Modern Restaurant Management

JULY 20, 2020

An April survey taken by consulting firm AlixPartners LLP found that as many as 68% of American adults say they’ll make dining decisions based on a restaurant’s sanitation and safety practices. Air quality shouldn’t be ignored as restaurants step up their health and safety strategies.

Kitchen Safety 558

Kitchen Safety Food Safety Allergens Consumer Goods 558

7 Shifts

MARCH 16, 2020

COVID-19 is already impacting restaurants across the world—some more than others, with restaurants and other eating establishments being shut down by government order across the country. Government officials are currently considering new legislation to support staff and businesses. Supply servers, hosts, and kitchen staff with gloves.

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Management Management Employee Relations Kitchen Safety 369

Modern Restaurant Management

APRIL 8, 2020

Several restaurant owners had shown concerns even before the official closure, expressing the need for support from the government in order to be able to handle business costs and staff wages. Upon such request, the UK government announced a £330bn loan support package which aims to help businesses impacted by the coronavirus.

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Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. For their safety and convenience, enable delivery and payment services that allow customers to pay without cash, as well as choose when and how their order should be delivered.

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Social Media Food Safety Cash Management Customer Service 539

Modern Restaurant Management

NOVEMBER 11, 2020

Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. A restaurant’s lease is a binding contract requiring them to pay rent for the restaurant space, much of which could not be used under the health and safety shutdowns.

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Kitchen Safety License Restaurant Law Food Safety 553

Culinary Cues

SEPTEMBER 26, 2020

They see those hesitant customers walking into a restaurant (or not) while scanning the environment for masks, distancing, and proper safety protocol. Don’t rely on government to solve our problems and overcome our challenges – rally your troops to rise up and find the opportunities that will always exist even in the most difficult times.

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Kitchen Safety Back of House Front of House Customer Experience 432

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. Toast’s public directory of participating restaurants across the U.S. ” The BOHA!

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Employee Relations Healthcare Online Ordering Customer Service 517

Modern Restaurant Management

MAY 13, 2020

Funds from the government’s Payroll Protection Program may not arrive right away, so you want cash in the meantime. Don’t be shy about oversharing your food safety messaging to your customer base. As we get further into this pandemic, there’s a chance your line of credit may be pulled and not available to you.

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Small Business Kitchen Safety Email Marketing Consumer Goods 419

Modern Restaurant Management

MAY 27, 2020

Aramark Creates Safety Plans. Aramark examined front and back of house processes to establish tailored playbooks for all of its businesses and market segments, leveraging innovative solutions, new service methods, and rigorous safety protocols. Touchless cleaning for the safety of employees. Added sanitizing stations.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

AUGUST 19, 2020

PopPay follows the national roll-out of PopEntry+, the combined facial recognition and thermal temperature screening device now in use in private and government offices, factories, restaurants, assistant living facilities, sports venues and on college campuses. US Foods Ghost Kitchens. US Foods Holding Corp.

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Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

AUGUST 15, 2024

Smart fryers and ovens can automate food preparation and cooking, eliminating the need for numerous workers in the kitchen while still ensuring consistent quality and faster service. Proper training enhances safety and reduces costs that could have otherwise gone into lost workdays, medical expenses, and workers' compensation.

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Loyalty Program Hiring Point of Sale Recruiting 448

Modern Restaurant Management

SEPTEMBER 7, 2021

Other necessary government or municipal agencies. Many Time and Temperature Control for Safety Foods (TCS Foods) may need to be destroyed if they go out of temperature range. Flood water can significantly damage facilities, but it is also a food safety hazard. Most importantly, put staff and customer safety first.

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Food Supply Food Safety Kitchen Safety Supplies 485

Modern Restaurant Management

MARCH 11, 2025

While the pandemic forced consumers to leverage contactless payment, such as tap-to-pay, out of pure health and safety concerns, it’s quickly become the normal course of business for restaurants aiming to streamline operations and maximize convenience. The workforce also experienced a major reset.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

SEPTEMBER 3, 2020

Still others, from major chains such as Starbucks to locally owned eateries, have chosen to keep indoor dining areas closed, even if not mandated by local governments, in order to slow the spread of the contagion within their communities. For instance, Miami-Dade County, FL, provides a comprehensive checklist for restaurants here.

