7 Shifts

OCTOBER 22, 2024

Nowadays, running a successful restaurant takes more than great food and good service. If your website isn’t optimized for mobile, you could be losing out on potential customers. You can also reach out to other local businesses or organizations to provide further context to search engines about your restaurant’s location.

Book 195

Book Marketing Email Marketing Social Media 195

ChowNow

MARCH 21, 2025

Without a well-defined target market, restaurants risk wasting resources on strategies that dont connect and menu offerings that dont selltrying to appeal to everyone, but standing out to no one. Key customer factors that influence dining preferences, from demographics to behavior. Lets get started and find your target audience.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

MAY 23, 2025

If youre using a modern POS system or inventory management software, you likely already have most of this information easily at your disposal. Unless theres a good reason to keep them (like being a house specialty or a key part of your concept), theyre probably taking up valuable real estate on your menu.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

7 Shifts

APRIL 3, 2020

That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

NOVEMBER 14, 2024

Ideally, operators want new employees to be deployed in 12 days , while 55% of restaurant employees admitted they want shorter training periods that take only one to two weeks. Training takes time away from regular restaurant operations, and scheduling this time effectively is crucial. Let’s say you run a fast-casual restaurant.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Lavu

NOVEMBER 29, 2024

That’s where POS inventory tools step in to help. Key Ways POS Systems Save Restaurants Money: Real-Time Tracking : Automatically updates stock levels as orders are placed, reducing waste and preventing stockouts. These systems not only help manage stock but also directly influence profitability.

Inventory 78

Inventory POS Waste Point of Sale 78

Modern Restaurant Management

SEPTEMBER 30, 2024

Better Order Accuracy Equals More Satisfied Customers If a customer has a good experience at a restaurant, it will influence their decision to return. Take fast casual and drive-thru for example. Are you taking advantage of showcasing sales or deals at optimal times? Technology is one way to make this happen.

2025 450

2025 Fast Casual Food Customer Experience 450

ChowNow

FEBRUARY 28, 2025

Phone orders are prone to human errormisheard items, incorrect addresses, and unclear special requests are all common issues with manual order taking. Third-party delivery apps take a big cut of every salesometimes as much as 30%. Why Every Restaurant Needs an Online Ordering System The answer is simple: to stay competitive.

Online Ordering 195

Online Ordering Ordering Email Marketing Mobile Ordering 195

ChowNow

FEBRUARY 12, 2025

And it works 59% of respondents say marketing emails influence their purchase decisions. Send out exclusive deals like 15% off your next online order, happy hour discounts, or limited-time promotions on popular menu items. Loyalty Program Updates Customers love rewards, but they need reminders to take advantage of them.

Email Marketing 195

Email Marketing Marketing 2025 Online Ordering 195

7 Shifts

OCTOBER 22, 2024

89% of people do dining research on their phones, so if you’re not making the most of your online presence, you're missing out on a huge opportunity. Additionally, local marketing helps restaurants stand out by targeting specific audiences within their immediate area.

Marketing 195

Marketing 2025 Social Media Email Marketing 195

ChowNow

MAY 9, 2025

If your average food cost percentage is too high, it can wipe out profits even when sales are strong. You might be paying for unused software subscriptions, over-ordering supplies, or missing out on better deals from vendors. Many restaurants lose money here without realizing it. Scales ensure every dish is exactly the same.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

ChowNow

MARCH 27, 2025

Effective restaurant menu pricing strategy takes into account customer expectations and market positioning to ensure both profitability and customer satisfaction. You take your total food cost for a dish, add a markup (often 3x the cost), and set your price. Finding that balance when pricing menu items takes both math and instinct.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

JANUARY 24, 2023

Big data analytics and Artificial Intelligence (AI) tools track your brand mentions across the web and reveal where your customers hang out. You can also match these mentions with data from a cloud based POS to gauge a product’s popularity and forecast its growth. The first step in every ORM strategy is to conduct a brand audit.

Social Media 493

Social Media Website Management SEO Customer Experience 493

Lavu

APRIL 25, 2025

How POS data improves customer loyalty isnt just a trending topic its a strategic advantage for modern restaurants. By capturing real-time insights into customer behavior, preferences, and spending habits, POS systems empower restaurants to deliver personalized experiences, reward loyalty, and increase repeat visits.

POS 78

POS Loyalty Program Email Marketing Point of Sale 78

Modern Restaurant Management

MAY 19, 2022

One highly effective strategy is taking the top-down and bottom-up approach. In addition to a more efficient pricing model, recipe costing can also help point out which dishes should be pushed, which ones should be retired, and which ones need the portion sizes or ingredients reexamined. Take Advantage of QR Codes.

Food Supply 469

Food Supply Waste Point of Sale Inventory 469

ChowNow

MAY 16, 2025

It captures: Menu items ordered most often What time of day those orders come in How frequently people customize their dishes How trends shift by day, week, or season Since your POS and online ordering system track every order, you can instantly access this information to help you make informed decisions.

Ordering 195

Ordering Online Ordering Seasonal Menu Point of Sale 195

Modern Restaurant Management

FEBRUARY 18, 2020

Restaurants will adopt mobile-first hardware architectures and API-connected software platforms that can be unified at every digital touchpoint, from order taking at POS or self-service, to food prep in smart kitchens, to service in-house, and finally delivery to in-restaurant tables or the customer’s front door.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Embrace the Suck

APRIL 26, 2020

Now, before you start throwing out the “I’m too busy” excuse for not monitoring your KPIs, allow me to say this: “If you don’t know your numbers, you don’t have a business. These indicators are more predictive than reactive, providing the opportunity to influence and change the future.

