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For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies. Adopt technology : Use tech solutions to simplify operations, such as automated scheduling or inventory tracking systems.
Can you provide an example of how you’ve improved employee performance through training? Becoming a restaurant manager entails leadership and communication skills. Can you provide an example of how you’ve improved employee performance through training?
That’s where scenario training comes in. Create moments in training when your leads have to wrestle with these choices. And if you want to give managers a competitive edge, start with decision-making exercises that build leadership skills. Let’s say you’re in the middle of dinner service. Do you comp the meal?
Human Resource departments will ensure that every employee works within the parameters of expectations and scheduled reviews. [] LIKLINESS OF FORMAL TRAINING Finally, the most important factor in deciding where a cook wants to work should be the investment a property is willing to make in formal training.
Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some key trends you expect to affect the franchise landscape this year and in years ahead?
Many restaurants struggle not because of the concept, but because of inefficient workflows, lack of training, and day-to-day disorganization. The Alternative: Improve workflows, invest in training, and use tools that make day-to-day business easier. When theres poor leadership or unclear direction, even the best staff can feel lost.
Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce. Beyond hiring, ongoing training of current staff improves output and maintains seamless operations.
That’s why having a solid restaurant management training program is so important for owners and operators looking to build a successful team. A well-structured management training program equips new leaders with essential skills while promoting ongoing development. Show how to make smart choices when resources are tight.
Areas harvested expanded to 790,000 ha following the stumping of 450,000 ha of ageing trees, which boosted yields to 0.88 t/ha, in addition to seedling distribution and training initiatives. East Lansing, Michigan, US) Thu, 12 Jun – Nescafé exceeds its 2025 regenerative agriculture target, training 200,000 farmers.
From planning the move to training new staff and maintaining quality across locations, you’ll find valuable tips to help ensure your expansion is a success. Use training manuals, checklists, and even video tutorials to ensure that the new team follows the same guidelines. Once you’ve assembled your team, invest in thorough training.
The investment will enable M7B to open 15 new franchised outlets, upgrade its central kitchen for cold brew and blended drinks production, and strengthen staff training programmes to maintain quality consistency across its growing network. Government programmes on nursery development and agronomic training aim to raise yields and quality.
The chain’s documented emphasis on training shows in its strong performance on service quality and value. The second most-common use case is inventory management, 55 percent of those surveyed cite using AI in that process on a daily basis; another 25 percent say they are testing out such applications.
Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. We emerged from COVID as a company intensely focused on the customer experience, starting with the accuracy of the order, the quality of the product, and the strength of leadership from within.
Furthermore, digital tools for inventory and labor management became crucial for navigating supply chain disruptions and staffing challenges. Corporate leadership approached this issue with the same urgency. They had left the industry in pursuit of their dreams elsewhere and left a wake of disbelief and shock among hiring managers.
Train Culture, Not Just Skills Scaling a restaurant isn’t just about opening doors and plugging in new fryers. Invest in training programs that go beyond mechanics and into mindset. Earning a business management degree helps you build expertise in leadership, operations, and project management — critical skills for scaling any venture.
The investment will boost Bristol Twenty Tea and Coffee Company’s espresso machine rental inventory to over 120 units and fund the upgrade of processing and packaging equipment. Belforte del Chienti, Italy) Fri, 6 Jun – Fairtrade awarded EU grant for EUDR compliance training.
Labor Cost Management : Instead of cutting staff, 68 percent of restaurants have embraced cross-training as the top labor cost management strategy. Savvy operators have realized that cross-training team members and leveraging technology reduces labor costs and enhances the overall guest experience — a win-win across the board.”
Boston-based Crunchtime offers operational tools such as inventory management, scheduling and training, also for large chains. Joining forces will allow the company to connect the dots between restaurants’ inventory, food prep and order flow, allowing operators to serve customers faster and more profitably, the companies said.
Hiring a great kitchen manager can transform your BOH operations with outstanding culinary and leadership skills. Describe a time when you had to manage inventory with a tight budget. For example, a candidate might share how they implemented a daily checklist for inventory and ingredient freshness, reducing waste.
They’re asking: “Can you help us build a reliable, scalable inventory process that actually improves our margins?” Candidates want to know if an employer uses the systems they’ve come to trust, like advanced inventory software or recipe tools. Chris Fletcher Founder, Tech on Toast They also secure buy-in across the leadership team.
A classically trained chef, McIntyre will help shape the evolution of the chain’s menu, as well as sourcing ingredients, optimizing vendor relationships and streamlining inventory. By Restaurant Business Staff on Jul. 11, 2025 Facebook Twitter LinkedIn Staff illustration.
