Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. Other than your most loyal customers, there is no guarantee that your old guests will return to dine with you while social distancing and other public health recommendations remain in effect.

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." The key to the industry's recovery will be the strength of each daypart. " Top Recovery Trends. " Remarkable Resiliency. foodservice industry.

2021 189

2021 Guest Recovery Online Ordering Point of Sale 189

Modern Restaurant Management

AUGUST 17, 2020

Since the week ending June 28 the industry’s recovery remains stagnant. After seeing a slowdown at the end of June and first week of July, comp sales for dine-in in full-service restaurants have been showing some small improvements in recent weeks. Read more in the latest Restaurant Guest SatisfactionSnapshot.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Modern Restaurant Management

JULY 14, 2020

White Castle’s brand is iconic, navigating new challenges to bring their menu to more customers, prepared in a healthier environment by staff in better working conditions that adhere to social distancing needs is something only Miso Robotics can do. We look forward to being a part of White Castle’s next 100 years.”

Mobile Ordering 164

Mobile Ordering Certification Loyalty Program Kitchen Safety 164

Hot Schedules

APRIL 10, 2020

We all want to be back in business and doing what we love. Being present in delivery partner marketplaces, having a functional website with online ordering, and a solid social media game are keys to success not only in the current situation but also with today’s consumer. Make the most of your time during COVID-19 closures.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

Culinary Cues

JUNE 1, 2020

We hear of major restaurant companies that struggle, but pay far less attention to the small business, the independent restaurant that represents the largest segment of the industry and the most fragile. That independent operator measures their ability to survive in terms of a few weeks without sufficient business revenue.

Leadership 61

Leadership Supplies Guest Recovery Small Business 61

Modern Restaurant Management

AUGUST 16, 2021

This edition of MRM Research Roundup features the latest facts and figures of restaurant operations, the state of business dining, and the mid-year gift card report. With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

SEPTEMBER 30, 2020

The importance of making guests feel comfortable. The importance of making guests feel comfortable. 73 percent said social distanced tables. Incentivize guests to choose your restaurant. Restaurants with a loyalty program should also highlight the benefits while remarketing to guests. Small Business Recovery.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. “The ability to customize delivery limits and costs to our customers was especially powerful, as it helped us remain competitive at a cost our business can afford.”

Guest Recovery 215

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 215

Modern Restaurant Management

APRIL 7, 2020

This edition of MRM News Bites features the Independent Restaurant Coalition, Tripadvisor, Inspire Brands Foundation, WorkJam, EZ-Chow, US Foods, Potbelly Pantry, Just Salad, Zalat Pizza, Kentucky Fried Chicken, California Pizza Kitchen, Nando’s and Street Factory Media. Ensuring business interruption insurance covers COVID-19.

Tip Distribution 170

Tip Distribution Healthcare Hospitality Food Supply 170

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis. ” says Dilip Rao, CEO of Sharebite.

Mobile Ordering 147

Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. Laura Szczepanski: Director of Training and Development, Wendy’s & MOD Pizza | 37 years.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

AUGUST 3, 2020

Using order data from January 1, 2020 to June 30, 2020 and a national consumer survey, DoorDash’s mid-year report checks in on popular food trends, nationally and regionally, how users ate through social distancing, cravings across the country, and more. Transitioning to a new business model with online ordering.

2020 195

2020 Franchise Franchising Food Order 195

Modern Restaurant Management

JULY 1, 2020

As of June 15, there were nearly 140,000 total business closures on Yelp since March 1. Of all business closures on Yelp, 41 percent are permanent closures. Since May 25, we’ve seen a 1785 percent relative increase in searches for Black-owned businesses, compared to the three weeks prior.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

JULY 7, 2020

Small Business Administration and Treasury Department released detailed loan-level data regarding the loans made under the Paycheck Protection Program (PPP). "We urge federal policymakers to dive into it to determine how best to devise support for small businesses like restaurants that are clearly on the ropes. .

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Cheetah

JUNE 14, 2021

Dining rooms are reopening and with the promise of return to normalcy just a few days away, the unprecedented staffing shortage is dampening the hope of economic recovery. A lack of workforce could easily derail many restaurants’ reopening plans, particularly small and independent establishments. Think about this for a minute.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Modern Restaurant Management

DECEMBER 14, 2020

Lao, a second-generation immigrant and small business owner herself, said she could not and would not sit back and watch the restaurant industry crumble; an industry that ClearPath Solutions was built upon, that afforded Lao the opportunity to employ individuals with families of their own.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 167

Coaching Point of Sale Customer Experience Retail 167

Apicbase

JANUARY 13, 2023

However, we’re seeing some major shifts around menu creation, procurement, and dining habits of guests. The benefit is even bigger for inventory management — 91% say that automation around inventory/item availability would help them streamline processes and fill business gaps. growth compared to 2021. billion by the end of 2023.

2023 52

2023 Operations Management Management 52

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

AUGUST 28, 2020

As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. In 1998, he sold the business to his sons, Pete Plamondon, Jr. In 1998, he sold the business to his sons, Pete Plamondon, Jr. It comes straight from our subjects.”

Allergens 145

Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. Business owners have had to adjust quickly under these new circumstances, and SpotOn's solutions are filling that need. ” Tastewise Data.

Serving 207

Serving White Paper Food Recycling 207

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

EATER

JANUARY 18, 2022

Lockdowns caught the food and beverage industry off guard, and even as businesses pivoted to delivery, they faced shortages of containers and delivery riders, followed by more challenges. What: Saint-Martin, the northern French half of a small West Indian island, that many consider the premier culinary destination in all of the Caribbean.

2022 109

2022 Fine Dining Tourism Food Truck 109

Modern Restaurant Management

MAY 5, 2021

Satisfaction is immediate and can be established once consumers are conducting business with you. Casual Dining velocity has grown by 158 percent over the same period, suggesting many of the Casual Dining business models were able to maintain sales to some degree through pandemic restrictions. " Beverage Insights.

2021 196

2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. PPP Goes Flexible. President Trump signed H.R.7010 Key takeaways include: Borrowers now have 24 weeks to use the funds instead of eight.

Guest Recovery 154

Guest Recovery Food Safety Employee Relations Mobile Ordering 154

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence. Guest Intelligence tracks 6 main categories ‘food’, ‘beverage’, ‘service’, ‘ambiance’, ‘value’ and ‘intent on return’.

Fast Casual 84

Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

MAY 5, 2020

Yelp Reimagines Business Owner Platform. Yelp launched a number of new features to support businesses owners who have adapted their operational models, in addition to giving consumers the ability to better discover businesses that meet their needs. Yelp Virtual Services. Yelp Personalized Banner.

Guest Recovery 122

Guest Recovery Food Safety Loyalty Program Point of Sale 122

Modern Restaurant Management

OCTOBER 15, 2019

The trend of two consecutive months with declining year-over-year sales reversed, with small positive same-store sales growth in September. Even more encouraging for the industry was the fact that September’s positive growth, albeit small at 0.1 Note even these top-performing segments can escape from eroding guest counts.

2019 84

2019 Point of Sale Small Business Consumer Goods 84