Modern Restaurant Management

AUGUST 2, 2021

63 percent of consumers say they are more comfortable ordering carryout or delivery than dining inside at a restaurant. “The mobile equipment category is absolutely exploding due to the reopening of public events like sports, festivals and and concerts,” said Sherbine. Foodservice Equipment Purchasing Up.

2021 450

2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

JUNE 12, 2020

In the wake of the recent social unrest across the country, Boston’s Pizza Restaurant & Sports Bar (Boston’s) is stepping up to help raise funds and show its support for fellow restaurant industry employees. Wisely uses order data collected from Olo to populate the CRM. ” Showing Support.

Franchise 422

Franchise Franchising Food Safety Kitchen Safety 422

Modern Restaurant Management

MARCH 13, 2020

. (“DRH”), one of the largest franchisees for Buffalo Wild Wings® ("BWW") with 64 sports bars across five states. ICV will combine the remaining DRH and JK&T Wings sports bars, which it acquired in October 2019, making the combined company the largest franchisee of BWW. Visit BuffaloWildWings.com.

Franchise 365

Franchise Franchising Customer Experience Customer Service 365

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. SevenRooms launched Contactless Order & Pay, streamlining the in-restaurant ordering and payments experience for guests.

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

Modern Restaurant Management

MARCH 8, 2024

In this edition of MRM Research Roundup, we feature news about an influx of catering orders, the topic of tipping, the rise of kiosks and affordable Michelin restaurants. Of that increase, 30 percent came through Catering Online Ordering, which launched in Q3 2023. On average, catering orders ticket sizes in Q4 2023 were $160.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

FEBRUARY 28, 2020

"For foodservice operators and their staff, Apeel's longer-lasting produce means every order can be maximized and business operations can become more flexible and efficient. Breakfast and lunch mobile carts offering meal options at remote service locations. ” Restaurants in the U.S.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Lavu

MARCH 27, 2020

They can do anything from ensuring order accuracy to accepting payments and even performing payroll and accounting for you. Innovations in efficiency, on the other hand, can lead to long-lasting success, as in the case of the McDonald’s brothers’ systematization of fast food orders. Cost trackings, such as labor costs and food costs.

Point of Sale 78

Point of Sale Front of House Mobile Ordering Online Ordering 78

Touch Bistro

JULY 15, 2021

In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. and adding a reservation or online ordering widget. In fact, 77% of diners visit a restaurant’s website before they dine at or order out from a venue. Define Your Brand Identity.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

MadMobile

AUGUST 11, 2022

This allows guests to order independently and include any modifications or add-ons they’d like, driving up to 30% higher check sizes. Orders and payments can be taken in line, online, or curbside. All these alternative ordering solutions eliminate wait times, resulting in faster service.

Fast Casual 52

Fast Casual Fine Dining Food Truck Mobile Ordering 52

Lavu

MARCH 23, 2020

Events also have the potential to boost your social media influence as users can check-in, Tweet, Snapchat, post and Instagram their event. Fundraisers can range from accepting small-scale donations from each customer order, to offering your venue for black-tie silent auctions, school supply drives , and charity dinners.

Events 78

Events Social Media Customer Service Document 78

LevelUp

JULY 2, 2019

Esports, or electronic sports, is a competitive environment for video gamers in which participants enter tournaments as individuals or teams and compete for prizes. Like traditional sports, esports presents a massive marketing opportunity for the restaurant industry. Millions of Millennials and Gen Zs Tune In to Esports.

Sports 40

Sports Mobile Ordering Social Media Influencer 40

BNG Point of Sale

AUGUST 27, 2021

Your business can operate from a mobile cart, you can sell your food from a restaurant or store, or you can offer your barbecue services onsite for private and business functions. . Meals featuring these ingredients typically cost between $5 and $10 per person and frequently include side orders like fries or salad. Products .

Point of Sale 52

Point of Sale Loyalty Program Merchandise Customer Service 52

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. Mobile ordering trends. 1 reason Americans use mobile ordering?

2020 403

2020 Mobile Ordering Online Ordering Food Order 403

Modern Restaurant Management

NOVEMBER 19, 2020

Each Station is powered by Sharebite’s enterprise-ready technology platform, enabling companies to centrally manage employee food ordering and facilitate contactless deliveries at designated drop-off points inside office buildings. Toast unveiled the next generation of its mobile handheld point of sale: Toast Go® 2.