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Fine Dining Restaurant Law Food Truck Outdoor 502

7 Shifts

MAY 11, 2020

While your local government has likely provided businesses with a plan for reopen, you have to keep in mind that the reality of reopening will be a very different story. Keeping your dining and kitchen area clean is critical in keeping your employees and guests safe. Social distancing and protective equipment ??

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BOH Food Safety FOH Equipment 368

Modern Restaurant Management

AUGUST 5, 2020

We are offering restaurateurs the opportunity to operate a second brand within their existing brick and mortar location, increasing their bottom line by also becoming a virtual kitchen owner.” DeliverThat also released an extensive driver education program to ensure the level of quality and safety during current Covid-19 conditions.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

AUGUST 19, 2020

Break down roles and responsibilities into teams, so you’ll have a server training manual , as well as one for bartenders and kitchen staff. COVID-19 section/health and safety As restaurants reopen, there will be a huge influx of new team members joining—so a dedicated COVID section is essential for the safety of staff and customers.

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Training Kitchen Safety Customer Service Food Safety 370

Modern Restaurant Management

APRIL 14, 2020

Pivoting a commercial kitchen to feed thousands of elderly, immunocompromised, and other at-risk individuals, largely with donated food, is no small task. One commercial kitchen, the OKC , wanted to share every step of their process so organizations around the country can create an impact in their local communities.

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

Culinary Cues

APRIL 3, 2020

[] CUSTOMERS ARE CONCERNED ABOUT THE SAFETY OF THE FOOD THEY ORDER. Let your customers know that safety and sanitation is your most important job. Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests.

Guest Recovery 382

Guest Recovery Social Media Kitchen Safety Food Safety 382

Modern Restaurant Management

MARCH 26, 2020

.” When Joella’s Hot Chicken stores in Indiana, Ohio and Kentucky transitioned to a carryout, delivery and drive-thru only model, while temporarily closing its dining rooms in compliance with government orders also offered free kids meals to children 10 and under at certain times. Use humor to lighten people's moods.

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Social Media Food Order Small Business Delivery 526

Modern Restaurant Management

SEPTEMBER 15, 2020

“Without assistance at all levels of government, many of these businesses will be forced to close their doors. Laws governing alcohol consumption must always be observed, and hospitality businesses must remain informed of current rules and regulations. ” Sanitizing and Cleaning Solutions for Safety and Security.

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Fast Casual Casual Menu Mobile Ordering 407

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. QSR Automations added contactless features within ConnectSmart Kitchen and DineTime.

Mobile Ordering 412

Mobile Ordering Certification Loyalty Program Kitchen Safety 412

EATER

FEBRUARY 17, 2023

Chef Pii, a Miami private chef named Veronica Shaw, insisted that her sauce was made in a commercial kitchen and that she never did anything wrong. Early this month, owner Amy Mkhitarian posted a TikTok indicating that she has since completed a food handler’s safety course with plans to relaunch her business.

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Social Media Influencer Food Kitchen Safety 261

EATER

JUNE 30, 2020

Shutting down their restaurants due to government mandates and health concerns was hard — but for some, reopening is even harder. Restaurants right now] are really better informed and better practiced than your average consumer as to how to manage this process for everyone’s safety.”. AFP via Getty Images. Well, unless you’re wrong.”.

Kitchen Safety 354

Kitchen Safety Fine Dining Point of Sale Customer Service 354

7 Shifts

APRIL 23, 2021

The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Many workers are not returning due to personal safety concerns, and many have left the industry altogether. Safety and sanitation efforts also deserve a callout right now.

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Hiring Front of House Back of House Food Safety 370

EATER

NOVEMBER 11, 2020

Where is the conscience of this government, of this social system to support people? We had one front-of-house person, four people in the kitchen — and then went down to five days. We were able to bring back two dishwashers who weren’t getting government assistance and that was great. Where is the conscience of the country?”.

