Modern Restaurant Management

MAY 30, 2025

Increased labor cost and staff shortages impacted restaurants nationwide: In 2024, restaurants experienced a 6 percent increase in labor costs, which is nearly double the average increase of U.S. While turnover rates declined from 139 percent to 122 percent–78 percent of restaurant owners were impacted by staff shortages.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Restaurant Business

JUNE 6, 2025

Sweetgreen says its high-tech Infinite Kitchens could mitigate the impact of a $30 minimum wage being proposed in New York. The salad chain said it also sees opportunity in California, where the fast-food minimum wage is $20 per hour. Members help make our journalism possible. Have consumers moved on?

Fast Casual 143

Fast Casual Leadership 2025 2024 143

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. Rethinking Wages: Where to Start? Our coalition of restaurant owners across the country come together to share best practices about wages and benefits.

Tip Distribution 390

Tip Distribution Front of House Back of House Restaurant Law 390

7 Shifts

APRIL 20, 2020

In this article, we’ll dive into the specifics of how CERB and CEWS impact restaurateurs and their teams. Provide these details about CERB to your staff who have been temporarily (or permanently) laid off due to the impact of the current health crisis on your business. Canada Emergency Wage Subsidy (CEWS). Why is this important?

Website Management 376

Website Management Government Article 2020 376

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. As a result, restaurant owners and managers will need to adjust their approach to attracting and retaining talent, including by offering more competitive wages.

2022 508

2022 Employee Relations Outdoor Fast Casual 508

7 Shifts

OCTOBER 12, 2022

Possibility of an uneven tip out and wage gaps. Takes away a considerable portion of server's share requiring higher hourly wages. This discrepancy worsens the wage gap and can put servers working for themselves rather than as a team. Who receives tips. Tips paid to those who collect. Servers, sometimes other FOH staff.

Tip Distribution 365

Tip Distribution FOH Fast Casual BOH 365

7 Shifts

APRIL 3, 2023

The restaurant industry has a wage problem. It's one of the only industries where workers can legally be paid under the already low Federal minimum wage of $7.25 Restaurants can operate while paying staff a sub-minimum wage of just $2.13 Restaurants can operate while paying staff a sub-minimum wage of just $2.13

Front of House 370

Front of House Tip Distribution Back of House Restaurant Law 370

Culinary Cues

MARCH 19, 2020

This change will impact restaurants and all of those businesses that feed into it, including colleges. When the restaurant draws a base of customers then other aspects of renewal fall into place. Keep in mind that everything will change as we eventually claw our way out of this crisis.

Insurance 513

Insurance Government Training Small Business 513

Modern Restaurant Management

NOVEMBER 6, 2019

However, many types of customers can come between your employees and their 15 to 20 percent, including: drunk customers who forget to tip, customers from overseas who aren’t familiar with tipping customs in the U.S., This wage has remained the same since 1991, when it was equal to 50 percent of a regular wage, then $4.25.

Customer Service 340

Customer Service Consumer Goods POS Customer Experience 340

Modern Restaurant Management

JUNE 30, 2021

The bill would have had a dramatic impact on fast food franchises. The bill also proposed the creation of a council to set state minimum wage and worker conditions for all restaurants with over 30 locations nationwide. The bill will likely be back before the California legislature in January 2022.

2021 474

2021 Restaurant Law Kitchen Safety Food Safety 474

Restaurant Business

JUNE 13, 2025

Continue to Site >>> Menu Week in Review: Din Tai Fung’s jaw-dropping AUVs, Krispy Kreme exits Insomnia, Starbucks operations Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains (..)

Operations 208

Operations Leadership 2025 Fast Casual 208

Modern Restaurant Management

AUGUST 12, 2022

was spending 15 hours or more each week using a basic spreadsheet to manage schedules and track hours for his 70 employees. Here are a few benefits that can have a big impact without breaking the bank on the employer side: Flexible scheduling. For example, David Porto, the co-owner of Blue Plate Catering in Madison, Wisc.,

Restaurant Law 493

Restaurant Law Small Business Hiring Communication 493

Modern Restaurant Management

APRIL 27, 2020

Other than healthcare, the industry most impacted by the coronavirus pandemic is the hospitality and food services industry. Other than for payroll, these obligations must have existed prior to February 15, 2020. Businesses may borrow up to 2.5 times their average monthly payroll costs, up to a maximum of $10 million.

