7 Shifts

JUNE 3, 2022

We don't have to tell you that the restaurant industry has a turnover problem. As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Restaurants are a transitional industry for many—but many of the reasons that workers quit are entirely preventable.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Modern Restaurant Management

NOVEMBER 8, 2022

Your restaurant is open and customers are back. Workers’ compensation data shows an uptick in the number of new employees injured on the job, especially in the hospitality and food service industries. Inadequate training. Businesses may skimp on the length and depth of training programs in the rush to hire.

Management 201

Management Management Food Safety Hiring 201

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject. Twenty minutes east of the White House, in D.C.’s

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

JANUARY 10, 2024

s Union Market District, sits the modern Mexican restaurant Destino. Screenshot taken from Google There aren’t many topics in the restaurant industry as hotly-debated as tipping. Restaurant workers, who rely on tips to supplement their income, are torn on the subject. Twenty minutes east of the White House, in D.C.’s

FOH 195

FOH Front of House Customer Service Back of House 195

7 Shifts

AUGUST 27, 2020

Having to spend a shift—or even worse, your after-hours—reading through an employee handbook will sap the fun out of any new restaurant job. And let’s be honest, when was the last time you read your own restaurant employee handbook? Restaurant Scheduling Software for managers that want to stay in control.

Employee Relations 370

Employee Relations Hiring Document Food Safety 370

Modern Restaurant Management

JULY 6, 2020

Let’s start with an uncontroversial premise: California’s complex, ever-changing gauntlet of employment laws is difficult for any company to navigate. Yet you may still be wondering why, aside from the headache, does it matter for my restaurant? California employment law isn’t intuitive. Why Compliance Matters.

Restaurant Law 193

Restaurant Law Document Insurance Hiring 193

7 Shifts

SEPTEMBER 19, 2022

Turnover in restaurants is as high as ever. Labor shortages, health crises, and general economic trends have made it a struggle — and restaurants need help. But we're at an inflection point in the restaurant industry. It's not enough to just pay more than the restaurant next door. Restaurant Retention Data Study.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Modern Restaurant Management

DECEMBER 19, 2019

Expect a collision of trends to mark the restaurant industry in 2020 as ambitious operators in today’s increasingly marijuana friendly environment test both legal limits and consumer appetites by looking to launch cannabis cafes that serve farm-to-table … everything. Good People are Still Hard to Find.

2020 139

2020 Insurance Restaurant Law Tourism 139

Restaurant365

AUGUST 19, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The people piece of the puzzle can be challenging for restaurants. Human resources and payroll overview.

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Restaurant365

AUGUST 21, 2020

Successful restaurant owners and operators don’t just provide great food. For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. The people piece of the puzzle can be challenging for restaurants. Human resources and payroll overview.

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78

EATER

JULY 12, 2022

He wound up getting fired from his job, another victim of the restaurant industry’s pressure and churn, and he says he sought out therapy as a result. Finding free counseling directly led to someone helping him get Medicaid, he says, and now, he sees losing his restaurant job as a blessing in disguise. “I Mental Health Resources.

Restaurant Law 90

Restaurant Law Insurance Food Safety Workshop 90

Lavu

JANUARY 27, 2020

Fortunately, more small businesses are starting to understand how useful automation is to evolve their business needs, including restaurants. . With HR automation, restaurants can create, streamline, connect, and deploy any service quickly at affordable costs—with the bonus of having a very slim margin for human error. .

Employee Relations 91

Employee Relations Restaurant Law Point of Sale Small Business 91

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. And who has the time to read a 100-page insurance policy? These are often excluded from standard policies and be potentially costly.

Insurance 88

Insurance Food Safety Employee Relations Small Business 88

EATER

DECEMBER 16, 2021

In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry. Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious.

Back of House 138

Back of House Employee Relations Delivery Mobile Ordering 138

Sling

SEPTEMBER 30, 2021

The only law on the books is the FLSA amendment that limits the workweek to 40 hours. In general, part-time seasonal jobs don’t offer benefits such as health insurance, paid time off , retirement, or stock options. The winter months are big for retail and restaurant jobs. 4) Benefits. 6) Job Security. This isn’t always true.

Hiring 78

Hiring Retail Tip Distribution Insurance 78

Modern Restaurant Management

DECEMBER 23, 2021

While businesses in the hospitality industry provide a fun and relaxed atmosphere for clientele to briefly escape their everyday routines, it’s also their responsibility to keep their patrons safe. Understand Your State’s Dram Laws. 31 and beyond. 31 and beyond. Don’t Be Afraid to Refuse Service.

