Modern Restaurant Management

MARCH 3, 2025

Social media, online reviews, and delivery platforms make digital branding just as important as physical branding. We wanted it to feel high-end but also lively and social. For instance, your menu needs to have the same voice as your social media. Don’t just rely on organic social media.

Social Media 252

Social Media Customer Experience Email Marketing Loyalty Program 252

Modern Restaurant Management

DECEMBER 18, 2024

L&L Hawaiian Barbecue brings a distinct fusion of Asian, Pacific Islander, and American influences to consumers in the continental U.S. For restaurants, sourcing from these local markets offers a way to support regional producers while differentiating their menus with unique, high-quality ingredients.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

FEBRUARY 11, 2025

This initiative was a multi-year effort that demanded extensive sourcing, innovation, and close collaboration with our culinary team and suppliers. Our burger buns are now completely seed-oil free, and we’ve reformulated or sourced alternatives for items like harissa paste to ensure we uphold the highest ingredient standards.

Social Media 252

Social Media 2022 Sourcing Menu 252

The Rail

APRIL 4, 2023

When it comes to video marketing for your restaurant on social media, there are a myriad of tips, tricks, topics, and trends that you can implement as soon as today in order to leverage your audience and turn it into a sea of loyal, cash-paying patrons. You want to spark a craving. With that growth comes opportunity.

Social Media 264

Social Media Front of House Advertising 2022 264

7 Shifts

JULY 20, 2024

With over 5 billion people using social media globally, platforms like Facebook, Instagram, and TikTok have become necessary tools for businesses to reach customers. From introducing your restaurant to fulfilling orders, you can use social media to drive more traffic to your establishment, in-person and digitally.

Social Media 221

Social Media Customer Experience Seasonal Menu Customer Service 221

EATER

OCTOBER 29, 2024

Did the celebrity judges actually have the talent, technique, and sufficient awareness of the culinary traditions that inform the globally influenced dishes landing in front of them? Did bias find its way into the judging panel? It’s in the questionably harsh critiques of the traditional Korean dishes Lee chooses to cite as inspirations.

Social Media 291

Social Media Fine Dining Influencer Food Order 291

Modern Restaurant Management

FEBRUARY 7, 2024

The Gen Z Influence This tasteful group of about 70 million Americans craves authenticity in every bite, from organic street foods to diverse global cuisines. Gen Z is keenly aware of what social media follows and they’re eager to see if the hype is real by showing up and trying new food experiences.

Social Media 493

Social Media Customer Experience Influencer Dine-in 493

Modern Restaurant Management

JANUARY 28, 2022

Source: Alt/Grub/Faction. Use Social Media to Promote Your Business. Ghost kitchens are a modern concept, so using modern promotional techniques like social media makes sense. Using social media to engage with your customers is also crucial to your brand’s success.

Social Media 528

Social Media Small Business Advertising Food Order 528

ChowNow

MARCH 21, 2025

Key customer factors that influence dining preferences, from demographics to behavior. Demographics help you define the basic characteristics of your target diners, giving you insight into who they are, what they can afford, and how their lifestyle influences their dining choices. Lets get started and find your target audience.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

7 Shifts

OCTOBER 22, 2024

Traditional marketing strategies, like national TV ads, billboards, or widespread social media campaigns, can generate awareness, but they aren’t that effective when it comes to connecting with local customers. Use local keywords in your social media posts, too. Keep the entry process simple.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

ChowNow

APRIL 4, 2025

What people say about your restaurant online carries real weight, but the good news is that with a little strategy and a lot of consistency, you can influence the conversation and grow a steady base of glowing good reviews. Its actively managing how your business is perceived across platforms like Google, Yelp, TripAdvisor, and social media.

Management 195

Management Management Social Media Online Ordering 195

Modern Restaurant Management

JANUARY 10, 2023

Other social media platforms have rolled out vertical video formats to compete with TikTok, so you might as well use them. Developing a presence on multiple social apps helps users recognize your brand. Does Tik Tok provide a better opportunity than other social media? How does it differ?

