Modern Restaurant Management

MAY 7, 2021

To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point. “This year continues to be the ‘Year of the Guest,’ where they are the focal point to everything we do, from menu innovation to technology to podcast content,” Eckles said.

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Modern Restaurant Management

JANUARY 30, 2024

Sustainable restaurant expansion requires balancing excitement with patience and perspective. Sustainable restaurant expansion requires balancing excitement with patience and perspective. Small pilots expose weaknesses, risks and required iterations so leadership can determine if initial plans need adjustment, delay or abandonment.

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Leadership Small Business Hospitality Customer Experience 508

Modern Restaurant Management

DECEMBER 16, 2024

A staff of skilled, experienced team members keeps dining rooms running smoothly, boosts efficiency in the kitchen, builds goodwill with customers, and pushes restaurants to innovate – all of which contribute to business success and sustainability.

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Modern Restaurant Management

MAY 22, 2024

. "This transaction reflects Subway's long-term growth potential, and the substantial value of our brand and our franchisees around the world," said John Chidsey, CEO of Subway, adding that there are no anticipated changes to the company's leadership team, strategic focus or operating plans. What’s next for Subway?

Front of House 471

Front of House Back of House Leadership Franchise 471

Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Customer Experience Loyalty Program 221

The Rail

MAY 30, 2025

A significant part is also played by tech integration ; loyalty programs, app-based ordering, and QR code menus are not innovations but necessities. Modern successful restaurants create their branding to support community and purpose, usually related to local collaborations, sustainability, or cultural celebration.

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2025 Loyalty Program Seasonal Menu Front of House 130

Restaurant Business

JUNE 5, 2025

I am proud of the progress we have made to date for the business and as a leadership team,” Tick said in a statement Thursday. “I Also on Thursday, BJ’s announced that CFO Thomas Houdek will resign on June 20 to take a new job outside of the restaurant industry. Sign Up Thanks for signing up!

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Leadership Fast Casual 2025 Franchise 152

Modern Restaurant Management

MARCH 11, 2025

The restaurants that thrive today are those that balance innovation with human connection. Providing benefits like career development and on-the-job training is critical, especially as we continue our mission of serving thoughtful food that supports healthier, more sustainable living. The world changed, and so did restaurants.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

EATER

MAY 16, 2023

The company currently offers five sustainably farmed, low-intervention wines that Olszewski has chosen to be widely pleasing. She keeps her palate sharp by consulting on restaurant wine lists, but funnels most of her time and energy into Nomadica, which is expanding its selection and working on innovating beyond the can.

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Sustainability Back of House Front of House Agriculture 245

Modern Restaurant Management

JUNE 27, 2024

We have a world class leadership team in place to continue our momentum. Music contains many leadership lessons…collaborating with teams, tapping into emotions, communicating compelling messages to the organization…just to name a few. Embrace change and be willing to innovate. Why are you retiring now?

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Franchise Franchising Leadership 2003 251

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. We have long been a haven for vegans and vegetarians, who replace meat for beans on almost any of our menu items.

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Hospitality Food Consumer Goods 2019 459

Modern Restaurant Management

JULY 30, 2021

“As many companies look to create a new normal for employees, Church’s has chartered a course that focuses on sustaining our team members and securing the continuity of our business,” said Karen Viera, Chief People Officer for Church’s Chicken. ” Curry Up Now Adds Incentives LTO.

Franchise 508

Franchise Franchising Fast Casual Point of Sale 508

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

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Mobile Ordering Front of House Customer Service Customer Experience 539

Modern Restaurant Management

JANUARY 23, 2024

Big changes are happening in modernization, innovation, food technology, and more, and if you’re not adapting, you simply won’t make it. Sometimes, new leadership can bring new perspectives and opportunities to a stalled and tired brand. What does the deal say about the current state of franchise investment activity?

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Leadership Consumer Goods Customer Experience Franchise 251

Modern Restaurant Management

OCTOBER 22, 2020

The Multicultural Foodservice & Hospitality Alliance (MFHA), 4thMVMT, and PepsiCo announced a formal collaboration to provide leadership development and increase business ownership opportunities for Black people in the restaurant industry. million over the next five years to build and sustain the program. ” Delivering Jobs.

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Franchise Franchising Loyalty Program Kitchen Safety 385

Modern Restaurant Management

JANUARY 17, 2020

Taco Bell Sustainable Packaging. For those who may not want to be in a manager role, the brand is introducing "Makers," a program for restaurant team members who want to elevate their passion for the brand and want leadership experience. Paris Baquette's Leadership Changes.

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Modern Restaurant Management

FEBRUARY 1, 2024

We dig into the tremendous impact of meal delivery services in this thought leadership essay, providing fresh insights, strategic ideas, and views targeted at enhancing the restaurant industry's grasp of this transformational development. The Tech Frontier The importance of technology in meal delivery goes beyond order processing.

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Delivery Food Food Supply Customer Service 251

Modern Restaurant Management

SEPTEMBER 15, 2020

” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO. ” The majority of SALIDO's employees joined NAB following the acquisition to continue innovating the Restaurant OS.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JUNE 24, 2020

Moralejo’s prior experience spans over two decades, leading global teams in various operations, franchise development and legal leadership roles at Burger King. This stylish, comfortable antimicrobial face mask incorporates an innovative Bluetooth 5.0 BioMask Bluetooth+. It's another outstanding option for our customers."