Mobile Ordering 369

Mobile Ordering Kitchen Safety Online Ordering Coaching 369

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Lemonade Restaurants opened its first ghost kitchen for delivery and pick up orders only.

Kitchen Safety 388

Kitchen Safety Online Ordering Food Safety Point of Sale 388

7 Shifts

AUGUST 24, 2022

A rise in third-party ordering and delivery coupled with mobile ordering and contactless pickup means fewer and fewer guests are even making their way to a counter where they can consider leaving a tip. And even with a rise in mobile payments, the tip jar is still a mainstay. Make them laugh. App-Based Tip Jar Ideas.

Cash Management 370

Cash Management Mobile Ordering Customer Service POS 370

Modern Restaurant Management

DECEMBER 4, 2020

“They’ve had to basically adapt and change their entire business model,” says Yang Yang, an associate professor in the School of Sport, Tourism and Hospitality Management (STHM) at Temple University. The COVID-19 pandemic has impacted a number of businesses, but few harder than the restaurant industry. The Big Value Shift.

Loyalty Program 365

Loyalty Program Online Ordering Consumer Goods Fast Casual 365

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders.

2020 481

2020 Loyalty Program 2019 Point of Sale 481

EATER

JANUARY 5, 2022

But if you live in the suburbs within two miles of an ordering location, and the weather is mild and still, you could order food or groceries and it will get to your home in about five minutes, “faster and fresher” than if a human drove it, Thein says. Why should geography determine what restaurants you can order from?

Food 361

Food Mobile Ordering Online Ordering Food Order 361

Modern Restaurant Management

JUNE 29, 2020

Nearly three in four said health and safety was by far the biggest factor that might influence their decision to dine out in the coming months. As in sports, being proactive is often the best way to defend yourself against an unforgiving opponent like COVID-19. Dine-in mobile ordering. The Best Defense is a Good Offense.

Kitchen Safety 553

Kitchen Safety Customer Experience Website Management Mobile Ordering 553

Modern Restaurant Management

APRIL 20, 2021

In the hospitality industry today, it’s imperative to have up to date technology solutions with features that allow for contact-free planning, ordering, payments and delivery/pick-up. The more seamless this experience is for customers, the more likely they are to order through a venue today and in the future.

2021 473

2021 Online Ordering Mobile Ordering Guest Recovery 473

Modern Restaurant Management

OCTOBER 31, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features interesting and insightful trends from Upserve, order for pickup guest experience study results, the Fraud Aftershock Index and the importance of foot traffic. Order for Pickup Stats. National Menu Trends. The ‘NOW’ Economy.

2019 345

2019 Mobile Ordering Online Ordering Customer Experience 345

EATER

JULY 6, 2022

Because of the pervasive influence of the Rockefeller family and Stone Barns in the relatively small world of sustainable agriculture, a number of people who spoke for this story did not wish to be identified. In the course of reporting this story, I’ve spoken with more than 20 sources.

Agriculture 246

Agriculture Leadership Employee Relations 2018 246

Modern Restaurant Management

DECEMBER 31, 2019

” This model allows guests to order at the counter and have their food delivered directly to their table; they can order their food via delivery services; they can order in-restaurant and take their food to go; or they can enjoy their food at the bar along with a handcrafted margarita served by a bartender.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

Modern Restaurant Management

APRIL 1, 2025

Despite the fact that consumers are paying more to visit and order from restaurants this year – 12.5 28 percent of consumers say they are ordering takeout and delivery more frequently than last year. Additionally, households making less than $50k ordered takeout and delivery far less frequently than their wealthier peers.

Pricing 251

Pricing Technology 2025 Point of Sale 251

Modern Restaurant Management

SEPTEMBER 24, 2021

Servers sport blue mechanic shirts. What’s more, the beer list at Ford’s Garage is carefully mapped out with 150 different types of beer (40 on draft), with a heavy influence of American craft beers from all around the country. Chicken Salad Chick Gets Aggressive. Blue shop cloths double as napkins.

Franchise 462

Franchise Franchising Customer Experience Back of House 462