The following three key points should guide your decision: CFO services often offer strategic guidance and financial leadership, whereas traditional models focus mainly on tactical, day-to-day accounting tasks. Assessing whether the CFO is well-versed in restaurant accountancy, including inventory management, labor costs, and profit margins.
Corporate leadership : Of course, for restaurants that are part of a chain, there can also be a communication silo formed among the corporate leadership. Similarly, restaurants can use technology to equalize training procedures and ensure that employees at all levels enter the team with the same understanding.
These tech systems let operators view sales patterns, track inventory, and determine areas of wastage to make smarter, more profitable and sustainable choices. No one on your team enjoys doing tedious administrative tasks, like line checks or inventory, but they’re a necessary part of the job, even when you’re short-staffed.
But, for a moment, let’s take inventory: [] CHECK YOUR REPERTOIRE: You need not remember every ingredient, in every dish, but you must understand the methods and the result. Have you worked through this process hundreds of times before? [] CHECK YOUR LEADERSHIP: Do you know the difference between leadership and management.
Inventory, Shipping & Receiving Keeping a close eye on inventory and ensuring efficient shipping and receiving processes can significantly reduce stress, theft and frustration within the restaurant staff. Train, Teach, Mentor A great restaurant manager is also a great teacher and mentor.
Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business. Every day should be an opportunity for each employee to grow, learn, and improve through teaching and training.
As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.
Training is paramount to attracting and retaining great employees, so these properties typically invest heavily in teaching and training. [] A NETWORK FOR GROWTH And finally, the next step in a cook’s career might not be at the club where he or she is learning. So where will you get exposure to much, if not all of that?
It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. One other way you may need to manage inventory is with menu planning.
Throughout his 17 years at Mood Media, he's held various customer engagement and sales leadership roles and has worked with key technology partners to optimize innovative solutions based on vertical market trends and customer feedback that deliver positive ROI to operators. Finally, don't overlook the human element.
Mobility Equals Flexible Ops: Hotel Purchasing & Inventory from Anywhere. To get new workers — whether part- or full-time — up to full efficiency, department heads and team leaders need to devote proper time and resources to train. Join the Webinar. Related Posts. Read More Is Your Back Office Sinking Productivity?
Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times).
As a new initiative offering valuable education opportunities, business skills and training, and enhanced career prospects, Dunkin’ has launched a new partnership with Southern New Hampshire University (SNHU) to offer low-cost college degrees to its independent franchisees and their employees. ” A&W Doubling Up. .
One of a restaurant manager’s primary responsibilities is hiring, training, and scheduling staff so that the business runs smoothly. Additionally, they oversee inventory, vendor relationships, and even marketing and promotions to attract new customers. 7shifts also offers restaurant management courses to level up your career.
Take the time you need to get trained up on the technology your restaurant uses, and learn best practices. LeadershipLeadership is more than making decisions and giving directives. Finally, good communication can also come in the form of good training. Let’s review what those are. Listen to them and keep an open mind.
One minute you’re planning shifts, then checking inventory, then making drinks and bussing tables—and before you know it, your shift is almost over and you haven’t even started your core management tasks. Keeping open communication with your team builds trust and improves your leadership qualities. Restaurant managers do it all.
He worked in each kitchen area learning how to cut meat and fish, help on large banquets, work every position on the line, take inventories, and even how to make decisions on wines. But he was ready to jump into the two-year program. He graduated and was immediately hired to work at another resort hotel in Colorado. You never know.
Modeling appropriate leadership and behavior can start with something as simple as a tidy back office. Document purpose, such as training materials, finance & accounting, scheduling, legal & compliance, mail and bills, etc. Don’t have the budget for any filing products?
7 Core Restaurant Management Responsibilities Staffing : Hire, fire, train, and manage employees. Inventory management: Monitor and maintain food and beverage stock levels. Innovating: Identify issues in your restaurant—whether inventory or systems-related— and be willing to create solutions and processes to improve efficiency.
For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes. ” I Heart Mac & Cheese is now open in Cooper City, Florida.
It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Metrics and sheets you'll need to track include cost of goods sold, labor costs, new operating income, profit, and (see below) inventory costs. One other way you may need to manage inventory is with menu planning.
Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching. In today’s hyper-connected world, consumers crave authenticity and connection beyond digital storytelling.
RMSes vary widely in terms of features and functions, but most include point of sale (POS), inventory management, staff management, payroll, employee scheduling, and more. These systems offer a unified solution for sales, inventory, and customer management. Monitoring and addressing employee performance is easier with an RMS, too.
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