Modern Restaurant Management

DECEMBER 21, 2023

Taking proactive measures and having plans in place will allow your business to react quickly to help minimize the impact of an emergency. Let us pass on the knowledge and expertise that we have gained in our 100+ years in the insurance business, so you can take a few things off your plate – and gain peace of mind.

2024 185

2024 Kitchen Safety Cash Management Insurance 185

Modern Restaurant Management

SEPTEMBER 6, 2022

For example, four out of 10 Saints fans report drinking “heavily” when they lose. Take a buddy). Shockingly, the average cost of a bar fight claim is $109,678.25 (based on Society Insurance information). The actions you take at this point can resolve a potential conflict before it ever arrives.

Bar 177

Bar Insurance Restaurant Law Point of Sale 177

Modern Restaurant Management

DECEMBER 27, 2023

Another growing risk: nuclear verdicts over dram shop law violations, driving up the costs of liquor liability insurance. Those restaurant organizations that closely monitor and manage such existing and emerging risks will be best positioned to ride out the turbulence. Conflict resolution training is also a must. No surprises.

2024 114

2024 Insurance Recruiting Restaurant Law 114

Modern Restaurant Management

SEPTEMBER 29, 2023

” Society Insurance has been working alongside business owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. Train all staff on their use.

Bar 184

Bar Kitchen Safety Equipment Insurance 184

Modern Restaurant Management

APRIL 23, 2024

With Sexual Assault Awareness Month (SAAM) in April, it’s time to develop new policies and take a harder look at existing ones. Has a recent state law change made sexual harassment training mandatory, but you don’t know where to begin? Are your existing standard operating procedures working as well as they could?

Insurance 98

Insurance Restaurant Law 2024 Brewery 98

7 Shifts

NOVEMBER 23, 2023

User-Friendliness and Training Are your employees comfortable using the system, or does it require extensive training? Record any training challenges or ease of use feedback. Now it’s time to research new providers, taking into account your learnings. Assess security measures to protect sensitive payroll data.

Download 222

Download Employee Relations Demo Customer Service 222

Culinary Cues

AUGUST 28, 2020

Shake off the dust of complacency, press the wrinkles out of that chef coat, polish those shoes and face the challenges straight on. Send out information about your current offerings and your future plans through effective email blasts. Work at it, train for it, stand behind it, and make a difference. You can do this!

Social Media 436

Social Media Communication Loyalty Program Training 436

Modern Restaurant Management

DECEMBER 21, 2023

Maintaining relationships with your local breweries, taking intentional steps to partner with local creators and working together to create experiences for on-premise customers will pay dividends for the on-premise draft program. The impact of these technological shifts is multifaceted.

2023 120

2023 2024 Insurance Employee Relations 120

Modern Restaurant Management

OCTOBER 3, 2022

An internal study with Society Insurance policyholders who experienced fires found that the majority of fires were due to cooking equipment, costing in excess of $5.4 Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. Train all staff on their use. Class K Gets the A.

Kitchen Safety 209

Kitchen Safety Equipment Insurance Restaurant Law 209

7 Shifts

JULY 13, 2023

This causes managers to waste time running to the bank to restock cash for employee tip outs, and employees have to wait days or weeks to receive their earnings with potential real-life consequences for those with tipped minimum wages whose income depends on tips. How much time does it take them to do a cash run to the bank?

Cash Management 195

Cash Management Back of House Training Insurance 195

Modern Restaurant Management

JUNE 6, 2023

The worst part is, this type of illness is largely preventable Restaurant owners and operators need to take active steps to prevent foodborne illness from coming out of their kitchens. Your workers will take short cuts. Train your staff. Share your food safety plan with staff members, and train them to follow it.

Food Safety 169

Food Safety Management Management Kitchen Safety 169

7 Shifts

MAY 17, 2022

The employees aren't helping each other out. We spoke to leaders at each one of these brands to find out what they do to both build and reinforce great restaurant culture. And let's see if you can work out a schedule that works for you' instead of it just being 'here's [the] schedule, take it or leave it.'” Picture this.