Healthcare 540

Healthcare Document Restaurant Law Insurance 540

Restaurant Business

JUNE 13, 2025

Continue to Site >>> Menu DoorDash completes acquisition of reservations platform SevenRooms Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging (..)

Reservations 202

Reservations Leadership Advertising 2025 202

Modern Restaurant Management

MAY 20, 2024

Tipped restaurant workers are not too worried that more businesses outside the industry asking for tips will negatively impact their own tips — 64 percent say it has had no impact, while percent say it’s even helping, according to a new report from SpotOn of restaurant workers on expectations, generational trends and payment options.

Point of Sale 251

Point of Sale Customer Experience Customer Service Technology 251

Restaurant Business

JUNE 5, 2025

Premium Financing Is Chilis as cheap as McDonalds? It is in California The Bottom Line: Data from Technomic’s Price Pulse shows that the average price for a medium Big Mac meal in California is about the same as the price for a Big Smasher on Chili’s 3-for-Me menu.

Fast Casual 143

Fast Casual Leadership 2025 2024 143

7 Shifts

MARCH 28, 2023

That means 1 in every 15 restaurant workers in the U.S. This means putting workers at the center to create a strong team and culture that impacts the goals of the restaurant. Operators are shifting to forward-thinking practices and recognizing the impact technology can have on their business. And restaurant workers have spoken.

Hiring 370

Hiring Hospitality 2021 Management 370

Restaurant Business

JUNE 11, 2025

Continue to Site >>> Menu Perkins and Huddle House aim for revivals with boba, smash burgers and drive-thrus Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents (..)

Fast Casual 170

Fast Casual Front of House Back of House Leadership 170

Restaurant Business

JUNE 12, 2025

They’re also emission-free, which reduces their impact on the environment. The bots also eliminate clutter in the restaurant and are more punctual than humans, according to the company. And customers don’t have to tip. Serve Robotics, a rival delivery company backed by Uber and chipmaker Nvidia, raised $86 million of its own late last year.

Delivery 169

Delivery Leadership 2025 Advertising 169

Restaurant Business

JUNE 11, 2025

Continue to Site >>> Menu DoorDash acquires tech firm Symbiosys to supercharge its advertising business Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future (..)

Advertising 219

Advertising Fast Casual Social Media Leadership 219

Modern Restaurant Management

SEPTEMBER 7, 2021

Some restaurants are increasing wages to at least $15 per hour or experimenting with sharing tips between front of house and back of house to create more of a team environment. For other operators, traditional referral bonuses for current restaurant employees can also be impactful.

Hiring 520

Hiring Front of House Recruiting Back of House 520

Modern Restaurant Management

APRIL 6, 2020

Additional wages paid to tipped employees. NCR Corporation announced an agreement with NYMBUS to assist small businesses impacted by COVID-19 with accessing Small Business Administration (SBA) Paycheck Protection loans. To learn more, go to www.SBA.gov/Coronavirus. " PPP Resources.

Small Business 530

Small Business Customer Service Transportation Food Supply 530

7 Shifts

JULY 21, 2020

Every industry is feeling the impact of COVID-19, but restaurants face some of the most difficult challenges. PPP loans can be used to fund: Payroll costs: wages, salaries, commissions, tips, etc. However, the Canada Emergency Wage Subsidy (CEWS) is perfect for most restaurant's current circumstances.

Cash Management 300

Cash Management Government Small Business Healthcare 300

7 Shifts

JUNE 3, 2022

According to our latest survey, nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). Wages are the main factor behind why restaurant employees quit their jobs, with 34.6% citing wages as a reason for leaving a job, or a reason for why they are planning to. The Solution: Schedule with empathy.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

EATER

JANUARY 28, 2022

Advocates continue to fight against the tipped minimum wage, which perpetuates discrimination This story was originally published on Civil Eats. per hour — the lowest legal cash wage in the U.S. Today, One Fair Wage, which represents over 200,000 service workers and 800 restaurant workers, is filing an appeal to the U.S.

