EATER

MAY 10, 2023

Ashley Randall Photography Crudo e Nudo made a thriving restaurant business out of sustainable seafood by reimagining what service looks like We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I I could make this dish at home for $5,” goes the refrain.

Sustainability 54

Sustainability Front of House Back of House Food Order 54

Gecko Hospitality

NOVEMBER 10, 2022

The world of hospitality is an exciting one for several reasons. One is that once you get your feet wet working in hospitality, you tend to get the “bug.” Another reason is that there are so many avenues you can take in your hospitality career. Find out what hospitality businesses are there. How much is housing?

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Hospitality Back of House Front of House Recruiting 82

Modern Restaurant Management

JANUARY 2, 2024

With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand. The cultivated meat industry is entering its next chapter.

2024 193

2024 Fast Casual Insurance Food Safety 193

Future Food

MAY 10, 2022

Applicants for hospitality jobs are at a two-year low, with the number of job ads at a two-year-high, jumping 20 per cent in February alone. Observations from a Hospitality Consultant. Hospitality Workforce the Key to Business Success.

Hospitality 78

Hospitality Food Supply Customer Service Customer Experience 78

Modern Restaurant Management

OCTOBER 25, 2021

With today’s food trends moving toward the direction of fresh, healthy, local, and sustainable, the term “plant-based” continues to enter the conversation on every playing field. Effectively educating those (bartenders, wait staff, back of the house, etc.) Choose a Versatile Plant-Based Protein.

Dietary Restrictions 216

Dietary Restrictions Food Front of House Back of House 216

EATER

MAY 16, 2023

But while studying at Harvard Medical School, she realized she was dreading her hospital internship and enjoying the service jobs she worked to afford this education. “I The company currently offers five sustainably farmed, low-intervention wines that Olszewski has chosen to be widely pleasing. Eater: What was your first job?

Sustainability 73

Sustainability Back of House Front of House Agriculture 73

EATER

JULY 2, 2021

But a widespread labor shortage within restaurants at large is prompting some necessary conversations about the nature of restaurant work — the hours, the stress, and corresponding pay are simply not equitable or sustainable. For front of house, what is the base pay before tips? For back of house, are tips shared?

Hospitality 97

Hospitality Food Safety Front of House Guest Recovery 97

Ken Burgin

FEBRUARY 13, 2024

Applicants may wonder about the restaurant’s culinary direction, commitment to sustainability, sourcing ingredients, and how innovation is balanced with tradition in the kitchen. And don’t forget, people are always looking for answers to their questions; if you don’t provide them, they may make them up!

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Modern Restaurant Management

DECEMBER 19, 2023

This past year has shown us the invaluable difference that a warm and welcoming dining experience can make for customers, who are increasingly choosing establishments that go the extra mile in offering hospitality. Each year, Modern Restaurant Management (MRM) magazine asks experts for their views on the state of the industry.

2023 114

2023 Front of House Customer Experience Customer Service 114

7 Shifts

APRIL 21, 2023

Maybe you realized hospitality is your passion. But his father pushed him to get a college degree in case hospitality didn't work out. Kam Talebi, Founder & CEO at Kaskaid Hospitality A good leader understands the pain points of their staff. What comes to mind when you think of success in the restaurant industry?

Leadership 195

Leadership Training Front of House Customer Experience 195

Modern Restaurant Management

OCTOBER 8, 2021

For the hospitality industry, the last 18 months have been very challenging. Walk down any street, uptown or downtown, and there are still numerous ‘closed’ signs on the front of restaurants and other service businesses. Taking pictures of all items in a delivery order. Verifying the match of known purchasing devices.

Mobile Ordering 194

Mobile Ordering Online Ordering Front of House Customer Service 194

7 Shifts

MAY 10, 2021

He's a chef and the founder of Best Served Creative , a platform for hospitality works of all levels to tell their stories and make the industry better. On the latest episode of the 7shifts Restaurant Management & Growth Podcast, we had the opportunity to sit down with Jensen Cummings. That's not going to build a foundation.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

MARCH 10, 2022

The impacts of COVID have been heavily felt by those in the restaurant and hospitality sector. While most industry sectors were affected in one way or another by the pandemic, manufacturing, retail, restaurants and hospitality sectors were most dramatically impacted. How Insurance Policies React.

Insurance 170

Insurance Food Safety Employee Relations Front of House 170

EATER

APRIL 28, 2023

Her vegan soul menu at Cadence in New York City combines the flavors of her Virginia upbringing with her passion for sustainable, health-conscious dining. In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. And it all started with too much partying.

Front of House 98

Front of House Back of House Sports Events 98

Apicbase

AUGUST 19, 2022

Every article about technology for the hospitality industry seems to start with a similar statement. It goes something like: ‘advanced software rapidly pushes hotels in a revolutionary new direction’, followed by long lists of solutions with headings such as: ‘Best systems for the hospitality industry [implement today!].’. We disagree.

Hotels 52

Hotels Technology Hospitality Back of House 52

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 174

2024 2023 Food Order 2013 174

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. For part one, click here. Don’t be afraid to increase price.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

7 Shifts

MARCH 31, 2023

“Take better care of your staff.” We’ve all heard it. Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff. With rising food and labor costs, how can you prioritize the working conditions for your team so they stick around?