Insurance 370

Insurance Leadership Customer Experience Sports 370

7 Shifts

JUNE 3, 2022

Here are a few ways to ensure you're scheduling with empathy: Get the schedule out in advance. Get the schedule done ahead of time and send it to employees with enough lead time that they can plan out their lives. Or perhaps even take a short trip to visit friends or family. Take a close look at your restaurant culture.

Tip Distribution 398

Tip Distribution Email Marketing Communication Coaching 398

7 Shifts

MAY 23, 2024

In this industry, one of the worst-case scenarios is running out of money. By budgeting your restaurant's resources, you can proactively anticipate the obstacles, hurdles, and challenges your business might face and take the steps needed to prevent them from taking place.

Point of Sale 222

Point of Sale Seasonal Menu Food Supply Cash Management 222

Modern Restaurant Management

JANUARY 2, 2024

This could take the form of creative blended financing structures, open innovation platforms, infrastructure partnerships, and commercial collaborations as the industry enters its next phase of maturity. This will be done optionally depending on the customer's preference to opt in or opt-out of data collection.”

2024 193

2024 Fast Casual Insurance Food Safety 193

Modern Restaurant Management

NOVEMBER 17, 2020

It’s a lawsuit under Part B of workers’ compensation insurance – a claim of “willful neglect” that has been rare until this year. In the McDonald’s action, a preliminary injunction entered by the court in late June ordered the chain to provide social distance training and enforce mask wearing policies.

Insurance 204

Insurance Employee Relations Food Safety Document 204

Modern Restaurant Management

SEPTEMBER 30, 2021

Society Insurance has been working alongside restaurant owners for more than a century, seeing first-hand the devastating effects a fire can have on the establishments that make communities great. Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. Train all staff on their use.

Kitchen Safety 176

Kitchen Safety Insurance Equipment 2012 176

7 Shifts

MAY 2, 2023

So, when I dropped out of a PhD program I was supposed to start and that's when I started working in restaurants. Because I needed a job and I was looking around, and I didn't know clearly at that time where my life was going to take me, I just knew I needed money. And the way the tip pool came out of.We And we took that leap.

Front of House 195

Front of House Back of House Insurance Seasonal Menu 195

7 Shifts

JULY 29, 2020

It’s important for restaurant hiring and training processes to reflect new COVID-19 safety measures. When hiring restaurant employees, it’s also important to find staff that will take these measures seriously. Will any of the hiring or training be conducted remotely? What PPE will you provide? Will report rule violations.

Recruiting 293

Recruiting Kitchen Safety Employee Relations Food Safety 293

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training? Okay, that might be a stretch.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Culinary Cues

FEBRUARY 28, 2021

Mediocre sucks the lifeblood out of an individual or an organization – it is the dark side of the moon, the harbinger of discomfort and pain, and the salt in the wound that saps your energy and leaves you hardened and embarrassed. Take a simple hamburger – the second most popular item on American menus (a close second to pizza).

Uniforms 449

Uniforms Fine Dining Small Business Customer Service 449

Modern Restaurant Management

FEBRUARY 24, 2022

Those who figured out another path, a different career or a job in a different industry are seemingly unmotivated to go back to their previous work. There are a few reasons: New employees often lack training; ill-equipped and inexperienced workers sustain more injuries trying to use machinery or tools with which they are not familiar.

Hiring 193

Hiring Guest Recovery Insurance Hotels 193

7 Shifts

JULY 12, 2023

I kind of did it out of a self-serving type of thing where I was like, I never see him. At that time he was owning Poppy + Rose along with his other business partners until I came along and bought them out. We bought those people out, and then we ran straight into the pandemic. You're classically trained.

Front of House 370

Front of House Back of House Take-out Book 370

Modern Restaurant Management

NOVEMBER 8, 2022

An increase in these injuries could result in higher insurance rates in the long term; in the short term, they disrupt your ability to operate at peak capacity and could negatively impact the morale of all employees. Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire.

