The Rail

MARCH 14, 2023

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. One such innovation is using QR codes , which are becoming increasingly popular in the restaurant industry.

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Mobile Ordering FOH Front of House Kitchen Safety 111

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

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2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

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2024 Loyalty Program Cash Management Customer Experience 215

Open for Business

MAY 19, 2023

Digital ordering has been a game changer, and the latest trends for 2023 could change how hospitality businesses operate even more. Innovations like AI, robots , and even QR codes can help restaurants succeed by keeping labor costs down while still delivering on guest experience.

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2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Kounta

JANUARY 9, 2020

This fixation has driven innovations like self-serve kiosks and kicked off fads like ramen burgers. Trend 2: Green goes mainstream — zero waste movement will influence dining habits. Consumers are growing increasingly conscious of sustainability. The hospitality industry is fuelled by people’s obsession with food.

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Hospitality Cash Management Influencer POS 98

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

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2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. ” Curry Up Now Adds Incentives LTO.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

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2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

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Food Truck Customer Service Customer Experience Dietary Restrictions 126

EATER

DECEMBER 16, 2021

For example, Vianne explained, “DoorDash might offer a higher $12 delivery fee per order. So every delivery I would try to do my best, greet people, smile at people, and do my job because I was representing the company that sustained me.”. Vianne once delivered a Starbucks order to one well-known celebrity. It was a big order.

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Back of House Employee Relations Delivery Mobile Ordering 143

The Food Corridor

APRIL 21, 2021

At The Food Corridor , our mission is to enable efficiency, growth, and innovation in local food. Last year, our report on kitchen incubators and shared kitchen facilities in the US revealed a growing industry embracing innovation and supporting a diverse community of entrepreneurs. Cleveland Central Kitchen. HotBread Kitchen.

Food 98

Food Coaching Food Truck Website Management 98

Modern Restaurant Management

NOVEMBER 5, 2019

This edition of MRM News Bites features McDonalds, the Food Waste Reduction Alliance, OpenTable, Ordermark, Hudson Group, Hakkasan Group , Waitr and Checkers, ICV Partners, Restaurant Technologies, Diebold Nixdorf and Alto-Shaam. Changes at the Top for McDonald's. in January 2017. in January 2017.

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Waste Food Leadership Customer Service 101

Modern Restaurant Management

OCTOBER 18, 2019

Winnow Raises $20M to Fight Food Waste. The company, with US offices located in Iowa City, has recently made headlines in the country, having been selected as a food waste innovator and recipient of the Zero Hunger | Zero Waste Kroger Foundation Grant. 63 million tons of food is wasted every year.

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Waste Food Franchise Franchising 104

Apicbase

AUGUST 19, 2022

Guests are so used to the convenience of digital tools and mobile technology in their daily lives that they expect the same smooth digital experience as soon as they step foot in a hotel lobby. It’s a tall order. They come together to support each other and spur innovation sustainably. And that is a good thing.

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Hotels Technology Hospitality Back of House 52

Modern Restaurant Management

DECEMBER 5, 2023

By implementing a QR Code at-table, two-way ordering system, servers can wait on more tables, increase their tips, and spend more one-on-one time with guests. PYMNTS reports that about 55 percent of restaurants have adopted curbside pickup, and 50 percent provide mobile order-ahead options.

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Technology Mobile Ordering Customer Experience Customer Service 197

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) We have only seen the tip of the iceberg of innovation in this space. They are also able to offer orders for pick-up from their physical location.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. After moving from Australia to NYC, I couldn’t be more excited to make my mark as a part of this innovative, culture-lead team.” ” Tyga Bites Launches. .”

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. You can see which other restaurants they frequent, too, and the types of items they order from those places.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

DECEMBER 14, 2021

In addition, heightened competition within the industry as a result of increasing off-premise and digital operations will force brands to further innovate and invest in convenience to stand out and draw customers. Adaptation to non-sustainable and non-predictable traffic of visitors for dine-in locations.

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2022 Food Supply Mobile Ordering Customer Experience 189

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. There are four components that make up the Ultimate technology: Lightweight point of sale (POS) with direct integration to the Grubhub web and mobile app.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

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Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

SEPTEMBER 14, 2021

That August, the James Beard Awards announced an audit of policies and procedures, which was conducted by various stakeholders, including subcommittee members, the Awards committee, James Beard Foundation staff, and consulting firms specializing in equity, justice, sustainability, and awards protocols and processes. Leading a Fair Kitchen.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

DECEMBER 28, 2020

Operators will need to be creative in finding ways to counter the increased restaurant costs and the waste being produced. Those that are continuing to prosper had their technological house in order prior to the pandemic. Some of these innovations include digital menus, contactless payments, marketing solutions, and cloud-based POS.

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2021 Kitchen Safety Food Safety Mobile Ordering 199

Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS. ” says John Cocker, FOODWORKS’s president.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. Dunkin' Sustainability. Dunkin’s transition to paper cups will remove approximately one billion foam cups from the waste stream annually.

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Mobile Ordering Online Ordering Food Order Recycling 150

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. These include marketing, website development, omnichannel payments and point-of-sale (POS) solutions. "We're

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Serving White Paper Food Recycling 207

Deliverect

JANUARY 7, 2020

Founded in Barcelona in 2018, Food Haven is one of Spain’s most ambitious and innovative cloud kitchens. People are becoming more and more inclined to use food delivery apps and online ordering. We believe delivery costs will end up being extremely low due to the high volume of orders (i.e.

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Delivery Food Online Ordering Food Order 101

Modern Restaurant Management

DECEMBER 21, 2022

This will enable brands to better manage off-premises orders and balance their hybrid operating models. The concept of self-service will continue to evolve as consumers become accustomed to placing orders with devices. Operations will continue to be simplified despite digital experiences expansion.

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2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

MARCH 11, 2020

” The 25th edition of Scoop features products designed to help bar-and-grill operators easily get creative and innovate with their menus, with elevated, upsell-worthy versions of their traditional bar-and-grill fare. Innovative Experiences. It can be served with signature dips or used as a slider bun for a sandwich.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Apicbase

JANUARY 13, 2023

With smart food ordering — meaning leveraging tech for inventory management and vendor selection — operators can cut down on food waste by 80%. For 62% of restaurants , automation could help fill critical gaps in managing orders. IMARC Group , 2022) Global food ordering is expected to top $365 billion by 2030. (

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2023 Operations Management Management 52

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. We are so proud to be the inaugural on-demand food platform partner for the NBA, an innovative and dynamic league,” said Tony Xu, DoorDash CEO and Co-founder. Communication platform.

Kitchen Safety 206

Kitchen Safety Loyalty Program Delivery Customer Service 206

Modern Restaurant Management

FEBRUARY 28, 2020

Founded by Ariane Daguin in 1985, the company is recognized for its uncompromising standards when it comes to delivering superior products based on free-range, natural production and sustainable, humane farming practices. Ariane Daguin, Tom Colicchio and more attend D'Artagnan's 35th Anniversary at Metropolitan Pavillion.

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Coaching Point of Sale Customer Experience Retail 167

Modern Restaurant Management

AUGUST 28, 2020

Today, her success has finally proven to her parents that cooking is a viable and sustainable career for women. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks. BYOM is mobile-responsive and easily updated. Sedgwick St., LifeOrDeathRecipe Challenge.

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Allergens Kitchen Safety Guest Recovery Customer Service 145