Hiring 195

Hiring Front of House Back of House Document 195

Lavu

SEPTEMBER 29, 2023

The 2021 COVID-19 pandemic caused many people to leave the hospitality industry, and many have not returned. This statistic is based on a survey of restaurant operators conducted in January 2023. This has left restaurants struggling to find and retain staff. million, while the number of hires was 1.3 million, while the number of hires was 1.3

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

JANUARY 8, 2024

In 2024, staff shortages will force the hospitality industry to be even more efficient, adopting tech that streamlines all their processes, reducing the workload on their staff as much as possible. An issue that may arise from this in 2024 is data privacy. Digital nomads place a premium on seamless experiences and prioritise convenience.

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2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. Elo’s Sonal Apte, vice president of retail and hospitality. Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

Modern Restaurant Management

APRIL 29, 2021

Fast casual will continue to push out full-service brands because they can assemble food in front of you and get food to the customer more quickly. While staffing has always topped the list of restaurant owner/manager pain points, it now seems to be at crisis proportions. Two-thirds of new hires signing up for DailyPay.

Fast Casual 219

Fast Casual Hiring Front of House Online Ordering 219

Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 178

2022 Food Supply Back of House Kitchen Safety 178

Future Food

JANUARY 30, 2020

So how can a F&B business keep costs down and still offer the hospitality and compassion necessary to support the passion of the operation and still stay in business, much less make a profit? Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. It’s a place of joy.”

Technology 107

Technology Front of House Customer Service Back of House 107

Open for Business

MAY 19, 2023

No matter how much thought you’ve put into your concept or how many trusted colleagues have assured you of its greatness, you must write a restaurant business plan. It will prove the viability of your concept to potential investors and provide them with a clear and engaging answer to the question: “Why does the world need this restaurant?” “The

Fine Dining 147

Fine Dining Front of House Design Document 147

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. But despite of all of this, Peaches Hot House is busier than ever. Even if it’s a busy night, you can only seat so many people,” says Damian Laverty-McDowell, the company chef for B + C Restaurants, the group that owns Peaches Hot House. 15 gallons of cocktails.

Front of House 100

Front of House Back of House Point of Sale Fast Casual 100

EATER

APRIL 3, 2023

Graydon Herriott Jorge Gaviria’s company, Masienda, is making a name for itself among chefs and home cooks — and building a more sustainable supply chain in the process In How I Got My Job , folks from across the food and restaurant industry answer Eater’s questions about, well, how they got their job. Today’s installment: Jorge Gaviria.

Food Supply 74

Food Supply Front of House Supplies Consumer Goods 74

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Lavu CEO Saleem S.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Open for Business

APRIL 12, 2023

No one knows better than hospitality pros that restaurants give cities and towns their local flavor. OpenTable wants diners to appreciate this, too. We call the collection “The Greats.” Taken together, these guides can provide deep insights for owners about what restaurants need to do to thrive, evolve, and stay relevant in turbulent times.

Fine Dining 148

Fine Dining 2003 Front of House Seasonal Menu 148

Cheetah

JUNE 14, 2021

Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions. The labor shortage has brought with it a sense of reckoning. It takes a lot of guts to fight for change.

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BOH Back of House Front of House Restaurant Law 148

Modern Restaurant Management

MAY 7, 2020

COVID-19 has left no industry untouched, but none more devastated than the hospitality industry. With the restaurant industry expected to lose up to $240 billion by the end of 2020 , the economic effects of the pandemic will be felt for many months – and even years – to come. and abroad. and abroad. Going Contactless.

Food Safety 186

Food Safety Mobile Ordering Front of House Seating 186

Sante

AUGUST 26, 2020

KitchenAid brand presents "A Woman's Place," a documentary short, now streaming on Hulu. The film raises awareness of the harsh inequalities women in the culinary profession face and is an initiative to empower and elevate them to the top of the industry. The film reveals a concerning statistic from a 2013 study by the Office of U.S.

Front of House 130

Front of House 2013 Back of House Fine Dining 130

Apicbase

FEBRUARY 29, 2024

2023 has been a challenging year for restaurant operators, caught as they were between rising food costs and labour shortages. To give you the full picture of the positives and negatives of what lies ahead for 2024, we combed through dozens of recent industry reports and compiled a list of 93 restaurant industry statistics. Let’s dig in.

2024 52

2024 Operations 2023 Loyalty Program 52

Modern Restaurant Management

MAY 12, 2020

Co-founders Helen Patrikis and Steven Hall, two hospitality PR professionals, formed Dining Bonds, LLC with the goal of establishing it as a one-stop resource to raise revenue for the hospitality community. We can continue to show our support for the hospitality industry and the great, hardworking people it employs.

Mobile Ordering 129

Mobile Ordering Online Ordering Food Order Recycling 129

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. " The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. Make it This Winter.

Webinar 186

Webinar Customer Experience Mobile Ordering Customer Service 186

Modern Restaurant Management

SEPTEMBER 14, 2021

New & Notable spotlights the latest news restaurateurs need to know. TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more.

Food 168

Food Tip Distribution Guest Recovery Food Safety 168