ChowNow

FEBRUARY 12, 2025

Whether its a loyalty program, strategic promotions, or email marketing campaigns, great marketing isnt just about attracting new customersits about keeping the ones you already have coming back. Build and Segment Your Email List : Collect emails from customers who order online, make reservations, or join your rewards program.

2025 195

2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

DECEMBER 21, 2022

Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. In 2023, companies should lean into growing brand loyalty and engaging more deeply with existing customers even more as they look to offset drops in visit frequency in the category.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

AUGUST 19, 2020

PopID accounts also tie to loyalty programs for automatic credit with every purchase. launched US Foods Ghost Kitchens, a program designed to guide restaurant operators every step of the way when opening their own operation, helping them easily add a new revenue stream. They both went through a management training program.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

7 Shifts

OCTOBER 22, 2024

Sponsor local sports teams or organizations Sponsoring local sports teams or organizations is a great way to get your restaurant brand in front of loyal community members while supporting a good cause. This can help build trust and loyalty among residents who appreciate businesses that give back.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Customer satisfaction has traditionally been the main driver of loyalty. The Value of Trust.

2021 490

2021 Coupons Loyalty Program Consumer Goods 490

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 332

2024 Loyalty Program Customer Experience Customer Service 332

Modern Restaurant Management

FEBRUARY 17, 2021

Different venues are providing category-specific opportunities on first visits back: beer dominates neighborhood bars and sports bars, while wine has a strong position in fine dining restaurants. Furthermore, when respondents were asked what they like most about their favorite app, the top response was the loyalty rewards program.

2021 474

2021 Mobile Ordering Download Loyalty Program 474

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

FEBRUARY 17, 2020

” Ahead of the official launch, Yelp ran a successful pilot program with Denny’s, with the help of their media agency, ?Spark Mittleman, who has been with the Company for 25 years, most recently served as President, Sports & Entertainment. Spark Foundry?. Carl Mittleman. ” Hot Table Access.

Sports 383

Sports Point of Sale Customer Experience Entertainment 383

Modern Restaurant Management

JANUARY 11, 2024

Awarding your staff’s hard work and loyalty to the business is essential in keeping your employees. A couple of ways to show appreciation include, creating an employee of the month program, or when someone receives a good review from a customer reward their work. Don’t just give them a thanks or a high five.

Management 417

Management Management Back of House Customer Service 417

ChowNow

JANUARY 27, 2021

With email marketing, it’s a wise idea for your restaurant to occasionally offer guests a discount for their loyalty. In the future, send emails about fundraisers, local food festivals, town celebrations, or sports games—anything your restaurant is participating in, or an event that’s truly meaningful to you. Share a popular recipe.

Email Marketing 370

Email Marketing Marketing Online Ordering Front of House 370

7 Shifts

JULY 12, 2024

Upselling and creating loyalty programs can help coffee shops boost profit margins. They provide a social atmosphere and may feature live music, sports screenings, or themed nights. Additionally, engage with customers through social media, loyalty programs, and promotions to build a loyal customer base.

Food Truck 397

Food Truck Customer Service Seasonal Menu Loyalty Program 397

Modern Restaurant Management

JULY 14, 2020

based participating restaurants of DoorDash’s program to support Black-owned businesses who Kiva approves for a loan* by seeding a revolving loan fund starting at $150,000 with potential to grow the investment in the coming months. Jon Taffer launched a new program on his Taffer Virtual Teaching platform, Resetting America.

Mobile Ordering 410

Mobile Ordering Certification Loyalty Program Kitchen Safety 410

Modern Restaurant Management

MAY 27, 2020

As workplaces, sports and entertainment venues, schools, colleges and universities, and other places of business begin to resume operations, Aramark developed customized plans to create safe and hygienic dining experiences for everyone the company serves. Aramark Creates Safety Plans. ” Par Tech Teams with Revolution. .

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 14, 2020

As a way to provide a fast-track to joining the Fazoli’s Family, the brand’s latest conversion program offers new and current franchisees a Zero Franchisee Fee, Zero Royalty Fee in year one. We are offering a groundbreaking conversion opportunity with our new Fazoli’s 2020 Franchise Incentive Program.

Franchise 474

Franchise Franchising Kitchen Safety Food Safety 474

Sling

MAY 9, 2021

One of the best ways to keep customers coming back to sample your fare is to implement restaurant loyalty programs into your workflow. In this article, the restaurant-management experts at Sling discuss some of the best ideas and give you tips for making your restaurant loyalty program great. What Is Customer Loyalty?

Loyalty Program 78

Loyalty Program FOH Customer Service Website Management 78

Modern Restaurant Management

OCTOBER 22, 2020

Together, they are launching the Pathways to Black Franchise Ownership program, an innovative personal development training initiative that equips potential business owners to operate high-performing businesses. The program’s goal is to create 100 Black-owned franchise restaurants by the end of 2022 and to continue growing that number.

Franchise 385

Franchise Franchising Kitchen Safety Loyalty Program 385

Modern Restaurant Management

MAY 28, 2021

The Ellises also won three other awards including the Top Quarters for Kids fundraiser, Clean Juice’s charitable program helping underprivileged children get access and education about organic eating. ” Wetzel's Pretzels Launches Franchise Effort for Veterans.

Franchise 474

Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. This is already creating major shifts in customer discovery, loyalty, and relationship. Reduce theft.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JULY 30, 2021

This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors. “This program is a way to empower and equip restaurant employees with tools and resources to help them succeed and achieve their goals. To be able to offer these types of resources means a lot.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MAY 7, 2021

In addition, On The Border will launch a new Rewards program and an app that allows guests to track points for every visit. “Moussa is a highly experienced operator who is well-known for his commitment to providing outstanding customer service and developing long-term loyalty from his satisfied guests.

