Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. Technology continues to transform restaurant operations.

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Front of House Loyalty Program Recruiting Customer Experience 221

The Rail

JANUARY 3, 2025

By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. Training in this area might include: Food safety : Food safety is non-negotiable. Are food safety inspections highlighting recurring issues?

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Training Operations Kitchen Safety Seasonal Menu 130

Modern Restaurant Management

AUGUST 5, 2020

TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. . ” Tyga Bites Launches. NCR Adds Contactless Solution.

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Food Safety Mobile Ordering Kitchen Safety Online Ordering 527

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Restaurants can prepare for this disruption by investing in agile technology platforms that connect every restaurant touchpoint to work seamlessly.

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Mobile Ordering Front of House Customer Service Customer Experience 539

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Being tech-savvy Technology is cementing its space in the restaurant industry. Operations" is usually just a short way to say "keeping the restaurant running".

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Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

JUNE 12, 2020

The safety of Dunkin’ franchisees, their restaurant employees, and guests remains a top priority. Taffer's Tavern, the new full service tavern concept created by Jon Taffer, signed a multi-unit franchise deal with Cuisine Solutions, a manufacturer of sous vide foods, to bring the ‘Kitchen of the Future’ to the D.C.

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Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

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Franchise Franchising Kitchen Safety Food Safety 474

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” doubled the number of ghost kitchens worldwide since June 2020. ” Nathan's Gets the Ghost. Nathan’s Famous, Inc.

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Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

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Bar Cash Management Loyalty Program Point of Sale 386

Modern Restaurant Management

SEPTEMBER 15, 2020

.” “SALIDO has gone to great lengths to incorporate our team’s feedback and ensure they can support EATALY’s complex hospitality technology needs,” said EATALY co-founder and CFO Adam Saper. We will continue investing heavily in expanding SALIDO’s core technology and evolving our Restaurant OS offerings.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

APRIL 14, 2020

“Collectively, my leadership team has chosen to fight, and we want our franchisees to fight as well. No hardware is required, nor any changes to the restaurants’ POS and technology stack. Today, Qu is focused on helping brands improve and optimize their digital sales with modern technology solutions.

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Online Ordering Back of House Customer Service Small Business 530

Modern Restaurant Management

MAY 28, 2021

Noodles & Company Launches Ghost Kitchen. Noodles & Company launched its first ghost kitchen test in Chicago. Noodles & Company's Humboldt Park ghost kitchen is located at 3220 W. Nathan’s Famous added Arthur Treacher’s to the brand’s portfolio, now available as a ghost kitchen concept.

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Franchise Franchising Fast Casual Loyalty Program 474

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. designed with high-rent urban areas in mind. ” Delivering Jobs. .

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Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. ” As a Feeding America Leadership partner, the company has ongoing partnerships with a variety of food banks across the country. Consulting on Ghost Kitchens.

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Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. Changes at the Top for McDonald's. in January 2017. Chairman of McDonald's Board of Directors. .”

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Waste Food Leadership Customer Service 253

Modern Restaurant Management

DECEMBER 3, 2020

She started her career in private wealth management, serving as the Director of Client Relations for an investment advisory firm where she honed her skills for management of client relationships and true servant leadership. ” Wescott sees herself in a leadership support role, and it doesn’t go unnoticed by franchisees.

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Franchise Franchising Catering Online Ordering 414

7 Shifts

AUGUST 16, 2024

Managers also handle budgeting, track income and expenses to maintain profitability, and work closely with the kitchen staff to ensure menu items are prepared according to the restaurant's standards. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager.

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Management Management 2024 Leadership 195

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. The robotic kitchen runs on batteries instead of a diesel generator.

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

JUNE 26, 2023

through Internet of Things (IoT) technology while people remained apart. Prevent expensive kitchen equipment breakdowns and their ripple effects : For guests, summer conjures up images of their favorite restaurant promotions—from lobster rolls to new soft-serve flavors.

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Equipment Kitchen Safety Customer Service Food Safety 275

Qu

MAY 7, 2025

With operating costs rising and technology ecosystems growing more complex, the need for unified, intelligent solutions has never been greater. At the 2025 Restaurant Leadership Conference (RLC), Qu unveiled a groundbreaking Smart Kitchen platform that promises to redefine how enterprise restaurants manage their back-of-house operations.

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Operations Kitchen Safety Back of House Equipment 52

7 Shifts

JANUARY 31, 2024

Inventory management Managers need to ensure the kitchen is stocked with the right amount of food so that nothing is wasted and as few items need to be 86'ed as possible. Being tech-savvy Technology is cementing its space in the restaurant industry. Operations" is usually just a short way to say "keeping the restaurant running".

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Management Management Kitchen Safety Front of House 195

Modern Restaurant Management

JANUARY 9, 2020

. “Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. and Kard Financial Inc.