Cash Management 439

Cash Management Point of Sale Inventory Bar 439

7 Shifts

JULY 16, 2021

Take it one step further by diving into their lifestyle habits and spending patterns. Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! When scoping out the zones, take note of which areas have already existing coffee shops. Don't stop there!

License 459

License Hiring Equipment Small Business 459

Modern Restaurant Management

AUGUST 12, 2021

According to the National Restaurant Association, employment at eating and drinking establishments is 12 percent short of pre-pandemic levels , leaving many employees feeling stressed and burned out in the face of often unrelenting customer demand. Digital Menu Boards.

Employee Relations 493

Employee Relations Customer Experience Customer Service Mobile Ordering 493

7 Shifts

DECEMBER 18, 2023

There’s always something else to get done, a new fire to put out, and broken things to fix. It also gets rid of those frustrating sticky notes all over your POS. With time-clocking software, employees clock in and out with the touch of a button. The role of a restaurant manager is always in motion.

Management 397

Management Management Email Marketing Point of Sale 397

Modern Restaurant Management

SEPTEMBER 1, 2023

Integration between the POS and inventory management software allows inventory to be managed from end-to-end by automating steps such as tracking recipes, uploading invoices and auto-updating item prices. When training staff on inventory management, part of the training should also focus on concepts like first in, first out (FIFO).

Inventory 450

Inventory Management Management Cash Management 450

The Rail

JUNE 11, 2025

Opening a Second Restaurant: Evaluate Readiness Before Expanding Before diving into logistics, take a step back and assess if your current restaurant is truly ready for expansion. A well-thought-out timeline will help prevent delays and overspending. Be realistic about how long things take — permitting, for example, can be slow.

Management 147

Management Management Equipment Hiring 147

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.

POS 166

POS Bar Point of Sale Front of House 166

Focus POS

JANUARY 15, 2020

When a technology solution affects as many areas of business as your restaurant POS system does, it can be difficult to track the true return on investment (ROI) that it offers. The first step to understanding the true ROI from a restaurant POS system is to determine quantifiable factors that are influenced by the POS.

POS 151

POS Front of House Loyalty Program Inventory 151

The Rail

JANUARY 15, 2025

By mapping out your space visually, you can identify hidden opportunities and test various configurations before making physical changes. Simplifying service paths: Optimize the positioning of key service stations, such as beverage counters or POS systems, to reduce staff travel distances and speed up service times.

Outdoor 130

Outdoor Seating Customer Service Customer Experience 130

Modern Restaurant Management

JANUARY 2, 2024

This could take the form of creative blended financing structures, open innovation platforms, infrastructure partnerships, and commercial collaborations as the industry enters its next phase of maturity. This will be done optionally depending on the customer's preference to opt in or opt-out of data collection.”

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

OCTOBER 31, 2019

Customers with disabilities are often left out of the interactive experience due to the misconception that guests who are blind or who have low vision are more easily satisfied with the assistance of an in-person attendant. Self-ordering and self-service POS solutions are running apps such as Appetize, Tillster, and Ziosk.

Customer Experience 346

Customer Experience Customer Service Technology Presentation 346

The Rail

DECEMBER 2, 2024

Start by creating detailed mockups and wireframes that map out the app’s layout, ensuring every user interaction is seamless and logical. Forge partnerships with local food influencers to create authentic buzz and attract new users. These solutions offer basic ordering and delivery functionality out of the box.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. It's crucial to invest in ourselves, in particular, in this transitory time to take care of our own and to help us focus on four-wall economics. The first gusto!

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

7 Shifts

AUGUST 26, 2019

Kimes It involves using tools-like your POS-to analyze sales data so you can accurately predict future demand. Customers pay a pretty penny for quality food, which takes time to prepare and expect a highly personalized experience. You can use your POS sales data to help you classify all your dishes according to these quadrants.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

7 Shifts

AUGUST 7, 2024

The cost of the food you serve can be affected by so many different outside influences, some of them more obvious, like the rise and fall of fuel costs or the effects of good or bad weather. Add that up to find out what the cost per plate of each menu item is. But there are steps you can take to keep food costs in check.

Food 370

Food Seasonal Menu Inventory Pricing 370

Lavu

APRIL 4, 2025

Using data from POS systems, loyalty programs, and feedback forms, restaurants can create targeted promotions and build long-term loyalty. Implementing personalized restaurant marketing strategies with tools like Lavu POS can enhance customer satisfaction and drive business growth. favorite dishes, dining frequency).

Marketing 78

Marketing Loyalty Program Email Marketing POS 78

Modern Restaurant Management

JUNE 12, 2020

To support its franchisees, who are independent business owners, in hiring and retaining employees who embody the brand’s core values, Dunkin’ is taking several steps to welcome new restaurant employees and promote the timely and much-needed opportunities its franchisees are providing.

Franchise 420

Franchise Franchising Food Safety Kitchen Safety 420

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers Fast is not fast enough.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

Focus POS

SEPTEMBER 3, 2020

With a kitchen display system, you can cut out the middleman. During rush hours, in their efforts to take orders quickly and get them to the cooks as soon as possible, its easy for neat handwriting to go out the window. This can save time and money. Priority gets forgotten, and all of this leads to errors. Better visibility.

POS 174

POS Waste Customer Service Customer Experience 174