Cash Management 364

Cash Management Insurance Point of Sale Back of House 364

EATER

MARCH 1, 2022

Workers with World Central Kitchen are feeding refugees from Ukraine. World Central Kitchen. According to the United Nations, more than 660,000 Ukrainians have fled their homes in search of safety as war rages in their country. World Central Kitchen. World Central Kitchen is on the ground in Poland.

Hospitality 261

Hospitality Kitchen Safety Point of Sale Back of House 261

EATER

MAY 14, 2020

There’s no excuses, and I hope the government helps out, but we cannot operate thinking the government’s going to help out. In his podcast, Chang reiterates that the future of Momofuku doesn’t include growing with more restaurants, so much as consolidating and condensing. “We We cannot be this vulnerable ever again,” he says.

Social Media 307

Social Media Kitchen Safety Bar Delivery 307

EATER

JULY 28, 2020

The guidelines that do exist tilt in favor of diner safety over worker safety. Sutton : “Government regulations especially in New York and NYC seem to favor, in my opinion, protecting diners more than staffers. Government relief that helps them stay home and not work. That’s a bit of a double standard.

Restaurant Law 284

Restaurant Law Government Kitchen Safety Food Safety 284

EATER

MAY 28, 2020

With multicourse dinners out of the question during the coronavirus pandemic, he’s cooking in her kitchen, posting a menu on his Instagram , and selling dishes to the public for $10 to $12 each. Without brick-and-mortar locations, deep pockets, or much government assistance, pop-up chefs face unique challenges during the pandemic.

Front of House 259

Front of House Kitchen Safety Events Dine-in 259

Modern Restaurant Management

MAY 12, 2020

"Even with government loans, restaurants will still struggle to pay past due invoices, rent, and other expenses. Consulting on Ghost Kitchens. Zuul and Figure 8 Logistics launched Zuul Studios – a ghost kitchen consulting firm. " "It's going to be a long road back to normal," said Steven Hall. "Even

Mobile Ordering 378

Mobile Ordering Online Ordering Food Order Hospitality 378

EATER

MAY 27, 2021

Whether it involves the distribution of seeds and plants, groceries, or medical supplies, mutual aid also takes place outside of systems of governance that silence the marginalized, and it is based on the understanding that communities have the power to dictate the world they want to live in.

Food Supply 274

Food Supply Back of House Food Safety Kitchen Safety 274

EATER

SEPTEMBER 3, 2020

Tinoco said she recently ate at Next, an Alinea Group restaurant in Chicago, and she admired the online transparency and professionalism about safety procedures. “I The restaurant is an intimate, windowless subterranean space with an open kitchen directly next to the bar,” she said. “I

Social Media 313

Social Media Back of House Outdoor Dine-in 313

Modern Restaurant Management

MARCH 31, 2020

2 – Food Safety Concerns Hurt Restaurants Most. While the buzzword around packaging last year was minimization, we’re seeing a sudden shift to consumer concern about food safety and a related perception that more packaging is better. Reassure them that restaurants have always had food-safety procedures in place.

2020 283

2020 Food Safety Kitchen Safety Consumer Goods 283

EATER

MAY 16, 2024

And it has to be businesses, government, and private partnership.” Doing the math, it’s much cheaper than continuously hiring and training new people for serving and kitchen positions,” says Benca. government aka “We, the People.” The results of the survey are unsurprising. But for her, the benefits far outweigh the costs.

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Employee Relations Government Hospitality Take-out 313

Modern Restaurant Management

JANUARY 12, 2022

Technology that helps kitchens manage and time orders from multiple channels will be key to keeping pace and ensuring diners stay happy and loyal.” Diners can also expect to see more ghost kitchens. A great solution with safety in mind, individual mini cakes will continue to be popular in 2022.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

MARCH 27, 2020

Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. You can point your restaurant staff towards monetary relief programs offered by the government and other organizations to help them stay afloat if your business closes.

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Social Media Restaurant Law Employee Relations Communication 312