shifts

MARCH 29, 2023

I think there's been a very big change in landscape of how we're recruiting and how purpose-driven restaurants need to be versus just selling an experience.” They're looking for a lot more of what is commonly referred to as soft skills, but we consider them just the skills to do the job. We leaned in and said, 'Hey, there's more here.

Front of House 195

Front of House Back of House Tip Distribution Coaching 195

Restaurant365

FEBRUARY 11, 2021

Updated recruiting concepts for retention. Recruiting as a strategy is underused in the restaurant industry. Recruiting is different from hiring. Recruiting is proactively trying to find team members who are a good fit for your restaurant business. Here are the top-level concepts of recruiting to start considering.

Recruiting 78

Recruiting Hiring Website Management Social Media 78

Paper Chase Accountancy

JUNE 12, 2025

The use of advanced technologies like AI and machine learning in financial management can unlock growth by providing real-time insights for decision-making. These hospitality finance solutions assist in tracking revenue, managing expenses, and ensuring compliance with industry regulations. Learn more about our Accounting Services !

Hotels 52

Hotels Hospitality Cash Management Customer Service 52

The Restaurant Times

JUNE 30, 2021

A manager is responsible for the general administration of the staff and the smooth functioning of any organization. A restaurant manager, however, has multifaceted responsibilities. In addition to managing internal operations, he is also the interface between customers and the staff. Managing Finance .

Management 52

Management Management Operations Front of House 52

The Restaurant Times

FEBRUARY 22, 2022

Investing in labour-saving technologies and providing simple and fewer menu selections, for example, has allowed them to free up cash flow and recruit more people or raise compensation. The term “ghost kitchen” refers to a restaurant that does not have any seats or physical presence.

2022 98

2022 Front of House Cash Management Online Ordering 98

Touch Bistro

JULY 4, 2021

are trying everything and the kitchen sink to recruit and retain employees in the face of a labor shortage the likes of which this industry hasn’t seen in decades. Get Creative with Recruitment. Recruitment and retention are two of the restaurant industry’s biggest challenges, even on a good day. Change Your Management Style.

2021 98

2021 Employee Relations Hiring Recruiting 98

Restaurant365

SEPTEMBER 16, 2021

For instance, offering restaurant accounting and operations training to employees can help set them up for success in future restaurant management roles. First, you are preparing a pipeline for your next potential managers. Employee retention should be a focus, even during your initial recruitment and hiring phases.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78