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Guest Recovery Mobile Ordering Kitchen Safety Food Safety 539

Modern Restaurant Management

FEBRUARY 28, 2020

Founded by Ariane Daguin in 1985, the company is recognized for its uncompromising standards when it comes to delivering superior products based on free-range, natural production and sustainable, humane farming practices. Ariane Daguin, Tom Colicchio and more attend D'Artagnan's 35th Anniversary at Metropolitan Pavillion.

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Coaching Point of Sale Customer Experience Retail 419

EATER

FEBRUARY 4, 2021

When I finally left the doughnut job in 2009, I left the industry entirely — not because I wanted another career, but because I couldn’t see a path to a sustainable, balanced life in food. So did my coworkers: If anything, we sustained each other, for better and worse, providing a valued support system.

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Kitchen Safety Social Media Back of House Cash Management 348

Modern Restaurant Management

NOVEMBER 5, 2019

Kempczinski was one of key hires during this period, joining McDonald's in September 2015 as executive vice president of strategy, business development & innovation following leadership positions at Kraft and Pepsi. in January 2017. He has the right mix of skills and experience to lead us forward having run our U.S.

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Waste Food Leadership Customer Service 253

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Restaurant Franchising and Innovation Summit.

2022 195

2022 Fast Casual Website Management Workshop 195

Typsy

FEBRUARY 10, 2025

Typsy: The ultimate upskilling partner Typsys innovative online training platform is designed specifically for the hospitality industry, making it an ideal solution for businesses looking to invest in their teams. Role-specific training: From front-line service to leadership development, Typsy offers tailored content for every position.

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Hospitality Training Recruiting Certification 78

Modern Restaurant Management

MAY 12, 2020

As restaurants around the country look towards reopening, Edward Lee and Lindsey Ofcacek, director of The LEE Initiative are committed to helping reset the supply chains for farmers and restaurant operators who are committed to sustainable food. Dunkin' Sustainability.

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Mobile Ordering Online Ordering Food Order Hospitality 376

Restaurant Technology Guys

NOVEMBER 13, 2022

He also has an impeccable record of maximizing the strategic business model, optimizing business processes, and creating innovative initiatives that facilitate sustainable growth, and generate traction in competitive markets.

Technology 148

Technology Leadership Hiring Customer Service 148

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” ” Tyga Bites Launches. .

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

FEBRUARY 21, 2020

. “VISIT PHILADELPHIA and the James Beard Foundation are thrilled for our unique partnership that brings the culinary and tourism industries together to make it easy for travelers to support delicious, diverse, and sustainable food,” said Jeff Guaracino, president and CEO, VISIT PHILADELPHIA. As the first sushi chain in the U.S.

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Brewery Design Food Supply Equipment 348

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching.

Leadership 81

Leadership Coaching Sustainability Customer Experience 81

EATER

APRIL 21, 2021

But under Sai’s leadership, Coffee Break now also offers trendy flavored lattes like salted caramel, black sesame, and pistachio. But Sai argues that innovation isn’t inherently contrary to the hawker spirit. “It That’s why Singaporeans don’t cook — cheap food is just downstairs.”.

Franchise 246

Franchise Franchising Small Business 2011 246

Sante

JANUARY 12, 2020

“After launching this product at the 2019 National Restaurant Association Show and being recognized for a Kitchen Innovations (KI) Award, we have not been able to keep enough inventory on the shelf until now.” ” stated Jon O’Hern, VP of Distributor Sales. employs over 700 people nationwide.

Waste 130

Waste Innovation Leadership Sustainability 130

Future Food

APRIL 20, 2021

How can the culture of a slow moving, cost minimising, revenue maximising, food and service laggard be transformed into an adaptive, agile, customer-centric and solutions focused innovator that not only executes the food vision as promised but enhances the client’s culture? In a word, leadership.

Leadership 78

Leadership Catering Customer Service Hospitality 78

QSR Automations

MARCH 4, 2025

Jennifers leadership, innovation, and vision have been instrumental in driving our success. The QSR team allowed me to combine my love for empowering teams with innovative solutions that make a difference every day. Our team at QSR Automations solves real challenges in the restaurant industry through innovative technology.

2025 52

2025 Technology Social Media Front of House 52

Modern Restaurant Management

OCTOBER 16, 2019

Minimal Waste – Ono’s food truck is designed to be environmentally sustainable. From cups to straws, all of Ono’s consumables are compostable, making Ono more sustainable compared to traditional smoothie establishments. Ono Blend Founders Daniel Fukuba and Stephen Klein. through the end of the year.

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Food Truck Customer Service Customer Experience Front of House 317

Future Food

APRIL 21, 2021

How can the culture of a slow moving, cost minimising, revenue maximising, food and service laggard be transformed into an adaptive, agile, customer-centric and solutions focused innovator that not only executes the food vision as promised but enhances the client’s culture? In a word, leadership.

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Leadership Catering Customer Service Hospitality 78

Modern Restaurant Management

OCTOBER 21, 2019

The Exhibition will showcase hundreds of the latest innovations in plant-based living for the industry to review, taste and trial. Toronto's vibrant and diverse community paired with their innovative food scene makes for the perfect destination for our first location in Canada. and Plant Based News. by CHLOE Expands into Canada.

Retail 226

Retail Consumer Goods Point of Sale Seasonal Menu 226

Qu

MAY 7, 2025

At the 2025 Restaurant Leadership Conference (RLC), Qu unveiled a groundbreaking Smart Kitchen platform that promises to redefine how enterprise restaurants manage their back-of-house operations. With operating costs rising and technology ecosystems growing more complex, the need for unified, intelligent solutions has never been greater.

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Operations Kitchen Safety Back of House Equipment 52