Management 193

Management Management Food Safety Hiring 193

7 Shifts

JANUARY 10, 2024

Coming out of the pandemic, many restaurants switched to charging a service fee to compensate staff instead of relying on the tip credit. (If We really wanted to take care of [staff].we Turnover is almost zero and staff are focused on training each other and making each other better. What is the service charge? of their sales.

FOH 222

FOH Front of House Customer Service Back of House 222

Modern Restaurant Management

JANUARY 16, 2024

” For restaurant owners, we’ll take creative license with the quote to say, “A man who owns a restaurant should be prepared to exit at any time.” Those in the restaurant business must have a written plan detailing who takes over the operations if an owner is no longer in the role.

2030 178

2030 Franchise Franchising Employee Relations 178

Sling

NOVEMBER 23, 2023

But, by dividing the process into distinct stages and taking it one step at a time, you may find that it’s a lot easier than you thought. Some services absolutely demand special equipment (and even special training), and offering them right out of the gate can put a serious dent in your startup capital.

Insurance 78

Insurance Equipment Customer Service Hiring 78

7 Shifts

JULY 8, 2023

Take Johnny Zela, who tended the bar with Joe at the very beginning of Condado. And you could take a person like myself at $4.13 And what QUESO stands for is, quality is one part and it's quality in everything that we do, whether it be our food or training our people. I mean, huge, huge lines out the door.

Hiring 273

Hiring Back of House Take-out Training 273

7 Shifts

MAY 11, 2020

Now, after weeks of relying solely on takeout, delivery, and other business models to bring in revenue, restaurants are seeing some relief as regulations ease and business reopening plans rolling out across the country. This could include taking their temperature and assessing them for different symptoms.

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

JANUARY 10, 2024

Coming out of the pandemic, many restaurants switched to charging a service fee to compensate staff instead of relying on the tip credit. (If We really wanted to take care of [staff].we Turnover is almost zero and staff are focused on training each other and making each other better. What is the service charge? of their sales.

FOH 195

FOH Front of House Customer Service Back of House 195

Modern Restaurant Management

MARCH 20, 2020

The same can be said for their employees, who oftentimes aren’t properly trained in managing data threats. In a security context, human error constitutes unintentional actions – or lack of action – by employees and users that cause, spread or allow a security breach to take place.

Email Marketing 204

Email Marketing Online Ordering Franchise Franchising 204

7 Shifts

NOVEMBER 3, 2022

Amanda Cohen, chef and owner of New York City's Dirt Candy, is vocal about culinary lists and awards that leave out female chefs. Good to know that the grand old tradition of writing us out of the history of food is alive & well in 2020. The industry needs to do better to take care of its workers. Remember me?I

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

NOVEMBER 2, 2023

” takes readers on a rollicking, astonishing journey through the hidden truths of the foodservice industry. What do you hope readers take away from reading the book? Training and education are imperative. The first-in, first-out (FIFO) method should be followed to ensure that older food items are used first.

Kitchen Safety 186

Kitchen Safety Food Safety Allergens Employee Relations 186

7 Shifts

MAY 15, 2023

Understanding the ins and outs of paying employees, observing labor laws, and complying with the tax code is critical to running a business. Health insurance plan opt-in forms. Tip pooling software can simplify tip out calculations. Otherwise your business will have to make up the difference out of pocket. Withhold 6.2%

2023 195

2023 Tip Distribution Audits Restaurant Law 195

7 Shifts

FEBRUARY 26, 2021

The easiest way to get your food out there is by partnering with a third-party delivery app. But when it’s so dead simple to get listed on third-party delivery marketplaces and take orders, why do all the other work to create your own system when you are a time-strapped restaurateur? So—you’re ready to take orders.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

MARCH 16, 2022

You can personalize your interactions even further by taking the time to learn a few key details about each of your staff members (e.g., Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities.

Front of House 370

Front of House Back of House Communication Customer Service 370

Lavu

SEPTEMBER 29, 2023

Some owners have had to take on multiple roles themselves or hire unqualified staff, affecting the quality of service and customer experience. Labor Shortage Solutions in the Restaurant Industry To address the restaurant worker shortage, restaurant operators have been taking several approaches.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166