Cash Management 246

Cash Management Restaurant Law Employee Relations Food Supply 246

Modern Restaurant Management

JANUARY 12, 2022

While only 15 percent plan to reduce the number or size of their franchise locations, operators are making other adjustments to their real estate. While consumers mostly dig new digital dining options, they also lament the impact it is having on in-person dining. Employees aren’t satisfied with their current wages.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

JANUARY 9, 2024

The basics of New Jersey tip laws Key recent changes in New Jersey tip law for businesses to know Comparing New Jersey tip laws to surrounding states’ laws What are the impacts of tip laws in New Jersey? The only deductions allowed are for a valid tip pool so that employers can pay those tips as wages.

Restaurant Law 221

Restaurant Law Cash Management Tip Distribution 2024 221

Modern Restaurant Management

APRIL 8, 2020

While businesses coast to coast reel from the financial and emotional impact of the COVID-19 coronavirus pandemic, few have been affected more adversely than restaurants. The limitation for corporations on tax deductions for food donations has increased from 15 percent to 25 percent of taxable income.

Employee Relations 524

Employee Relations 2019 Small Business 2018 524

7 Shifts

OCTOBER 1, 2024

Ordering process 74% of customers won’t hesitate to leave a long queue, and 70% are only willing to wait up to 15 minutes for an item or service. This is especially important during peak hours when delays can be more noticeable and impact the dining experience. “That saves me a lot of time.”

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

Restaurant Business

JUNE 6, 2025

Premium Financing Franchising may put some restaurant chains at a disadvantage The Bottom Line: In the Applebee’s-Chili’s battle, it’s difficult to overlook the impact of the chains’ different business models on their ultimate results. Have consumers moved on? Premium Financing Is Chilis as cheap as McDonalds?

Fast Casual 143

Fast Casual Leadership Franchise Franchising 143

7 Shifts

JUNE 4, 2021

In this article, we'll go into 15 key performance indicators for restaurants, why they're important, how to calculate them, and more. Your costs of goods sold should make up about a third of your total expenses and has an impact on all areas of your business. Total variable costs, like hourly wages, inventory, utilities, and more.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Restaurant Business

JUNE 13, 2025

Over the past 15 years, Watson has helmed restaurants that include Morimoto in Philadelphia, Momotaro in Chicago, and both Rose’s Luxury and Nama Ko in Washington, D.C. He is scheduled to begin his new role on June 18, following the retirement of Aria’s chef and owner Gerry Klaskala, who founded the restaurant 25 years ago. Dirty Habit D.C.

Leadership 144

Leadership 2025 Email Marketing Magazine 144

7 Shifts

SEPTEMBER 9, 2024

Foster a friendly working environment In an industry that scored 98 out of 100 on the burnout scale due to long hours and high-pressure situations, fostering a positive workplace culture is just as crucial as offering competitive wages and benefits. Always include the starting wage or salary range in your job postings.

2024 335

2024 Social Media Insurance Leadership 335

Restaurant Business

JUNE 5, 2025

Premium Financing Is Chilis as cheap as McDonalds? It is in California The Bottom Line: Data from Technomic’s Price Pulse shows that the average price for a medium Big Mac meal in California is about the same as the price for a Big Smasher on Chili’s 3-for-Me menu.

Leadership 154

Leadership Fast Casual 2025 Franchise 154

7 Shifts

JANUARY 9, 2024

The basics of New Jersey tip laws Key recent changes in New Jersey tip law for businesses to know Comparing New Jersey tip laws to surrounding states’ laws What are the impacts of tip laws in New Jersey? The only deductions allowed are for a valid tip pool so that employers can pay those tips as wages.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution 2024 195

Modern Restaurant Management

DECEMBER 20, 2023

While there was a strong desire to return to pre-pandemic norms, many businesses underestimated the lasting impact of COVID-19 on customer behaviours and preferences. Consumer goods have risen by 13 percent, vendor goods have risen by 15 percent and the average menu pricing has risen by 8.5

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Restaurant Business

JUNE 11, 2025

Continue to Site >>> Menu 7-Eleven jumps into the summer value wars Newsletter Search Restaurant Business Search Login Subscribe Newsletter Login Subscribe Topics Consumer Trends Food Beverage Emerging Brands Operations Technology Marketing Workforce Leadership Financing Data Top 500 Chains Top 100 Independents Future 50: Emerging Brands Same-store (..)

Fast Casual 158

Fast Casual Cash Management Leadership Retail 158