Marketing 531

Marketing Social Media Small Business Cash Management 531

Modern Restaurant Management

OCTOBER 22, 2021

Seventy-two percent of people choose a restaurant based on comments and images shared by others on Facebook, according to a study by Social Media Monthly. Those stats demonstrate the power and influence of social media. You might also decide to create a custom landing page for visitors from social media.

Social Media 493

Social Media Advertising Events Customer Experience 493

ChowNow

JUNE 6, 2025

Mention stand-out menu items, maybe it’s your wood-fired pizza, your locally sourced produce, or that house-made aioli your regulars won’t stop talking about. Tight writing keeps people engaged—and makes your copy easier to repurpose across your website, socials, and review platforms. Think of it as a snapshot, not a novel. Everywhere.

Social Media 195

Social Media Fine Dining Front of House Customer Experience 195

Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. A social media presentation is crucial. This serves as a demo version of a guest’s visit.

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

MARCH 24, 2025

Yelp trend tracker data also shows that the recent egg shortage and price hikes have led to a surge in searches for egg farms (+513%) and chicken coops (+700%), as some consumers look for alternative ways to source eggs. Why are regional flavors in favor? Is this happening with any particular demographics? Brands like BB.Q

2024 221

2024 2023 Customer Experience Pricing 221

Modern Restaurant Management

APRIL 17, 2020

. “Instagram-worthy” is a thing in the restaurant business and it’s not going away: who hasn’t snapped a photo of a drool-worthy meal to share on social media? Part of your social media marketing strategy might be stepping up your ‘gram game with careful attention to plating, and that’s smart.

Marketing 438

Marketing Social Media Fine Dining Customer Experience 438

Modern Restaurant Management

AUGUST 31, 2023

Build and Nurture Relationships with Local Media Local media decide what stories get published. To start building your relationship with the local media, have a good story to tell in the first place. So, once you have a date for your event, make sure you send out invites to the local media so they can cover it.

Social Media 385

Social Media Email Marketing Influencer Events 385

Modern Restaurant Management

DECEMBER 10, 2021

Influencers like food bloggers and food critics have a loyal audience that trusts what they say and recommend. These influencers are considered experts on the issue of restaurants, and their verdict can be taken as a guarantee of great experience and even better food. Invite Food Critics and Bloggers. What happened to Snow’s BBQ?

Marketing 567

Marketing SEO Front of House Website Management 567

Modern Restaurant Management

MAY 17, 2023

Born between 1997 and 2012, Generation Z is a demographic known for being tech-savvy and socially conscious. As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts.

Loyalty Program 474

Loyalty Program Mobile Ordering Social Media Online Ordering 474

The Rail

OCTOBER 10, 2024

Understanding What’s Driving the Demand for Sustainable Coffee Understanding changing food trends is about understanding what factors and influences are changing the perceptions and, therefore, behaviors of consumers and your guests. Ask questions on sourcing practice, environmental receptivity, and coffee farmer support.

Sustainability 130

Sustainability Dine-in Consumer Goods Compost 130

EATER

APRIL 22, 2025

Jesse Sparks Jenn Sit, the executive editor at Clarkson Potter, on what the publisher is looking for A version of this post originally appeared on April 21, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world. Its more fragmented now.

Book 220

Book Social Media Email Marketing Influencer 220

The Rail

FEBRUARY 7, 2025

Consider launching social media challenges encouraging customers to post reviews or create branded hashtags that motivate your diners to become brand advocates. Then, you can share customer-created videos to diversify your content and provide social proof. Its crucial to pair with the right influencer, however.

Serving 130

Serving Marketing Loyalty Program Social Media 130

EATER

APRIL 8, 2025

Sometimes their solutions can be colonial see the rise in homesteading on social media and its colonial background and practice and sometimes they can be liberatory. The Amish have always been a source of fascination for the American public, which often treats them as the other. its just relaxing, says Leon.