Franchise 433

Franchise Franchising Sustainability Fast Casual 433

Modern Restaurant Management

JUNE 12, 2020

Through this program, Dunkin’ franchisees have the opportunity to offer their restaurant employees an affordable, flexible and supportive pathway to an associate or bachelor’s degree from SNHU. Taffer’s Tavern has its eyes set on bringing its bar fare andbeverage program to D.C. ” Showing Support.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

DECEMBER 19, 2023

. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Building these relationships with customers is key to attracting new guests and fostering long-term brand loyalty across locations. – Christine Barone, President, Dutch Bros. – Joe Hand Jr.,

2023 294

2023 Front of House Customer Experience Customer Service 294

7 Shifts

MAY 11, 2022

So from curbside pickup to QR codes, to the labor shortage to loyalty, Danny has a ton of thoughts to share. There is a ton of opportunity for independent diners to leverage loyalty programs. Examples of next-gen casual restaurants mentioned are Walk-On's Sports Bistreax and Agave & Rye.

Loyalty Program 195

Loyalty Program Sports Food Magazine 195

Modern Restaurant Management

DECEMBER 12, 2019

An inaugural loyalty program (September). Program, which has impacted more than 65 million students in 35 years. Since 2016, Pizza Hut has impacted over 22 million lives through its literacy initiatives and programs. Local Subway® Day Program Celebrates Nearly a Decade. A rebrand (June).

Franchise 275

Franchise Franchising Loyalty Program Book 275

Modern Restaurant Management

DECEMBER 21, 2020

Marketers who already had a text messaging programs in place discovered that consumers actually opened their texts and messages got through (In fact, 97 percent of the time!). That move was instrumental in driving business and maintaining customer loyalty, in addition to having our existing menu.

2020 450

2020 Online Ordering Customer Experience Point of Sale 450

Modern Restaurant Management

SEPTEMBER 10, 2021

“The wing category has traditionally been all about the sports fan but we believe it is so much more than that and are confident our new look and feel will speak to a broader audience – propelling us to even greater heights as a result.” ” Ike's Loves Bangin' Buns.

Franchise 471

Franchise Franchising Food Fast Casual 471

Lavu

APRIL 25, 2025

Integration with online ordering, loyalty programs, and inventory tracking. Add features like online ordering, inventory tracking, and loyalty programs. Thank you to the Lavu support team for walking me through program modifications. Use this data to fine-tune your program and keep customers coming back.

POS 78

POS 2025 Loyalty Program Cash Management 78

7 Shifts

AUGUST 18, 2024

Another option is to look into government programs that might offer financial assistance for small businesses. Alternatively, you could opt for a common bar type such as a neighborhood, specialty, brewpub, or sports bar. Get Funding (If Required) Before Starting a Bar One way to get funding is to opt for a loan from a bank.

Bar 370

Bar License Email Marketing Customer Service 370

Modern Restaurant Management

MAY 12, 2020

Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000. "The program is inventive and very attractive to our guests."

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

FEBRUARY 25, 2020

This means customer interactions can be seamlessly collected from instore and digital sales channels to build a detailed view of the customer, which is ideal for delivering effective loyalty programs and personalization initiatives. and is launching a new mobile payment and loyalty rewards platform, branded as Perk Hero.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

FEBRUARY 6, 2020

ce launched its franchise program to expand the concept across the nation. ” Friendly's Launches Kids Program. Friendly’s® Restaurants debuted a new kids program featruing a slate of intergenerational menu offerings perfect for the winter months. ce Launches Franchising Campaign.

Franchise 383

Franchise Franchising Fast Casual 2019 383

Modern Restaurant Management

DECEMBER 16, 2019

Starbucks and McDonald’s were also the leaders when it came to customer loyalty or visits per visitor with customer visited 2.4 “Most QSR and Fast Casual brands have already adopted a digital ordering program. The survey found that loyalty programs can be important motivators as well, according to 58 percent of respondents.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

7 Shifts

JANUARY 20, 2023

If you don't want to give out discounts, consider other perks like loyalty cards or free dessert. If you're a sports bar, for example, you could give away tickets to the big game. To speed things up, you could build a loyalty program or organize giveaways leading up to important events like the Super Bowl. The solution?

Specials 195

Specials 2023 Social Media Email Marketing 195

Modern Restaurant Management

MAY 15, 2020

Regarding what consumers would like to see inside venues upon reopening, the top options were additional hygiene programs taking place in outlets (51 percent), having fewer tables or patrons within venues to accommodate social distancing (48 percent) and bar/restaurant staff wearing protective gear such as masks or gloves (45 percent).

2020 322

2020 Guest Recovery Online Ordering Point of Sale 322

Lavu

MARCH 13, 2025

Conclusion: Use POS Data to Manage Seasonal Trends Key Steps for Restaurant Owners To handle seasonal trends effectively, start by analyzing historical data from key periods like holidays and local events (think sports tournaments, food festivals, or community celebrations). How Does Lavu POS Assist in Seasonal Marketing Strategies?

POS 78

POS Seasonal Menu Point of Sale Inventory 78

The Rail

AUGUST 4, 2022

Here are three critical reasons why every restaurant owner should invest in email marketing: Build Stronger Customer Relationships Statistics have shown that email marketing is one of the most effective ways to build a stronger relationship with your customers and gain loyalty.

Email Marketing 130

Email Marketing Marketing Online Ordering Loyalty Program 130