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Fast Casual Employee Relations Customer Service Online Ordering 282

Modern Restaurant Management

MARCH 24, 2020

While it is not the outcome we wanted, amid all the uncertainty around the COVID-19 pandemic and the immense strain it has put our industry, the safety of our attendees, exhibitors, sponsors, vendor partners and our own staff is paramount. This is our community and we all must be kept safe.

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Food Supply Kitchen Safety Food Safety Cash Management 253

7 Shifts

SEPTEMBER 19, 2019

Operations: An all-encompassing word for everything else involved in managing a restaurant, such as maintaining the atmosphere and ensuring employees follow health and safety standards. Tech-savvy: New technology and software is part and parcel of running a restaurant. Remaining educated: Managing a restaurant involves constant work.

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Management Management 2019 Employee Relations 284

Modern Restaurant Management

DECEMBER 16, 2019

For complete survey data, and more detailed findings on how restaurants today are harnessing the power of ordering technologies, click here. Following in the footsteps of molecular whiskey, expect to see brands use science and technology to create new products, shorten production time, and confirm trustworthiness. What Diners Want.

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2019 Compost Mobile Ordering Point of Sale 322

Hot Schedules

OCTOBER 1, 2018

Many of the sessions throughout the conference highlighted how strong partnerships can help restaurants champion new technology innovations throughout a brand. New technologies also afford valuable visibility across a broad spectrum of departments and functions — from food and labor compliance to employee engagement and career pathing.

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2018 Innovation Kitchen Safety Food Safety 79

Modern Restaurant Management

MARCH 11, 2025

The focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput. Instead of simply trying to fit as many seats as possible into a space, the focus now is finding the minimum necessary seating capacity while maximizing kitchen efficiency and service throughput.

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Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Clover - Restaurants

MAY 7, 2024

Executive Chef Job Description As Executive Chef, your breadth of professional experience is matched by your passion for culinary excellence, strong leadership skills, and creative flair for menu development. You will play a pivotal role in shaping the restaurant’s culinary offerings and ensuring the smooth operation of our kitchen.

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Back of House BOH Kitchen Safety Front of House 52

Aaron Allen & Associates

JUNE 25, 2024

Enhanced Restaurant Efficiency and Profitability Via Strategic Kitchen Reconfigurations: Ignite Your Restaurant’s Future In the fast-paced restaurant industry, staying ahead of the competition requires constant innovation and adaptation. One of the most impactful changes you can make is optimizing your kitchen layout and operations.

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Coaching Kitchen Safety Back of House Fast Casual 59

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. What is the kitchen’s work culture like? How are creativity and input from the kitchen staff valued?

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Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

MARCH 11, 2025

Many restaurant owners had believed they would be covered in the event of something like the pandemic, and found themselves without a safety net. Overall, the pandemic highlighted the vulnerabilities, margin issues, and lack of safety net to restaurants in a way the industry is still recovering from. – Pooja S.

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Mobile Ordering Kitchen Safety Food Safety Fine Dining 418

Bottleneck Management

DECEMBER 6, 2019

Learning health and allergen safety, meal prep, cooking skills, and taste profiling are all recommended. Staying up-to-date with the latest restaurant and hospitality technology and tools is important as well, as technology is playing more of a role in the way restaurants are run. “ I’m happy in my position.

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Back of House Kitchen Safety Allergens BOH 60

PathSpot

APRIL 26, 2024

Cleanliness and safety are top priorities in the food service and hospitality industry. Cutting-edge solutions such as PathSpot SafetySuite are essential for upholding cleanliness and safety standards. They ensure consistency, safety, and compliance with health regulations.

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Hospitality Food Safety Kitchen Safety Food 40

Foodable

NOVEMBER 23, 2021

As we continue to see a shift in technology to take on the rising issues with Labor C3 and Sam Nazarian is leading a seed capital round of $ 20 million for Nomi, a startup that uses automation to create bowl-based meals. Door Dash and Uber may have just bagged the 800-pound gorilla without a safety cage.

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Kitchen Safety Leadership Delivery Hiring 52

MBB Hospitality

APRIL 25, 2018

Technologically Savvy. Today, you would have to be living under a rock not to see the important role technology plays in every business let alone just daily life. From computer systems to social media to robotic technology, the more comfortable your employees are with technology the better it will be. Must Love People.

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Hospitality Franchise Franchising Recruiting 40

Qu

APRIL 12, 2024

While the restaurant industry has traditionally been slower to adopt new technology, AI stands out as a top priority for enterprise brands according to Qu’s 5th Annual State of Digital report. It’s the right time to experiment with voice ordering while keeping in mind that the technology remains nascent.

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Webinar Point of Sale Technology Customer Service 52

Modern Restaurant Management

OCTOBER 8, 2020

This edition of MRM News Bites features a lot of technology and robotic news, virtual food halls and healthy kid menus. Miso Robotics launched global commercial availability of the Flippy Robot-on-a-Rail (ROAR) – a zero-footprint, cost-efficient intelligent robotic kitchen assistant for the evolving commercial kitchen.

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Kitchen Safety Online Ordering Food Safety Point of Sale 386