Training 284

Training Food Travel Social Media 284

Modern Restaurant Management

FEBRUARY 27, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the National Restaurant Association's State of the Indusrty Report, food industry pressures, foodservice opportunities, influencer marketing, foot traffic analysis and the dining-out dollar. 2020 State of the Restaurant Industry.

2020 482

2020 Influencer Point of Sale Food Safety 482

ChowNow

APRIL 25, 2025

Its the sum of everything about your restaurant, from your menu design and decor to the tone you use when replying to comments on social media or greeting customers walking through the door. For example, if one of your core values is sustainability, that should show up in your sourcing, packaging, and messaging. Words matter.

Mobile Ordering 195

Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

MAY 30, 2025

The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. Gen-Z is shaping luxury discovery: 64 percent seek limited brand collabs, and 57 percent rely on influencers or celebrities for product finds. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. The restaurants of the future will disrupt the industry with: specialization, availability, exclusivity and speed and, media engagement.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

EATER

SEPTEMBER 18, 2024

Sometimes it’s happened at my own table (I work in food media after all). But two weeks later, in Kansas City, I ate dinner while an influencer a table over had his phone stand and ring light set up for the entire meal, shining across the dining room. I cannot abide by this. Or they see it as a temporary but necessary annoyance.

Social Media 345

Social Media Influencer Document 2024 345

ChowNow

JANUARY 23, 2025

Social media Everyone is on social media , even if every person isnt on the same platform, so youll need to hit each of the major apps like: Instagram Facebook X (Twitter) TikTok Create a buzz with event pages, behind-the-scenes teasers, and countdowns to the big event.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

ChowNow

APRIL 8, 2021

They’re ripe for use on social media, within marketing emails, and on your online ordering menu. Get more expert marketing tactics from our Restaurant Success team in our ebook, “The Ultimate Guide to Social Media for Restaurants.” ” Read the eBook. Plan for the best lighting. Garnish your dishes.

Equipment 370

Equipment Menu Social Media Email Marketing 370

7 Shifts

OCTOBER 22, 2019

In a social media-heavy world, the visual appeal of a restaurant has become more important than ever. Instagram is influencing menu offerings, restaurant design, and marketing strategies. With social media, we're able to reach people around the globe—it's so important.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

Modern Restaurant Management

JUNE 10, 2022

I know what you’re thinking, “It’s a video social network, where the heck does my restaurant fit in there?” As per TikTok stats , TikTok has become a top social network for teens and young adults, so it’s no surprise that it has quickly grown into one of the most popular platforms on the internet.

Employee Relations 508

Employee Relations Influencer Events Small Business 508

EATER

MAY 15, 2025

At Sham Market, a go-to source in Fatih for Syrian staples from pickles to pastries, Anas Rawabi hands over a spicy ball of shanklish, a type of aged Levantine cheese, before stuffing bottles of tamarind and apricot juice into a bag for an elderly shopper. He flashes a toothy grin, and adds, And then we can open another restaurant.

Government 217

Government 2024 Customer Experience Food Order 217

Bingage

DECEMBER 5, 2019

Well, social media is a quite familiar term for everyone! When it comes to building a marketing strategy to increase restaurant business sales , social media and online marketing is an unavoidable element. and how to take photos that are customer-friendly and proper social media monitoring. Image Source.

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

The Rail

JUNE 11, 2025

If local sourcing is necessary, vet new suppliers carefully. Create buzz on social media with behind-the-scenes content, construction updates, and soft opening invitations. Partner with local influencers and consider hosting a grand opening event. Establish clear terms and build relationships early.

Management 147

Management Management Equipment Hiring 147

Modern Restaurant Management

APRIL 15, 2020

The sharp decline in sales has reached all restaurant dayparts as regular daily routines got upended by the social distancing guidelines. The top factor influencing the choice to buy alcoholic drinks with take out/delivery relates to ease and safety. All Day Parts Suffering. restaurants, bars, clubs, etc.), ” Read more here.

2020 493

2020 Point of Sale Fast Casual Online Ordering 493