Insurance 212

Insurance Restaurant Law Point of Sale Training 212

Modern Restaurant Management

SEPTEMBER 6, 2022

While businesses in the hospitality industry provide a fun and relaxed atmosphere for clientele to briefly escape their everyday routines, it’s also their responsibility to keep their patrons safe. Understand Your State’s Dram Laws. Recommended conflict resolution techniques include: Capable door staff in place.

Bar 180

Bar Insurance Restaurant Law Point of Sale 180

EATER

DECEMBER 14, 2022

This year brought an unprecedented spike in strike activity across multiple industries, but from Starbucks to Chipotle to McDonald’s , nowhere was this surge of worker power on display more prominently than in the restaurant industry. Gavin Newsom signed the bill into law.

2022 96

2022 Restaurant Law Insurance 2024 96

7 Shifts

NOVEMBER 3, 2022

The internet holds countless stories of inappropriate behavior that female restaurant workers have endured. Women-owned restaurants often have their accomplishments overlooked. Women fill more than half of restaurant positions in the U.S. Make the Restaurant Workplace Better For Women. She promptly quit. Set core values.

Leadership 195

Leadership FOH BOH Website Management 195

Modern Restaurant Management

JULY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the rise of eCommerce, economic impact, dining during COVID and hot dog insights. Key findings for the restaurant industry include: Restaurant Closures Data. Key findings for the restaurant industry include: Restaurant Closures Data.

2020 180

2020 Travel Food Safety Consumer Goods 180

7 Shifts

MAY 15, 2023

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Restaurant payroll is a system for calculating and managing the salaries of employees in a restaurant.

2023 195

2023 Tip Distribution Audits Restaurant Law 195

360Training

JULY 16, 2020

But if you’re ambitious, know that 9 out of 10 restaurant managers started their career in entry-level positions. . And the same is true for 8 out of 10 restaurant owners. Most people think of restaurants when you say “food service.” Hospitals, event centers, and hotels mean money.

Management 88

Management Management Food Front of House 88

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 154

Bar Cash Management Loyalty Program Point of Sale 154

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. ” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. . In the U.S.,

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Hospitality Insurance Group

MAY 17, 2019

President & CEO, Hospitality Insurance Group. As the legalization of marijuana sweeps across the United States, it has the potential to disrupt the restaurant and bar business. Dram Shop laws explicitly prohibit serving alcohol to people who are visibly intoxicated. By: Richard E.

Bar 60

Bar Insurance Restaurant Law Influencer 60

Modern Restaurant Management

JULY 27, 2020

YEA uncovers longer term trends, including a correlation between increased interest in restaurants, bars and nightlife, and gyms to a spike in COVID-19 cases across hotspot states. Permanent Closures Continue to Increase Across Restaurants, Retail and Other Industries.

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

Xtra Chef

MARCH 18, 2020

At xtraCHEF, empowering restaurant owners and operators is at the core of what we do. The National Restaurant Association is also compiling an ongoing list of resources tailored to restaurant owners and operators , focusing on sanitation and the food supply chain. . This article was last updated on March 1 8 , 2020. .

Employee Relations 115

Employee Relations Insurance Restaurant Law Tip Distribution 115

EATER

JULY 6, 2022

For 15 years , Stone Barns had been as much an education center as a farm, devoted to turning schoolkids into engaged “ food citizens ” and training young farmers. that emphasized the interconnectedness of food, the environment, nutrition, and culture, and offered free, annual training conferences for educators willing to implement it.

Agriculture 90

Agriculture Leadership Education Employee Relations 90

EATER

JULY 14, 2020

For almost nine years, Colon had served countless Bloomin’ Onions and trained new hires despite what he describes as verbal insults and a daily fear that he’d be fired without cause by his superiors. This particular Outback Steakhouse was operated by HMSHost, an airport and highway food service company. because they want their jobs back.”.

Employee Relations 103

Employee Relations Food Safety Restaurant Law Cash Management 103

Modern Restaurant Management

NOVEMBER 13, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Under California law, app-based gig workers would have been considered employees. Election Results. Legislation.

2020 189

2020 Restaurant Law Food Safety Food Order 189

Modern Restaurant Management

MAY 5, 2020

Eligible independent local restaurant and nightlife businesses can set up Business Highlights for free as part of Yelp’s $25 million relief effort. Upcoming Products : Businesses will be able to indicate if they’re offering curbside pickup – from bookstores, to grocery, to restaurants. Engage Acquires Boston Market.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122